Some Files In The Playlist Do Not Play - Visual Circuits Firefly User Manual

Some files in the playlist do not play

All files on a playlist channel must be the same type. If some are
elementary stream (video only) and others are program stream
(audio & video), some files will be automatically skipped in order
to keep playback running smoothly.
SMPTE time codes are not recognized
properly
Some SMPTE tracks loose information during compression and
may not "trigger" events as required. It is recommended to encode
these tracks "hot"--adding approximately +6 db to the track while
encoding. Again, testing is essential to account for variances in
encoders and SMPTE devices involved. Note: Simple audio
filters, used at the installation site, are also useful in eliminating
"noise" and cleaning up the SMPTE signal.
Test File Does Not Play Properly On All
Channels
1. Inspect the video and audio cables. Firefly has 4 independent
channels each with audio and video. Refer to the Quick Start
Guide in the front of this user manual on how to attach the
cables properly.
2. Check the patch cable connections to ensure that they are
firmly attached. Be sure to tie down cables for proper strain
relief. Cables with no strain relief may disconnect or become
damaged. Inspect the labels to ensure that the proper line out
corresponds to the input device.
3. Confirm that the display works properly. Test with an alternate
video sources.
Troubleshooting
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