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About TalkSwitch
TalkSwitch® is dedicated to providing small
and multi-location businesses with innovative
telecommunications solutions. Since 1990,
TalkSwitch has delivered rich features, high
functionality and unbeatable value. Ideal for
businesses with up to 32 telephone users per
office, TalkSwitch systems provide users with
options to connect to both the traditional
telephone network (PSTN) and Voice over IP
(VoIP) networks. TalkSwitch is headquartered
in Ottawa, Canada. For more information, visit
us at www.talkswitch.com, or call us toll free
in North America at 1.888.332.9322. In all
other markets call +1.613.725.2980.
© TalkSwitch 2006
W W W.T A L K S W I T C H . C O M
To load a pre-recorded Auto Attendant greeting
You can load a professionally pre-recorded
greeting to TalkSwitch by following these
steps:
1. Click on Load Auto Attendant.
2. An information box opens asking
whether or not to continue. Click Yes
and follow the instructions. The file must
be an 8khz, 8-bit, mono, µ-law .wav file.
A sample greeting (Auto Attendant
Sample.wav) is provided in your
TalkSwitch folder.
Record an Auto Attendant greeting
To record an Auto Attendant greeting for Auto Attendant 1:
1. Pick up any telephone connected to the TalkSwitch. You should hear a dial tone.
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4
2. Press
then
3. Follow the prompts to record your message. When your greeting is complete,
#
press
to end the recording.
Set up and record voicemail
To set a password, record a personal greeting, and record your name for the company
directory:
1. Pick up any telephone connected to TalkSwitch. You should hear a dial tone.
2. Dial
and your mailbox number. Your mailbox number is equivalent to your
*
*
extension number.
3. Follow the prompts to set a password, record a personal greeting, and record your
name for the company directory.
For complete details, refer to Quick Guide Configuring Auto Attendants, and/or
TalkSwitch User Guide.
!
NOTE:
Failure to Record an Auto Attendant will cause your office phone to answer with
no message. The caller will hear 'dead air' and will assume that they are not connected,
causing them the hang up the phone.
We trust that Quick Guide has been useful. If you have any further questions, please
contact your authorized TalkSwitch reseller. If you purchased directly from TalkSwitch,
visit www.talkswitch.com/support or call 1.866.393.9960 (North America).
We welcome your feedback, comments and suggestions. Please e-mail us at
info@talkswitch.com or write us at TalkSwitch, 1545 Carling Avenue, Suite 510,
Ottawa, ON Canada K1Z 8P9.
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