Clearing Supply Jams - Monarch Pathfinder 6039 Quick Start Manual

Cleaning the Scanner Window and Display
Screen
1. Moisten a soft cloth with distilled water.
2. Wipe the window and the display screen until they are
clean.

Clearing Supply Jams

1. Turn off the printer.
2. Open the supply cover completely.
3. Open the label deflector.
4. Remove the supplies.
5. Carefully remove any jammed supply and close the
deflector.
Do not pull the jammed supply out through the front of
the label deflector.
Do not use sharp objects to remove jammed supplies.
6. Remove the extra supply between the pinch and feed
rollers and clean any adhesive buildup.
7. Reload the supplies and close the label deflector.
T r o u b l e s h o o t i n g
This section lists some common problems and their
solutions.
Problem
Printer does not print.
Printer does not feed.
10
Solution
Switch to a fully-charged
battery.
Load the supply correctly.
Clean the printhead.
Switch to a fully-charged
battery.
Close the supply cover
completely.
Load the supply correctly.
Check the platen roller for
jammed labels.