Sierra Wireless Compass Series HSPA Installation Manual
Sierra Wireless Compass Series HSPA Installation Manual

Sierra Wireless Compass Series HSPA Installation Manual

Compass series

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Compass™ Series HSPA
USB Modem

Installation Guide

2130961
Rev 1.1

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Summary of Contents for Sierra Wireless Compass Series HSPA

  • Page 1: Installation Guide

    Compass™ Series HSPA USB Modem Installation Guide 2130961 Rev 1.1...
  • Page 3 Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle.
  • Page 4 ” is a registered trademark of ® Sierra Wireless. Watcher is a trademark of Sierra Wireless, registered in the European Community. Sierra Wireless, the Sierra Wireless logo, the red wave design, the red-tipped antenna, and TRU-Install are trademarks of Sierra Wireless. 2130961...
  • Page 5: Contact Information

    Contact Information Sales Desk: Phone: 1-604-232-1488 Hours: 8:00 to 5:00 Pacific Time sales@sierrawireless.com E-mail: Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 www.sierrawireless.com Web: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, trouble­...
  • Page 6 Compass Series HSPA USB Modem Installation Guide 2130961...
  • Page 7: Table Of Contents

    Contents Introducing the Compass USB Modem ....... . .9 Services supported ..........9 Your account and coverage area.
  • Page 8 Compass Series HSPA USB Modem Installation Guide Care and Maintenance of Your Compass USB Modem ....31 Technical Specifications ..........33 Radio frequency and electrical specifications .
  • Page 9: Introducing The Compass Usb Modem

    1: Introducing the Compass USB Modem • Services supported • Your account and coverage area • Compass USB modem software • Frequency band The Compass™ USB third generation (3G) wireless modem enables you to connect to the Internet, send and receive email, support connect to a corporate network or virtual private network (VPN), or view streaming video, without the need for a cable.
  • Page 10: Your Account And Coverage Area

    Compass Series HSPA USB Modem Installation Guide GPRS and EDGE are second generation (2G) data services. UMTS and HSDPA/HSUPA are 3G data services. When establishing a connection, your Compass USB modem uses the fastest available service. If, for example, you are using...
  • Page 11: Compass Usb Modem Software

    Compass USB modem software The Compass USB modem comes with connection management software. Depending on your carrier, it may come with carrier-specific software or the following software made by Sierra Wireless: ® • 3G Watcher for Windows . Use this software to manage the Compass USB modem and monitor your connections.
  • Page 12 Compass Series HSPA USB Modem Installation Guide 2130961...
  • Page 13: Getting Started

    2: Getting Started Follow the instructions in this chapter to set up and start using your Compass USB modem. To use your Compass USB modem, you’ll need: • An account with a service provider Note: Keep a written record in a secure place of the account •...
  • Page 14: Insert The Sim Card

    Compass Series HSPA USB Modem Installation Guide Insert the SIM card If your SIM card is attached to a larger card, detach the Note: To prevent the SIM card SIM card and remove any fragments stuck to it. from becoming jammed in its...
  • Page 15: Connect To The Network

    USB slot on a keyboard. may damage connector pins. The Compass USB modem comes with TRU-Install™, a Sierra Wireless feature that installs the necessary software the first time you insert the Compass USB modem into your computer. (You do not need an installation CD.) The installation process starts automatically when you insert the modem.
  • Page 16: Attach The Compass Usb Modem To The Lanyard

    Compass Series HSPA USB Modem Installation Guide Once the software is successfully installed and the profile is set up, the Compass USB modem is ready to use. Anytime you use the Compass USB modem with the same computer, TRU-Install verifies that the correct software is already installed.
  • Page 17 Getting Started You can also attach the lanyard to the cap. ➊ ➋ Rev 1.1 Apr.08...
  • Page 18 Compass Series HSPA USB Modem Installation Guide 2130961...
  • Page 19: Using Your Compass Usb Modem

    3: Using your Compass USB Modem • Removing a SIM card • Using the microSD card • Connection Your HSPA Compass USB modem has connectors for an external antenna and a USB port. It also has slots for a SIM management card and a microSD external storage card.
  • Page 20: Leds

    Compass Series HSPA USB Modem Installation Guide LEDs The Compass USB modem has two LEDs that show the current status of the modem. State Indicates Power Indicates one of the following states: • The modem is not inserted in the computer.
  • Page 21: Removing A Sim Card

    Using your Compass USB Modem Removing a SIM card Chapter 2 provides instructions for inserting the SIM. To remove the SIM card from the Compass USB modem: Remove the cap. Push the SIM card in and then release it. Remove the SIM card. Rev 1.1 Apr.08...
  • Page 22: Using The Microsd Card

    Compass Series HSPA USB Modem Installation Guide Using the microSD card The Compass USB modem is built to accommodate a microSD external storage card. To use a microSD card: If there is a non-functional microSD card in the lower slot: Press it in and then release it.
  • Page 23: Removing The Microsd Card

    Using your Compass USB Modem Removing the microSD card Tip: To help conserve battery life, remove the microSD card when you are not using it. To remove the microSD card: Remove the cap. Push the microSD card in and then release it. Gently pull the microSD card out.
  • Page 24: Connection Management Software

    Your Compass USB modem comes with Sierra Wireless 3G Watcher or other connection management software, depending on your carrier. Note: 3G Watcher is also compatible with earlier Sierra Wireless modems such as the AirCard 88xU USB modem, AirCard 88xE ExpressCard modem, and the AirCard 88x PC card modem.
  • Page 25: Launching 3G Watcher

    Compass USB modem. You can also launch 3G Watcher by: • Double-clicking the desktop shortcut , or Start > Programs > Sierra Wireless > 3G Watcher > • Selecting 3G Watcher Depending on how your profile is configured, your browser, VPN, or other program may launch automatically anytime you launch 3G Watcher.
  • Page 26 Compass Series HSPA USB Modem Installation Guide Signal strength and service status. number of bars beside the antenna increases as signal strength increases, to a maximum of five bars. The ToolTip that displays when you position the mouse pointer over this indicator shows the numeric value of the RSSI (Received Signal Strength Indication) in dBm.
  • Page 27: Indicators In 3G Watcher

    Using your Compass USB Modem Indicators in 3G Watcher Data transmission. When the modem is connected to the network, the main 3G Watcher window shows the amount of data received and sent. Status icons These icons appear in the system tray (usually in the lower right corner of your screen).
  • Page 28: Reinstalling The Software

    Compass Series HSPA USB Modem Installation Guide Frequency band selection Every GSM network operates on one set of frequency bands. The Compass USB modem is designed to change frequency bands automatically to obtain network service. You can also Network change frequency bands manually from the...
  • Page 29 Using your Compass USB Modem If you have canceled the software installation process or removed the modem from the computer before the software installation process was complete, you may receive error messages when you try to reinstall the software. If that happens: Start >...
  • Page 30 Compass Series HSPA USB Modem Installation Guide 2130961...
  • Page 31: Care And Maintenance Of Your Compass Usb Modem

    4: Care and Maintenance of Your Compass USB Modem As with any electronic device, the Compass USB modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your Compass USB modem: • Do not apply adhesive labels to the SIM card.
  • Page 32 Compass Series HSPA USB Modem Installation Guide 2130961...
  • Page 33: Technical Specifications

    5: Technical Specifications Radio frequency and electrical specifications Table 5-1: Radio frequency and electrical specifications Compliance GSM Release 6 Transmit GSM 1900 (PCS): 1850 to 1910 MHz GSM 1800 (DCS):1710 to 1785 MHz EGSM 900: 880 to 915 MHz GSM 850: 824 to 849 MHz WCDMA 2100 (Band I): 1920 to 1980 MHz WCDMA 1900 (Band II): 1850 to 1910 MHz WCDMA 850 (Band V): 824 to 849 MHz...
  • Page 34: Environmental Specifications

    Compass Series HSPA USB Modem Installation Guide Environmental specifications Operating 0°C to +50°C temperature (+32°F to +122°F) Storage -20°C to +85°C temperature (-4°F to +185°F) Humidity 85%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes.
  • Page 35: Regulatory And Safety Information

    Wireless and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem, or for failure of the Sierra Wireless modem to transmit or receive such data.
  • Page 36: Important Safety/Compliance Information For North American Users

    Compass Series HSPA USB Modem Installation Guide • On board aircraft In addition to Federal Aviation Authority (FAA) require ­ ments, many airline regulations state that you must sus ­ pend wireless operations before boarding an aircraft. The Compass 885 USB modem is capable of transmitting sig ­...
  • Page 37 Regulatory and Safety Information • Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz • International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) These devices are only authorized to be used in laptop...
  • Page 38: Information Pertaining To Oem Customers

    Compass Series HSPA USB Modem Installation Guide If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency...
  • Page 39: Eu Regulatory Conformity

    Regulatory and Safety Information EU regulatory conformity Sierra Wireless hereby declares that the Compass 885 USB wireless modem conforms to all the essential requirements of Directive 1999/5/EC: The Declaration of Conformity made under Directive 1999/5/ EC is available for viewing at the following location in the EU...
  • Page 40 Compass Series HSPA USB Modem Installation Guide 2130961...
  • Page 41: Index

    Index Numerics frequencies receive, 33 transmit, 33 3G Watcher frequency stability, 33 introduction, 24 launching, 25 GPRS connection status, 26 account, 10 indicator, 26 antenna description, 9 icon, 26 HSDPA connection status, 26 indicator, 26 channel raster, 33 HSDPA / HSUPA connection status, 26 channel spacing, 33...
  • Page 42 Compass Series HSPA USB Modem Installation Guide LEDs, 20 specifications, 33– 34 electrical, 33 environmental, 34 radio frequency, 33 status Macintosh OSX support, 13 concurrent HSDPA / HSUPA service, 26 memory card, 9 connection, 27 memory required, 13 data transmission, 27...

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