Comfort Flame CCL3018PTA/NTA Owners Manual And Installation Manual

Unvented (vent-free) gas log heater

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UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER'S OPERATION AND INSTALLATION MANUAL
PFS
®
US
Patent Pending
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.fmiproducts.com
Comfort
Comfort
DUAL BURNER BILTMORE SPLIT OAK
18", 24" AND 30"
THERMOSTATICALLY-CONTROLLED
MODELS
CCL3018PTA/NTA
CCL3924PTA/NTA
Flame
Flame
by FMI PRODUCTS, LLC
TM

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  • Page 1 Comfort Comfort Flame Flame by FMI PRODUCTS, LLC UNVENTED (VENT-FREE) GAS LOG HEATER OWNER’S OPERATION AND INSTALLATION MANUAL ® Patent Pending DUAL BURNER BILTMORE SPLIT OAK 18", 24" AND 30" THERMOSTATICALLY-CONTROLLED MODELS CCL3018PTA/NTA CCL3924PTA/NTA WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Service Hints ............. 21 Product Identification ........... 5 Technical Service..........21 Local Codes............5 Troubleshooting ..........22 Unpacking............5 Optional Positioning of Thermostat Sensing Bulb .. 26 Product Features ..........5 Specifications ............ 27 Air for Combustion and Ventilation ......
  • Page 3 SAFETY Continued WARNING: This product WARNING: Do not allow fans contains and/or generates to blow directly into the fireplace. chemicals known to the state Avoid any drafts that alter burner of California to cause cancer or flame patterns. Ceiling fans can birth defects or other reproduc- create drafts that alter burner tive harm.
  • Page 4 SAFETY Continued 1. This appliance is only for use with the type 10. To prevent the creation of soot, follow the of gas indicated on the rating plate. This instructions in Cleaning and Maintenance, appliance is not convertible for use with page 20.
  • Page 5: Product Identification

    3. Check heater for any shipping damage. If heater is damaged call FMI PRODUCTS, 1. Remove logs and heater base assembly LLC at 1-866-328-4537 for replacement from carton. Note: Do not pick up heater parts.
  • Page 6: Air For Combustion And Ventilation

    AIR FOR COMBUSTION AND VENTILATION Unusually tight construction is defined WARNING: This heater shall as construction where: not be installed in a room or space a. walls and ceilings exposed to the out- unless the required volume of side atmosphere have a continuous water vapor retarder with a rating of one indoor combustion air is provided perm (6x10...
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued Example: Space size 20 ft. (length) x 16 ft. If the actual Btu/Hr used is less than the maxi- (width) x 8 ft. (ceiling height) = 2,560 cu. ft. mum Btu/Hr the space can support, the space is (volume of space) an unconfined space.
  • Page 8: Installation

    AIR FOR COMBUSTION AND VENTILATION Continued Ventilation Air From Outdoors stat-controlled power vent. Heated air entering Provide extra fresh air by using ventilation the attic will activate the power vent. grills or ducts. You must provide two perma- nent openings: one within 12" of the ceiling Ventilated Outlet and one within 12"...
  • Page 9 INSTALLATION Continued INSTALLATION AND CLEARANCES WARNING: Never install the (Vent-Free Operation Only) heater • in a bedroom or bathroom WARNING: Maintain the • in a recreational vehicle minimum clearances. If you can, • where curtains, furniture, provide greater clearances from clothing or other flammable floor, ceiling and adjoining wall.
  • Page 10 INSTALLATION Continued Noncombus- Requirements for Safe NOTICE: Manual control heaters tible Material Installation may be used as a vented product. Distance (A) If so, you must always run heater 12" or more Noncombustible material with chimney flue damper open. okay. If running heater with damper Between 8"...
  • Page 11 INSTALLATION Continued NOTICE: If your installation does NOTICE: Surface temperatures not meet the minimum clear- of adjacent walls and mantels ances shown, you must do one become hot during operation. of the following: Walls and mantels above the • operate logs only with flue firebox may become hot to damper open the touch.
  • Page 12: Safety Information

    INSTALLATION Continued INSTALLING HEATER BASE Installation Items Needed • hardware package (provided with heater) ASSEMBLY • approved flexible gas hose (not provided) (if allowed by local codes) CAUTION: Do not remove the • sealant resistant to propane (propane/LP) data plates attached to the heater gas, not provided base assembly.
  • Page 13 INSTALLATION Continued Installation Items Needed Masonry Before installing heater, make sure you have Screw the items listed below. • external regulator (supplied by installer) • piping (check local codes) • sealant (resistant to propane/LP gas) • equipment shutoff valve * •...
  • Page 14 INSTALLATION Continued CAUTION: Avoid damage to CAUTION: Use only new, black regulator. Hold gas regulator iron or steel pipe. Internally-tinned with wrench when connecting it copper tubing may be used in to gas piping and/or fittings. certain areas. Check your local codes.
  • Page 15 INSTALLATION Continued PRESSURE TESTING GAS SUPPLY gas meter for natural gas or open pro- PIPING SYSTEM pane/LP supply tank valve. Test Pressures In Excess Of 1/2 PSIG 3. Make sure control knob of heater is in the (3.5 kPa) OFF position. 1.
  • Page 16 INSTALLATION Continued middle log should fit over burner (see CAUTION: After installa- Figure 18). Make sure front of middle log tion and periodically thereafter, is resting on tabs of grate base. 3. Locate pins on bottom of back log (#3). check to ensure that no flame Slide these pins into holes in grate base comes in contact with any log.
  • Page 17 INSTALLATION Continued Crossover Crossover Crossover Crossover Log (#4) Log (#6) Log (#4) Log (#5) Pins Middle Middle Back Log Log (#2) Log (#2) (#3) Front Log (#1) Figure 20 - Installing Crossover Log #4 (CCL3924PTA/NTA Shown) Figure 22 - Installing Crossover Log #5 Crossover and Log #6 (CCL3018PTA/NTA Only) Log (#5)
  • Page 18: Operation

    OPERATION THERMOSTAT-CONTROLLED MODELS LIGHTING FOR YOUR SAFETY INSTRUCTIONS READ BEFORE LIGHTING WARNING WARNING: If you do not fol- • If fireplace has glass doors, low these instructions exactly, never operate this heater with a fire or explosion may result glass doors closed. If you op- causing property damage, per- erate heater with doors closed, sonal injury or loss of life.
  • Page 19 OPERATION Continued THERMOSTAT-CONTROLLED MODELS 5. Turn control knob counterclockwise Ignitor Pilot Burner to the PILOT position. Press in Electrode control knob for five (5) seconds (see Figure 31). Note: You may be running this heater for the first time after hooking up to gas supply.
  • Page 20: Inspecting Burners

    INSPECTING BURNERS Check pilot flame pattern and burner flame • turn heater off (see To Turn Off Gas to Ap- patterns often. pliance, page 19. • see Troubleshooting, page 22. PILOT FLAME PATTERN Note: The pilot flame on natural gas units will Figure 26 shows a correct pilot flame pattern.
  • Page 21: Service Hints

    When Gas Pressure Is Too Low installation, operation, or troubleshooting. • pilot will not stay lit If so, contact FMI PRODUCTS, LLC at • burners will have delayed ignition 1-866-328-4537. When calling please have • heater will not produce specified heat your model and serial numbers of your •...
  • Page 22: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 23 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS/pilot lights but flame 1. Control knob not fully 1. Press in control knob fully goes out when control knob pressed in is released 2. Control knob not pressed in 2. After ODS/pilot lights, keep long enough control knob pressed in 30 seconds...
  • Page 24 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Moisture/condensation no- 1. Not enough combustion/ 1. Refer to Air for Combustion ticed on windows ventilation air and Ventilation require- ments (page 6) Heater produces a whistling 1. Turning control knob to HI 1.
  • Page 25 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
  • Page 26: Optional Positioning Of Thermostat Sensing Bulb

    OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB FOR MASONRY AND FACTORY- 2. With 5/16” hex driver or socket, loosen the thermostat screw. Carefully slide the BUILT METAL FIREPLACE thermostat sensing bulb out of the retain- If your log set cycles to pilot, but the room ing clamp (see Figure 31).
  • Page 27: Specifications

    SPECIFICATIONS DUAL BURNER BILTMORE SPLIT OAK MODELS CCL3018PTA CCL3018NTA • 16,000/30,000 Btu/hr (Variable) • 16,000/30,000 Btu/hr (Variable) • Gas Type: Propane/LP • Gas Type: Natural • Ignition: Piezo • Ignition: Piezo • Manifold Pressure: 8" W.Cs. • Manifold Pressure: 3.5" W.C. •...
  • Page 28: Parts

    PARTS THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS CCL3018PTA, CCL3018NTA, CCL3924PTA AND CCL3924NTA Peg positions vary according to model. www.fmiproducts.com 124971-01C...
  • Page 29 PARTS THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 30 of this manual NO. PART NO. DESCRIPTION QTY. 111340-02 Front Log (#1) •...
  • Page 30: Accessories

    ACCESSORIES Purchase these accessories from your local dealer. If they can not supply these accessories, call FMI PRODUCTS, LLC at 1-866-328-4537 for information. You can also write to the address listed on the back page of this manual. FIREPLACE HOOD...
  • Page 31: Notes

    NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ www.fmiproducts.com 124971-01C...
  • Page 32: Warranty

    This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express war- ranty excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all implied warranties, including warranties of merchantability and fitness for a particular purpose to two (2) year on new products and 30 days on factory reconditioned products from the date of first purchase.

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