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Philips Savvy User Manual

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  Summary of Contents for Philips Savvy

  • Page 1 e n j o y e n j o y e n j o y e n j o y e n j o y e n j o y e n j o y e n j o y e n j o y e n j o y s a v v y...
  • Page 2 Philips Savvy Antenna Earpiece Compass key use this key to navigate around the menus, the OK key is used to confirm a menu selection Display Green ‘CALL’ key press this key to dial the number or name on the display, to answer a call, or to refer Red ‘ON/OFF’...
  • Page 3 welcome Congratulations on the purchase of your new phone… and welcome to Orange. Whichever Service Plan you’ve chosen, all the information you need is here. From making your first call to sending text messages, with Orange it’s easy. Before you make your first call, please take a couple of minutes to read Section 1, which will tell you all you need to know to get started.
  • Page 4 enjoy...
  • Page 5 Sav v y the Philips choice of 25 picture messages to send to other Savvy users new biorhythm horoscope game for fun anytime, anywhere choose from 20 ringing tones vibrating call alert means you can be contacted discreetly pre-programmed text messages to save you time...
  • Page 6 inside Orange additional services before you start Every Phone Messenger Assistant insert your SIM Card Answer Fax Calling abroad from the UK fit and charge the phone’s battery Accessories Information Services register with Orange using your phone abroad getting started activating Roaming the phone’s display checklist before you travel...
  • Page 7: Before You Start

    b e f o re you start before you start insert your SIM Card fit and charge the phone’s battery register with Orange...
  • Page 8: Insert Your Sim Card

    insert your SIM Card Your SIM Card is a computer chip containing information about your phone and your Orange subscription. You have to install it before your phone will work. about the SIM Card Remove it from its surround by carefully pushing it out. The SIM Card ’s contacts are easily damaged, take care The SIM Card keeps your phone numbers stored in its when handling it and try to avoid touching the golden...
  • Page 9 b e f o re you start fit & charge the phone’s battery To start enjoying the freedom an Orange phone can bring, you need to fit and charge the battery. phone. The battery indicator in fitting the battery the top left hand corner of the Keep the battery + and - on the display will show up to 4 bars top facing the + and - of the...
  • Page 10: Register With Orange

    register with Orange If your phone wasn’t registered with Orange when you bought it, follow the instructions for your Service Plan below. Switch on your phone before you start. When you apply to register on our Network, you and Talk Plan, Boxed & Ready, Everyday 50 customers Orange agree to be bound by the Orange terms and conditions set out in this user guide.
  • Page 11: Getting Started

    getting started getting started the phone’s display make and receive calls understanding menus explore the menu map store a name and number use your Answer Phone voice activated dialling other essentials...
  • Page 12 the phone’s display Information on the phone’s display at-a glance Silent mode Answer Phone message if showing, your phone will not ring or beep if showing, you have at least one new Answer Phone message (except for the alarm clock) New text message(s) if showing, you have received new messages Roaming...
  • Page 13: Make And Receive Calls

    getting started make and receive calls Once you’ve registered with Orange, you’re ready to make and receive calls and start enjoying the benefits of Orange. You can begin to use your new phone whilst it is still charging. switch on You will see the word ‘Calling’...
  • Page 14 Caller id When your phone rings, your caller’s number will be displayed - if it is available from their network. If it is stored in your Phonebook menu, their name will be displayed instead. Similarly, your phone number will be sent by the network, to the people you call.
  • Page 15 To get the Press on the 'compass' key three times to move most from your Savvy, you should familiarise yourself right along the menu to <Settings>. with the menus. Here’s a quick guide, which also...
  • Page 16 explore the menu map Most of the phone’s features are found by navigating around the menu map. the top two levels of the menu map...
  • Page 17: Store A Name And Number

    getting started store a name and number Your Orange phone can store the names and numbers of your friends, family and colleagues in its Phonebook. So wherever you go, you can make it easier to call them whenever you want to. store a name and number number in your Phonebook.
  • Page 18 use your Answer Phone Your Orange Answer Phone is always there to take messages for you when you don’t answer an incoming call, when your phone is switched off, or if you are outside the Orange service area. listening to your Answer Phone messages personalise your Answer Phone greeting When you receive an Answer Phone message you will Your Answer Phone already has a standard greeting but...
  • Page 19 getting started set up Answer Phone PIN number Press and hold the ‘1 ’ key. You will see ‘Calling Ans Phone’ in the display. Select option 3, 2 and follow the simple steps to set up a PIN number. The hash key is ‘# =’. Note: Unanswered calls will be automatically diverted to your personal Answer Phone.
  • Page 20: Voice Activated Dialling

    voice activated dialling You can add a ‘voice tag’ to a name and number in your Phonebook. This enables you to call up to 10 numbers by pressing one key and ‘speaking’ into your phone. store a name and number with a voice tag You will see the word ‘...
  • Page 21: Voice Dialling

    getting started 2.10 voice dialling Once you have made an entry in your Phonebook with its own ‘voice tag’ you can voice dial. Press ‘^’ on the compass key and hold it for 3 secs. You will see ‘Speak now’ in the display. Say one of the ‘voice tags’...
  • Page 22: Other Essentials

    2.11 other essentials redial own number locking the keypad redial locking the keypad Press the key to see the last 10 calls you have To avoid making calls accidentally whilst your phone is made, received or missed. Different icons appear to in your pocket or bag.
  • Page 23 m o re you can do more you can do set up security codes speed dial send and read text or picture messages use your Phonebook in-call options personalise your phone organise your calls fixed names more features...
  • Page 24 set up security codes You can use security codes to prevent other people making calls from your phone. We recommend you make a note of the codes and keep them in a safe place. PIN (Personal Identification Number) Press ‘<’ on the compass key to move from <PIN code>...
  • Page 25 m o re you can do to set up your phone so that the PIN must be You will see New PIN2:. Enter your choice of a minimum of 4 and a maximum entered every time you use it. of 8 digits. Press ‘OK’. Press ‘MENU’.
  • Page 26: Speed Dial

    speed dial You can call your 8 favourite numbers by just pressing one key. set up a speed dial remove a speed dial You can link up to 8 names in your Phonebook with Select the name you wish to unlink. keys 2-9 on the keypad.
  • Page 27 You will be asked if you wish to send an ‘Icon’. Make the most of your Savvy and send an icon! Press ‘MENU’. If an icon is sent with a picture message it uses 3 of Press ‘<’...
  • Page 28 Press ‘OK’ again to go to the message options. Each key allows you Characters to obtain several Delete> to delete the message, <Reply> s p a c e 1 @ # = < > ( ) & £ $ ¥ characters.You have a b c 2 à...
  • Page 29 m o re you can do pre-programmed (Usual msg.) text messages Please call me back Get lost! I will be late I miss you I will call you back How are you? I’m waiting for you Don’t wait for me Where are you? OK for lunch? I love you...
  • Page 30 - non Savvy users can receive them as text characters Picture messages are included icon characters sent to icon name non Savvy phone in the cost of sending a normal text message. Smile Magic Drink >-I Wink Love...
  • Page 31 m o re you can do read a text or picture message When someone sends you a text message, you can delete it, store it, reply to it or forward it to someone else. person who sent you the message in your Phonebook, reading a new text message but only if you have saved their message.
  • Page 32 use your Phonebook How to store a name and number in your Phonebook is explained in detail in section 2.6. Below is information on how to use the Phonebook easily and efficiently. viewing your Phonebook Press ‘OK’. You will see ‘Search for:’ in the display. Enter the first few letters of the name you are seeking.
  • Page 33: In-Call Options

    m o re you can do 3.10 in-call options When you're on a call, a number of features are available on your phone to help you use your phone even more effectively. here (and the number you entered) on the display at the automatic redial end of your call.
  • Page 34: Personalise Your Phone

    3.11 personalise your phone clock alarm clock ringer volume/ vibrating alert keypad tones change the time one minute at a time using the ‘<’ setting the clock and ‘>’ options on the compass key. Press ‘MENU’. Press ‘OK’, press ‘MENU’ to return to the main Press ‘>’...
  • Page 35 m o re you can do 3.12 setting the ringer volume/ vibrating alert The ringer volume has 3 levels. There’s also a vibrator setting, great for the cinema or when a ring would be inappropriate. Press ‘>’ to move right to the ‘Volume’ control. Choose from Silent><Vibrator>...
  • Page 36 3.13 organise your calls Find out who has called you recently and check how long you’ve spent on your phone. look up recent calls Press to call back a number, or ‘OK’twice for You can view the 20 most recent calls. Your phone other options.
  • Page 37: Call Divert

    m o re you can do 3.14 check how long you’ve spent on calls Press ‘OK’, you can then choose when you want calls diverted: Press ‘MENU’, then press ‘>’ to move to <Calls>. <If no reply> If there is no reply when someone calls Press ‘OK’, you will see <View>.
  • Page 38: Fixed Names

    3.15 fixed names You can set restrictions on who can be called if you need to lend your phone to a friend or family member. to fix the names which can be called to turn on the ‘fixed names directory’ If you need to lend your phone to a friend or family Press ‘MENU’.
  • Page 39: More Features

    m o re you can do 3.16 more features calculator stopwatch horoscope touchtones (DTMF) using the calculator using the horoscope game Press and hold ‘# =’ for a moment, you will see The horoscope is a fun way to see what kind of day Calculate.
  • Page 40: Touch Tones

    3.17 touchtones (DTMF - Dual Tone Multi F re q u e n c y ) With the Philips Savvy you can access your home answering machine: Enter your phone number in the normal way, or recall it from your Phonebook.
  • Page 41 Orange additional s e r v i c e s Orange additional services Every Phone Messenger Assistant Answer Fax calling abroad from the UK Accessories Information Services...
  • Page 42 getting more out of Orange These extra services are designed to help you get even more from Orange, helping you to manage your life more e a s i l y. Some services are not available with Just Talk, but you can make use of them if you change to a Service Plan. Orange Every Phone Orange Assistant (not available with Just Talk)
  • Page 43 Orange additional s e r v i c e s calling abroad from the UK Orange Information Services By using your Orange phone to call abroad you get (not currently available with Just Talk. Please call Customer Services to check if this service is available even more for your money.
  • Page 44 To access the Information menu on your Orange Savvy, Options available for most menus include: press and hold the ‘MENU’ key for a couple of Latest. Sends the most up-to-date information in the form of a single text message. seconds.
  • Page 45 using your phone abro a d using your phone abroad activating Roaming checklist before you travel network selection paying for your calls and text messages I n t e rnational Roaming is not available with Just Ta l k .
  • Page 46 using your phone abroad Not only does Orange offer you the largest digital network in the UK, it also lets you talk around the world. So when you want to stay in touch abroad – use Orange. Calling from abroad is not available with Just Ta l k . With Orange you can keep talking when you travel abroad.
  • Page 47 using your phone abro a d If you wish to use Every Phone abroad you must set Press ‘OK’ to select. up your Every Phone PIN number before you leave the UK. Just call 330 from your Orange phone and paying for your calls and text messages follow the simple steps.
  • Page 48 This is because details of your calls when abroad can take longer to reach the Orange billing system from our partner networks overseas. For mor e information about call charges, please visit our website at www.orange.co.uk or call Orange Customer Services. reducing call costs By diverting all calls to Orange Assistant or Orange Messenger you may be able to reduce your call costs...
  • Page 49 re f e re n c e reference safety paperwork Care – phone insurance and warranty Care terms and conditions Orange Just Talk terms and conditions Orange terms and conditions...
  • Page 50 use your phone safely Orange believe your phone should give you the freedom and flexibility to communicate, whenever and however you want. Please read this section to ensure you always use it safely. everyday use of your phone stop and park your vehicle safely before using your phone, although never on a motorway slip road even Hold your phone as you would any other telephone, if it is urgent.
  • Page 51 re f e re n c e Faulty installation or service may be dangerous and one-touch emergency dialling may invalidate any warranty which may apply to If your phone supports pre-programmed one-touch the unit. emergency dialling, using the 9 key to call the Always replace a blown fuse with a fuse of the same emergency number may not be possible when you type and size.
  • Page 52: Operating Environment

    operating environment physician or the manufacturer of the medical device if you have any questions. Always check the regulations Remember to follow any special regulations in force in of the healthcare facilities, which generally request that any area, and always turn off your phone wherever it is all mobiles are switched off on entry.
  • Page 53 re f e re n c e phone and battery care Do not attempt to open the casing on your phone or it’s battery. Do not paint your phone as this can clog its moving Do not drop, knock or shake it. parts and prevent operation.
  • Page 54 paperwork Orange believes in offering you a superb service that’s as flexible as you need it to be. 14-day phone return Please call Orange Customer Services if you do not (not available with Just Talk) wish to receive any marketing materials related to Only applies to new phones and excludes Orange and its services, or if you do not wish us upgrades and reconditioned phones.
  • Page 55 p a p e r w o r k personal access information/change authority form It can sometimes be useful to enable someone else to have access to your account, for example if you have more than one Orange phone in your name. Please call Customer Serviceswho will send you a form to authorise access and allow changes on your account.
  • Page 56 12 month manufacturer’s warranty which covers making any further calls. After the initial 12 months you you against phone faults. Please call Philips Warranty can renew Orange Care which offers the same level of Help Line 0645 282828 for more details.
  • Page 57 C a re Care terms and conditions 1 interpretation Orange is authorised by the Insurer to collect 2 . 2 p remiums (where relevant) to accept or decline In these terms and conditions Insurance refers to 1 . 1 claims and to issue replacement phones under the provisions of clause 2 and Warranty to the the Insurance on behalf of the Insure r.
  • Page 58 Talk Plan and Everyday 50 customers antenna originally supplied with the phone) is it has been used in accordance with the maliciously or accidentally damaged so that it is operating instructions no longer operable then you will be entitled to have any repairs which may have been, or are to be the phone re p a i red or replaced free of charge if undertaken have been arranged by Orange...
  • Page 59 C a re 6.10 5 term and payments – monthly billed You may terminate Orange Care on or after the 5 . 6 service packages with optional Orange Care minimum term by giving not less than 10 days notice before a bill date. As a concession, if you W h e re you are connected to a service package 5 .
  • Page 60 6.11 Talk Plan and Everyday 50 customers after your call to request cover. If you pay by billed service package which includes Orange Care cheque then to allow for cheque clearance the to a monthly billed service package which re q u i re s policy will come into force when you receive formal Orange Care to be purchased as an optional extra, notification from Orange.
  • Page 61 C a re 6.12 believes has your authority to use the phone or – fraudulent claims any person in your employ. – any loss of use or consequential loss In the case of a service package with inclusive 8 . 4 –...
  • Page 62 6.13 Talk Plan and Everyday 50 customers reason to believe you have failed to comply with is for a replacement phone. You will not be entitled any of these terms and conditions. to any cash in the event of a claim. Orange or the Insurer may cancel cover under If your phone is lost or stolen, or maliciously or 1 0 .
  • Page 63 C a re 6.14 f ree of charge but we reserve the right to impose a charge if you are unavailable as agre e d . Should you find a phone which you have reported 1 0 . 1 3 as lost and stolen before you have received a replacement phone you must report it to Orange immediately so that delivery of the replacement...
  • Page 64 6.15 Just Talk terms and conditions Whether you want the definition of charges, connection or customer literature, or the complete low down on your contract, you’ll find it all here. Either read it in one go or call on it when you choose. 1 definitions access to the Services which must be paid for in advance which expression includes airtime purchased direct from...
  • Page 65 terms and conditions 6.16 Services and to keep all such periods of non A Card or other device bearing a unique telephone availability to a minimum but some interruption may number programmed to allow a Phone to access be inevitable. You Register in the knowledge of this Network Services.
  • Page 66 6.17 Just Talk customers 3 Just Talk Vouchers your Phone without having credit on your Just Talk Voucher. Free airtime given to the Customer on initial registration of their new Just Talk Phone (if any) No cash credits will be given for unused Just Talk shall be valid for the periods set out in the Price Vouchers.
  • Page 67 terms and conditions 6.18 not cause, nor knowingly allow others to cause, and the Network, we may delay Connection or 5.1.2 any nuisance annoyance or inconvenience whether Disconnect Services to your Phone while we to us or to any of our customers which shall investigate further.
  • Page 68 6.19 Just Talk customers a non-exclusive licence to use it for accessing the the SIM Card or your Phone is lost or stolen. In Services and not otherwise. order to take advantage of the provisions of Condition 9.4 you may inform us if at any time your The SIM Card supplied with your Phone enables Phone requires repair.
  • Page 69 terms and conditions 6.20 to your Phone. You are asked to ensure that when 13 liability contacting Orange Customer Services with queries Except as provided in this Condition 13, neither 13.1 you rely on current Customer Literature. party shall be liable to the other, whether in contract or tort or otherwise, for any loss or damage which Orange cannot accept responsibility for offers 11.2...
  • Page 70 6.21 Just Talk customers governmental action, or by any act or decision All notices under these terms and conditions will be 14.3 made by a court of competent jurisdiction. sent to the address given by you on Registration unless you notify us of a change to this address. Subject to Condition 13.1, your liability is limited to 13.4 Any notice from us to you will be deemed served...
  • Page 71 terms and conditions 6.22 Orange terms and conditions Whether you want the definition of charges, connection or customer literature, or the complete low down on your contract, you’ll find it all here. Either read it in one go or call on it when you choose. 1 definitions Contract The terms and conditions described in this leaflet which...
  • Page 72 6.23 all Orange customers Monthly Billing Date record of your Customer and User data prior to The day in each month on which your billing statement Connection. “Register” has a corresponding meaning. will be issued after you have been connected. Roaming Network An optional Service which allows you to use your Phone...
  • Page 73 6.24 terms and conditions 2 your contract and the Minimum Term Services may sometimes be affected by maintenance and upgrading your Contract runs for at least 12 months The Network and the Services may from time to For each Phone you own, your Contract starts on time require upgrading, modification, maintenance the date of Registration and has a Minimum Term of or other works.
  • Page 74 6.25 all Orange customers suspension of Orange Additional Services 4 your rights to terminate this Contract terminating your Contract after the Minimum Term We reserve the right to suspend, either temporarily You may terminate your Contract to expire at or permanently, part or all of any Orange Additional anytime after the Minimum Term by giving us at Service on giving reasonable notice.
  • Page 75 terms and conditions 6.26 resulting in an excessive increase in the Charges or we have good reason for believing that any 4.4.3 changes that alter your rights under this Contract to information you have given us is false or misleading; your detriment.
  • Page 76 6.27 all Orange customers and have failed to correct that breach within 7 days 5 after Termination of being given written notice to do so. what to do after Termination of your Contract termination because Orange is no longer able to Termination of your Contract is subject to you provide access to our Network paying us any money you owe us and us paying...
  • Page 77 terms and conditions 6.28 administering your Account, including collecting any identification code, number or name issued by us payments. If your Service has been Disconnected, permitting access to the Services; either at your request or ours, you will remain not use the Services for any improper, immoral, 6.4.3 responsible for paying any outstanding Charges.
  • Page 78 6.29 all Orange customers 7 multiple users for the Services he or she has requested and to meet his or her other obligations under your Where there are one or more Users other than you Contract. under your Contract, you remain liable for all Charges incurred to your Account by those Users.
  • Page 79 terms and conditions 6.30 Deposit with us before we Connect you. If you handled with care. We will replace free of charge believe our assessment of you is incorrect, we will any SIM Card found to be defective through faulty review your eligibility.
  • Page 80 6.31 all Orange customers 13 directory and Caller id contractual rights are affected to your detriment - you may terminate your Contract in accordance what to do if you want your number to remain private with Condition 4.3. If you do not give notice within We will enter your Orange number in directories, 13.1 one month of our notifying you of any change(s),...
  • Page 81 terms and conditions 6.32 included in a mailing addressed to you not the fault of the other party in a text message sent by us to your Phone indirect and/or not reasonably foreseeable communicated directly by any means. loss of business, profits, savings, revenue, use or goodwill whether caused to the other party through any breach of your Contract or any matters arising 17 assignment of Contract and change of...
  • Page 82 6.33 all Orange customers your maximum liability delivering communications to you Subject to Condition 18.1, your liability is limited to All notices to be served in accordance with your 18.4 19.3 payment of all outstanding Charges due in Contract must be served by post or facsimile. We accordance with the provisions of your Contract.
  • Page 83 t ro u b l e s h o o t i n g and index troubleshooting and index...
  • Page 84: Troubleshooting

    troubleshooting can’t make calls the signal may be stronger and try again. If you are a passenger in a car without an external antenna, stop Is your SIM Card registered? the car, get out and try the call again. You will not be able to make your first call until you have called Customer Services to register your SIM Card.
  • Page 85 t ro u b l e s h o o t i n g and index can’t receive calls battery Are you in coverage? How long should I charge my battery the first time? Is ‘Orange’ and the antenna bar shown on the For 10 continuous hours.
  • Page 86: Security Codes

    If necessary clean them with a pencil eraser, then re p l a c e Answer Phone the battery. Note: It is normal for the phone and charger What is the symbol on my display? to get warm when charging. This means that you have one or more new messages on your Answer Phone.
  • Page 87 t ro u b l e s h o o t i n g and index I can’t retrieve my messages from a fixed line call diverts phone I diverted my calls but now can’t cancel the divert. For your security, before you can do this you must set This means that you have diverted all your incoming up a password (PIN).
  • Page 88 phone and display SIM blocked The SIM Card may have been blocked by repeated What is the spool symbol? entry of incorrect codes and a replacement may be This means that you have one or more new messages required. A charge may be applied. You may have on your Answer Phone.
  • Page 89 index 1. denotes section Calling abroad 4 denotes page number within chapter Cancel diverts 3.14 Hold, call 3.10 Care of your phone Horoscope 3.16 Care (insurance/warranty) Abroad, roaming Car Kit installation Accessories, Orange Clock 2.2, 3.11 In-call options 3.10 Alarm 3.11 Confirm receipt of sent Information services...
  • Page 90 Paperwork Using your phone abroad Phonebook Phone return, 14 day Phone security Vibrating Alert 3.12 Picture messages Voice activated dialling PIN code Voice tags Price guide Volume controls 3.12 PUK code Waiting, call 3.10 Read a text message Withhold my number Redialling 2.11 Write a text message...
  • Page 91: Useful Numbers

    451* † Guide Line Minutes Balance Lost or Stolen 07973 100451 † Registration 0800 0790006 Philips Warranty Help Line 0645 282828 Talk Plan, Boxed & Ready Customer Services † Billing Enquiries † and Everyday 50 customers International Directory Enquiries 153* Guide Line †...
  • Page 92 For further information about Orange products and services please visit our website at the address below. The information contained in this user guide is correct at the time of going to press, but Orange reserves the right to make subsequent changes to it and services may be modified, supplemented or withdrawn.