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Tandberg Data LTO 1 Setup, Operator, And Service Manual

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LTO 1 Magnetic Tape
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Setup, Operator, and Service
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Summary of Contents for Tandberg Data LTO 1

  • Page 1 LTO 1 Magnetic Tape Cartridge Drive Setup, Operator, and Service Guide...
  • Page 3 LTO 1 Magnetic Tape Cartridge Drive Setup, Operator, and Service Guide...
  • Page 4 Note Before using this information and the product it supports, read the information in “Safety and Environmental Notices” on page v and “Notices” on page 87. Third Edition (September 2001) ® ™ This edition applies to the IBM Ultrium Internal Tape Drive Models T200 and T200F Setup, Operator, and Service Guide and to all subsequent releases and modifications until otherwise indicated in new editions.

  • Page 5: Table Of Contents

    Contents Safety and Environmental Notices ....v Danger Notice......v Caution Notice .
  • Page 6 Placing the Drive in Maintenance Mode ....27 Selecting a Diagnostic or Maintenance Function... . 28 Exiting Maintenance Mode .

  • Page 7: Safety And Environmental Notices

    Safety and Environmental Notices When using this product, observe the danger, caution, and attention notices that are contained in this guide. Symbols that represent the severity of the safety condition accompany the notices. The sections that follow define each type of safety notice and give examples. Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.

  • Page 8: Attention Notice

    Sample caution notices follow: CAUTION: The controller card contains a lithium battery. To avoid possible explosion, do not burn, exchange, or charge the battery. Discard the controller card as instructed by local regulations for lithium batteries. CAUTION: Do not attempt to use the handle on the module to lift the entire device (module and enclosure) as a unit.

  • Page 9: Summary Of Changes

    Summary of Changes This section summarizes the changes that are contained in each edition of this book. Second Edition This edition includes information about attaching the Ultrium Tape Drive Model T200F, which features a Fibre Channel interface. Fibre Channel technology increases the maximum server-to-tape-drive distance by using fiber optic cables.
  • Page 10 viii IBM Ultrium Internal Tape Drive...

  • Page 11: Chapter 1. Introduction

    Chapter 1. Introduction The IBM Ultrium Internal Tape Drive Models T200 and T200F are high-performance, high-capacity data-storage devices that can be integrated into an enclosure, such as a desktop unit, tape cartridge autoloader, or tape library. The tape drives are designed to perform unattended backups, as well as retrieve and archive files.

  • Page 12: Scsi Attachment

    required), refer to the IBM Ultrium Device Drivers Installation and User’s Guide. For applications that use other device drivers, see the application’s documentation to determine which drivers to use. In addition to using IBM tape cartridges with up to 100 GB capacity, the Ultrium Tape Drive also offers read/write capability for certified LTO Ultrium tape cartridges that have capacities of 50 GB, 30 GB, and 10 GB.

  • Page 13: Installing, Removing, Or Resetting A Drive On An Active Scsi Bus

    Installing, Removing, or Resetting a Drive on an Active SCSI Bus Attaching a drive to an active SCSI bus is supported. However, the preferred and safest method of adding, removing, or resetting a drive is to power-off the system. When adding, removing, or resetting a drive on an active SCSI bus, perform the following steps: 1.

  • Page 14: Physical Characteristics Of The Fibre Channel Interface

    Physical Characteristics of the Fibre Channel Interface The Ultrium Tape Drive Model T200F attaches to Open Systems servers by using short-wave, multimode fiber optic cables. All cables feature SC-duplex connectors and are designated as 50/125 (50 refers to the diameter of the optical fiber and 125 refers to the diameter of the cable;...

  • Page 15: World Wide Names

    World Wide Names Each Ultrium Tape Drive has an 8-byte World Wide Name that is assigned by IBM Manufacturing. The World Wide Name identifies physical drive ports. An enclosure queries the World Wide Name through the RS-422 interface; a server queries the Name through the Fibre Channel interface.
  • Page 16 IBM Ultrium Internal Tape Drive...

  • Page 17: Chapter 2. Specifications

    Chapter 2. Specifications Table 2 gives the physical, power, and environmental specifications for the Ultrium Internal Tape Drive. Table 2. Specifications for the Ultrium Internal Tape Drive Model T200 Model T200F Specification with SCSI Interface with Fibre Channel Interface Width 146 mm (5.75 in.) without bezel 146 mm (5.75 in.) without bezel 148 mm (5.83 in.) with bezel...
  • Page 18 IBM Ultrium Internal Tape Drive...

  • Page 19: Chapter 3. Installing The Tape Drive

    Chapter 3. Installing the Tape Drive Attention: To avoid static electricity damage when you handle the Ultrium Internal Tape Drive, use the following precautions: v Limit your movement. Movement can cause static electricity to build around you. v Always handle the Ultrium Tape Drive carefully. Handle adapters by the edges.

  • Page 20: Rear View Of The Scsi Drive

    Rear View of the SCSI Drive Note: J1 (the SCSI power connector) contains the SCSI connector, SCSI ID connector, and the power connector. SCSI connector (J1) SCSI ID connector (J1) Power connector (J1) RS-422 connector (J2) Figure 2. Rear View of the Ultrium Internal Tape Drive - SCSI Drive IBM Ultrium Internal Tape Drive...

  • Page 21: Rear View Of The Fibre Channel Drive

    Rear View of the Fibre Channel Drive Power connector Loop identifier (LID)/status connector Fibre Channel connector RS-422 connector (J2) Figure 3. Rear View of the Ultrium Internal Tape Drive - Fibre Channel Drive Step 1. Unpack the Drive Unpack the Ultrium Tape Drive and store the packaging. You may need the packaging if you return the unit for service.

  • Page 22: Installing The Cooling Fan Onto A Scsi Drive

    Installing the Cooling Fan onto a SCSI Drive To install the optional cooling fan assembly onto an Ultrium Tape Drive that uses a SCSI interface: 1. Remove and discard the two cover screws from the rear of the Ultrium Tape Drive (see 1 in Figure 4).

  • Page 23: Installing The Cooling Fan Onto A Fibre Channel Drive

    Installing the Cooling Fan onto a Fibre Channel Drive To install the optional cooling fan assembly onto an Ultrium Tape Drive that uses a Fibre Channel interface: 1. Remove and discard the two cover screws from the rear of the Ultrium Tape Drive (see 1 in Figure 5).

  • Page 24: Step 4. Set The Scsi Id (Scsi Drive Only)

    Step 4. Set the SCSI ID (SCSI Drive Only) Notes: 1. When setting the SCSI ID, use the 2-mm jumpers that come attached to the Ultrium Tape Drive’s SCSI ID connector (four jumpers are shipped on the connector; an additional jumper is unattached, but included in the ship group). To order additional jumpers, contact your IBM marketing representative.

  • Page 25: Step 5. Terminate The Drive And Supply Termpower (Scsi Drive Only)

    Step 5. Terminate the Drive and Supply TERMPOWER (SCSI Drive Only) If the tape drive is the last device on the SCSI bus, you must terminate the bus outside the enclosure or internally at the SCSI ID connector (see 2 in Figure 2 on page 10).

  • Page 26: Setting The Loop Id To Provide Status About The Loop

    Setting the Loop ID to Provide Status About the Loop If Feature Switch 3 on the Ultrium Tape Drive is set to off (see 1 in Figure 6), the LID/status connector 2 has the following definition: v Pins 1, 2, 3, 4, 7, and 8 are inputs and are used to set the LID. v Pins 5 and 6 are used as outputs: –...
  • Page 27 Table 3. ID Settings that Provide Status About the Loop. The table lists the LIDs, corresponding AL_PAs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to off. AL_PA AL_PA use soft addressing use AL_PA from VPD Notes: 1.

  • Page 28: Setting The Loop Id To Provide Additional Loop Ids

    Setting the Loop ID to Provide Additional Loop IDs If Feature Switch 3 on the Ultrium Tape Drive is set to ON (see 1 in Figure 6 on page 16), the LID/status connector 2 has the following definition: v Pins 1 through 7 are used to set the LID. v Pin 8 overrides pins 1 through 7.
  • Page 29 Table 4. ID Settings that Provide Additional Loop IDs (continued). The table lists the LIDs, corresponding AL_PAs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON. AL_PA AL_PA Chapter 3. Installing...

  • Page 30: Step 7. Mount The Tape Drive Into An Enclosure

    Table 4. ID Settings that Provide Additional Loop IDs (continued). The table lists the LIDs, corresponding AL_PAs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON. AL_PA AL_PA Notes: 1. G means that the pin is jumpered to ground. 2.

  • Page 31: Step 8. Connect Power To The Tape Drive

    Step 8. Connect Power to the Tape Drive The Ultrium Tape Drive is designed to be hot-pluggable (that is, you can physically install the drive into an enclosure without powering the enclosure off). If you install the drive in a hot-pluggable environment, watch for the indicators to behave as described in step 2.

  • Page 32: Step 11. Connect The Tape Drive To The Scsi Or Fibre Channel Interface

    Step 11. Connect the Tape Drive to the SCSI or Fibre Channel Interface To connect the Ultrium Tape Drive to a SCSI or Fibre Channel interface, choose one of the following procedures. Connecting the Drive to a SCSI Interface To connect the Ultrium Tape Drive Model T200 to the SCSI bus: 1.

  • Page 33: Chapter 4. Operating The Tape Drive

    Chapter 4. Operating the Tape Drive Attention: Before operating the Ultrium Internal Tape Drive, let the drive (and any tape cartridges to be inserted) acclimate to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the drive was exposed).

  • Page 34: Status Light

    Status Light The status light ( 1 in Figure 8 on page 23) is a light-emitting diode (LED) that provides information about the state of the Ultrium Tape Drive. The light can be green or amber, and (when lit) solid or flashing. Table 5 lists the conditions of the status light and provides an explanation of what each condition means.

  • Page 35: Unload Button

    Unload Button The unload button ( 2 in Figure 8 on page 23) enables you to perform several functions. Table 6 lists the functions and explains how to initiate them. Notes: 1. If a function is supported, you may also initiate it through the SCSI, Fibre Channel, or RS-422 interface.

  • Page 36: Single-Character Display

    Single-character Display The Ultrium Tape Drive features an LED ( 3 in Figure 8 on page 23) that presents a single-character code for: v Diagnostic or maintenance functions v Error conditions and informational messages Table 7 on page 29 lists each single-character code that is used for diagnostic or maintenance functions.

  • Page 37: Removing A Tape Cartridge

    Removing a Tape Cartridge To remove a tape cartridge: 1. Ensure that the Ultrium Tape Drive is powered-on. 2. Press the unload button. The drive rewinds the tape and partially ejects the cartridge. The status light flashes green while the tape rewinds, then goes out before the cartridge partially ejects.

  • Page 38: Selecting A Diagnostic Or Maintenance Function

    Selecting a Diagnostic or Maintenance Function To select a diagnostic or maintenance function: 1. Make sure that no cartridge is in the drive. 2. Within a 1-second interval, press the unload button three times. The status light becomes solid amber, which means that the drive is in maintenance mode. Note: If a cartridge is in the drive, it will eject the first time that you press the unload button and the drive will not be placed in maintenance mode.
  • Page 39 Table 7. Diagnostic and Maintenance Functions Function Code 1 - Run Tape Drive Diagnostics Causes the tape drive to run the following self tests: v Electrical v Motors v Write data flow v Loop write-to-read v Sensors Attention: Insert only a scratch data cartridge for this test. Data on the cartridge will be overwritten. 1.
  • Page 40 Table 7. Diagnostic and Maintenance Functions (continued) Function Code 2 - Update Tape Drive Firmware from FMR Tape Causes the tape drive to load updated firmware from a field microcode replacement (FMR) tape. Attention: Do not power-off the tape drive while loading code. 1.
  • Page 41 Table 7. Diagnostic and Maintenance Functions (continued) Function Code 4 - Force a Drive Dump Causes the tape drive to perform a collection (or dump) of data. (A drive dump is also known as a save of the firmware trace.) The dump (firmware trace) can only be analyzed by IBM. Note: When an error code is displayed, a dump already exists.
  • Page 42 Table 7. Diagnostic and Maintenance Functions (continued) Function Code 6 - Run Wrap Test Causes the drive to perform one of the following: v A check of the SCSI circuitry from and to the SCSI connector v A check of the Fibre Channel circuitry from and to the Fibre Channel connector or fiber cable To run the test, determine whether your drive uses a SCSI or Fibre Channel interface, then choose one of the following procedures.
  • Page 43 Table 7. Diagnostic and Maintenance Functions (continued) Running a Fibre Channel Wrap Test This test evaluates the Fibre Channel circuitry at the drive’s Fibre Channel connector, then at the fiber cable. A Fibre Channel wrap plug (part number 08L9459, formerly 34L2629) is required for this procedure. To run the wrap test through the fiber cable, a duplex adapter is required (part number 19P0242).
  • Page 44 Table 7. Diagnostic and Maintenance Functions (continued) Function Code 7 - Run RS-422 Wrap Test Causes the tape drive to perform a check of the circuitry from and to the RS-422 connector. Before you select this function, attach an RS-422 wrap plug to the tape drive’s RS-422 connector (in place of the RS-422 cable).
  • Page 45 Table 7. Diagnostic and Maintenance Functions (continued) Function Code 9 - Display Error Code Log Causes the tape drive to display the last 10 error codes, one at a time (the codes are ordered; the most recent is presented first and the oldest (tenth) is presented last). 1.
  • Page 46 Table 7. Diagnostic and Maintenance Functions (continued) Function Code E - Test Cartridge & Media Causes the tape drive to perform a Write/Read test (on the edge bands) to ensure that a suspect cartridge and its magnetic tape are acceptable. The tape drive takes approximately 10 minutes to run the test. Attention: Data on the suspect tape will be overwritten.

  • Page 47: Exiting Maintenance Mode

    Table 7. Diagnostic and Maintenance Functions (continued) Function Code H - Test Head Causes the tape drive to perform the Head Resistance Measurements test and a Write/Read test (on the center of the tape). The drive runs these tests to ensure that the tape drive’s head and tape-carriage mechanics are working correctly.

  • Page 48: Updating The Firmware

    Updating the Firmware Attention: When updating firmware, do not power-off the tape drive until the update is complete, or the firmware may be lost. Periodically check for updated levels of drive firmware by visiting the web at http://www.ibm.com/storage/storagesmart/lto. You can update your drive’s firmware by: v Obtaining the new firmware image and downloading it to the drive through the SCSI, Fibre Channel, or RS-422 interface...

  • Page 49: Updating The Firmware With An Fmr Tape Cartridge

    Updating the Firmware with an FMR Tape Cartridge Attention: SCSI drives and Fibre Channel drives require different firmware images. To update the Ultrium Tape Drive’s firmware from an FMR tape cartridge: 1. Ensure that the tape drive is unloaded. 2. Place the drive in maintenance mode by pressing the unload button three times within a 1-second interval.
  • Page 50 IBM Ultrium Internal Tape Drive...

  • Page 51: Chapter 5. Using The Media

    Chapter 5. Using the Media The IBM Ultrium Internal Tape Drive Models T200 and T200F use the following cartridge types: v IBM LTO Ultrium Data Cartridge v IBM LTO Ultrium Cleaning Cartridge To ensure that your tape drive conforms to IBM’s specifications for reliability, use only the preceding cartridges.

  • Page 52: Data Cartridge

    Data Cartridge The IBM LTO Ultrium Data Cartridge contains 1/2-inch, metal-particle tape that has a native data capacity of 100 GB. When processing the tape, the Ultrium Internal Tape Drive uses a linear, serpentine recording format, and reads and writes data on 384 tracks, eight tracks at a time.

  • Page 53: Setting The Write-Protect Switch

    Setting the Write-Protect Switch The position of the write-protect switch on the tape cartridge (see 1 in Figure 11) determines whether you can write to the tape: v If the switch is set to (solid red), data cannot be written to the tape. v If the switch is set to unlocked (black void), data can be written to the tape.

  • Page 54: Reattaching A Leader Pin

    Reattaching a Leader Pin If the leader pin detaches from the tape in your cartridge, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reattach it. (Do not reattach the pin if you must remove more than 7 meters (23 feet) of leader tape.) The first meter of tape is leader tape.
  • Page 55 The following procedure describes how to reattach a leader pin. To reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( 1 in Figure 13) to the cartridge 2 so that the tool’s hook 3 latches into the cartridge’s door 4 .
  • Page 56 2. To find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( 1 in Figure 14) to the cartridge’s hub 2 by fitting the tool’s teeth between the teeth of the hub. Turn the tool clockwise until you see the end of the tape inside the cartridge.
  • Page 57 7. Position the tape in the alignment groove of the leader pin attach tool (see 1 in Figure 16). 8. Place a new C-clip into the retention groove 2 (Figure 16) on the leader pin attachment tool and make sure that the clip’s open side faces up. 9.

  • Page 58: Handling The Cartridges

    14. Use the cartridge manual rewind tool to wind the tape back into the cartridge (wind the tape clockwise). Ensure that the leader pin is latched by the pin-retaining spring clips on each end of the leader pin. 15. Remove the rewind tool. 16.

  • Page 59: Environmental And Shipping Specifications For Tape Cartridges

    Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the drive was exposed). The best storage container for the cartridges (until they are opened) is the original shipping container.

  • Page 60: Ordering Media Supplies

    If you burn the cartridge and tape, ensure that the incineration complies with all applicable regulations. Ordering Media Supplies Table 9 lists the cartridges and media supplies that you can order for the IBM Ultrium Internal Tape Drive Models T200 and T200F. To order media supplies, visit the web at http://www.ibm.com/storage/storagesmart/lto.

  • Page 61: Chapter 6. Resolving Problems

    Chapter 6. Resolving Problems If you encounter problems when running the Ultrium Internal Tape Drive, refer to Table 10. If the problem is not identified in Table 10, refer to “Methods of Receiving Errors and Messages” on page 53. The color and condition of the status light may also indicate a problem.
  • Page 62 Table 10. Troubleshooting Tips for the Ultrium Internal Tape Drive (continued) If the problem is this..Do this..The tape drive does not respond to Press and hold the unload button on the drive for 10 seconds to force a drive server commands.

  • Page 63: Methods Of Receiving Errors And Messages

    Methods of Receiving Errors and Messages Use Table 11 as a guide for identifying error codes and message codes reported by the Ultrium Tape Drive, its enclosure (if applicable), or the server. Note: The codes on the single-character display have different meanings, depending on whether they display during normal operations or while the drive is in maintenance mode.
  • Page 64 Table 12. Codes for Error Conditions and Informational Messages for the Ultrium Internal Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Cooling problem. The tape drive detected that the recommended operating temperature was exceeded.
  • Page 65 Table 12. Codes for Error Conditions and Informational Messages for the Ultrium Internal Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Firmware or tape drive problem. The tape drive determined that a firmware or tape drive hardware failure occurred.
  • Page 66 Table 12. Codes for Error Conditions and Informational Messages for the Ultrium Internal Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Tape drive or media error. The drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.
  • Page 67 Table 12. Codes for Error Conditions and Informational Messages for the Ultrium Internal Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action A high probability of media error. The tape drive determined that an error occurred because of a faulty tape cartridge.
  • Page 68 Table 12. Codes for Error Conditions and Informational Messages for the Ultrium Internal Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Informational message. The tape drive’s Fibre Channel port has been placed offline by another device or by an operator.

  • Page 69: Using Sense Data

    Using Sense Data When a tape drive encounters an error, it makes sense data available. You can use IBM device drivers to examine the sense data and determine errors. Instructions for downloading, installing, and properly configuring the IBM device drivers are available in the IBM Ultrium Device Drivers Installation and User’s Guide.
  • Page 70 Display Detail Report for Resource Serial Resource Name Type Model Number Name TAP07 3580 00-00000 TAP07 Log ID ..: 00452B54 Sequence ..: 4732468 Date ..: 02/14/01 Time .
  • Page 71 Example of a Drive Error Log: In the SENSE DATA area of Figure 19, entries in bold are defined as follows: Hexadecimal Code Description SCSI Command 0000, 0200, 0000 Command parameters Byte 0 of SCSI sense data Sense key 5200 ASC/ASCQ (Additional Sense Code/Additional Sense Code Qualifier) 20B0...
  • Page 72 Example of a SCSI Bus Error: LABEL: SCSI_ERR10 IDENTIFIER: 0BA49C99 Date/Time: Wed Oct 18 09:55:32 Sequence Number: 16140 Machine Id: 00003ABF4C00 Node Id: ofgtsm Class: Type: TEMP Resource Name: scsi3 Resource Class: adapter Resource Type: sym896 Location: 40-59 VPD: Product Specific.( )..DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part Number....03N3606 EC Level....F71335...

  • Page 73: Obtaining A Drive Dump

    Obtaining a Drive Dump You can obtain a drive dump by selecting a function code on the Ultrium Internal Tape Drive or by using a device driver utility (or a system tool) on the server. The sections that follow describe each method. Using the Drive to Obtain a Dump To obtain a drive dump directly from the Ultrium Internal Tape Drive: 1.

  • Page 74: Viewing The Drive Error Log

    Viewing the Drive Error Log The Ultrium Tape Drive keeps an error log that you can use to identify and correct errors. The log contains the 10 most recent error codes, which appear (one at a time) on the single-character display. To view the drive error log: 1.

  • Page 75: Resolving Problems Reported By The Server

    Resolving Problems Reported by the Server The procedure for fixing SCSI bus or Fibre Channel errors varies, depending on whether the error is consistent or intermittent, and whether your configuration contains single or multiple Ultrium Tape Drives. The sections that follow describe how to fix each type of error.
  • Page 76 v If the error does not occur, connect one tape drive at a time back to the bus and repeat step 3 for each tape drive until you can identify which drive is defective. Note: Ensure that the SCSI terminator is always on the last tape drive on the SCSI bus.

  • Page 77: Fixing Fibre Channel Errors

    Fixing Fibre Channel Errors Starting Problem Determination Before starting the problem determination, perform the following steps: 1. Determine the type of Fibre Channel topology that you are using (see “Supported Topologies” on page 4). 2. Using this guide or the service guides of associated switch, hub, or fiber products, try to determine where the problem exists (whether in the drive, cable, or the device to which the drive and cable attach).
  • Page 78 Fixing a Consistent Error with Multiple Drives on a Fibre Channel Loop Use the following procedure to determine if all of the drives on the Fibre Channel have the problem: 1. Use a device driver utility (such as ntutil or tapeutil) to verify that the drive is available and properly configured at the server.

  • Page 79: Resolving Media-Related Problems

    Resolving Media-Related Problems To resolve problems that are related to media, the Ultrium Tape Drive’s firmware includes: v Test Cartridge & Media diagnostic that verifies whether a suspect cartridge and its magnetic tape are acceptable for use. v Statistical Analysis and Reporting System (SARS) to assist in isolating failures between media and hardware.
  • Page 80 IBM Ultrium Internal Tape Drive...

  • Page 81: Chapter 7. Servicing The Ultrium Internal Tape Drive

    Chapter 7. Servicing the Ultrium Internal Tape Drive If problem-determination procedures identify the Ultrium Internal Tape Drive as the source of a problem, replace the entire unit. Do not attempt to open the drive for repairs. Opening the drive and attempting a repair other than manually removing a tape cartridge will void your warranty.

  • Page 82: Removing The Fibre Channel Tape Drive

    Removing the Fibre Channel Tape Drive To remove the Ultrium Internal Tape Drive Model T200F from an enclosure, perform the following steps: 1. Ensure that the tape drive does not contain a tape cartridge. 2. Deconfigure the drive from the server (for instructions, see your server’s documentation).

  • Page 83: Manually Removing A Tape Cartridge

    Manually Removing a Tape Cartridge If a tape cartridge fails to eject from the Ultrium Internal Tape Drive, you can manually remove the cartridge. The following tools are required for the procedure: v 2.5-mm allen wrench v #3 Phillips screwdriver v Small-blade screwdriver or potentiometer-setting tool v Flashlight (optional) Attention:...
  • Page 84 To manually remove a tape cartridge, perform the following steps: 1. Place the drive so that the front faces you, then tilt it on its left side (see Figure 23). 2. Locate the access hole at the bottom of the unit (see 1 in Figure 23). 3.
  • Page 85 6. Continue to rotate the allen wrench until you feel resistance. The tape has been rewound as far as it can go without unthreading. Note: The number of required rotations depends on where the beginning of the tape is on the cartridge’s takeup reel. You may have to rotate the allen wrench for a lengthy period.

  • Page 86: Fixing An Internal Jam

    Fixing an Internal Jam To fix a jammed loader mechanism and rewind the tape in a tape cartridge, perform the following procedure. Attention: If you use a power screwdriver to perform this procedure it could destroy the tape. 1. If the drive is mounted in an enclosure, perform the procedure to remove it (see “Removing the SCSI Tape Drive”...
  • Page 87 4. Place the tape drive so that the front faces you, then tilt it on its left side (see Figure 25). 5. At the bottom of the drive, locate the access hole ( 1 in Figure 25). Attention: In the next step, do not let the leader-pin block touch the head. Damage may result to the head.
  • Page 88 9. Manually rotate the loader motor gear (see 1 in Figure 26) in the unload direction (counterclockwise) until the leader-pin block 2 reaches the last roller 3 . Figure 26. Guiding the Leader Pin into the Tape Cartridge 10. To prevent the leader-pin block from jamming, press down on the linkage of the leader-pin block 4 to force the hinged section of the block upward.
  • Page 89 13. Remove the tape cartridge. If the leader pin is not seated correctly in the cartridge, see “Reattaching a Leader Pin” on page 44. 14. Copy the data on the stuck tape cartridge to another cartridge. If appropriate, return the stuck tape cartridge for analysis in its original packaging or in the packaging from its replacement.
  • Page 90 IBM Ultrium Internal Tape Drive...

  • Page 91: Appendix A. Tools And Supplies

    Appendix A. Tools and Supplies Table 13 lists the tools and supplies that you can use with the Ultrium Internal Tape Drive. To order tools and supplies, visit the web at http://www.ibm.com/storage/storagesmart/lto, or contact your preferred reseller or distributor. Note: The SCSI, Fibre Channel, and RS-422 wrap plugs are not provided with the tape drive.
  • Page 92 IBM Ultrium Internal Tape Drive...

  • Page 93: Appendix B. Tapealert Flags

    Appendix B. TapeAlert Flags TapeAlert is a patented technology and standard of the American National Standards Institute (ANSI) that defines conditions and problems that are experienced by tape drives. The technology enables a server to read TapeAlert flags from a tape drive through the SCSI, Fibre Channel, or RS-422 interface. The server reads the flags from Log Sense Page 0x2E.
  • Page 94 TapeAlert Flags Supported by the Ultrium Internal Tape Drive Flag Flag Description Action Required Number Cartridge memory chip Set when a cartridge memory (CM) Replace the cartridge. If this error failure failure is detected on the loaded tape occurs on multiple tapes, see error cartridge.
  • Page 95 TapeAlert Flags Supported by the Ultrium Internal Tape Drive Flag Flag Description Action Required Number Drive voltage Set when the drive detects that the See error code 2 in Table 12 on externally supplied voltages are page 53. either approaching the specified voltage limits or are outside the voltage limits (see Table 2 on page 7).
  • Page 96 IBM Ultrium Internal Tape Drive...

  • Page 97: Notices

    Notices Trademarks The following are trademarks of International Business Machines Corporation in the United States, or other countries, or both. | | | | iSeries AS/400 OS/400 StorageSmart | | | Eserver pSeries Ultrium | | | RS/6000 | | | The following are U.S.

  • Page 98: Electronic Emission Notices

    Electronic Emission Notices Special Considerations for Electromagnetic Compatibility Models T200 and T200F of the IBM Ultrium Internal Tape Drive have been found to satisfy electromagnetic compatibility (EMC) requirements when they are installed in a suitably designed enclosure. Due to the high-performance and high-frequency operation of these drives, your enclosure must have sufficient EMC shielding and filtering for the intended product class (A or B).

  • Page 99: Germany Electromagnetic Compatibility Directive

    European Union (EU) Electromagnetic Compatibility Directive This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.

  • Page 100: Getting Help

    Getting Help If you need assistance while installing or operating your Ultrium Internal Tape Drive, refer to Table 14 and contact your nearest Customer Assistance Center. (Table to be filled in by the OEM.) Table 14. Telephone Numbers and e-mail Addresses for Customer Assistance Centers World Wide Web Site: http://www.

  • Page 101: Related Publications

    Related Publications Refer to the following publications for additional information about the Ultrium Tape Drive. To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/storagesmart/lto. IBM Ultrium Publications v IBM Ultrium Internal Tape Drive Models T200 and T200F and IBM 3580 Ultrium Tape Drive SCSI Reference, WB1109, provides the supported SCSI commands and protocol that govern the behavior of the SCSI interface for the Ultrium Internal Tape Drive Models T200 and T200F, and for the 3580 Ultrium Tape...

  • Page 102: Web Sites

    Web Sites IBM Storage Media support: v http://www.storage.ibm.com/media/how_buy.html Provides access to current regional and country-specific IBM telephone numbers. IBM Storage Products: v http://www.storage.ibm.com/hardsoft/menu.htm Furnishes documentation for IBM hardware products in a PDF format for viewing and printing. Device Driver support: v ftp://ftp.software.ibm.com/storage/devdrvr/ Provides device driver software that you can download.

  • Page 103: Glossary

    Glossary This glossary defines the special terms, bar code. A code that represents characters by sets of parallel bars of varying thickness and separation. The abbreviations, and acronyms that are used in this bars are read optically by transverse scanning. publication.
  • Page 104 command time-out. Following the issuance of a diagnostic cartridge. A tape cartridge that enables command, a period of time during which it is determined the detection and isolation of errors in programs and that there is a bad connection between the server and faults in equipment.
  • Page 105 fiber optic cable. The medium by which light is Input/Output System (BIOS) in read-only memory transmitted through fibers or thin rods of glass or some (ROM) on a PC motherboard. other transparent material of high refractive index. FMR tape. See field microcode replacement tape. fiber optics.
  • Page 106 initiator. In SCSI terms, a SCSI device that requests leader pin. On the LTO Ultrium Tape Cartridge, a an I/O process to be performed by another SCSI device small metal column that is attached to the end of the (a target). In many cases, an initiator can also be a magnetic tape.
  • Page 107 loop initialization protocol (LIP). A method by which millimeter. One thousandth of a meter (.001 m). a device in a Fibre Channel Arbitrated Loop acquires its mm. See millimeter. AL_PA. Model T200. The version of the Ultrium Internal Tape loss. In fiber optics technology, the amount of a Drive that uses the SCSI interface.
  • Page 108 Open Systems. Computer systems whose standards are not proprietary. read. To acquire or interpret data from a storage operating environment. The temperature, relative device, from a data medium, or from another source. humidity rate, and wet bulb temperature of the room in which the Ultrium Tape Drive routinely conducts reboot.
  • Page 109 scratch cartridge. A data cartridge that contains no serial interface. An interface that sequentially or useful data, but can be written to with new data. consecutively executes two or more operations in a single device, such as an arithmetic and logic operation. SCSI.
  • Page 110 status light. Located at the front of the Ultrium Tape terminator. (1) A part that is used to end a SCSI bus. Drive, an LED that can be green or amber, and (when (2) A single-port, 75- device that is used to absorb lit) solid or flashing.
  • Page 111 through maintenance functions, exit maintenance mode, World Wide Name. A unique, 8-byte identifier that is force a drive dump, and reset the drive. assigned by IBM Manufacturing to each Ultrium Tape Drive and used to identify a drive. Ultrium Internal Tape Drive. A data-storage device that controls the movement of the magnetic tape in an World Wide Web.
  • Page 112 IBM Ultrium Internal Tape Drive...

  • Page 113: Index

    Index Numerics connections (continued) hot-pluggable 21 2103 Fibre Channel hub 3 power 21 2103 Fibre Channel switches 3 RS-422 interface 21 SCSI bus 22 connectors Fibre Channel 1, 4, 11 acclimating the drive 23, 48 SCSI 1, 2, 10 address converting an FMR tape to a scratch tape 34 for Fibre Channel drive 4, 15 cooling fan assembly, installing...
  • Page 114 erasing tape 48 error code log hard addressing 4 clearing 35 head, testing 36 displaying 34 height of tape drive 7 viewing 64 help, getting 90 errors host sense data 59 descriptions and corrective actions 53 hot-pluggable connection 21 Fibre Channel 67 media 69 supported by Fibre Channel drive 3 methods of receiving 53...
  • Page 115 loop identifier (LID) (continued) relative humidity specifications setting to get status of loop 15, 16 for media 49 LTO Data Compression (LTO-DC) algorithm 1 for tape drive 7 removing the tape drive from an enclosure Fibre Channel drive 5, 72 SCSI drive 3, 71 resetting the tape drive maintenance functions...
  • Page 116 specifications temperature specifications media 49 for circuit modules 11 power 7 for media 49 tape drive 7 for tape drive 7 stacking tape cartridges 48 terminating the SCSI bus 15 static electricity, precautions for avoiding 9 Test Cartridge & Media diagnostic 35, 69 statistical analysis and reporting system (SARS) 69 Test Head diagnostic 36 status light 23, 24...
  • Page 118 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. GA32-0435-02...

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