About Optical Discs; My Disc Drive Tray Does Not Open; I Cannot Play A Disc - Sony Vaio Troubleshooting Manual

4-675-412-11.book Page 14 Friday, April 11, 2003 3:01 PM

About optical discs

My disc drive tray does not open

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Make sure the computer is turned on and press the eject button on the disc drive.
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If the eject button does not work, try pressing <Fn>+<E>*.
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Click Start, and select My Computer. Right-click the optical disc drive and select Eject.
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If none of the above works, try the following*:
When the computer is OFF, open the tray by inserting a sharp, pointed object (for example a paperclip) into the
hole next to the eject button.
* This function does not apply to all computers.

I cannot play a disc

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After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.
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Make sure the label of the disc is facing outwards or upwards, depending on the drive.
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If the disc requires software, make sure the software is installed according to the instructions of the program.
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Check the volume of your speakers.
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Clean the disc with an appropriate cleaner.
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Notebooks: Make sure your computer is running on AC power supply only.
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Moisture condensation may have occurred. Do not use the computer for at least 1 hour before turning it on.
Notebooks: Remove the battery while you wait for the condensation to disappear.
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