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WELCOME HOME TO WARMTH
P/N 900553-00 Rev. NC 12/2015
P900553-00
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Installation and Operation Instructions
TM
Whispering
Models
PFS
®
US
Report No. F09-129
TM
Unvented (Vent-Free) Gas Log Heaters
Whispering24FTN
24" THERMOSTATICALLY CONTROL MODELS
LOG AND BURNER SETS:
WHISPERING24FMN AND WHISPERING24FMP
1
Whispering24FTP
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Related Manuals for Comfort Flame Whispering24FTN
Summary of Contents for Comfort Flame Whispering24FTN
- Page 1 Installation and Operation Instructions WELCOME HOME TO WARMTH Whispering Unvented (Vent-Free) Gas Log Heaters P/N 900553-00 Rev. NC 12/2015 Models Whispering24FTN Whispering24FTP ® P900553-00 Report No. F09-129 24" THERMOSTATICALLY CONTROL MODELS LOG AND BURNER SETS: WHISPERING24FMN AND WHISPERING24FMP INSTALLER: Leave this manual with the appliance.
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Page 2: Table Of Contents
TABLE OF CONTENTS Safety ..............2 Cleaning and Maintenance ........ 20 Local Codes............5 Specifi cations ............ 22 Product Identifi cation ........... 5 Troubleshooting ..........23 Unpacking............5 Replacement Parts ..........27 Product Features ..........6 Service Hints ............. 27 Air for Combustion and Ventilation ...... - Page 3 SAFETY Continued WARNING: This product con- WARNING: Do not allow fans tains and/or generates chemicals to blow directly into the appli- known to the state of California ance. Avoid any drafts that alter to cause cancer or birth defects burner fl ame patterns. Ceiling or other reproductive harm.
- Page 4 SAFETY Continued 1. This appliance is only for use with the type 9. Before using furniture polish, wax, carpet of gas indicated on the rating plate. This cleaner or similar products, turn heater off. If appliance is not convertible for use with heated, the vapors from these products may create a white powder residue within burner other gases.
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Page 5: Local Codes
LOCAL CODES Install and use appliance with care. Follow all State of Massachusetts: The installation local codes. In the absence of local codes, use must be made by a licensed plumber the latest edition of The National Fuel Gas or gas fitter in the Commonwealth of Code, ANSI Z223.1/NFPA 54*. -
Page 6: Product Features
PRODUCT FEATURES OPERATION SAFETY DEVICE This heater is clean burning. It requires no This heater has a pilot with an Oxygen Deple- outside venting. There is no heat loss out a tion Sensing (ODS) safety shutoff system. The vent or up a chimney. Heat is generated by ODS/pilot is a required feature for vent-free both realistic fl... - Page 7 AIR FOR COMBUSTION AND VENTILATION Continued Confi ned and Unconfi ned Space Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum Btu/Hr the space can The National Fuel Gas Code, ANSI Z223.1/ support) NFPA54 allows two methods for determining 3.
- Page 8 AIR FOR COMBUSTION AND VENTILATION Continued Ventilation Air From Outdoors WARNING: If the area in which Provide extra fresh air by using ventilation the heater may be operated does not grills or ducts. You must provide two perma- nent openings: one within 12" of the ceiling meet the required volume for indoor and one within 12"...
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Page 9: Installation
INSTALLATION CAUTION: This heater creates NOTICE: This heater is intended for use as supplemental heat. Use warm air currents. These currents this heater along with your primary move heat to wall surfaces next to heating system. Do not install this heater. - Page 10 INSTALLATION Continued Minimum Noncombustible Material LOG SIZING REQUIREMENTS Clearances If Not Using Mantel Minimum Firebox NOTE: If using a mantel proceed to If Using Front Rear * Mantel, Page 11. If not using a mantel, follow Size Height Depth Width Width the information on this page.
- Page 11 INSTALLATION Continued If Using Mantel MANTEL CLEARANCES You must have noncombustible material(s) In addition to meeting noncombustible mate- above the fi replace opening. Noncombustible rial clearances, you must also meet required materials (such as slate, marble, tile, etc.) must clearances between fi replace opening and be at least 1/2"...
- Page 12 INSTALLATION Continued FLOOR CLEARANCES B. If combustible materials are less than 14" to the fi replace, you must install appliance A. If installing appliance on the fl oor level, at least 5" above the combustible fl ooring you must maintain the minimum distance (see Figure 9).
- Page 13 INSTALLATION Continued INSTALLING HEATER BASE 3. Place heater base in fi replace. 4. Place logs in their proper position on heater ASSEMBLY base (see Installing Logs, Page 17). 5. Center heater base and logs front-to-back WARNING: You must secure and side-to-side in fi replace. this heater to fi...
- Page 14 INSTALLATION Continued CONNECTING TO GAS SUPPLY with the vent pointing down as shown in Figure 12. Pointing the vent down protects it WARNING: This appliance from freezing rain or sleet. requires a 1/2" NPT (National CAUTION: Use only new, Pipe Thread) inlet connection black iron or steel pipe.
- Page 15 INSTALLATION Continued We recommend that you install a sediment trap CHECKING GAS CONNECTIONS in supply line as shown in Figure 13. Locate sediment trap where it is within reach for WARNING: Test all gas piping cleaning. Install in piping system between and connections, internal and fuel supply and heater.
- Page 16 INSTALLATION Continued Test Pressures Equal To or Less Than Equipment 1/2 PSIG (3.5 kPa) Shutoff Valve 1. Close equipment shutoff valve (see Figure 14). 2. Pressurize supply piping system by either Gas Meter opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
- Page 17 INSTALLATION Continued INSTALLING LOGS WARNING: Failure to position the parts in accordance with these Front Log diagrams or failure to use only parts specifi cally approved with this heater may result in property damage or personal injury. CAUTION: After installa- tion and periodically thereafter, check to ensure that no fl...
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Page 18: Operation
OPERATION LIGHTING FOR YOUR SAFETY INSTRUCTIONS READ BEFORE LIGHTING WARNING WARNING: If you do not fol- • If fi replace has glass doors, low these instructions exactly, never operate this heater with a fi re or explosion may result glass doors closed. If you op- causing property damage, per- erate heater with doors closed, sonal injury or loss of life. - Page 19 OPERATION Continued 5. Turn control knob counterclockwise Igniter Pilot Burner to the PILOT position. Press in Electrode control knob for fi ve (5) seconds (see Figure 20). NOTE: You may be running this heater for the fi rst time after hooking up to gas supply.
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Page 20: Inspecting Burners
INSPECTING BURNERS Check pilot fl ame pattern and burner fl ame Pilot Burner Thermocouple patterns often. PILOT FLAME PATTERN Figure 22 shows a correct pilot fl ame pattern. Figure 23 shows an incorrect pilot fl ame pat- Figure 22 - Correct Pilot Flame Pattern tern. - Page 21 CLEANING AND MAINTENANCE Continued 3. Blow air through the ports/slots and holes We also recommend that you keep the burner in the burner. tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend 4.
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Page 22: Specifi Cations
SPECIFICATIONS Whispering24FTP Whispering24FTN • Rating: 36,000 Btu/hr • Rating: 36,000 Btu/hr • Gas Type: Propane/LP • Gas Type: Natural • Ignition: Piezo • Ignition: Piezo • Manifold Pressure: 10" w.c. • Manifold Pressure: 4.5" w.c. • Inlet Supply Pressure (inches of water): •... -
Page 23: Troubleshooting
TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. NOTE: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY... - Page 24 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS/pilot lights but fl ame 1. Control knob not fully 1. Press in control knob fully goes out when control knob pressed in is released 2. Control knob not pressed in 2. After ODS/pilot lights, keep long enough control knob pressed in 30 seconds...
- Page 25 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
- Page 26 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Slight smoke or odor during 1. Not enough air 1. Check burner for dirt and initial operation debris. If found, clean burner (see Cleaning and Maintenance, Page 20) 2. Gas regulator defective 2. Replace gas control 3.
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Page 27: Replacement Parts
REPLACEMENT PARTS SERVICE HINTS See Pages 28 and 29 for a complete replace- When Gas Pressure Is Too Low ment parts list. Use only parts supplied from the • pilot will not stay lit manufacturer. • burners will have delayed ignition •... -
Page 28: Parts
PARTS REMOTE-READY BASE ASSEMBLY FOR WHISPERING24FTN AND WHISPERING24FTP Cat. No. Model F2569 Whispering24FTN Whispering24FTP F2570 900553-00NC ComfortFlame.US.com... - Page 29 PARTS This list contains replaceable parts used in your heater. When ordering parts, follow the in- structions listed under Replacement Parts on Page 27 of this manual. WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved by IHP.
- Page 30 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ 900553-00NC ComfortFlame.US.com...
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Page 31: Warranty
THE WARRANTY Innovative Hearth Products Limited One Year Warranty ("IHP") warrants your Comfort Flame brand Gas Log Set ("Product") to be free from defects in materials and work- manship at the time of manufacture. The logs and grate carry the Limited One Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited One Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. - Page 32 ComfortFlame.US.com Record the following important information about your appliance: Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name IHP reserves the right to make changes at any time, without notice, in design, materials, specifi...
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