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Novatel U547 Turbo Stick Getting Started Manual

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Getting started guide
Turbo Stick
Novatel Wireless U547

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Summary of Contents for Novatel U547 Turbo Stick

  • Page 1 Getting started guide Turbo Stick Novatel Wireless U547...

  • Page 2: Table Of Contents

    Inserting your Bell SIM card ........

  • Page 3: Getting Started

    Getting started Before installing your Turbo Stick, please ensure you have the following: • A Bell wireless account with a Mobile Internet plan. (If you don’t have an account or a Mobile Internet plan, speak with a Bell account representative to get set up.) •...

  • Page 4: System Requirements

    System Requirements To install and operate your Turbo Stick, ensure your computer has the following system resources: WINDOWS Microsoft Windows XP (SP 2 – 3, 32-bit only), ® Operating system Windows Vista™ (SP 1 – 2, 32/64-bit) and Windows 7 (32/64-bit) with 500MHz CPU Card slot 1 USB port, version 2.0 (recommended) or 1.1...
  • Page 5 System Requirements (continued) MACINTOSH Operating system Macintosh OS 10.4 (Tiger), 10.5 (Leopard), and 10.6 (Snow Leopard) with 300 MHz Intel CPU Card slot 1 USB port, version 2.0 (recommended) or 1.1 RAM Memory 256MB Disk space 100MB...

  • Page 6: Inserting Your Bell Sim Card

    Inserting your Bell SIM card Your Turbo Stick requires an activated Bell SIM card to function. If the SIM card was not inserted at the time of purchase, please insert it now, as described below. 1. Remove the cover from the front of the device by inserting a fingernail under the top narrow end of the cover and pulling toward you.
  • Page 7 Inserting your Bell SIM card (continued) 3. Lift the SIM card holder up with a fingernail. Insert the SIM card so the metal contacts on the the card face the metal contacts inside the device. The cut corner on the card goes in last.

  • Page 8: Inserting A Microsd Card (Sold Separately)

    Inserting a microSD card (sold separately) 1. Remove the cover from the front of the device by inserting a fingernail under the top narrow end of the cover and pulling toward you. 2. Slide the microSD card holder to the side to release the catch. 3.

  • Page 9: Preparing Your Computer For Installation

    Preparing Your Computer for Installation Mobile Connect from Bell is a software application that allows you to set up and manage your wireless connections over the Bell network. Mobile Connect for Windows and Macintosh is pre-loaded onto your Turbo Stick and can be installed directly from it to your computer –...

  • Page 10: Installing Mobile Connect For Windows

    If the auto install fails to start, remove your Turbo Stick and use an alternate Internet connection to download and install the software from our website at bell.ca/mobileconnect before inserting your Turbo Stick, or you can manually install the software from your Turbo Stick by: 1.
  • Page 11 Follow the InstallShield Wizard, it will guide you ® through the process of installing the Mobile Connect application. Use the “Next” and “Back” buttons to navigate through the installation steps. To continue the installation, you must read and accept the terms of the License Agreement. The installation process may take several minutes to complete with no progress shown on the progress bar –...

  • Page 12: Start-Up

    With your Turbo Stick inserted, double-click on the Mobile Connect icon from your desktop. Mobile Connect will initialize, scan for your Turbo Stick, and the main program window will appear with “Bell high-speed network is available.” Click “Connect.” For information on how to download the full Mobile Connect user manual...

  • Page 13: Using Your Turbo Stick

    To connect to the Internet, click the Connect button on the Mobile Connect main program window. To disconnect, click the Disconnect button. Check your SMS Messaging Window often for updates and information from Bell. NOTE: Bell administrative SMS messages are free to receive. Additional charges may apply for other SMS...

  • Page 14: Installing Mobile Connect For Macintosh

    Installing Mobile Connect for Macintosh Insert your Turbo Stick into an available USB port on your computer. Do not forcibly insert the device as this may damage both the device and the port. Your Turbo Stick automatically powers on when inserted. Your Turbo Stick will appear as a CD-ROM drive on your desktop.
  • Page 15 Internet. When Mobile Connect runs, it will check if your Turbo Stick and account have been activated on the Bell network. Your Turbo Stick must be activated, and in an area with network coverage, to operate on the...

  • Page 16: How Much Data Do I Need

    How much data do I need? The chart below shows the approximate data usage for typical data transaction. LIGHT USER MEDIUM USER HEAVY USER VERY HEAVY USER (up to 500MB) (up to 1GB) (up to 3GB) (up to 5GB) 12,800 emails with 26,200 emails with 78,600 emails with 131,000 emails with...

  • Page 17: Hardware Overview

    LED – The LED provides connections status. Refer to “Troubleshooting” on page 21 for a detailed list of the colours and their defined states. SIM card slot – Refer to “Inserting your Bell SIM card” on page 5. Hinged USB Connector – Folds back to protect the USB connector while your Turbo Stick is not in use.
  • Page 18 Hardware overview (Continued) Your new Turbo Stick must be handled with care to ensure reliable operation. The following handling guidelines are recommended: • Do not apply adhesive labels to your Turbo Stick; this may cause your Turbo Stick to overheat and may alter the performance of the antenna. •...

  • Page 19: Inserting And Removing Your Turbo Stick From Your Computer

    Inserting and removing your Turbo Stick from your computer Now that the Mobile Connect software is installed on your computer, your Turbo Stick can be inserted or removed at any time. As an external device, your Turbo Stick is vulnerable to damage during transport.
  • Page 20 History Manager) is for the data solely used on that computer. For more accurate total usage amounts when using multiple computers with your Turbo Stick, please login to www.bell.ca/mybell to view your unbilled data usage up to the previous 2 hours.

  • Page 21: Unblocking A Sim Card

    You will have a limited number of attempts to enter the correct PUK code. If you fail to enter the correct code within the allowed number of attempts, it will be necessary to replace the SIM card. The PUK is available through eCare at www.ca/mybell or by calling Bell Client Care.

  • Page 22: Troubleshooting

    Troubleshooting Below is a list of indicator lights which outline the status of your Turbo Stick. LED COLOUR SERVICE LED STATE DESCRIPTION Blue Flashing Ready to connect Network found Solid Dual-Carrier Connected to a network using HSPA+ Dual-Carrier HSPA+ Green Solid HSPA+, 3G or 2G Connected to a network using...
  • Page 23 The SIM card may be missing or incorrectly inserted. Remove your “Turbo Stick and SIM card” and carefully reinsert. Refer to “Inserting your Bell SIM card on page 5. Your computer may not have the correct hardware drivers for your Turbo Stick. Remove your Turbo Stick,...
  • Page 24 Your Turbo Stick may not be activated. First, remove your Turbo Stick, uninstall the software, and reinstall. If this does not resolve the problem, contact Bell Client Care. Before contacting Bell Client Care: • Shut down your computer and remove your Turbo Stick.
  • Page 25 Regulatory Information This device has been tested to and conforms to the essential regulatory requirements of the European Union R&TTE directive 1999/5/EC and has attained CE Marking. Federal Communications Commission Notice (FCC United States) This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003.
  • Page 26 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Bell. The software described in this document is furnished under a license agreement and may only be used in...
  • Page 27 In the interest of improving internal design, operational function, and/or reliability, Bell reserves the right to make changes to the products described in this document without notice. Bell does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 28 512 MB (Vista) or 1 GB (7) and disk space: 50 MB. Macintosh OS 10.4.10 or later with 300MHz Intel CPU, 1 USB 1.1 or 2.0 port, memory: 256MB and disk space: 15MB. You may also contact Bell Wireless Data Support at: 1 877 DATA-123 (1 877 328-2123)

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