Philips SAVVY VOGUE Service Manual
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Philips SAVVY VOGUE Service Manual

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Philips Consumer Communications
CUSTOMER SERVICES
Author
: Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Service Manual
Repair for Cellular Telephone
SAVVY VOGUE DUAL BAND
Level 1 & Level 2
- 1 -
PHILIPS
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 1 of 30
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD

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  • Page 1 PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 1 of 30 Service Manual Repair for Cellular Telephone SAVVY VOGUE DUAL BAND Level 1 & Level 2 - 1 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...
  • Page 2 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 2 of 30 Service Manual Updated dates: DATE MODIFICATION PAGE 27/06/2000 CREATION CONTENTS 1.0 PURPOSE..................................4...

  • Page 3: Table Of Contents

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 3 of 30 2.0 SCOPE..................................4 3.0 REFERENCE................................4 4.0 GLOSSARY / ACRONYM LIST..........................4 5.0 TEST EQUIPMENT AND TOOLS..........................4...

  • Page 4: Scope

    1.0 PURPOSE This document establishes the functional test procedures for service repair of SAVVY VOGUE transceiver. 2.0 SCOPE The test plan is applicable to all level of service repair of SAVVY VOGUE transceiver. 3.0 REFERENCE 4.0 GLOSSARY / ACRONYM LIST...

  • Page 5: User Interface Test

    Operational Manager Page : 5 of 30 The following test & inspection plan is derived from the Product Test Reference for SAVVY VOGUE. 6.1 User Interface Test Using of TEST SIM Card “SP” / Production to test DUT as follow: ♦...

  • Page 6: Before You Start

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 6 of 30 7.0 Before You Start Description of the transceiver - 6 -...
  • Page 7 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 7 of 30 - 7 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...
  • Page 8 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 8 of 30 - 8 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...
  • Page 9 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 9 of 30 - 9 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...
  • Page 10 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 10 of 30 - 10 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...
  • Page 11 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 11 of 30 - 11 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...

  • Page 12: The Display

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 12 of 30 The display Inserting the SIM card (Micro). 7.3.1 Remove the SIM card from its support and slide the card into the appropriate slot in the battery compartment (the chip must be facing inwards and towards the bottom of the transceiver).

  • Page 13: Removing The Battery Cover And Battery

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 13 of 30 Removing the Battery Cover and Battery. 7.5.1 Press on the latch on the back of the transceiver and lift off the battery cover.

  • Page 14: Test Procedures

    Page : 14 of 30 8.0 Test Procedures 8.1 Initial Functional Check for TCD188 Savvy Vogue 8.1.1 Insert the Test Production Card into the SIM Reader at the back of the cellular phone and clip on charged battery on to the phone.
  • Page 15 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 15 of 30 Press Key 7 (Inverted Checkerboard 2 pixel on Checkerboard)
  • Page 16 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 16 of 30 X  "LocalEffect" Press (Left " xx xx xx xx “...

  • Page 17: Rf Test

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 17 of 30 8.2 RF Test 8.2.1 The Test SIM Card “SP” must be inserted in to the phone before starting the test.
  • Page 18 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 18 of 30 8.2.6 GSM Specification (900 Mhz) Test Parameters Channel Level...

  • Page 19: Charging Ign (Ignition) - Battery

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 19 of 30 Test Parameters Channel Level Standard Specification EMISSION Phase error RMS...

  • Page 20: Assembly / Dismantlement Procedures

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 20 of 30 The battery symbol should indicates the state of the charge process: Bars moving means the battery is charging.

  • Page 21: Dismantlement

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 21 of 30 9.1 Dismantlement 9.1.1 Unscrew the ANTENNA 9.1.2 Take the product, remove TOP COVER and BATTERY 9.1.3...
  • Page 22 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 22 of 30 Antenna contact Positionnig tip Positionnig tip 9.2.4 Take, fix the FRONT SHIELDING on the BOARD 9.2.5...
  • Page 23 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 23 of 30 Screw presence Zebra copper area 9.2.8 Fasten the KEYPAD (don’t forget to lock the connector) Connector to lock 9.2.8...
  • Page 24 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 24 of 30 9.2.10 Remove the LCD PROTECTION 9.2.11 Take, put THE LCD JOINT on the LCD and EARPIECE...
  • Page 25 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 25 of 30 9.2.15 Take the whole BOARD, return it into the FRONT CABINET...
  • Page 26 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 26 of 30 white screw label 9.2.22 Take the electrical screwdriver 9.2.23 Take and screw down a M1,6x9mm white screw on the HOUSING 9.2.24 Take and screw down 5 M1,6x13,5mm screw on the HOUSING...

  • Page 27: Overview

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 27 of 30 9.3 Overview - 27 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...

  • Page 28: Defaults Settings

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 28 of 30 LC D G A S KE T 4311.254.2 151x E A R PIEC E H O LD E R A SSE M B LY 4311 .257.6048x...

  • Page 29: Use Of The Gsm String *#Rsav*# Or *#7728

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 29 of 30 *#RSAV*# or *#7728*#. So, the defaults settings of the manufacturer are actived.

  • Page 30: Charge Does Not Start Or No Charger Detection

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 30 of 30 - Check the tactile feeling of the ON/OFF button.

  • Page 31: No Sound In Loudspeaker

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 31 of 30 11.6 No sound in Loudspeaker - Check microphone and earpiece, change them if necessary. If the failure can not be found out, then send the mobile to repair.
  • Page 32 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 32 of 30 Each returned product must have an IRIS code to identify the failure...
  • Page 33 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 33 of 30 ANNEX 2 : Recommended Part List – TCD188 COMMON PARTS - Out of Warranty...
  • Page 34 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 34 of 30 8  France OPERATOR REFERENCE DESIGNATION POSITION LEVEL 4311 254 34852...
  • Page 35 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 35 of 30 E-PLUS 4311 254 34852 WINDOW DEEP-BLUE 0080 4311 257 53243 FRONT HOUSING ASS’Y NB...

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