Troubleshooting - ZyXEL Communications P-2602HWUDL-D Quick Start Manual

structure and you can manage those files just like any other files on your computer.
Refer to the User's Guide for a complete description of this feature.

Troubleshooting

If you cannot access the P-2602HWUDL-D, follow these steps.
1 Check the device's lights. If they are different than what is described in Section 2, make
sure the connections are correct, and inspect your cables for damage. If the lights are
still different, turn off the device, wait a few seconds, and turn it on again.
2 Make sure your computer is on the same subnet as the P-2602HWUDL-D. The P-
2602HWUDL-D is set up by default to assign an IP address to your computer. If you
have a static IP address on your computer change this setting to obtain an IP address
automatically. See the User's Guide for more details.
3 Make sure you typed the address correctly. If the address has changed you can press
the RESET button for ten seconds to restart the P-2602HWUDL-D and to restore
factory defaults. The default IP address is "192.168.1.1" and the default password is
"1234".
If you cannot access the Internet, follow these steps.
1 Check the device's lights. If they are different than what is described in Section 2, make
sure the connections are correct, and inspect your cables for damage. If the lights are
still different, turn off the device, wait a few seconds, and turn it on again.
2 Follow the steps in section Section
information. For example, if your account has a user name and password, make sure
you type it correctly. In addition, if you are not sure which encapsulation your ISP uses,
contact your ISP.
3 If you are using a new Internet account, contact your ISP to make sure it is active.
4 If you still have problems, see Troubleshooting in the User's Guide.
P-2602HWUDL-D Quick Start Guide
4 again. Make sure you enter the correct
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