Warranty - Atwood OD50 Operating & Maintenance Instructions

low Heat rise and excessive Water flow is required
To Trigger Water Heater
If you find that your heater requires excessive flow to activate it
(much over .5 gallon per minute), it is likely that you have cold
water bleeding into the hot water side of your water system.
1. Check that valves and faucets are closed when not in use.
If there is an on/off button on your showerhead, always
turn the water valves off after the shower to prevent cold
water from bleeding into the hot water system. This will
keep the heater from functioning properly.
2. Be sure that the bypass valve at the water plumbing
connections is in the "off" position. An open valve can
also permit water to bypass heater, causing it not to fire.
if any problem persists, contact an authorized service
center or atwood.
ATWOOD WATer HeATer lIMITeD

WArrAnTy

Atwood Mobile Products warrants to the original owner and subject
to the below mentioned conditions, that this product will be free of
defects in material or workmanship for a period of two years from the
original date of purchase. Atwood's liability hereunder is limited to
the replacement of the product, repair of the product, or replacement
of the product with a reconditioned product at the discretion of the
manufacturer. This warranty is void if the product has been damaged
by accident, unreasonable use, neglect, tampering or other causes
not arising from defects in material workmanship.
This warranty extends to the original owner of the product only and
is subject to the following conditions:
1. For a period of two years from the date of purchase, Atwood
will replace the complete water heater if the heat exchanger
leaks due to corrosion. This warranty includes reasonable labor
charges required to replace the complete water heater.
2. For two years from the date of purchase, Atwood will repair or
replace any part defective in material or workmanship. This
warranty includes reasonable labor charges, required to remove
and replace the part.
Service calls to customer's location are not considered part
of these charges and are, therefore, the responsibility of the
owner.
3. This warranty does not cover the following items classified as
normal maintenance:
a. adjustment of gas pressure
b. cleaning or replacement of burner orifices
c. cleaning or adjustment of burner assembly
d. cleaning or adjustment of flue
e. adjustment of pressure relief valve
4. In the event of a warranty claim, the owner must contact, in
advance, either an authorized Atwood Service Center or the
Atwood Service Department. Warranty claim service must be
performed at an authorized Atwood Service Center (can be found
online @ www.atwoodmobile.com) or as approved by the
Consumer Service Department, Atwood Mobile Products,
1120 North Main St., Elkhart, IN 46514 USA.
Phone: (866-869-3118).
5. Return parts (or water heater) must be shipped to Atwood
"Prepaid". Credit for shipping costs will be included with the
warranty claim. The defective parts (or water heater) become the
property of Atwood Mobile Products and must be returned to the
Consumer Service Department, Atwood Mobile Products,
6320 Kelly Willis Road, Greenbrier, Tn 37073 USA.
6. This warranty applies only if the unit is installed according to the
installation instructions provided and complies with local and
state codes.
7. The warranty period on replacement parts is the unused portion
of the original warranty period or ninety (90) days, whichever is
greater.
8. Damage or failure resulting from misuse (including failure to seek
proper repair service), misapplication, alterations, water damage,
or freezing are the owner's responsibility.
9. Atwood does not assume responsibility for any loss of use of
vehicle, loss of time, inconvenience, expense for gasoline,
telephone, travel, lodging, loss or damage to personal property or
revenues. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
10. Any implied warranties are limited to two (2) years. Some states
do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. This warranty gives
you specific legal rights and you may also have other rights
which vary from state to state.
11. Replacement parts (components) purchased outside of the
original water heater warranty carries a 90 day warranty. This
includes the part at no charge and reasonable labor charges to
replace it. This Atwood heater is designed for use in recreational
vehicles for the purpose of heating water as stated in the "data
plate" attached to the water heater. Any other use, unless
authorized in writing by the Atwood Engineering Department,
voids this warranty.
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