Troubleshooting - New Buck Corporation 34 User Manual

Vent-free gas log heater
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TURN OFF, UNPLUG HEATER AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR HEATER.
NEVER USE A WIRE, NEEDLE OR SIMILAR OBJECT TO CLEAN ODS/PILOT.
THIS CAN DAMAGE ODS/PILOT.
OBSERVED
PROBLEM
Igniter button is pressed
No spark at ODS/Pilot
OBSERVED
PROBLEM
Igniter button is pressed
Spark at ODS/Pilot
No Ignition

TROUBLESHOOTING

WARNING
CAUTION
POSSIBLE
CAUSE
Igniter electrode positioned
incorrectly
Igniter electrode broken
Igniter electrode not
connected to igniter cable
Igniter cable pinched or wet
Piezo igniter nut is loose
Broken igniter cable
Bad piezo igniter
POSSIBLE
CAUSE
Gas supply turned off or
manual shutoff valve is closed
Control knob not in "PILOT"
position
Control knob not pressed in
while in "PILOT" position
Page 40
SOLUTION
Replace igniter
Replace igniter
Reconnect igniter cable
Free igniter cable if pinched
by any metal or tubing. Keep
igniter cable dry
Tighten nut holding piezo
igniter to heater cabinet. Nut
is located inside heater
cabinet at top
Replace igniter cable
Replace piezo igniter
SOLUTION
Turn on gas supply or open
manual shutoff valve
Turn control knob to
"PILOT" position
Press in control knob while in
"PILOT" position

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