AT&T MicroCell User Manual

AT&T MicroCell User Manual

Wireless network extender
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AT&T MicroCell

User Guide

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Summary of Contents for AT&T MicroCell

  • Page 1: User Guide

    AT&T MicroCell ™ User Guide...
  • Page 2: Table Of Contents

    Step 4: Wait while your device connects Step 5: Confirm your success Things to Know Troubleshooting Help with Activating your MicroCell Help after Activating your MicroCell Additional Information Understanding the Lights on your MicroCell Important Safety Instructions Firewall Settings Specifications RF Exposure FCC Compliance Index...
  • Page 3: Requirements

    AT&T MicroCell User Guide | Getting Started Requirements Frequently Asked Questions To use the AT&T MicroCell™, you will need: Package Contents I completed my MicroCell online What is an approved user list? • Fixed broadband Internet service such as DSL, fi ber, or cable.
  • Page 4: Overview

    Getting Started Frequently Asked Questions Overview (continued) Why did my MicroCell lights go How do I move my MicroCell to a new This guide will take you step-by-step through configuration, off during activation? location? activation, and confirmation. Your MicroCell automatically checks...
  • Page 5: Step 1: Connect Your Device To The Internet

    Activate your device online You will improve the chances of receiving a GPS signal when you install your MicroCell: • On fi rst fl oor or above basement level. If you completed online activation at the AT&T store, proceed to Step 4.
  • Page 6: Step 4: Wait While Your Device Connects

    • You receive a text message and an email confirmation. restart your cell existing wireless plan minutes unless they other. • The Network light on your MicroCell is solid and green. phone for “AT&T purchase the Unlimited MicroCell • Your cell phone shows “AT&T...
  • Page 7: Troubleshooting

    YES: Go to STEP #6. STEP 2 : Is your power light flashing red? STEP 6 : Does your 3G, 4G or 4G LTE cell phone display “AT&T MicroCell” NO: Go to STEP #3. or “AT&T M-Cell” on the idle screen (as shown below)? YES: Return your MicroCell to the place of purchase for NO: Follow the steps below in order, until “AT&T MicroCell”...
  • Page 8: Help After Activating Your Microcell

    (continued) I can’t get my MicroCell to activate in my basement • Move your MicroCell to within 3 feet of a window with a clear, unobstructed view of the sky. My Internet equipment isn’t near a window and I am unable to get a GPS lock •...
  • Page 9 • It is possible as you move around your home that your MicroCell is handing over your call to an AT&T cell tower, • If your GPS light is also fl ashing and you’ve moved your MicroCell from its original especially as you move further from the MicroCell. To...
  • Page 10: Understanding The Lights On Your Microcell

    This is normal when connecting your MicroCell for the first time. If the light is off after a successful activation, restart the MicroCell and wait until it acquires a new GPS signal. You may need to wait up to 60 minutes to get a new signal.
  • Page 11: Important Safety Instructions

    AT&T MicroCell User Guide | Additional Information Important Safety Instructions 1) Read, keep and follow instructions. NOTICE TO INSTALLERS: The servicing instructions in this notice are for use by qualified service personnel only. 2) Do not use this apparatus near water.
  • Page 12: Firewall Settings

    (continued) Power source warning Provide ventilation and select a location Service warnings Installing the MicroCell behind a firewall, A label on this product indicates the correct • Remove all packaging material before or behind a router with firewall power source for this product. Operate WARNING: Avoid electric shock! applying power to the product.
  • Page 13: Rf Exposure

    AT&T MicroCell User Guide | Additional Information RF Exposure FCC Compliance NOTE: This transmitter must not be UNITED STATES FCC COMPLIANCE The phone numbers listed are for FCC SOFTWARE USE collocated or operated in conjunction related questions only and not intended...
  • Page 14: Index

    GPS 4, 5, 9, 12, 14, 18 Return/Replacement 12, 18 Help/Troubleshooting 12, 13 Requirements 4 Labels 4 MicroCell Home Page 5, 6, 8, 9, 12, 13 RF Exposure 24 Wi-Fi 6 Network 4, 10, 13, 17, 19 E911 Service 8...
  • Page 15: One-Year Limited Warranty

    One-Year Limited Warranty AT&T warrants to the fi rst retail purchaser of this MicroCell device that should this product or any part be proved defective in materials or workmanship, from date of purchase, as evidenced by a register receipt or other valid proof of purchase for a period of one (1) year, then it will be subject to the terms of this one-year limited warranty.

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