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Comfort Flame CSG3924NRC Owner's Manual

Unvented (vent-free) gas log heater
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UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER'S OPERATION AND INSTALLATION MANUAL
REMOTE MODELS CSG3924NRC AND CSG3924PRC
WARNING: If the information in this manual is not
— WHAT TO DO IF YOU SMELL GAS
For more information, visit www.fmiproducts.com
Comfort
Comfort
Flame
Flame
by FMI PRODUCTS, LLC
TM
PFS
®
US
-

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Summary of Contents for Comfort Flame CSG3924NRC

  • Page 1 FMI PRODUCTS, LLC UNVENTED (VENT-FREE) GAS LOG HEATER OWNER’S OPERATION AND INSTALLATION MANUAL ® REMOTE MODELS CSG3924NRC AND CSG3924PRC WARNING: If the information in this manual is not — WHAT TO DO IF YOU SMELL GAS For more information, visit www.fmiproducts.com...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Cleaning and Maintenance ........ 25 Unpacking............5 Troubleshooting ..........26 ........... 5 ............ 33 Local Codes............5 Wiring Diagram ..........33 Product Features ..........6 Service Hints ............. 34 Air For Combustion and Ventilation ..... 6 Technical Service..........
  • Page 3 SAFETY Continued WARNING: Do not allow fans known to the state of California Early signs of working properly. Have will remain hot for a time after fected by carbon monoxide than others. These ence of alcohol and those at high altitudes. dren when they are in the room Natural and Propane/LP gases are odorless.
  • Page 4 SAFETY Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. create a white powder residue within burner box or on adjacent walls and furniture. 2.

  • Page 5: Unpacking

    UNPACKING Note: Do not pick up heater base assem- CAUTION: Do not remove the bly by burners. This could damage heater. Always handle base assembly by grate. 2. Remove all protective packaging applied to logs and heater for shipment. 3. Check heater for any shipping damage. If LLC at 1-866-328-4537 for replacement 1.

  • Page 6: Product Features

    PRODUCT FEATURES This heater is clean burning. It requires no This heater has a pilot with an Oxygen Deple- outside venting. There is no heat loss out a tion Sensing (ODS) safety shutoff system. The vent or up a chimney. Heat is generated by ODS/pilot is a required feature for vent-free room heaters.
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued If your home meets all of the three criteria 2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support. Ventilation Air From Outdoors, ________ (volume of space) x 20 = (Maxi- mum Btu/Hr the space can support) Example: 2560 cu.
  • Page 8 AIR FOR COMBUSTION AND VENTILATION Continued WARNING: If the area in which Provide extra fresh air by using ventilation grills or ducts. You must provide two perma- nent openings: one within 12" of the ceiling items directly to the outdoors or spaces open to the outdoors.

  • Page 9: Installation

    INSTALLATION NOTICE: This heater is intended WARNING: Seal any fresh air vents or ash clean-out doors WARNING: Never install the heater unless installed as a vented NOTICE: State or local codes may WARNING: Make sure the CAUTION: This heater cre- currents move heat to wall sur- heater next to vinyl or cloth wall the air exist, may discolor walls...
  • Page 10 INSTALLATION Continued Example: etc. is made of combustible material and Use the correct type of gas (natural or propane/ protrudes 3 " from the wall. This com- LP). If your gas supply is not the correct gas bustible material must be 4" from the side you bought heater for proper type heater.

  • Page 11: Mantel Clearances

    INSTALLATION Continued MATERIAL CLEARANCES You must have noncombustible material(s) Note: If using a mantel proceed to If Using Mantel. If not using a mantel, follow the infor- you must have noncombustible material be- mation on this page. hind it. Noncombustible material must extend You must have noncombustible material(s) at least 8"...
  • Page 12 INSTALLATION Continued FLOOR CLEARANCES you must maintain the minimum distance of 14" to combustibles (see Figure 8). using a hood there are still certain minimum B. If combustible materials are less than 14" mantel clearances required. Follow minimum hood. (see Figure 9). Combustible Material 14"...
  • Page 13 INSTALLATION Continued You must install the damper clamp accessory Accessories WARNING: You must secure will insure vented operation (see Figure 10). The damper clamp will keep damper open. not, heater will move when you Installation instructions are included with clamp accessory. opening you must provide.
  • Page 14 INSTALLATION Continued 1. Apply pipe joint sealant lightly to male gas hose to inlet side of gas control (see Figure 11). 2. Position heater base assembly in fireplace. 3. Mark screw locations through holes in front panel of base (see Figure 12). If screw locations in mortar joint of bricks.
  • Page 15 INSTALLATION Continued Apply pipe joint sealant lightly to male NPT supply an external regulator. The external threads. This will prevent excess sealant from regulator will reduce incoming gas pressure. going into pipe. Excess sealant in pipe could You must reduce incoming gas pressure to result in clogged heater valves.
  • Page 16 INSTALLATION Continued CHECKING GAS CONNECTIONS 1. Close equipment shutoff valve (see Fig- ure 15). and connections, internal and external to unit, for leaks after opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
  • Page 17 INSTALLATION Continued CONNECTIONS icon with current room temperature will be dis- 1. Open equipment shutoff valve (see played (see Figure 19). This icon will always show in the control window as long as the batteries have power. 2. Open main gas valve located on or near gas meter for natural gas or open pro- pane/LP supply tank valve.
  • Page 18 INSTALLATION Continued INSTALLING LOGS 5. Place middle right log over front right and bottom logs as shown in Figure 22. Be sure hole in middle right log seats over pin in bottom log. 6. Place middle left log over front left and bottom logs as show in Figure 22.

  • Page 19: Operation

    OPERATION FOR YOUR SAFETY WARNING: If you do not fol- low these instructions exactly, umn 1. 2. Make sure equipment shutoff valve is fully open. 3. Set remote selector switch in OFF position. on automatically within one minute when the selector switch WHAT TO DO IF YOU SMELL GAS 4.
  • Page 20 OPERATION Continued ON REMOTE OFF release ignitor button. This will light pilot. The pilot is attached to the front burner. until pilot lights. Note: If pilot does not stay lit, contact a Figure 25 - Remote Selector Switch in for repairs. Until repairs are made, light ON Position pilot with match.
  • Page 21 OPERATION Continued HAND-HELD WARNING: Make sure your one minute. Slide remote selector switch to REMOTE position. You can now turn burner on and off with remote. IMPORTANT: Do not leave selector switch in For installing or replacing batteries in remote REMOTE or ON position when pilot is not lit.
  • Page 22 OPERATION Continued FLAME HEIGHT This function allows you to control the height shown in the lower left corner of the display. Use UP/DOWN arrow button to set desired MINIMUM MAXIMUM Figure 32 - Remote Control Display of lowest level it is possible to turn the unit OFF Flame Height Minimum and Maximum by pressing the DOWN arrow button again.
  • Page 23 OPERATION Continued SMART THERMOSTAT CONTROL ONLY in accordance to differences between set If your remote ever needs to be replaced you temperature and room temperature. As room will not need to replace the receiver. temperature gets closer to set temperature the To program receiver with a new hand-held hole on receiver face plate marked PRG.

  • Page 24: Inspecting Burners

    INSPECTING BURNERS patterns often. pattern. Figure 40 shows incorrect front the thermocouple. This will cause the thermo- the heater will shut down. in Figure 38 To Turn Off Gas to Ap- pliance Troubleshooting and have no yellow or orange color. Pilot Burner shown in Figure 40 To Turn Off Gas to Ap-...

  • Page 25: Cleaning And Maintenance

    CLEANING AND MAINTENANCE 5. Blow air into the primary air holes on the WARNING: Turn off heater injector holder. 6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4. Clean pilot assembly also. A yellow tip on the assembly.

  • Page 26: Troubleshooting

    TROUBLESHOOTING Note: All troubleshooting items are listed in order of operation. REMEDY When ignitor button is 1. Ignitor electrode not con- 1. Reconnect ignitor cable nected to ignitor cable at ODS/pilot 2. Ignitor cable pinched or 2. Free ignitor cable if pinched by any metal or tubing.
  • Page 27 TROUBLESHOOTING Continued REMEDY 1. Control knob not fully 1. Press in control knob fully goes out when control knob pressed in is released 2. Control knob not pressed in long enough control knob pressed in 30 seconds 3. Safety interlock system has 3.
  • Page 28 TROUBLESHOOTING Continued REMEDY 1. Not enough air 1. Check burner(s) for dirt during burner combustion burner(s) (see Cleaning and Maintenance 2. Gas regulator defective 2. Replace gas regulator Slight smoke or odor during 1. Residues from manufac- 1. Problem will stop after a few initial operation turing processes and logs hours of operation...
  • Page 29 TROUBLESHOOTING Continued IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup- create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time. REMEDY Heater produces unwanted 1. Open window to venti- 1.
  • Page 30 PARTS www.fmiproducts.com 125685-01A...
  • Page 31 PARTS instructions listed under Replacement Parts on page 34 of this manual. Ramp Burner Base 111435-01 Electronic Ignitor 112465-02 Ramp Front Burner 112446-02 Ramp Rear Burner 103779-01 103778-01 112713-03 Pilot Bracket 098249-01 M11084-26 Screw 112782-02DD 123085-02 Rear Burner Inlet Tube 107186-11 107186-12 107186-09...
  • Page 32 PARTS instructions listed under Replacement Parts on page 34 of this manual. 121699-11 Front Right Log 121699-10 Front Left Log 125683-01 Middle Right Log 121699-09 Middle Left Log 121699-13 Bottom Log 121699-12 Rear Log www.fmiproducts.com 125685-01A...

  • Page 33: Wiring Diagram

    SPECIFICATIONS *For purpose of input adjustment WIRING DIAGRAM Split Flow Valve Receiver Black Pink/Blue Motor Green Wiring Harness White TPTH To Pilot White Remote Control Valve www.fmiproducts.com 125685-01A...

  • Page 34: Service Hints

    SERVICE HINTS TECHNICAL SERVICE You may have further questions about 1-866-328-4537. When calling please have your model and serial numbers of your heater ready. You may feel your gas pressure is too low. If You can also visit our web site at gas supplier.
  • Page 35 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ www.fmiproducts.com 125685-01A...

  • Page 36: Warranty

    WARRANTY KEEP THIS WARRANTY Model ( ) _____________________________ Serial No. ( ) __________________________ Date Purchased __________________________ FMI PRODUCTS, LLC LIMITED WARRANTIES Standard Warranty: warnings and instructions. Limited Warranty: warnings and instructions. Terms Common to All Warranties The following terms apply to all of the above warranties: Always specify model number and serial number when contacting the manufacturer.

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Csg3924prc

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