Linear PERS-4200 Series Installation & Operation Instructions

Linear PERS-4200 Series Installation & Operation Instructions

Personal emergency reporting system
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PERS-4200
P
ERSONAL
E
MERGENCY
R
EPORTING
S
YSTEM
I
NSTALLATION &
I
NSTRUCTIONS
O
PERATION
USA & Canada (800) 421-1587 & (800) 392-0123
(760) 438-7000 - Toll Free FAX (800) 468-1340
www.linearcorp.com
Series
BY
BY

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Summary of Contents for Linear PERS-4200 Series

  • Page 1 PERS-4200 Series ERSONAL MERGENCY EPORTING YSTEM NSTALLATION & PERATION NSTRUCTIONS USA & Canada (800) 421-1587 & (800) 392-0123 (760) 438-7000 - Toll Free FAX (800) 468-1340 www.linearcorp.com...
  • Page 2 Important PERS Installation Warnings ✔ Be sure and test the system weekly. ✔ This electronic product Instruct end-user regarding backup battery are not to be thrown importance of periodically testing the away with everyday waste. It is your system. responsibility to dispose of electrical and electronics equipment by handing it over ✔...
  • Page 3: Table Of Contents

    3.2 Option Module Installation ......5 22. Linear Limited Warranty ....... 39 3.3 Power Supply Installation .
  • Page 4: Product Description

    The table-top Console provides “pushbutton” emergency ✓ NOTE: Check the Linear Web site for Console fi rmware upgrades that assistance to anyone who desires additional security and peace of mind. may support additional languages.
  • Page 5: Operation Summary

    2. Operation Summary Activity Switch or motion triggered transmitters (Models DXS-31/DXS-32 and A variety of Linear’s DXS Format and DXT Format transmitters can be DXS-54) can be used for ensuring human activity. The DXS-54 motion used with the Console. detector will monitor room activity. The DXS-31 and DXS-32 transmitters ✓...
  • Page 6: Console Options

    2.2 Console Options OPTION MODULES PLUG INTO CONSOLE Cellular Interface Module The Model UMTS-3G Cellular Interface Module provides 2-way over-the-air digital communications between the Console and the monitoring service. The cellular module can be used to replace the traditional land-line telephone connection for emergency reporting. Remote Speaker/Microphone Module The Model RSM-MODULE Remote Speaker/Microphone Module extends the usable range for 2-way audio communications with the monitoring...
  • Page 7: Console Connections

    3. Console Connections 3.1 Telephone Connections 3.2 Option Module Installation OPTION MODULES PLUG INTO CONSOLE NOTE: THIS CONNECTION IS OPTIONAL AND NOT REQUIRED CELLULAR TELEPHONE REMOTE MODULE CONNECT THE HOUSE SPEAKER/MICROPHONE TELEPHONE TO THE MODULE PHONE OUT JACK CAUTION! BE SURE CONSOLE POWER CONNECT THE LINE IN JACK IS OFF BEFORE CONNECTING TO THE TELEPHONE LINE...
  • Page 8: Console Modes & Features

    4. Console Modes & Features 4.2 Provider Features Several features of the Console are designed to aid and support the The Console operates in several modes and has features that support system provider. both the provider and the subscriber. Event Log 4.1 Provider Modes The Console maintains a log of the 100 most recent system events.
  • Page 9: User Features

    User Modes 4.4 User Features Several features of the Console are designed to aid the system user. The Console features three modes of operation for the user. Each mode changes the way the Console reacts or annunciates, depending on Activity Timer where the user is, or what time it is.
  • Page 10: Using The Provider Modes

    5. Using the Provider Modes The Console features special modes of operation to aid the installer during setup and confi guration. 5.1 Power Off Mode UNPLUG THE POWER SUPPLY Power Off Mode allows for out-of-service storage of the Console without PRESS THE POWER OFF BUTTON ON THE CONSOLE BOTTOM FOR 3 SECONDS discharging the backup battery.
  • Page 11: Programming With Ra4200

    The RA4200 Remote Access software is communications software that you can modify an account template without being connected to a programs all features of Linear PERS-4200 Consoles. It sets the options Console. This means you can set all of the values for a specifi c Console for: Console alarm, audio, and sensors;...
  • Page 12: Programming Outline

    8. RA4200 Software Installation Use the following programming outline to guide you through the steps The RA4200 remote access software is available on Linear’s web site at required to set up the RA4200 software and program a PERS-4200 this link: Console.
  • Page 13: Testing The Modem

    9. Testing the Modem A modem is used when connecting to a Console remotely, over the telephone line. A modem is not required for local programming with a USB cable. When using a modem, be sure that the computer is running correctly and that the modem is installed and working properly before you run the RA4200 Remote Access Program.
  • Page 14: Ra4200 Software Overview

    Double-click on the RA4200 desktop icon or press START, point to ALL network (PSTN) and internet protocol (IP) reporting. Typical PSTN PROGRAMS, Linear, RA4200 and click on RA4200. settings are for the communicator’s Central Station telephone The RA4200 program will launch, displaying the menu bar and icons, the...
  • Page 15: The Menu Bar

    File Creates an *.ra3 export fi le from the template that is currently open in the RA4200 and send it to the Linear Voice Gateway (LVG) server. This feature Opens a blank Account Template. The common Console default values are requires an internet connection.
  • Page 16: Creating A Custom Account Template

    11. Creating a Custom Account Template 11.1 Customer Tab The customer tab displays fi ll-in fi elds for details of the subscriber’s Each PERS-4200 Console installation requires an Account Template. information for the specifi c PERS-4200 installation. While many items are the same in different Consoles reporting to ✓...
  • Page 17: Console Tab

    Transmission Supervision Interval 11.2 Console Tab Supervised transmitters can send recurring status signals to the Console. The Console tab displays fi ll-in fi elds for setting information and options This option sets the length of time required before the Console will for the specifi...
  • Page 18: Annunciate Trouble Indication

    Annunciate Trouble Indication Language Selection With this option box checked, the Console will announce three system The Console can annunciate voice prompts in English or Spanish to guide trouble conditions if they occur: Console low battery, sensor low battery, the user during operation, and guide the installer during programming. and no sensor status.
  • Page 19: Sensors Tab

    Low Battery Report Options 11.3 Sensors Tab Supervised wireless sensors send low battery signals when they detect The Sensors tab displays fi ll-in fi elds for setting information regarding the that their battery is low. When a low battery signal is received from a wireless sensors programmed into the Console.
  • Page 20 Sensor Zones Sensor Status Indicators Each of the Console’s 16 wireless sensor zones has individual setup On the Sensors tab, each of the Console’s 16 wireless sensors display options. All the options are set on the Sensors tab. the sensor’s operational status and if two-way audio is enabled for the sensor’s zone.
  • Page 21: Communicator Tab

    PSTN Dialing Sequence 11.4 Communicator Tab The Console will make multiple attempts to make a connection with the The Communicator tab displays fi ll-in fi elds for setting information Central Station. Each telephone number can be called up to 25 times. regarding the Console’s communication method and options for PSTN The communicator performs this dialing sequence to make a connection: and IP reporting.
  • Page 22: Public Switched Telephone Network (Pstn) Reporting

    The number can be up to 20 digits including commas that each add a The area is for entering the Central Station’s voice gateway IP address one second pause. for the Linear Voice Gateway that will be handling voice-over-IP (VOIP) Split Reporting communications from the Console during 2-way audio mode. Refer to the The Console can report supervisory events to a supervisory telephone Linear Voice Gateway instructions and settings for details.
  • Page 23: Reporting Options Tab

    Report Supervisory Events 11.5 Reporting Options Tab The default is to report supervisory events to the Central Station. The The Reporting Options tab displays fi ll-in fi elds for setting information events will be reported to the primary/secondary telephone number regarding the Consoles’...
  • Page 24: Automatic Status Reports

    Automatic Status Reports Two-way Audio Mode Automatic status reports of all pending supervisory conditions can be The Console supports 2-way audio communications with the subscriber sent to the Central Station at a daily, weekly or monthly schedule until the through the Console’s speaker and microphone. supervisory condition is cleared or corrected.
  • Page 25: Reminder Messages Tab

    Reminder Settings 11.6 Reminder Messages Tab The reminder settings globally affect all nine programmable reminder The PERS-4200 Console has a real-time clock calendar (RTCC) message time slots. function that can be set to the correct time and date, and then accessed to schedule events and actions by the Console, including a scheduled Report Missed Reminder The Console will provide voice prompts during the 15 or 30 minutes prior...
  • Page 26: Reminder Time Slot Settings

    Timeout Interval Reminder Type A 15 or 30-minute timeout interval can be programmed as a setting for all Four types of reminder messages are available: reminder messages. If the reminder message is not acknowledged prior • Medication reminder to expiration of the timeout interval, a missed reminder event report can •...
  • Page 27: Test Reminder

    Test Reminder Creating or Editing Reminder Messages A test reminder message is provided for prompting the subscriber to Use the following steps to setup a reminder message. Different options perform a system test. They will be prompted to activate their emergency will be displayed depending on the type of message.
  • Page 28: Console Communication

    12. Console Communication 12.2 Connecting to a Console Telephone Modem Remote Connection The RA4200 software connects to the PERS-4200 Console using the Use the following steps to remotely connect to a powered Console using Send/Receive window. A Console must be connected to the RA4200 a telephone modem: before any data can be sent to, or received from it.
  • Page 29: Sending And Receiving Console Data

    Existing Console Programming 12.3 Sending and Receiving Console Data Connecting to a Console with existing programming can be managed Once the Console is connected to the RA4200 software, data can be two ways: exchanged in either direction. • Method 1: Make the changes to an Account Template off-line fi rst, before Console Time and Date connecting to the Console, then connect to the Console and send it the The Console’s clock and calendar will maintain the current time &...
  • Page 30: Limited Remote Telephone Programming

    Option 2 - Primary Telephone Number 12.4 Limited Remote Telephone Programming When is pressed, the Console will announce over the telephone: Some basic confi guration areas of the PERS-4200 Console can be 0 “Primary phone number is <primary phone number>... programmed by a remote telephone phone call.
  • Page 31: Sensor Learn / Test Mode

    13. Sensor Learn / Test Mode 13.1 Learning Sensors The Console can “learn” up to 16 sensors. Use the following steps to Wireless transmitters are called “sensors” in the PERS vocabulary. In locally learn sensors into the Console: Learn / Test Mode the Console can learn new sensors, test sensors, and 1.
  • Page 32: Learning A Single Sensor

    13.2 Learning a Single Sensor 13.4 Testing Sensors Learn Sensor Mode may also be entered by pressing and holding the Each sensor learned into the Console should be tested. When a sensor CANCEL button for fi ve seconds. The Console will announce: is tested, the Console will announce the type of sensor, the zone number, 0 “Ready to learn sensor...
  • Page 33: Event Log

    14. Event Log 14.1 Retrieving the Event Log Use the following steps to retrieve a Console’s event log: The Console will log system events in its memory they occur. The log can be retrieved by the RA4200 software. Each event is tagged with the date 1.
  • Page 34: Printing Or Exporting A Template

    15. Printing or Exporting a Template For hardcopy records, an account template can be sent to a local printer connected to the PC running the RA4200 Remote Access software. The PRINT / PREVIEW tool also allows exporting an account template to an Excel .XLS fi...
  • Page 35: Updating Console Firmware

    UMTS-3G cellular module’s fi rmware: “fi rmware”. Firmware code stays stored in the Console’s memory and 1. Download the fi rmware from Linear’s Web site and store the fi le(s) in can be upgraded using the RA4200 application when fi rmware updates become available.
  • Page 36 DfuSe Device Warning DfuSe Utility Connected to Console Firmware File Selection Upgrading in Process Verify and Target ID Selection Upgrade Complete...
  • Page 37: Appendix A - Reporting Codes

    17. Appendix A - Reporting Codes REPORTING CODE EVENT DESCRIPTION 4 X 2 Group Partition (Ext) CONSOLE EMERGENCY ALARM 1100 ALARM CANCEL (ABORT) 1406 CONSOLE LOW BATTERY 1302 CONSOLE BATTERY RESTORE 3302 CONSOLE SUPERVISORY (RECEIVER BOARD TROUBLE) 1381 CONSOLE SUPERVISORY RESTORE 3381 LOSS OF AC POWER 1301...
  • Page 38: Appendix B - Mode Table

    18. Appendix B - Mode Table CONSOLE OPERATING MODE AWAY MODE HOME MODE NIGHT MODE (Overrides Night Mode) SYSTEM EVENT ✓ Yes ✓ Yes ✓ Yes ✓ Yes ✓ Yes ✓ Yes Fire & CO Alarms ~ If Enabled ~ If Enabled ~ If Enabled Fire &...
  • Page 39: Appendix C - Communications Status Window Table

    Cellular Status: ‘GET LOG’: Cellular Network: Get log data Cellular Roaming: Get status data ‘SAVE’: Console Type: Standard Console Saving C:\Linear\RA4200\Accounts\Account1.ra1 Protocol Ver: 5 Hardware Ver: 0 ‘DISCONNECT’: Firmware Ver: 2.4.0 Terminate call Data Version (zone-panel-reminder-log-time-IP- MiscConfi g1): -1-3-1-3-1-2-2 Hanging up / Closing session Console (PSTN) Account Number: 007152 Terminating...
  • Page 40: Specifi Cations

    20. Specifi cations CODING FORMATS DX CODE 24-BIT A1D PPM 1,048,567 Codes DXS CODE 24-BIT A1D PPM 1,048,567 Codes POWER REQUIREMENTS PRIMARY SUPPLY Plug-in Switching Power Supply Input: 120 VAC 60 Hz Output: 14 VDC 1.7 Amps Maximum BACKUP SUPPLY 7.2 Volt 2 Amp/Hour Ni-Mh Battery BACKUP OPERATION DURATION 24 Hours Minimum...
  • Page 41: Regulatory Information

    fi tness, are valid only until the warranty expires. communications. However, there is no guarantee that interference will not This Linear LLC Warranty is in lieu of all other warranties express occur in a particular installation. If this equipment does cause harmful or implied.
  • Page 42: Index

    Data version 16 LEMI Ports 20 Dialing delay 22 Limited remote telephone programming 28 Dialing sequence 19 Linear voice gateway management timer 20 Dialing tones audible 20 Listen only setting 22 DISABLE supervision setting 18 Local programming connection 5 DISCONNECT button 26...
  • Page 43 23. Index Night mode 7 SAVE button 27 Updating Console fi rmware 33 NOT CONNECTED indicator 26 Schedule type 24 Upgradable fi rmware 6 Notes 14 Secondary telephone number 20 USB programming 26 Not ready mode 6 Selectable AC power & phone line fail annunciation 6 User features 7 Not-ready mode 8 Selectable emergency siren 6...
  • Page 44 Copyright © 2014 Linear LLC 237016 A...

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