AT&T A50 User Manual
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AT&T A50 User Manual

5g mobile hotspot
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A50
5G Mobile Hotspot
User Manual
Model Number: RG2102
N O T E : A l l p i c t u r e s a n d d r a w i n g s s h o w n i n t h i s d o c u m e n t a r e f o r
i l l u s t r a t i o n p u r p o s e o n l y . A c t u a l p r o d u c t m a y v a r y d u e t o p r o d u c t
v a r i a n t a n d e n h a n c e m e n t .

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  • Page 1 5G Mobile Hotspot User Manual Model Number: RG2102 N O T E : A l l p i c t u r e s a n d d r a w i n g s s h o w n i n t h i s d o c u m e n t a r e f o r i l l u s t r a t i o n p u r p o s e o n l y .

  • Page 2: Table Of Contents

    Wi-Fi and Web Admin Page Security ..........................9 Updating Your A50 software ................................9 A50 Settings .................................. 10 Managing Your Mobile Hotspot .............................. 1 1 Access the A50 Mobile Hotspot Web Admin home page ..................11 Web Admin Home .................................... 1 2 Home ........................................... 1 2 Messages ........................................ 1 3 Settings .
  • Page 3 Regulatory Statements .................................. 3 3 FCC Equipment Authorization ID: XHG-RG2102 ......................33 Body-Worn Operation ................................33 Safety Hazards ...................................... 3 4 Glossary ..................................36 Glossary ........................................ 3 7...

  • Page 4: Getting Started

    Getting Started  Overview Components Device Display Battery Management...

  • Page 5: Overview

    Thank you for choosing A50 (model number: RG2102), 5G Mobile Hotspot! Having A50 at your fingertips will allow you to access the latest 5G and LTE networks for faster uploads and downloads. You can also connect up to 20 Wi-Fi capable devices to the Internet at once - laptops, tablets, eReaders, Smartphones and more.

  • Page 6: Components

    Components  1. Power Button – Turn on/off the device. Button Operation Operations Actions Turn On Press and hold the button until the display turns on. Turn Off Press and hold the button until Power-Off animation appears. Display When the display is off, the first quick press of the button wakes Wake-Up up the display.

  • Page 7: Device Display

    Device Display  Status Icon Bar Icons Status Shows network signal strength.   Shows network type the device is connected to.   Appears when the device is roaming on another network.    R  Shows the number of connected devices on the Wi-Fi network. (1~20)  ...

  • Page 8: Battery Management

    Change device settings. Displays device information. Battery Management  Your A50 is equipped with a replaceable and rechargeable battery. It works from its charged battery alone or plugged into a power source. Note: Please do not attempt to open or disassemble your mobile hotspot and the battery pack.

  • Page 9: Using Your A50 Mobile Hotspot

      Using Your A50 Mobile Hotspot  Accessing the Network Using Your A50 for the First Time Connecting to Your A50 Using Your A50 After Setup is Complete  ...

  • Page 10: Accessing The Network

    Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your A50 is powered off and is not connected to any power source. Never use tools, knives, keys, or any type...

  • Page 11: Charging The Battery

     When charging, keep your device near room temperature.  Never leave the A50 in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device.  It is normal for batteries to gradually wear down and require longer charging time.

  • Page 12: Using Your A50 After Setup Is Complete

    Using Your A50 after Setup is Complete  Mobile Hotspot to share connections  Your A50 is a wireless mobile hotspot creating Wi-Fi local networks that allow up to 20 Wi-Fi connections to the Wi-Fi capable devices around it. Wi‐Fi and Web Admin Page Security  Your A50 comes from the factory with security turned on. The default Web Admin home page password is ‘admin’.

  • Page 13: A50 Settings

    A50 Settings  Managing Your Mobile Hotspot Web Admin Home Messages Settings About Support...

  • Page 14: Managing Your Mobile Hotspot

    You can access your Mobile Hotspot device information and setting pages from your internet browser. Access A50 Mobile Hotspot Web Admin home page. Connect your Wi-Fi capable device to your A50. Open a web browser on your connected device and open the Web Admin home page, http://mobile.hotspot...

  • Page 15: Web Admin Home

    Web Admin Home  The Web Admin home page allows you to quickly access all menu options for your A50.  Home  Messages  Settings  About  Support Home  Home menu shows network connection status and data usage information.  Disconnect: Click Disconnect to disconnect the Internet. If Auto Connection is set ON, this button is inactive.

  • Page 16: Messages

    Messages  Messages page displays SMS messages sent to your device by your service provider. Click on the message to see the full message content. The green dots on the trash bin icon tell you the message is new and not been read. To delete a selected message, click the trash bin icon.
  • Page 17 Multi SSID: Select ON if you like to set up a separate guest Wi-Fi network. Guest Wi-Fi: If Multi SSID is ON, Guest Wi-Fi menu appears. You can change Guest Wi-Fi settings. Multi SSID Isolation: If ON is selected, it prevents your devices from communicating across the Main and Guest Wi-Fi networks.
  • Page 18 Local Area Network communication. NOTE: if you connect WLAN printer to your A50, Privacy Separator should be OFF for your connected devices to send files to the printer. SSID Stealth: If ON is selected, the Wi-Fi name will not be broadcasted. You need to manually enter the Wi-Fi name to connect.
  • Page 19 NOTE: Default Inactive Time is 10 minutes. If there is no Wi-Fi connection to your A50 for more than 10 minutes, it goes to sleep mode. It is required to press the power button or enter button gently once to wake up your A50 to resume.

  • Page 20: Mobile Network

    ‐ Connection Mode: Shows network type your mobile hotspot is configured to connect to. ‐ Connection Type: Select connection type between your host devices and A50. ‐ Time of Day Access: You can set the time windows per day allowing data connection.
  • Page 21 ‐ International Roaming: Turn Internatioinal Roaming ON or OFF. CAUTION! Allowing international roaming could result in additional service charges. Please contact your service provider for more details. ‐ APN menu displays current APN settings. You can add new APNs. To add a new APN, 1.
  • Page 22 Enter the SIM PIN and press Save Changes to save your settings. The SIM Status will be changed to Enabled. Once the SIM PIN Lock is enabled, you need to enter SIM PIN to connect to the mobile broadband network each time you power on your A50 by logging in the Web Admin page.

  • Page 23: Device

    ‐ Device Display Timeout: Select a timeout time from the drop-down list. Your A50 display turns off after this timeout period if there’s no button press. ‐ Web Admin page information on the device display: If OFF is selected, your A50 will not display Web Admin home page URL information on the device display.
  • Page 24 ‐ Power Bank: If ON is selected, your mobile hotspot can charge your cellphone or other similar device. Connect your device to charge and select Connected device when prompted on the device display. ‐ Stop Charging Battery Level: Select the battery level of your A50 when to stop charging the connected device. Data Usage ‐...
  • Page 25 To change the password: - Current Password: Enter the current password. - New Password: Enter the new password. - Confirm New Password: Enter the new password again. - Click Save Changes to save your settings. Software Update ‐ You can find the current software version and check for a new update available. Manual Update: In case you have a new software file provided by your operator, select the file by pressing Choose File, then press Upload Software to update your device software.

  • Page 26: Advanced Router

    To back up your device settings into a file to your computer, click Back Up Now button. The backup setting file (hotspot_cfg.bin) will be created on the downloads folder of your device. To restore the device setting from the backup file you made, follow the steps below: a.
  • Page 27  DHCP IP Range – Defines the local IP range that DHCP server assigns to connected devices.  DHCP Lease Time - The period between when your connected device obtained its IP address from your mobile hotspot and the time when it expires. When the DHCP lease time expires, your connected device automatically releases IP address and asks your mobile hotspot to assign a new one.
  • Page 28 3. When completed adding devices, press Save Changes. NOTE: If MAC filtering is on and at least one device is listed, only the listed devices can access your A50 Wi-Fi network. The MAC filtering has no effect on devices connected via USB connection. Firewall IPv4 ‐...
  • Page 29  Port Blacklist – You can block outbound forward packet by setting up a rule in the blacklist. To set up the rule, 1. Turn ON Port Blacklist. 2. Press Add to create a line to setup a rule. 3. Enter the name of the rule you want to set up. 4.

  • Page 30: About

     Firewall Switch – To set up Port Whitelist, turn Firewall Switch ON. If Firewall Switch is OFF, Port Whitelist settings is not active.  Port Whitelist – You can allow inbound forward packet of specific port number by setting up Port Whitelist. To set up Port Whitelist, 1.

  • Page 31: Support

    Support  Obtain support information from the Web Admin page Support Tab.  ...

  • Page 32: Troubleshooting

    Troubleshooting  Overview First Steps Common Problems and Solutions...

  • Page 33: Common Problems And Solutions

    This may occur under battery depletion or overheating from excessive usage for a long time. To restore power, manually press and hold the power button to turn on your A50. If the battery is depleted, charge the battery with the AC charger provided.
  • Page 34 Your Wi-Fi devices save the previously used Wi-Fi names associated with the passwords used to access the Wi-Fi name. When you change the Wi-Fi password only for your A50 and keep the same Wi-Fi Name, the devices try to connect to your A50 using the Wi-Fi name and previous Wi-Fi password saved, causing Wi-Fi authentication error.

  • Page 35: Regulatory Information

    Regulatory Information  Regulatory Statements Safety Hazards...

  • Page 36: Regulatory Statements

    Regulatory Statements  FCC Equipment Authorization ID: XHG‐RG2102  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. SAR Information The exposure standard for your device uses a unit of measurement called the Specific Absorption Rate (“SAR”).

  • Page 37: Safety Hazards

    - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION: Any changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
  • Page 38 Use of Your Device while Operating a Vehicle Please consult the manufacturer of any electronic equipment that has been installed in your vehicle as RF signals may affect electronic systems in motor vehicles. Please do not operate your device while driving a vehicle. This may cause a severe distraction, and, in some areas, it is against the law.

  • Page 39: Glossary

      Glossary ...
  • Page 40 Glossary  Term Definition 5G NR Generation New Radio Long-Term Evolution 802.11(b/g/n/ac/ax) A set of WLAN communication standards in the 2.4GHz frequency band and 5GHz frequency band. Bits per second Broadband High capacity, high-speed transmission channel with a wider bandwidth than conventional modem lines. DHCP Dynamic Host Configuration Protocol DHCP Server...

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