Hyundai VEHICLE 2013 Owner's Handbook Manual
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Hyundai VEHICLE 2013 Owner's Handbook Manual

Owner’s handbook & warranty information
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USA
Printing : Apr. 1, 2012
Publication No. : NAALL-120401
Printed in Korea
2013
Owner's Handbook &
Warranty Information

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Summary of Contents for Hyundai VEHICLE 2013

  • Page 1 2013 Owner’s Handbook & Warranty Information Printing : Apr. 1, 2012 Publication No. : NAALL-120401 Printed in Korea...

  • Page 2: Hyundai Summary Of Warranty Coverage

    Emissions - California Specific Components 8 YEARS/80,000 MILES OR 7 YEARS/70,000 MILES Replacement Parts 1 YEAR/12,000 MILES Accessories (installed by Authorized Hyundai Dealer) 5 YEAR/60,000 MILES Accessories (sold over the counter) 1 YEAR/UNLIMITED MILEAGE 100% within 2 Years/Unlimited Mileage, 75% cost of battery charge to the customer in months 25 - 36 Specific components, see "Emission Warranty Parts - Federal Vehicle", NOTE1, page 28...
  • Page 3 OWNER INFORMATION CHANGES: Your Parts Manager is: * If you change your address or if you are the second or sub- sequent owner of your HYUNDAI, please complete the Owner Information Change Card in the front of this hand- book.

  • Page 4: Owner Information Change Card

    OWNER INFORMATION CHANGE CARD If you have changed your address or if you are the second or subsequent owner Check one: ❒ of your Hyundai, please notify us immediately by completing and mailing this Change of Ownership owner information change card to: ❒...

  • Page 6: Table Of Contents

    TABLE OF CONTENTS HYUNDAI SUMMARY OF WARRANTY COVERAGE ............INSIDE COVER OWNER INFORMATION CHANGE CARD ....................1 SECTION 1 OWNER INFORMATION ....................4 SECTION 2 THE HYUNDAI STORY ...................... 5 SECTION 3 HYUNDAI ROADSIDE ASSISTANCE PROGRAM ............9 SECTION 4 CONSUMER INFORMATION AND BINDING ARBITRATION ........

  • Page 7: Owner Information

    Hyundai vehicle. Regular inspection and maintenance by skilled Hyundai tech- To familiarize yourself with your new Hyundai vehicle, we sug- nicians is the key to more efficient operation of the vehicle. gest you also review the maintenance requirements and op- This inspection and maintenance must be carried out in ac- erational features described in your Owner’s Manual.

  • Page 8: The Hyundai Story

    Hyundai sold its first car, a subcompact model, in the U.S. in Hyundai Motor Co. (“HMC”) operates the world’s largest inte- 1986. At the time, few Americans had ever heard of Hyundai grated automobile manufacturing facility in Ulsan, on Korea’s...
  • Page 9 Today's Accent is the fourth generation. Elantra The next member of the Hyundai family to be introduced was the com- pact Elantra sedan, which debuted as a 1992 model. It quickly became one of Hyundai best-selling models. The 5th generation Elantra was re- designed in 2011 and delivers design, safety, and up to 40 MPG high- way.
  • Page 10 SUV with standard 7-passenger seating, sleek styling, car-like ride and premium features. Santa Fe In the 2001 model year, Hyundai added the Santa Fe. The Santa Fe is Genesis a car-based crossover utility vehicle (XUT) that provides car-like ride In the 2009 model year, Hyundai added the luxury sedan, Genesis.
  • Page 11 THE HYUNDAI STORY HYUNDAI FACILITIES Sonata Hybrid In the 2011 model year, Hyundai introduced the Sonata Hybrid. The As the presence of Hyundai automobiles and Hyundai Motor Sonata Hybrid offers significant visual differentiation from non-hybrid America continued to grow in America, the company ex-...

  • Page 12: Hyundai Roadside Assistance Program

    Any subsequent service, after the two (2) free annual ser- vices, will be paid for by the customer. If the Hyundai Dealer determines that the roadside event was caused by a warrant- able repair, HMA will reimburse the customer for the out of pocket towing/roadside service expenses.
  • Page 13 COVERAGE o Once your vehicle has been diagnosed by an authorized The Hyundai Roadside Assistance Program provides you with Hyundai Dealership and if the reason for the disablement is the following services: a warrantable issue, please contact the Hyundai Customer Connect Center toll free number at 800.633.5151 to request...
  • Page 14 SECTION 3 HYUNDAI ROADSIDE ASSISTANCE PROGRAM EXCLUSIONS Hyundai Motor America reserves the right to limit services or Roadside Assistance is not available for off-road conditions, reimbursement to any owner or driver when, in Hyundai Motor or conditions manifesting themselves off-road. To receive ser- America’s judgment, the claims are excessive in frequency or...

  • Page 15: Consumer Information And Binding Arbitration

    Service Manager or Consumer Affairs Manager at the PROCESS dealer. Hyundai is dedicated to achieving the highest level of con- 3) After consulting with your dealership, if you feel additional sumer satisfaction with our product, through quality design clarification or help is needed, write or call our Consumer and workmanship.
  • Page 16 This service is provided at no cost to you and is part of A decision should be rendered within 40 days of AUTO LINE’s Hyundai’s effort to provide you with an impartial third-party or- receipt of your properly completed Customer Claim Form.

  • Page 17: Binding Arbitration

    $275.00. All other arbitration costs shall be borne by will not be obligated to perform any part of the decision; de- Hyundai Motor America. You are not responsible to pay any of pending on federal or state law, the decision may or may not the costs Hyundai incurs.

  • Page 18: Hyundai Warranty Information

    Hyundai Warranty Information...

  • Page 19: Section 5 Hyundai New Vehicle Limited Warranty

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED WARRANTY WARRANTOR vides an Alternative Dispute Resolution (arbitration) program Hyundai Motor America (HMA) warrants your new 2013 Hyundai that is offered through: vehicle pursuant to the limited warranties described in this BBB AUTO LINE Owner's Handbook.
  • Page 20 You will not be responsible for paying filing and hearing fees vehicle. above $275.00. All other arbitration costs shall be borne by Hyundai Motor America. You are not responsible to pay any of WARRANTY TRANSFERABILITY the costs Hyundai incurs. The New Vehicle Limited, Anti-Perforation Limited, Emissions...
  • Page 21 JUDGMENT OF ALL WARRANTY MATTERS first use, it will be replaced under warranty at a 75% cost of Hyundai Motor America reserves the right to furnish the final battery charge to the customer up to a maximum of 3 years decisions in all warranty matters.
  • Page 22 * Deliver the vehicle during regular service business hours to no mileage limitation, unless the refrigerant charge is done as any authorized Hyundai Dealer to obtain warranty service. part of a warrantable repair. * Check for trim, paint or other appearance concerns at the time the new vehicle is delivered.
  • Page 23 - Use of improper or insufficient fuel, fluids or lubricants. directly by the tire manufacturer. - Use of parts other than Hyundai Genuine Parts, or parts of non-equivalent quality and design. In the event that you need assistance in locating an autho- - Any device and/or accessories not supplied by Hyundai.

  • Page 24: Section 6 Hyundai Powertrain Limited Warranty (Original Owner)

    (HMMA), Kia Motors Manufacturing Georgia (KMMG) or Transmission/Transaxle powertrain components listed on the Hyundai Motor America (HMA) that are found to be defective in following page up to 10 years from the date of original deliv- material or factory workmanship under normal use and mainte-...
  • Page 25 TRANSMISSION/TRANSAXLE mains in effect. Case and all internal parts, axle shafts (front/rear), constant If the vehicle was first placed in service as a Hyundai Motor velocity joints, front/rear hub bearings, propeller shafts, seals America (HMA) Manager Demonstrator Vehicle, or Hyundai...

  • Page 26: Section 7 Hyundai Anti-Perforation Limited Warranty

    HYUNDAI ANTI-PERFORATION LIMITED WARRANTY WHAT IS COVERED OWNER’S RESPONSIBILITIES Any Hyundai vehicle body sheet metal found, under normal Your responsibilities are the same as those described in the use, to have developed a perforation (rust hole through the Hyundai New Vehicle Limited Warranty with the exception of...
  • Page 27 SECTION 7 HYUNDAI ANTI-PERFORATION LIMITED WARRANTY Some states do not allow limitations on how long an implied * Corrosion of any body panel replaced after the date of retail warranty lasts, or the exclusion or limitation of incidental or sale, except panels replaced under this Anti-Perforation consequential damages, so the limitations or exclusions set Limited Warranty.

  • Page 28: Section 8 Emission Defect Warranty - Federal Vehicle

    In accordance with the Federal Clean Air Act, as amended, TATION, LOSS OF TIME, INCONVENIENCE, LOSS OF USE Hyundai Motor America (HMA) warrants to the original and OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT each subsequent owner of each new 2013 Hyundai vehicle COVERED UNDER THIS WARRANTY.

  • Page 29: Section 9 Emission Performance Warranty - Federal Vehicle

    California specifications which are dis- such as denial of the right to operate or use the vehicle or a tributed by Hyundai Motor America and registered and nor- fine under local, state or federal law. mally operated in the 50 United States and Washington. D.C.
  • Page 30 80,000 miles, whichever occurs first. Hyundai provides greater warranty coverage of 5 years or 60,000 miles for all emission related components and pro- Catalytic Converter...

  • Page 31: Year / 60,000 Mile Emission Warranty Parts - Federal Vehicle

    5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - FEDERAL VEHICLE Evaporative Control System Air Induction System Vapor Storage Canister Air Cleaner Assembly Canister Close Valve Intake Manifold Canister Purge Control Valve Surge Tank Fuel Tank Turbocharger Assembly Fuel Tank Pressure Sensor Intercooler Assembly Fuel Filler Cap Fuel Metering System...
  • Page 32 - Failures that are a direct result of a lack of performance of It is the owner’s obligation to properly maintain and use the required emission control maintenance as outlined in your vehicle in accordance with Hyundai’s written instructions in Owner’s Manual. your Owner’s Manual. Failures caused by inadequate or im- - Parts or accessories used in applications for which they proper maintenance are not covered by the warranty.
  • Page 33 “New or Remanufactured Hyundai Genuine Parts” when used in connection with Hyundai vehicles, means parts manufac- tured by or approved by Hyundai, designed for use on Hyun- dai vehicles and distributed by HMA.
  • Page 34 1) within 30 days United States specifications which are distributed by Hyundai from the time you bring the car to Hyundai Dealer, or 2) within the Motor America and registered and normally operated in the time required by local, state, or federal law for the vehicle to be 50 United States and Washington D.
  • Page 35 SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE If your Hyundai Dealer cannot repair your vehicle or process your claim within a reasonable time, please contact the Hyundai Customer Connect Center for assistance. Further information can be obtained from and complaints reg-...

  • Page 36: Section 10 Emission Control Systems Warranty - California Vehicle

    MANUFACTURER’S WARRANTY COVERAGE: STATEMENT 1. For 5 years or 60,000 miles (whichever occurs first): - If your Hyundai vehicle fails a Smog Check inspection, all YOUR WARRANTY RIGHTS AND OBLIGATIONS necessary diagnosis, repairs and adjustments will be made The California Air Resources Board and Hyundai Motor America by HMA to ensure that your vehicle passes the inspection.
  • Page 37 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE 3. For 2013 Elantra, Sonata and Tucson SULEV (Super Ultra As the Hyundai vehicle owner, you should also be aware that Low Emission Vehicle) vehicles, certified as a partial zero- HMA may deny your warranty coverage if your Hyundai ve-...
  • Page 38 SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE Hyundai provides greater warranty coverage of 5 years or necticut, Maine, Maryland, Massachusetts, New Jersey, Or- 60,000 miles for all emission related components and 8 egon, Pennsylvania, Rhode Island, Vermont or Washington.

  • Page 39: Year / 60,000 Mile Emission Warranty Parts - California Vehicle

    5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - CALIFORNIA VEHICLE Evaporative Control System Air Induction System Air Cleaner Assembly Vapor Storage Canister Intake Manifold Canister Close Valve *7/70 : Genesis Coupe 3.8L, Sonata 2.4L, Azera 3.3L, Genesis 3.8L/5.0L, Canister Purge Control Valve Tucson 2.0L/2.4L, Veloster 1.6L/Turbo, Santa Fe Sport 2.4L Surge Tank Fuel Tank...
  • Page 40 HMA. - Parts not supplied by HMA or damage to other parts caused directly by non-Hyundai parts or non-equivalent parts. - The charge for diagnostic labor which does not lead to the determination that a warrantable condition exists.
  • Page 41 Use of replacement parts which are not equivalent in quality MERCHANTABILITY and FITNESS FOR A PARTICULAR to Hyundai Genuine Parts may impair the effectiveness of the PURPOSE, regarding emissions systems defects are lim- emission control system. You should make sure such parts ited to the duration of this limited warranty.
  • Page 42 Was not performed and o If not performed, may be the cause for the particular In an emergency, where an authorized Hyundai Dealer is not vehicle exceeding applicable emission standards. reasonably available, warranty repairs may be made at any...
  • Page 43 PROGRAM test by such service facility, you may deliver your Hyundai ve- If your 2013 Hyundai vehicle fails to pass a Smog Check test af- hicle to an authorized Hyundai Dealerand have it repaired ter a period of use of 5 years or 60,000 miles, but before a period free of charge in accordance with this warranty.

  • Page 44: Section 11 Replacement Parts And Accessories Limited Warranty

    Genuine Replacement Part or Accessory supplied from year from the date of installation, or twelve thousand (12,000) Hyundai Motor America which is found to be defective in ma- miles of service, whichever occurs first, for Hyundai Genuine terial or workmanship under normal use and maintenance, replacement parts supplied by HMA and purchased from and except any item specifically referred to in the section “What is...
  • Page 45 ACCESSORY WARRANTY PERIOD OWNER’S RESPONSIBILITIES An accessory installed by an authorized Hyundai dealer on a * Proper use, maintenance, and care of the vehicle (part) in new vehicle at the time of, prior to, or after the vehicle’s date of accordance with the instructions contained in the Owner’s...
  • Page 46 Vehicle Limited Warranty, Powertrain Limited Warranty, or contributed to the subsequent problem. Emission Defect Warranty, Emission Performance Warranty, or California Emission Control Systems Warranty. OBTAINING WARRANTY SERVICE Warranty Service will be provided by any authorized Hyundai Dealer.

  • Page 47: Maintenance Record

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This manual is also suitable for:

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