Hyundai VEHICLE 2013 Owner's Handbook Manual page 34

SECTION 9
Receipts covering the performance of maintenance service
should be retained in the event questions arise concerning
maintenance. These receipts should be transferred to each
subsequent owner of this vehicle. HMA reserves the right to
deny warranty coverage if the vehicle has not been properly
maintained. However, denial will not be based solely on the
absence of maintenance records.
These warranties apply only to vehicles manufactured to
United States specifications which are distributed by Hyundai
Motor America and registered and normally operated in the
50 United States and Washington D. C., the commonwealth of
Puerto Rico, the Virgin Islands, Guam, and American Samoa,
and includes the commonwealth of the Northern Mariana Is-
lands. Vehicles manufactured to other than United States
specifications, distributed by other than HMA and registered
and normally operated outside the 50 United States and
Washington DC., the commonwealth of Puerto Rico, the Vir-
gin Islands, Guam, and American Samoa, or the Common-
wealth of the Northern Mariana Islands are entitled to service
of the emission control systems on the basis of the warranty
applicable to such other distribution country.
EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
CLAIMS PROCEDURE
To obtain warranty service under these warranties, the owner
should return the vehicle to an authorized Hyundai Dealer
place of business during its normal service business hours,
where such service will be performed at no charge for parts,
labor, diagnosis and tax.
If an owner's warranty claim under the 2013 Emission Perfor-
mance Warranty is denied, HMA will provide the owner with a
written explanation of why the claim was denied 1) within 30 days
from the time you bring the car to Hyundai Dealer, or 2) within the
time required by local, state, or federal law for the vehicle to be
repaired without incurring further penalty, whichever is shorter.
Failure to provide an explanation within the 30-day period
shall obligate HMA to remedy the nonconformity under the
Emission Performance Warranty except:
o When delay is requested by the vehicle owner.
o When delay is caused by factors beyond the control of HMA
or authorized Hyundai Dealer.
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