Power Light Red Or Not Lit; Ethernet Light Is Blinking; Gps Light Blinking - AT&T MicroCell Operating And Troubleshooting

MicroCell Informational Document for
™
Technical, Operational, and Troubleshooting Issues v1.7
by Otto Pylot
Power Light is Red or Not Lit:
Obviously a power problem, especially if none of the lights are on. Check the power
cable to make sure it is firmly in place and the same at the outlet. Check the outlet
with a circuit tester or a lamp to make sure it is ok. If the a/c adapter feels warmer
than it should (subjective I know but if it's too hot to touch....) you may want to
replace it with an ac adapter that has minimally the same specs as listed above.
Check the outlet itself or try another outlet to see if that works.
If the Power Light is red, that could mean that the MicroCell's power supply has
failed and the unit will probably have to be replaced.

Ethernet Light is Blinking:

No ethernet connection or connection is bad. Check the ethernet cable to make sure
it is firmly in place at both ends, is not severely bent, or frayed anywhere (the cat
chewed on it). Check your cable or DSL line connection. If all of your other devices
can connect with no issues to the internet, then it is something specific to the
MicroCell.
Power cycle the MicroCell and/or the router to see if connectivity re-establishes.
Perform a hard reset on the MicroCell by disconnecting the power to the MicroCell
and then holding in the reset button on the back for about 30 seconds while
restoring power.
If you have a separate router, do a priority connection (as discussed previously) to
the gateway and see if that works. If it does, then it may be an issue with one of the
router ethernet ports. Try a different port.
Check with your ISP and make sure that they aren't blocking any of the ports listed
above. I have seen cases where an upstream switch was faulty, even though the
connection to the ISP was fine, and only after diligent digging around by the ISP was
the switch corrected. AT&T has very little control at times on connection to their
network so that's why they list which ports need to be open all the way to their
servers.

GPS Light Blinking:

Make sure that the Power and Internet lights are solid green. Otherwise, try to
resolve those issues first.
Orient the MicroCell as suggested under Nominal Setup. I have mine placed on a
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