Optical Disc Drive; About Discs And Floppy Disks - Sony VAIO PCG-FR Series User Manual

Getting help

About discs and floppy disks

My disc drive tray does not open
Make sure the computer is turned on and press the eject button on the drive.
If this does not work, click Start, and select My Computer. Right-click the optical disc drive and select
Eject.
Make sure the computer is not in Standby or Hibernate mode.
If none of the above works, try the following:
When the computer is OFF, open the tray by inserting a sharp, pointed object (for example a paperclip)
into the hole next to the eject button.
The disc tray ejects even when it has been locked into place
Ensure that the disc is placed with the label side facing up.
Clean the disc and the disc drive lens with an appropriate cleaner.
The disc may be scratched. Place another disc to see if that is the reason.
There may be condensation in the drive. Remove the disc and leave the drive open for approximately
one hour. Remove the battery while you wait for the condensation to disappear.
I cannot play a disc
After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.
Make sure the label of the disc is facing up.
If the disc requires software, make sure the software is installed according to the instructions of the
program.
Check the volume of your speakers.
Clean the disc with an appropriate cleaner.
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