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Frequently asked questions
Fault
"Too much ground
coffee"
"Push the water
container in until it
engages"
62
Possible cause and solution
There is too much ground coffee in the ground coffee
chute.
If more than one level scoop is put into the ground coffee
chute the brew unit cannot process it. The ground coffee
will be directed into the waste container, and a fault will
appear in the display.
^ Turn off the coffee machine using the On/Off button K.
^ Remove the brew unit and clean it (see "Cleaning and
care – Brew unit").
^ Remove the ground coffee from inside the coffee
machine, for example by using a vacuum cleaner.
^ Use the coffee scoop supplied to measure out the
ground coffee. Please scoop only one serving of
ground coffee into the ground coffee chute.
The water tank is not sitting properly in the unit.
^ Take the water tank out, then place it back in the unit.
If the water tank was not correctly filled and inserted
during descaling, this fault message will appear.
^ Fill it to the descaling mark F and restart the descaling
process.
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