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WELCOME HOME TO WARMTH
P/N 900559-00 Rev. NC 12/2015
P900559-00
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel-burning masonry or UL127 factory-built
fi replace or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 5 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Installation and Operation Instructions
TM
TrueFlame™ Unvented (Vent-Free) Gas Log Heater
Models
PFS
®
US
Report No. F11-017
For use with log sets
TrueFlame18ZMN
TrueFlame18ZMP
WILMINGTON18F
WILMINGTON24F
WILMINGTON30F
TrueFlame24ZMN
TrueFlame24ZMP
BEARRIVER18L
BEARRIVER24L
BEARRIVER30L
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Table of Contents
Related Manuals for Comfort Flame TrueFlame18ZMN
Summary of Contents for Comfort Flame TrueFlame18ZMN
- Page 1 Installation and Operation Instructions TrueFlame™ Unvented (Vent-Free) Gas Log Heater WELCOME HOME TO WARMTH Models P/N 900559-00 Rev. NC 12/2015 TrueFlame18ZMN TrueFlame24ZMN TrueFlame18ZMP TrueFlame24ZMP ® P900559-00 Report No. F11-017 For use with log sets BEARRIVER18L WILMINGTON18F BEARRIVER24L WILMINGTON24F WILMINGTON30F BEARRIVER30L INSTALLER: Leave this manual with the appliance.
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Page 2: Table Of Contents
Thank you for your purchase. We appreciate your TABLE OF CONTENTS business! Safety ..................... 2 Please carefully read and follow all instructions in this manual. Pay Local Codes ................... 4 special attention to all warnings and safety information. Product Identifi cation ..............4 Following these safety, care, and operation instructions will help Unpacking .................. - Page 3 SAFETY Continued Keep the appliance area clear and free from com- WARNING: Any change to this heater or its con- bustible materials, gasoline and other fl ammable trols can be dangerous. vapors and liquids. DANGER: Carbon monoxide poisoning may lead 1.
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Page 4: Local Codes
SAFETY Continued 13. Do not use heater if any part has been exposed to or under water. 20. Provide adequate clearances around air openings. Immediately call a qualifi ed service technician to inspect the room 21. Follow the clearance requirements within this manual to assure heater and to replace any part of the control system and any gas adequate clearances for accesibility for purposes of servicing control which has been under water. -
Page 5: Optional Remote Control Accessories
OPTIONAL REMOTE CONTROL ACCESSORIES • hand-held thermostat remote There are four optional remote controls that can be purchased separately: See Accessories, page 32. • wall switch The wall thermostat or hand-held thermostat may not be used where vented decorative listing is required. •... - Page 6 AIR FOR COMBUSTION AND VENTILATION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION The space in the above example is a confi ned space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. Determining if You Have a Confi ned or Unconfi ned Space Using You must provide additional fresh air.
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Page 7: Installation
AIR FOR COMBUSTION AND VENTILATION Continued Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and Ventilated Outlet Attic one within 12" of the fl oor. Connect these items directly to the out- doors or spaces open to the outdoors. - Page 8 INSTALLATION Continued CHECK GAS TYPE NOTICE: Manual control heaters may be used as a Use the correct type of gas (natural or propane/LP). If your gas supply vented product. If so, you must always run heater is not the correct gas type, do not install heater. Call dealer where with chimney fl...
- Page 9 INSTALLATION Continued Mantel Shelf 12" Underside Heat Resistant Heat Resistant 10" of Mantel Material Material 8" Shelf 6" 1 /2 " Minimum Noncombustible Material 8" 12" 15" 18" 20" Min. Top of Fireplace Opening Hood (GA6050 Distances to or GA6053) Underside of Mantel Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.)
- Page 10 INSTALLATION Continued FLOOR CLEARANCES See chart below for minimum permanent fl ue opening you must pro- vide. Attach damper clamp so the minimum permanent fl ue opening A. If installing appliance on the fl oor level, you must maintain the will be maintained at all times.
- Page 11 INSTALLATION Continued Installation Items Needed • hardware package (provided with heater) Masonry Screw • approved flexible gas hose and fittings (only provided with TrueFlame™ burner system series) (if allowed by local codes) • sealant (resistant to propane/LP gas, not provided) •...
- Page 12 INSTALLATION Continued Installation Items Needed IMPORTANT: Install equipment shutoff valve in an accessible loca- Before installing heater, make sure you have the items listed below. tion. The equipment shutoff valve is for turning on or shutting off • external regulator (supplied by installer) the gas to the appliance.
- Page 13 INSTALLATION Continued CHECKING GAS CONNECTIONS Equipment Open WARNING: Test all gas piping and connections, Shutoff Valve internal and external to unit, for leaks after installing or servicing. Correct all leaks at once. Closed WARNING: Never use an open fl ame to check for a leak.
- Page 14 INSTALLATION Continued PRESSURE TESTING HEATER GAS CONNECTIONS WARNING: Turn off heater and let cool before 1. Open equipment shutoff valve (see Figure 15, page 13). handling any part of heater. Make sure gas is turned 2. Open main gas valve located on or near gas meter for natural gas of to unit.
- Page 15 INSTALLATION Continued INSTALLING LOGS, EMBERS AND VOLCANIC STONE 2. Place the middle log (#2) in front of the U-burner and against the edges of the plate as shown in Figure 21. WARNING: Failure to position the parts in ac- 3. Place the front left log (#3) onto the base assembly between the middle log (#2) and the grate fi...
- Page 16 INSTALLATION Continued 5. Place the left back top log (#5) on top of the rear log (#1). Match 7. Place the right rear chunk log (#7) on top of the middle log (#2) the rectangular peg on top of the left side of the rear log (#1) with and rear log (#1) as shown in Figure 26.
- Page 17 INSTALLATION Continued 9. Place the top right log (#9) on top of the right rear chunk log (#7) and front right mid log (#8) as shown in Figure 28. Match the round peg on the top of the right rear chunk log (#7) with the Square round hole on the bottom of the top right log (#9) and square peg on the top of the front right mid log (#8) with the square hole on...
- Page 18 INSTALLATION Continued BEAR RIVER(18,24,30)L LOG PLACEMENT 3. Place the right front log onto the base and grate assembly as shown in Figure 34. The log has notches in the bottom for the grate. It is very important to install the logs exactly as instructed. Do not modify logs.
- Page 19 INSTALLATION Continued 5. Place the right crossover log onto the rear log and the right front EMBER PLACEMENT log as shown in Figure 36. The right crossover log has notches WARNING: Do not use any other ember material in the bottom that will line up with the projections on the rear log and the right front log.
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Page 20: Operation
OPERATION NOTE: Homeowners generally prefer to operate their heater with the FOR YOUR SAFETY chimney damper closed. This will put all the heat into the room. However, READ BEFORE LIGHTING there may be times you will desire the full fl ames of the HI heat setting but will fi... - Page 21 OPERATION Continued 8. Keep control knob pressed in for 30 seconds after lighting pilot. MANUAL LIGHTING After 30 seconds, release control knob. PROCEDURE • If control knob does not pop out when released, contact a quali- fi ed service person or gas supplier for repairs. 1.
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Page 22: Inspecting Burners
INSPECTING BURNERS Check pilot fl ame pattern and burner fl ame patterns often. Pilot Burner PILOT FLAME PATTERN Figure 43 shows a correct pilot fl ame pattern. Figure 44 shows an incorrect pilot fl ame pattern. The incorrect pilot fl ame is not touching the thermocouple. - Page 23 CLEANING AND MAINTENANCE Continued LOGS Injector • If you remove logs for cleaning, refer to Installing Logs, Embers Holder and Volcanic stone, page 15, to properly replace logs. • Replace log(s) if broken or chipped (dime-sized or larger). MAIN BURNER Periodically inspect all burner fl...
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Page 24: Troubleshooting
TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit. NOTE: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY... - Page 25 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Delayed ignition of one or both burners 1. Manifold pressure is too low 1. Contact local natural or propane/LP gas com- 2. Burner orifi ce(s) clogged pany 2. Clean burner(s) (see Cleaning and Maintenance, page 22) or replace burner orifi...
- Page 26 TROUBLESHOOTING Continued WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Leave the building immediately. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. •...
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Page 27: Replacement Parts
• propane/LP gas supply may be low (propane/LP only) You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier. SPECIFICATIONS TrueFlame18ZMN TrueFlame18ZMP • Rating (Variable): 21,000/30,000 Btu/Hr • Rating (Variable): 24,000/30,000 Btu/Hr •... -
Page 28: Parts
PARTS REMOTE-READY MODELS TrueFlame18ZMN, TrueFlame18ZMP, TrueFlame24ZMN and TrueFlame24ZMP Cat. No. Model F2587 TrueFlame18ZMN F2588 TrueFlame18ZMP F2589 TrueFlame24ZMN F2590 TrueFlame24ZMP ComfortFlame.US.com 900559-00 NC... - Page 29 PARTS REMOTE-READY MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 27 of this manual. WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved by IHP.
- Page 30 PARTS LOG SETS FOR MODELS WILMINGTON18F, WILMINGTON24F AND WILMINGTON30F This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 27 of this manual. PART NUMBERS WILMINGTON18F WILMINGTON24F WILMINGTON30F DESCRIPTION J6405 J6412 J6420...
- Page 31 PARTS LOG SETS FOR MODELS BEARRIVER18L, BEARRIVER24L AND BEARRIVER30L This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 27 of this manual. PART NUMBERS DESCRIPTION BEARRIVER18L BEARRIVER24L BEARRIVER30L J6661 J6666 J6666...
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Page 32: Accessories
ACCESSORIES Purchase these appliance accessories from your local dealer. If they DAMPER CLAMP can not supply these accessories, contact IHP at ComfortFlame. Cat. No. F1760, Model GA6080 US.com for referral information. You can also write to the address For all models. Permanently opens chimney fl ue damper for vented listed on the back page of this manual. - Page 33 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ 900559-00 NC ComfortFlame.US.com...
- Page 34 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ComfortFlame.US.com 900559-00 NC...
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Page 35: Warranty
THE WARRANTY Innovative Hearth Products Limited One Year Warranty ("IHP") warrants your Comfort Flame brand Gas Log Set ("Product") to be free from defects in materials and work- manship at the time of manufacture. The logs and grate carry the Limited One Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited One Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. - Page 36 ComfortFlame.US.com Record the following important information about your appliance: Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name IHP reserves the right to make changes at any time, without notice, in design, materials, specifi...
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