Troubleshooting Guide - Kenmore 41002 Use & Care Manual

REFRIGERATOR DOES NOT OPERATE
Check if...
The power supply cord is unplugged.
A household fuse has blown or circuit
breaker tripped.
Refrigerator is in defrost cycle.
Then...
Firmly plug the cord into a live outlet with proper voltage.
Replace the fuse or reset the circuit breaker.
Wait about 30 minutes for defrost cycle to end.
REFRIGERATOR DOES NOT CHILL SUFFICIENTLY
Check if... Then...
The power supply cord is unplugged. Firmly plug the cord into a live outlet with proper voltage.
The temperature control on the display panel Reset the temperature control to a lower temperature.
is not set to the correct temperature.
Refrigerator is located in direct sunlight or Relocate away from heat source.
near a heat source.
The back of the refrigerator is located too close Make sure there is at least 3/8" of clearance between the
to the rear wall. back of refrigerator and rear wall.
FROZEN FOOD IN THE REFRIGERATOR
Check if... Then...
The temperature control on the display panel Reset the temperature control to a warmer temperature.
is not set to the correct temperature.
Room temperature is too low. Make sure refrigerator is installed in a temperature control
room.
Food is NOT stored properly in the refrigerator. Relocate food to warmer section in the refrigerator. Example:
Foods with high water content should not be stored in a Deli
Drawer or a Fruit and Vegetable Crisper.
UNUSUAL NOISE OR SOUNDS
Check if... Then...
The refrigerator is level and stable. Level and secure the refrigerator.
The back of the refrigerator is located too close Make sure there is at least 3/8" of clearance between the
to the rear wall. back of the refrigerator and the rear wall.
Anything was dropped behind or under the Remove the dropped object.
refrigerator.
A "ticking" sound is heard from inside the refrigerator. It is normal and occurs when various accessories contact
or expand due to temperature changes inside the
refrigerator.
"Clunking" and "hissing" sounds are heard from inside They are normal and occur when ice drops into the ice
the freezer, bucket and water refills the icemaker.
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