About Peripherals; I Cannot Print - Sony Vaio Troubleshooting Manual

4-675-412-11.book Page 16 Friday, April 11, 2003 3:01 PM

About peripherals

I cannot print

❑
Check that all the cables of the printer are properly connected.
❑
Check the cable to see if the pins/connectors are not bent or missing completely.
❑
Check the manual supplied with your printer for troubleshooting solutions.
❑
Try a printer self test (if available) to see if the printer itself is still working properly. For more information, please
consult the manual supplied with your printer.
❑
Try reinstalling the printer. Some printers have a specific installation procedure. Please check the manual supplied
with your printer.
❑
Check that your printer is correctly configured and that you have up-to-date drivers. If necessary, contact your
dealer.
❑
The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the
printer port mode, as follows:
1 Restart your computer.
2 When you see the Sony logo, press <F2>.
The BIOS setup menu screen appears.
3 Use the keyboard's arrow keys to select the Advanced menu.
4 The documentation delivered with your printer should give you the relevant port option.
5 Notebooks: If the printer port mode is set to ECP, change it to Bidirectional (for HP printers).
If the printer port is set to Bidirectional, change it to ECP.
Desktops: Select I/O Device Configuration or On board device Configuration, then press the <Enter> key.
6 Select Parallel Port Mode, then press the <Enter> key.
7 Select a printer port option using the arrow keys, then press <Enter>.
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