Philips Savvy User Manual page 54

6.5
paperwork
Orange believes in offering you a superb service that's as flexible as you need it to be.
14-day phone return
Only applies to new phones and excludes
upgrades and reconditioned phones.
If you are unsatisfied with our service in any way, you
can return your phone within 14-days of purchase,
and we will reimburse you the cost of purchase and
your connection charge. All we request is that you
pay for the calls you've already made. Simply fill in
the form supplied with your phone and take it with
your phone to your stockist. You should retain the
form for your records.
data protection
We will use the personal information you supply us to
help manage your Orange account efficiently. For
example, to assist in handling queries, sending bills
(excluding Just Talk) or to send you information on
products and services which may be of particular
interest to you. From time to time, we may pass
information about you to third parties or government
agencies. Full details are given in condition 19.2 in the
terms and conditions (14.2 for Just Talk).
(not available with Just Talk)
Please call Orange Customer Services if you do not
wish to receive any marketing materials related to
Orange and its services, or if you do not wish us
to pass on your details to any other reputable
organisations for sales and marketing purposes.
direct debit
(not applicable with Just Talk)
Direct Debit is the easiest way to pay your Orange bills,
combining control with peace of mind. You'll still be
sent a detailed monthly statement but you won't have
to remember to send a cheque every month. Plus,
you'll have 10 days after the bill date if you've any
queries regarding your bill before your account
is debited.
To set up a Direct Debit simply call Orange Customer
Services on 152 from your Orange phone (or 07973
100152 from any other phone). Please have your
bank account details ready quoting reference number
03 and we'll do the rest.