VTech CareLine SN6127 Abridged User Manual page 88

Appendix
Troubleshooting
• If other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).
• If you have changed your telephone service to digital
service from a cable company or a VoIP service
provider, the telephone line may need to be rewired
to allow all existing telephone jacks to work. Contact
your service provider for more information.
My cordless handset/pendant isn't performing
normally.
• Make sure you plug the power cord securely into
the telephone base. Plug the power adapter into a
different, working electrical outlet without a wall switch.
• Move the cordless handset or the pendant closer to
the telephone base. You may have moved out
of range.
• Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug the power cord back
in. Allow up to one minute for the cordless handset/
pendant and telephone base to reset.
• Other electronic products such as HAM radios and
other DECT phones can cause interference with your
cordless phone. Try installing your phone as far away
as possible from these types of electronic devices.
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