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Trend Micro Gatelock X200 User Manual

All-in-one, plug-and-play internet security appliance
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  • Page 3 Trend Micro, Incorporated™ reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the product, please review the readme files, release notes, and the latest version of the User’s Guide, which are available from Trend Micro's Web site at: http://www.antivirus.com/download/documentation.
  • Page 4 At Trend Micro, we are always seeking to improve our documentation. If you have questions, comments, or suggestions about this or any Trend Micro document, please contact us at docs@trendmicro.com. Your feedback is always welcome. You can also evaluate this documentation on the following site:...

  • Page 5: Table Of Contents

    Chapter Overview ............1-1 What is GateLock? ............1-1 Security ................1-2 Sharing Capability ............1-2 Ease of Use ..............1-2 Summary of Trend Micro GateLock Features ....1-3 Contents of Package ............1-4 Layout of GateLock’s Back Panel ........1-4 Power Input ..............1-5 Reset/Self-Test Button ..........1-5 Internet Port ...............1-6 Hub-PC Switch ............1-6...
  • Page 6 Trend Micro™ GateLock™ User’s Guide Chapter 3: Configuring GateLock Chapter Overview ............3-1 Configuration Console Layout ........3-1 Opening the Configuration Console ........ 3-2 Quick Setup ..............3-3 Specifying how GateLock obtain its IP address ..3-3 ISP Requirements ............3-7 Email Notification Options ........
  • Page 7 Troubleshooting ...............4-1 Ethernet Cables ............4-1 Connection Timed Out ..........4-2 Using PING ...............4-2 Performing A Self-Test On GateLock .......4-4 Trend Micro Contact Info and Online Resources ....4-5 Contacting Technical Support ........4-5 Registering GateLock ..........4-7 Testing Installation ............4-7 Virus Information Center ...........4-8 SolutionBank Knowledge Base .........4-8...
  • Page 8 Trend Micro™ GateLock™ User’s Guide...

  • Page 9: Chapter 1: Introducing Gatelock

    (SOHO) networks that use a broadband connection. GateLock protects you from hackers with its powerful firewall features and scans your incoming and outgoing mail using Trend Micro’s market-tested antivirus technology. Your GateLock also serves as a router for your SOHO network that allows multiple computers to share a single broadband connection to simultaneously access the Internet.

  • Page 10: Security

    GateLock keeps records of detected hacker attempts and can also be configured to send email notifications about these attempts. Aside from anti-hacker features, GateLock is also packed with Trend Micro’s powerful antivirus technology. It can scan your incoming Post Office Protocol 3 (POP3) and outgoing Simple Mail Transfer Protocol (SMTP) mail messages and Webmail attachments for viruses.

  • Page 11: Summary Of Trend Micro Gatelock Features

    GateLock within minutes. Summary of Trend Micro GateLock Features • Provides antivirus protection without requiring software installation. Scans POP3 and SMTP mail messages and Webmail attachments for viruses •...

  • Page 12: Contents Of Package

    • Power cord (connects GateLock to a power source) • CAT5 UTP Ethernet cable (connects from local GateLock port to Ethernet port on PC, or Uplink port on hub/switch) • Trend Micro GateLock Quick Installation Guide • This Trend Micro GateLock User’s Guide Layout of GateLock’s Back Panel Figure 1-2 shows the back panel of your GateLock unit.

  • Page 13: Power Input

    Introducing GateLock™ 1-2. Back Panel of your GateLock unit IGURE From left to right, the five items on the back panel are: • PWR (Power Input) • Reset/Self-Test Button • Internet Port • Hub-PC Switch • PC/Hub Port • FG (Frame Ground) Power Input The power input port is identified as PWR on the back of the GateLock router.

  • Page 14: Internet Port

    Trend Micro™ GateLock™ User’s Guide Internet Port This is where you connect your cable or xDSL modem. Connect one end of the UTP Ethernet cross-over cable (provided by your ISP) to GateLock’s Internet port, and the other end to your cable or xDSL modem.

  • Page 15: Indicator Lights On Gatelock's Front Panel

    Introducing GateLock™ Indicator Lights on GateLock’s Front Panel Shown below is the front panel of your GateLock. This is where GateLock’s indicator lights or LEDs are located. 1-3. Front Panel of your GateLock unit IGURE The five LEDs on the front panel are: •...

  • Page 16: Antivirus

    Trend Micro™ GateLock™ User’s Guide Antivirus If GateLock’s Antivirus protection is enabled, the Antivirus LED will be green. By default, the Antivirus function is enabled and is set to Clean an infected file upon detection, or to Delete if the file cannot be cleaned. See...

  • Page 17: Internet

    Introducing GateLock™ Internet If the Internet LED is green or orange (depending whether your network connection speed is 100Mbps or 10Mbps, respectively), this indicates that a network cable is plugged into the Internet port. If it is off, it indicates that the network cable is unplugged from the Internet port.
  • Page 18 Trend Micro™ GateLock™ User’s Guide...

  • Page 19: Chapter 2: Installing Gatelock

    Chapter 2 Installing GateLock Chapter Overview This chapter: • Discusses how to activate TCP/IP on your PC and configure your DHCP settings to ensure that you can connect to the Internet after you install your GateLock • Explains how to set up and connect your GateLock to your PC or hub. Installing GateLock with a router Note: If you are using GateLock with a router, see...

  • Page 20: Activating Tcp/Ip

    Trend Micro™ GateLock™ User’s Guide Activating TCP/IP Before you can use a PC for Internet access, you must activate its TCP/IP software. This must be done for each computer you wish to use in conjunction with GateLock. To activate TCP/IP: 1.

  • Page 21: Configuring Your Dhcp Settings

    Installing GateLock 6. Select Protocol and then click Add. Or, simply double-click Protocol. The Select Network Protocol window opens. 7. Select Microsoft in the Manufacturers list on the left side of the window. Then select TCP/IP from the Network Protocols list on the right side of the window. See Figure 2-3.
  • Page 22 Trend Micro™ GateLock™ User’s Guide 2-4. Select TCP/IP in the Configuration Tab IGURE 5. Click Properties. The TCP/IP Properties window appears. 2-5. Select Obtain an IP address automatically IGURE 6. Make sure the Obtain an IP address automatically button is selected. This will...
  • Page 23 Installing GateLock Note: We recommend that you allow GateLock to automatically assign an IP address to your PC, instead of using a static IP address. However, if you are publishing a service on the Internet and prefer to assign a static IP address to your server, the IP address you should use must be between 192.168.253.2 to 192.168.253.99 or 192.168.253.132 to 192.168.253.254 and the subnet mask 255.255.255.0.
  • Page 24 Trend Micro™ GateLock™ User’s Guide 2-7. Make sure that there are no gateways installed IGURE 9. Click the DNS Configuration tab and make sure the Disable DNS button is selected. 2-8. Select Disable DNS IGURE 10. Click OK, which will close the TCP/IP Properties window, and at the same time will save all of the TCP/IP settings you specified.

  • Page 25: Installing Your Gatelock

    Installing GateLock 11. Click OK in the Network window to close it. You will then be prompted to restart the PC. At this time, turn off the computer and follow the connection and installation instructions explained in the next section called Installing Your GateLock.
  • Page 26 Trend Micro™ GateLock™ User’s Guide Step 1: Connect the Cables If you are connecting a single PC to the Internet: 2-10. Connecting One PC to the Internet with GateLock IGURE 1. Plug one end of the red network cable included in your GateLock package to your PC’s LAN/Ethernet card port and plug the other end into the PC/HUB port...
  • Page 27 Installing GateLock 1. For each PC, plug one end of your original network cable into your PC’s LAN/Ethernet port and plug the other end into one of the ports of your hub. 2. Take the red network cable included in your GateLock package: a.
  • Page 28 Trend Micro™ GateLock™ User’s Guide can be found in the section of the Appendix entitled Setting the Proxy Server in Your Browser on page A-2. • Toggle the HUB-PC dip switch on GateLock’s rear panel and repeat Steps 1 and 2.

  • Page 29: Chapter 3: Configuring Gatelock

    • Explains how to access the setup screens to configure GateLock • Tells you how to upgrade GateLock • Tells you how submit a question to Trend Micro technical support. GateLock is remarkably easy to set up with its intuitive Web browser-based configuration console.

  • Page 30: Opening The Configuration Console

    Trend Micro™ GateLock™ User’s Guide Opening the Configuration Console After connecting GateLock to your PC or hub, the next step is to customize GateLock’s settings. Do the following: 1. Open your Web browser. In the address bar, enter the following IP address: http://192.168.253.1...

  • Page 31: Quick Setup

    Configuring GateLock There is also a HouseCall icon that you can click to use HouseCall, Trend Micro’s powerful, online scanner, for an extra layer of antivirus protection. See Using HouseCall on page 3-16 for more information about HouseCall. 3-2. The Sidebar IGURE Quick Setup The Quick Setup screen opens when you click Quick Setup on the sidebar.

  • Page 32: Pppoe Xdsl

    Trend Micro™ GateLock™ User’s Guide PPPoE xDSL If your ISP uses PPPoE (Point-to-Point Protocol over Ethernet) to connect you to the Internet, click the PPPoE xDSL button. Remember to remove any existing PPPoE applications you have on your computer. Click Start at the bottom of the screen to advance.

  • Page 33: Static Ip Address

    Configuring GateLock 3-5. Quick Setup - PPPoE xDSL Information Screen IGURE Note: Select PPPoE xDSL if your ISP has given you a user name and a password. You must use GateLock’s setup screens to specify this information to be able to successfully connect to the Internet.
  • Page 34 Trend Micro™ GateLock™ User’s Guide • Primary DNS: Your ISP will give you at least one DNS (Domain Name System) address. You must type one here. • Secondary DNS: It is common to have multiple DNS IP settings. If you have another DNS address, you may type it here.

  • Page 35: Isp Requirements

    Configuring GateLock Dynamic IP Address Selecting Dynamic IP address means DHCP (Dynamic Host Configuration Protocol) will be used to automatically assign an IP address to GateLock. You do not have to manually assign a permanent IP address to your GateLock device. Simply click the Start button at the bottom of the screen to advance to the ISP Requirements page.

  • Page 36: Email Notification Options

    Trend Micro™ GateLock™ User’s Guide To specify a host name for GateLock, simply select the Enable host name specification check box and enter the host name your ISP has given you in the Host name field. 3-7. Quick Setup - ISP Requirements Screen IGURE Click Apply when finished to advance to Email Notification Options.
  • Page 37 Configuring GateLock To receive email notifications: 1. Enter your email address in the field provided. This is where GateLock will send the email notifications. 2. Confirm your email address by retyping it in the Confirm your email address field. You can simply select the email address you have entered, and then copy and paste it into the second email address field.

  • Page 38: Connection

    Trend Micro™ GateLock™ User’s Guide completed Quick Setup. This screen also displays your security settings and includes a reminder to register your GateLock online to activate your antivirus and anti-hacker protection. 3-10. Quick Setup Complete IGURE WARNING! Even if you have already completed Quick Setup, your GateLock’s anti-hacker and antivirus features are not yet activated.

  • Page 39: On-Demand Connection

    Configuring GateLock 3-11. Connection Settings - Modifying Your Connection Settings IGURE To modify your connection settings: 1. Click Connection > Connection Settings on the sidebar. 2. Specify how GateLock will obtain its IP address from the 3 options. • Click Dynamic IP address if your ISP automatically assigns you an IP address. •...

  • Page 40: Isp Requirements

    Trend Micro™ GateLock™ User’s Guide To verify if you are connected to the Internet, click Connection > On-Demand Connection on the sidebar. The On-Demand Connection page loads, displaying your connection status and connection settings. • If you are disconnected from the Internet and you want to connect, click Connect Now at the bottom of the page.
  • Page 41 Configuring GateLock 3-13. ISP Requirements - Modifying Your MAC Address and Host Name IGURE Information To open the ISP Requirements screen: 1. Click Connection > ISP Requirements on the sidebar. The ISP Requirements page loads. 2. Modify the MAC address or host name information. 3.

  • Page 42: Security

    Trend Micro™ GateLock™ User’s Guide Security Clicking the Security hyperlink on the sidebar displays 4 menu items: Antivirus Options, Antivirus Logs, Anti-Hacker Options, and Anti-Hacker Logs. Antivirus Options One of GateLock’s powerful features is antivirus protection. It scans POP3 (incoming) and SMTP (outgoing) mail messages and Webmail attachments for viruses.

  • Page 43: Pop3 And Smtp Mail Scanning

    Configuring GateLock Webmail scanning is enabled by default. If you wish to disable Webmail scanning, clear the Webmail: Enable virus scanning of Webmail attachments check box. We recommend that you keep Webmail scanning enabled. When GateLock detects an infected Webmail attachment, it loads a browser window where you can choose the next action: •...

  • Page 44: Using Housecall

    Antivirus Options Information Screen IGURE Using HouseCall HouseCall is Trend Micro's powerful, online virus scanner that brings the ease, accessibility and effectiveness of a server-based antivirus application to home users via the Internet. Using HouseCall with GateLock guarantees superior protection against viruses.
  • Page 45 Configuring GateLock 3-17. HouseCall - Selecting Drives to Scan IGURE When HouseCall detects a virus on your PC, it displays the virus name and the name of the infected file. Click on the virus name to learn more about the virus and the harm it can do to your PC.

  • Page 46: Antivirus Logs

    Trend Micro™ GateLock™ User’s Guide Antivirus Logs GateLock keeps a record of the viruses that have been detected in your incoming and outgoing email messages. It can record up to 30 of the most recent viruses that were detected. To view the antivirus logs, click Security > Antivirus Logs.
  • Page 47 Configuring GateLock At this security level, the entry points of your computer are invisible. Therefore your PC or LAN is invisible to users outside your network. • Click Medium if you only want GateLock to block hacker attacks. At this security level, the entry points of your computer are still invisible. However, GateLock will not record suspected hacker attacks.

  • Page 48: Anti-Hacker Logs

    Trend Micro™ GateLock™ User’s Guide 3-20. Anti-Hacker Options Information Screen IGURE Anti-Hacker Logs GateLock can also record suspected hacker intrusion attempts on your computer or network. It can keep up 30 of the most recent suspected hacker attacks. To view your anti-hacker logs, click Security > Anti-Hacker Logs.

  • Page 49: Update

    "New components are available for download." Click Update Now to immediately download the updates. The Antivirus and Anti-Hacker LEDs will become red and blink as GateLock downloads the updates from Trend Micro’s update server. 3-22. Product Update - Checking For Available GateLock Updates...

  • Page 50: Update History

    Trend Micro™ GateLock™ User’s Guide 2. If you want GateLock to automatically check for and download available updates whenever you are connected to the Internet, click the Enable intelligent update option and specify when GateLock will check for updates by selecting a value from the drop-down list.

  • Page 51: Email Notification

    Configuring GateLock Email Notification Email Notification allows you to change your settings for receiving email messages about detected hacker attacks or available software updates. To open the email notification screen, click Settings > Email Notification on the sidebar. The same window you used to configure your email notification settings in Quick Setup loads.

  • Page 52: Time Zone

    Trend Micro™ GateLock™ User’s Guide 3-24. Password Protection - Setting a Password IGURE Note: When password-protection is enabled, the configuration console automatically logs you off after 5 minutes of inactivity after logon. This is to further prevent anyone from altering your GateLock’s settings if you ever forget to log off the configuration console.

  • Page 53: Advanced

    Configuring GateLock 3-25. Time Zone - Specifying Your Time Zone IGURE If you change your Time Zone settings, note that the time stamp on the existing logs will not reflect the new time zone. They will reflect the time zone that you set when the logs were created.

  • Page 54: Adding A Service

    Trend Micro™ GateLock™ User’s Guide 2. By default, no connection request from external sources will be allowed to pass through GateLock, thus your servers cannot be accessed from outside your network. Click Add Service. 3-26. IP Port Forwarding - Adding a Service...
  • Page 55 Configuring GateLock 3-27. IP Port Forwarding - Configuring Access to Your New Service IGURE • If you select Commonly-used service: a. Choose the service that you want add from the drop-down list. b. Assign an IP address to the server that will host the Internet service you are adding by completing the blank field for Service IP address.
  • Page 56 Trend Micro™ GateLock™ User’s Guide • To ignore a request from a specific source, type the IP address in the blank field under Drop Connection and click the button to add to the list. This IP address will not be able to connect to your server and will not receive any information.

  • Page 57: Network Traffic Control

    Configuring GateLock 3-28. IP Port Forwarding - Viewing Internet Services Have Been Added IGURE Deleting an existing service To delete an existing service: 1. Click the corresponding icon for the service. 2. Click Apply Changes to save your changes. Editing an existing service To edit an existing service: 1.
  • Page 58 Trend Micro™ GateLock™ User’s Guide By default, all outgoing traffic is allowed to pass through GateLock. Adding an outgoing traffic rule To customize GateLock’s outgoing traffic rules: 1. Select Advanced > Network Traffic Control on the sidebar. The screen shown in Figure 3-29 loads.
  • Page 59 Configuring GateLock • In Action, click the action that you want GateLock to take when connection requests for the specified destination address are made by the specified sources. i. Choose Ignore to block the outgoing request without notifying the user. ii.

  • Page 60: Support Information

    Support Information If you have any questions concerning GateLock that are not answered by this Trend Micro GateLock User’s Guide, you can submit them to Trend Micro via email. In the Support Information screen, click the support@trendmicro.com link. This will open...

  • Page 61: Online Registration

    Configuring GateLock 3-32. Support Information Screen IGURE 3-33. Support Information - Sample Email Format IGURE In this email window, type your question, comment, and/or a description of the problem you are experiencing. Then click Send. Online Registration Your GateLock comes with one-year free software upgrades and maintenance service.
  • Page 62 Trend Micro™ GateLock™ User’s Guide 3-34. Online Registration - Registration Form IGURE To register your GateLock: 1. Click Online Registration on the sidebar to load the registration form, shown in Figure 3-34. 2. Type your First name, Last name, Email address, and Telephone number in the fields provided and select your Country from the drop-down menu.

  • Page 63: The Button Bar

    Security Info When you click the Security Info button, a new Web browser window will open displaying Trend Micro’s “Virus Information Center” home page at http://www.antivirus.com/vinfo/. This site is a very comprehensive reference offering an abundance of useful information concerning known viruses as well as alerts...

  • Page 64: Log Off

    Trend Micro™ GateLock™ User’s Guide About When you click the About button, the About screen displays, as shown below. It displays copyright information and the version number of GateLock, as well as links to Trend Micro’s Web site. 3-37. The About Screen...

  • Page 65: Chapter 4: Troubleshooting And Technical Support

    • Presents various on-line resources provided by Trend Micro, where you can register your product, test it and find additional information • Tells you how you can contact Trend Micro if you need to speak with a support engineer Troubleshooting This section lists possible solutions to problems that might arise while installing, configuring, or using GateLock.

  • Page 66: Connection Timed Out

    “216.33.22.211” is its equivalent IP address. You can type either of the two in your Web browser’s address bar and your Web browser will take you to the Trend Micro home page. In addition, sometimes an Internet Service Provider will shorten the server address to a single word to make it easier to remember or type.
  • Page 67 Troubleshooting and Technical Support into the Run window, then click OK. The data will be displayed in a DOS window. Write down the IP address given, for future reference. To initiate PING directly at the DOS prompt: 1. Type the word command in the Open field of the Run window. 2.

  • Page 68: Performing A Self-Test On Gatelock

    Trend Micro™ GateLock™ User’s Guide 4-2. Using PING to Determine the Web Address of an IP Address IGURE In GateLock, replace the “shortened” server address from the ISP with the actual server address you just discovered using PING. After you have done this, GateLock should have no problem accessing the Internet.

  • Page 69: Trend Micro Contact Info And Online Resources

    • To view a list of the worldwide support offices, go to: http://www.antivirus.com/support • To get the latest documents of every Trend Micro products, please go to: http://www.antivirus.com/download/documentation/ In the United States, Trend Micro representatives can be reached via phone, fax, or email.
  • Page 70 Fax: +1-408-257-2003 Our US headquarters is located in the heart of Silicon Valley: Trend Micro, Inc. 10101 N. De Anza Blvd., Cupertino, CA 95014 Please register your software before contacting our offices for support. Use any of the four easy ways to register: •...

  • Page 71: Registering Gatelock

    The file, named eicar.com, does not contain an actual virus. It will cause no harm and will not replicate. Rather, it is a specially created file whose “signature” has been included in the Trend Micro virus pattern file, and therefore can be detected by the scan engine used by GateLock.

  • Page 72: Virus Information Center

    • Glossary of terms • Safe Computing Guide 4-4. Trend Micro Virus Information Center. IGURE SolutionBank Knowledge Base The Trend Micro SolutionBank, maintained at the Trend Micro Web site, has the most up-to-date answers to product questions users have. You may also use...
  • Page 73 The contents of SolutionBank are being continuously updated, and new solutions are added daily. If you are unable to find an answer, however, you can describe the problem in email and send it directly to a Trend Micro support engineer who will investigate the issue and respond ASAP.

  • Page 74: Trendlabs

    Trend Micro’s global complex of antivirus research and support centers. It’s located on three continents, with a staff of more than 250 researchers and engineers who operate around the clock to provide you, and every Trend Micro customer, with service and support 24x7x365.

  • Page 75: Sending Your Infected Files To Trend Micro

    Troubleshooting and Technical Support Sending Your Infected Files to Trend Micro If you have a file that is suspected to be infected with a virus but the scan engine does not detect it or cannot clean it, we encourage you to send the suspected file to TrendLabs at: virus_doctor@trendmicro.com...
  • Page 76 Trend Micro™ GateLock™ User’s Guide...

  • Page 77: Appendix

    Appendix This appendix: • Provides instructions on how to view your PC’s MAC address • Explains how to set up the proxy properties of your Web browser so that you can successfully open GateLock’s browser-based configuration console • Provides detailed instructions and illustrations about how to install GateLock with a router •...

  • Page 78: On A Windows Nt/2000 Machine

    Trend Micro™ GateLock™ User’s Guide On a Windows NT/2000 machine: 1. Open the Windows command prompt window and type ipconfig /all. Press the <Enter> key. The IPCONFIG information will be displayed in the command prompt window. 2. Look for the Ethernet adapter Local Area Connection section and write down the value for Physical Address.

  • Page 79: Enabling The Proxy Server With An Exception

    Appendix Enabling the Proxy Server with an Exception On Internet Explorer 1. Select Internet Options from the Tools Menu. 2. In the Connections tab, click LAN Settings. 3. Make sure the Use a Proxy Server check box is selected. Note: If both Use a Proxy Server and Bypass Proxy Server for Local Addresses are selected, the GateLock IP address (192.168.253.1) will be bypassed because it is on the same LAN as the IP address from the ISP.

  • Page 80: Alternative Procedure

    Trend Micro™ GateLock™ User’s Guide A-1. Connecting GateLock to a router IGURE • Plug one end of the network cable from your ISP to your xDSL/cable modem’s network port. Plug the other end into GateLock's Internet port. • Plug one end of the red cable into GateLock’s PC/HUB port. If your router has an Uplink port, plug the other end of the red cable into this port and move the HUB-PC dip switch to the PC side.
  • Page 81 Appendix • Plug one end of the red cable into GateLock’s PC/HUB port and plug the other end into your router Internet/WAN port. Then move GateLock’s HUB-PC dip switch to the PC side. 2. Connect your PCs to your router. 3.

  • Page 82: Frequently Asked Questions

    Trend Micro™ GateLock™ User’s Guide Frequently Asked Questions 1. While I was retrieving my POP3 mail, I accidentally unplugged one of the network cables on GateLock’s rear panel. My mail retrieval was aborted and I couldn’t connect to the POP3 server when I tried to retrieve my mail again.
  • Page 83 Appendix 5. Can I use GateLock with download managers like GetRight, NetAnts, etc.? No, download managers like GetRight and NetAnts that allow multiple, simultaneous downloads are not supported by GateLock. GateLock only allows you to download one file at a time via HTTP. 6.
  • Page 84 Trend Micro™ GateLock™ User’s Guide iv. Select the Use the following TCP listen port for incoming event option and enter the port range you have assigned for ICQ File Transfer in GateLock’s IP Port Forwarding screen. v. Click Apply. A confirmation dialog box appears.
  • Page 85 Trend Micro’s Web site at www.antivirus.com. If your Internet connection has no problem but you get the "Unknown" error message on the GateLock configuration console, the files on the Trend Micro update server are probably being updated. Try clicking Update > Product Update...

  • Page 86: Technical Specifications

    Trend Micro™ GateLock™ User’s Guide Technical Specifications Protocols IP, NAT, ARP, CSMA/CD, ICMP, DHCP, TCP/IP Standards Supported IEEE 802.3 10BaseT, 802.3u 100BaseTX Local (PC/HUB) Port 10/100BaseT, RJ-45 Ethernet Uplink (Internet) Port 10/100BaseT Broadband Cable Type 10BaseT — Category 3 or 5 UTP/STP 100BaseTX —...

  • Page 87: Environmental Data

    Appendix Environmental Data Physical Dimensions 268 x 184 x 77 millimeters Net Weight 1.05 kilograms Gross Weight 1.15 kilograms Certifications FCC Class B, CE Mark Commercial Operating Temperature 0 to 40 degrees Celsius (32 to 104 degrees F) Operating Humidity 10% to 80% non-condensing Storage Temperature -20 to +70 degrees Celsius (-4 to 158 degrees F)

  • Page 88: Glossary

    Trend Micro™ GateLock™ User’s Guide Glossary ADSL Asymmetric Digital Subscriber Line. This is one popular type of broadband line. In this manual, we use the term xDSL to denote all varieties of DSL, such as ADSL, IDSL, SDSL, VDSL, G-lite, etc.
  • Page 89 Appendix the device connects to the network, or when the modem is shut off. Therefore, a dynamic IP address does not necessarily change very often. • Static — A static IP address is a permanently assigned address to a device on a TCP/IP network.
  • Page 90 Trend Micro™ GateLock™ User’s Guide...

  • Page 91: Index

    3-36 Index Log off 3-35 Online Help 3-35 Security 3-35 Support 3-36 About button (on Button Bar) A-12 ADSL Configuration console 3-25 Advanced Layout 3-25 IP Port Forwarding Opening Adding a service 3-26 Connecting Deleting a service 3-29 GateLock to multiple PCs Editing a service 3-29 GateLock to one PC 3-29...
  • Page 92 Trend Micro™ GateLock™ User’s Guide Contents of package Installing Maximum Idle Time field Internet port 3-2, A-2 IP Address NAT (Network Address Translation) 1-6, 2-8 PC Hub switch A-13 PC/Hub Port A-12 Network Interface card Connecting 2-8, 2-9 A-13 Network Mask...
  • Page 93 MAC Address 3-7 Trend Micro Specifying how GateLock obtains A-12 IP Address of home page its IP address 4-8, 4-9 Trend Micro SolutionBank Trend Micro Virus Information Center Rear panel Registering GateLock with Trend Mi- 4-10 TrendLabs Troubleshooting tips Requirements Ethernet cables...
  • Page 94 Trend Micro™ GateLock™ User’s Guide...
  • Page 95 Trend Micro, Incorporated 10101 N. De Anza Blvd., 2nd Floor Cupertino, CA., 95014 USA www.antivirus.com For Sales: Tel: +1-800-228-5651 (US and Canada) Tel: +1-408-257-1500 (outside US and Canada) Fax: +1-408-257-2003 Item Code: GLEM20885/11024...

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