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T A L K S W I T C H Q U I C K G U I D E
CONFIGURING
FAX DETECTION
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W W W.T A L K S W I T C H . C O M
CONFIGURING FAX DETECTION
CHOOSE A METHOD TO HANDLE INCOMING FAXES
TalkSwitch provides you with several options to configure your office for fax calls. Each
option is described below. You choose the best option for your office.
OPTION 1: DEDICATED FAX LINE
You may already have an incoming dedicated fax line. Simply leave this line directly
connected to your fax machine. Connect the remaining incoming telephone lines to
your TalkSwitch. Incoming telephone lines will be handled by the TalkSwitch and your
fax will work the way it has always worked.
Before installing TalkSwitch, both phones and
faxes are on dedicated lines.
Advantages:
It's easy to set up, and you don't need to change the way your fax
handles calls.
Disadvantages:
The dedicated fax line can not be shared with the other phone devices,
i.e. you can not make an outbound voice call on your fax line.
The dedicated fax line costs money, and may not be used as often.
OPTION 2: DISTINCTIVE RING
Distinctive ring is a service provided by your phone company where a second phone
number is added to the same physical telephone line. A call to either telephone number
will ring the same line, each having a different ringing pattern on your phones. Here's
how the TalkSwitch can handle incoming calls:
A single telephone line with two assigned numbers, each
number has a different ring pattern. Based on the ring
pattern you pick up the phone, or let the fax answer the call.
Distinctive
Distinctive
Ring 1
Ring 2
Advantages:
Does not require a 2nd physical line for faxes.
More telephone lines can be added as you grow, and you can keep the same fax
arrangement.
Disadvantages:
You only have one line, and can therefore only handle one call at
a time.
The phone company may charge a fee for distinctive ring.
After installing TalkSwitch the fax machine remains on its own
dedicated line. All incoming telephone lines are shared by the
remaining office phones.
After installing TalkSwitch, the TalkSwitch automatically routes faxes
to the fax machine, and callers to the phones.
Distinctive
Distinctive
Ring 1
Ring 2
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