Troubleshooting - Kenmore Washer Owner's Manual And Installation Instructions

Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need
further assistance, see the back cover,
Problem Possible Cause Solution
Washer Leaks Household plumbing isIeaking. Repair pIumbing.
Inlet hoses not tight. Tighten hoses (see "lnstailation
Instructions").
Inlet hose washers not Reseat washers (see "Installation
properly seated, Instructions").
Drain hose not propedy Clamp drain hose (see "Installation
clamped or is off. Instructions").
Drain is cIogged. Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gal (64 L) of water per minute.
Tub moved forward during Ensure tub is centered before
unloading, causing water to starting washer.
deflect off tub dng.
Unit not level causing water Ensure front feet are installed and
to deflect off tub ring. nuts are tightened. Level washer.
Reset rear legs (see "Instaliation
Instructions").
Load is unbalanced. Spray Redistribute the load.
rinses are deflecting off load.
Washer is overloaded. Fills or Reduce Ioad size.
spray rinses are deflecting off
load.
Won't Drain/ Drain hose is kinked or Straighten or unplug hose (see
Won't Spin/ clogged. "Installation Instructions").
Wet Loads
Correct operation of After a wash or rinse, the washer will
neutral drain, drain without spinning. After draining,
the spinning begins.
Lid is open. Close the lid.
Drain hose is more than Lower drain hose (see "InstalIation
96 in (2.4 m) above floor. Requirements").
Too much detergent - Use less detergent.
excessive sudsing.
Wrong cycle for load Choose a cycle with a higher spin
being washed, speed (see "Operating Your
Washer"),
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