Troubleshooting - New Buck Corporation 384 Owner's Manual

TURN OFF, UNPLUG HEATER AND LET COOL BEFORE SERVICING.
ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR
HEATER.
NEVER USE A WIRE, NEEDLE, OR SIMILAR OBJECT TO CLEAN ODS/
PILOT. THIS CAN DAMAGE ODS/PILOT.
OBSERVED
PROBLEM
Igniter button is
No spark at ODS/Pilot
OBSERVED
PROBLEM
Igniter button is pressed
Spark at ODS/Pilot
No Ignition

TROUBLESHOOTING

WARNING
CAUTION
POSSIBLE
CAUSE
pressed
1. Igniter electrode positioned
incorrectly
2. Igniter electrode broken
3. Igniter electrode not
connected to igniter cable
4. Igniter cable pinched or wet
5. Piezo igniter nut is loose
6. Broken igniter cable
7. Bad piezo igniter
POSSIBLE
CAUSE
1. Gas supply turned off or
manual shutoff valve is
closed
2. Control knob not in "PILOT"
position
3. Control knob not pressed in
while in "PILOT" position
SOLUTION
1. Replace igniter
2. Replace igniter
3. Reconnect igniter cable
4. Free igniter cable if pinched
5. Tighten nut holding piezo
6. Replace igniter cable
7. Replace piezo igniter
SOLUTION
1. Turn on gas supply or open
2. Turn control knob to "PILOT"
3. Press in control knob while in
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by any metal or tubing. Keep
igniter cable dry.
igniter to heater cabinet. Nut
is located inside heater
cabinet at top.
manual shutoff valve
position
"PILOT" position