Confirming Via!Dj Network Connection - Elan ViA! dj Installation Manual

E L A N H O M E S Y S T E M S
INSTALLATION MANUAL
NOTE: Depending on the customers ISP, there may only be one DNS Server number
available. This is normal and should not cause any problems.
18. Repeat steps 15, 16 and 17 for IP DNS 2 if available.

CONFIRMING VIA!dj NETWORK CONNECTION

If you are experiencing problems with the network connection to the VIA!dj, there is a useful
command that can be entered from a PC to confirm whether or not the unit is communicating on
the network.
That command is called PING, and it can be typed in a DOS shell or a command prompt. Once
you know the IP address of the VIA!dj (this can be determined from the Ethernet Settings menu),
just type the following command at a DOS prompt:
PING X.X.X.X where X.X.X.X is the IP Address of the VIA!dj you are troubleshooting.
Below is an example of a successful PING response from a properly connected VIA!dj:
Successful PING to IP Address 192.168.1.105
Note that there were 4 attempts to contact the VIA!dj at IP Address 192.168.1.105 and at each
attempt the VIA!dj sent back a "Reply". The statistics at the bottom of the screen indicate that
there were 4 "packets" sent, that all 4 were received, and none were lost.
The following is an example of a PING command issued to a VIA!dj that the network could not
detect:
Unsuccessful PING to IP Address 192.168.1.103
Note that there were 4 attempts to contact the VIA!dj at IP Address 192.168.1.103, but 0 packets
were received and 4 packets were lost. Instead of a "reply" you get a "Request timed out": This is
an indication that the either VIA!dj is not wired correctly to the network, or that the VIA!dj's
Ethernet Settings have not been properly configured.
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