Starting Out With The Training Collar; Troubleshooting - Num'axes Canicom 5.201 Instruction Manual

Starting out with the training collar

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You can start using the collar with 6-month-old puppies that have already received some basic training:
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"stay", "sit" or at least "no".
Do not use the collar with dogs that are not in good physical shape (i.e. cardiac problems, epilepsy) or have
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behavioural problems.
Your dog will need to get used to the collar; for a few days let the dog wear the collar but do not use it.
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Positive and effective training takes time. Do not rush:
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 Choose a familiar area, a place your dog is used to.
 Define the level of stimulation from which your dog reacts by starting with the level of the
lowest intensity and increasing gradually.
 Choose the right moment to press the button: at the exact time your dog does something wrong.
 Give your dog plenty of encouragement: it will learn faster and its desire to respond will only increase.
Cautions for use
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This appliance is not intended for use by persons (including children) with reduced physical,
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sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure they do not play with the appliance.
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The CANICOM 5 receiver collar is totally waterproof. Your dog can swim in water.
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The remote control is shower proof only. It is only designed to remain a short time in the rain. Put it in a
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dry place as soon as possible. If the remote control falls into the water, it could be damaged in an
irreversible way.
Your dog should not wear a tag, metallic collar, or any other kind of collar together with the CANICOM 5
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training collar.
Avoid placing the remote control or the all-in-one accessory close to objects sensitive to magnetic fields
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which could be irreversibly damaged.
Do not place or keep the unit in places exposed to high temperatures.
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NUM'AXES advises to use the same type and same brand of batteries as those supplied in your
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new purchased product. Other brands of batteries may not operate or may not be completely
compatible with your product. You can purchase the suitable batteries from NUM'AXES or from
your distributor.
Remove the batteries from the remote control and receiver collar if you are not using the appliance for 3
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months or more.
It is necessary to replace the batteries every two years, even if the unit has not been used for long periods.
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Never leave discharged batteries in the unit (remote control and receiver collar): they could damage your
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product.
Maintenance
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Avoid cleaning the unit with volatile liquids such as solvents or cleaning fluids. Use a soft cloth and neutral
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detergent.
The strap can be hand-washed with soapy water.
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In order to maintain water tightness, we recommend the replacement of the seal located on the receiver
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collar battery cover every year.

Troubleshooting

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Should your product stop working or develop a fault, first read this guide over, and then check the batteries and
replace them if necessary. Also check that you are using the product correctly.
If you encounter any problems, re-code the receiver collar with the remote control (Ref. Coding procedure).
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27 or by Email export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for service and repair.
For all repairs, please supply the following:
the complete product
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the proof of purchase (invoice or sales receipt)
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If you omit one of these items, the After Sales Service will have to invoice you for any repair costs incurred.
CANICOM 5 range - user's guide– indice A 10/12