Clevo D410S User Manual
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Clevo D410S User Manual

Clevo D410S User Manual

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  • Page 3: Trademarks

    Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Infor- mation contained herein is for reference only and does not constitute a commitment on the part of the man- ufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.

  • Page 4: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Important Safety Instructions

    Preface IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

  • Page 6: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
  • Page 7 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.

  • Page 8: Power Safety

    Preface Power Safety The computer has specific power requirements: • Only use a power adapter approved for use with this computer. • Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifi- Power Safety cations, consult your service representative or local power company.

  • Page 9: Battery Precautions

    Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the com- puter. • Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode. • Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.

  • Page 10: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer, use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.

  • Page 11: Travel Considerations

    Preface Travel Considerations Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
  • Page 12 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshoot- ing, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 13 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
  • Page 14 Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.

  • Page 15: Table Of Contents

    Preface Contents PC Camera ............1-9 LCD Panel ............1-9 Notice ................I Microphone ............1-9 Trademarks ............I LED Power & Communication Indicators ... 1-9 FCC Statement ...........II LED Status Indicators ........... 1-9 Instructions for Care and Operation ....IV Hot-Key Buttons ..........
  • Page 16 Preface Rear View ...............1-18 Turning on the Computer ......... 2-4 Vent ..............1-18 LED Indicators ............2-5 DC-In Jack ............1-18 LED Status Indicators ..........2-5 2 * USB 2.0 Ports ..........1-19 LED Power & Communication Indicators .... 2-6 External Monitor (CRT) Port ......1-19 Auto Mail Checker ...........
  • Page 17 Preface Install Instructions: ..........2-23 Enabling Power Options ........3-21 Parallel Printer ............2-24 Conserving Power (Individual Components) ..3-22 Install Instructions: ..........2-24 Turn off Monitor ..........3-22 Turn off Hard Disk ..........3-22 Advanced Controls Conserving Power (System) ........ 3-23 Overview ..............3-1 Hibernate Mode vs.
  • Page 18 Preface BIOS Utilities New Hardware Found ..........4-6 Audio (Win2000) ...........4-6 Overview ..............5-1 Modem (Win2000) ..........4-7 Important BIOS Settings .......... 5-2 LAN (Win2000) .............4-7 The Power-On Self Test (POST) ......5-3 Video (Win2000) ...........4-7 Failing the POST ........... 5-4 PC Card/PCMCIA (Win2000) .......4-7 Fatal Errors ............
  • Page 19 Preface Upgrading the System Memory (RAM) ....6-6 Viruses ..............8-4 Memory Upgrade Process ........6-7 Upgrading and Adding New Hardware/Software ..8-5 Upgrading the CD Device ........6-10 Power ............... 8-7 CD Device Upgrade Process ........6-10 Display ..............8-9 Upgrading the Processor ........6-12 Boot Password ............
  • Page 20 Preface Storage Devices ........... A-2 PC Card ..............B-2 PC Card ............... A-2 Pointing Device ............B-3 Pointing Device ........... A-3 Interface ...............B-3 Interface ............... A-3 Communication ............B-3 Communication ........... A-3 Power Management ..........B-3 Power Management ..........A-3 Power ..............B-4 Power ..............A-4 Indicators ..............B-4 Indicators .............
  • Page 21 Preface Interface ............... C-3 Communication ........... D-4 Communication ........... C-3 Power Management ..........D-4 Power Management ..........C-3 Power ..............D-4 Power ..............C-3 Indicators ............. D-4 Indicators ............. C-4 Environmental Spec ..........D-4 Environmental Spec ..........C-4 Physical Dimensions ........... D-5 Physical Dimensions ...........
  • Page 22 Preface...

  • Page 23: Introduction

    Introduction Chapter 1: Introduction Overview Notes Check the light colored This manual refers to the hardware and essential software required to run your boxes with the mark notebook computer. Depending on how your system is configured, some or all above to find detailed of the features described may already be set up.

  • Page 24: Warning Boxes

    Introduction Warning Boxes No matter what your level please pay careful attention to the warning and safe- ty information indicated by the symbol. Also please note the safety and handling instructions as indicated in the Preface . Not Included Operating Systems (e.g. Windows 2000 Professional, Windows XP etc.) have their own manuals, as do applications (e.g.

  • Page 25: Quick Start Guide

    Introduction Quick Start Guide This guide assumes that you are already familiar with computers and can tell at a glance what and where all the key components are. If you are not that com- Peripheral Devices fortable with this type of device, then please refer to the following pages, Please note that pe- which give an overview of the system.

  • Page 26: System Map

    Introduction System Map Your computer has a lot of built-in features. Most of these are enabled by your operating system. Further explanations of the various subsystems are covered in the chapter or pages indicated. Getting to Know Your Computer The graphics on the following pages will help you to become familiar with the basic functions, and to learn the location of the various ports and components of your computer.

  • Page 27: Model Differences

    Introduction Model Differences This notebook series includes four different model types according to the specifications. You can identify your computer by checking Table 1 - 1, “Model Differences” on page 1 - 5. In addition to the four model types, there are also two different designs (see Figure 1 - 1) as illustrated on the following...
  • Page 28 Introduction Design Types This manual refers to the two notebook de- signs pictured on this page. designs vary slightly in external de- sign (and apply to all computer Models). Photographs used throughout this manual are of Design I. Design I Design II Figure 1 - 1 Design Differences...

  • Page 29: Top View

    Introduction Top View Figure 1 - 2 Top View with LCD Panel Closed LCD Latches LED Power & Communication Indicators To open the LCD display: Place the computer on a stable surface. Move the LCD latches in the direction of the arrows to release the top cover.

  • Page 30: Top View With Lcd Panel Open

    Introduction Top View with LCD Panel Open Figure 1 - 3 Top View with LCD Panel Open Optional PC Camera Built-In Microphone LED Power & Communication Indicators LED Status Indicators Hot-Key buttons Close Cover Switch Power Button Keyboard 10. TouchPad and Buttons 1 - 8 Top View...

  • Page 31: Pc Camera

    Introduction PC Camera If you have purchased the optional PC Camera, make sure to install the soft- ware application (see “PC Camera” on page 7 - 10). LCD Panel The computer comes with a 14.1" OR a 15.0" TFT (Liquid Crystal Display) screen, depending upon the configuration purchased.

  • Page 32: Hot-Key Buttons

    Introduction Hot-Key Buttons The three hot-keys allow you instant access to your default Internet browser, default e-mail program, and an application of your choice. To learn how to set the buttons, see “Hot-Keys” on page 2 - Close Cover Switch This switch acts as a sensor to tell when the LCD Panel is closed.

  • Page 33: Keyboard

    Introduction Keyboard The computer has a “Win Key” keyboard including a numeric keypad. It has the same features as a full-sized desktop keyboard and can easily be replaced Forced Off with a different language keyboard should you desire. If the system “hangs”, and the Ctrl + Alt + Del TouchPad &...

  • Page 34: Front View

    Introduction Front View Figure 1 - 4 Front View LCD Latches Mini-IEEE 1394 Port S/PDIF Out Port Microphone-In Jack Headphone-Out Jack Infrared Transceiver Wireless Module ON/OFF Switch Built-In Speakers IEEE 1394 Model C computers do The Mini-IEEE 1394 port only supports SELF POWERED IEEE 1394 devices. not include either an in- frared transceiver or a Infrared Communication...

  • Page 35: Mini-Ieee 1394 Port (Models A, B & D Only)

    Introduction Mini-IEEE 1394 Port (Models A, B & D only) This allows high-speed connection to various peripheral devices, e.g. external disk drives and digital cameras. S/PDIF Out Port This S/PDIF (Sony/Philips Digital Interface Format) Out Port allows you to connect your DVD-capable PC to a Dolby AC-3 compatible receiver for “5.1” or ‘dts’...

  • Page 36: Wireless Module On/Off Switch

    Introduction Wireless Module ON/OFF Switch If you have purchased the optional 802.11b Wireless LAN and/or Bluetooth module(s), you can use this switch to turn the module(s) ON or OFF. To en- able the module(s) you will need to install the drivers/software for it/them. You can use the key combination Fn + F12 to toggle through the options if you have two modules installed (see “Wireless LAN &...

  • Page 37: Left Side View

    Introduction Left Side View Figure 1 - 5 Left Side View CD Device Bay USB 2.0 Port Floppy Disk Drive PC Card Slot PC Card Slot Eject CD Device Bay Button A 5.25" CD-ROM drive, or DVD-ROM drive, or CD-RW, or Combination CD-RW and DVD-ROM, or DVD-RW Drive (12.7mm height) is standard de- Model C does not in- pending on the model you purchased.

  • Page 38: Usb 2.0 Port

    Introduction USB 2.0 Port This USB 2.0 compatible port (USB 2.0 is fully USB 1.1 compliant) is for low-speed peripherals such as keyboards, mice or scanners, and for high- speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.

  • Page 39: Right Side View

    Introduction Right Side View Figure 1 - 6 Right Side View Security Lock Slot Security Lock Slot To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be purchased at any computer store. Right Side View 1 - 17...

  • Page 40: Rear View

    Introduction Rear View Figure 1 - 7 Rear View Vent DC-In Jack 8 9 10 2 * USB Ports External Monitor (CRT) Port Parallel Port Overheating Serial Port To prevent your com- S-Video-Out Port puter from overheating PS/2 Type Port make sure nothing...

  • Page 41: Usb 2.0 Ports

    Introduction 2 * USB 2.0 Ports These USB 2.0 compatible ports (USB 2.0 is fully USB 1.1 compliant) are for low-speed peripherals such as keyboards, mice or scanners, and for high- speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.

  • Page 42: S-Video Out Port

    Introduction S-Video Out Port Connect your television to your computer and view DVDs, VCDs or anything else your computer can display. You will need an S-Video cable to make the connection. Enable this port from the video driver controls (see “TV Display”...

  • Page 43: Bottom View

    Introduction Bottom View Figure 1 - 8 Bottom View Vent/Fan Intake Battery Cover Hard Disk Cover Bluetooth Module The CPU is not a user Cover serviceable part. CPU & Memory Opening this compart- Socket Cover ment, or accessing the CPU in any way, may Note: The RAM and option- violate your warranty.

  • Page 44: Hard Disk Drive

    Introduction Hard Disk Drive The internal hard disk drive is used to store your data. See information on page 6 - 4 for information on upgrading/replacing your hard disk drive. Wireless LAN & Bluetooth Modules The Wireless LAN and Bluetooth modules Drive Warning may be enabled and...

  • Page 45: Using The Computer Overview

    Using The Computer Chapter 2: Using The Computer Overview To learn more about using your computer, please read this chapter. This chapter includes: • The Power Sources • Turning on the Computer • The LED Indicators • The Auto Mail Program •...

  • Page 46: The Power Sources

    Using The Computer The Power Sources The computer can be powered by either an AC adapter or a battery pack. Power Button as Standby or Hibernate AC Adapter Button Use only the AC adapter that comes with your computer. The wrong type of If you are using a fully AC adapter will damage the computer and its components.

  • Page 47: Recharging The Battery With The Ac Adapter

    Using The Computer Recharging the Battery with the AC Adapter The battery pack automatically recharges when the AC adapter is attached and plugged into an electrical outlet. If the computer is powered on, and in use, it Battery Removal will take several hours to fully recharge the battery. When the computer is We recommend that turned off but plugged into an electrical outlet, battery charge time is less.

  • Page 48: Turning On The Computer

    Using The Computer Turning on the Computer Now you are ready to begin using your computer. To turn it on simply press the power button on the front panel. Shutdown Note that you should When the computer is on, you can use the power button as a Standby/Hiber- always shut your com- nate/Shutdown hot-key button when it is pressed for less than 4 seconds puter down by choos-...

  • Page 49: Led Indicators

    Using The Computer LED Indicators There are two sets of LED indicators (LED Power & Communication Indi- cators and LED Status Indicators) on your computer that will display help- ful information about the current status of the computer. The LED Power & Communication Indicators are also visible when the top of your computer is closed.

  • Page 50: Led Power & Communication Indicators

    Using The Computer LED Power & Communication Indicators Icon Color Description Battery Problem Orange AC Adapter is plugged in If the battery has a se- Green The computer is on rious problem contact Blinking Green The computer is in standby mode your service represen- tative.

  • Page 51: Auto Mail Checker

    Using The Computer Auto Mail Checker After you have installed the driver for the Auto Mail program (see “What to Install” on page 4 - 1) you may then configure it to give you notification when you receive new mail. You must be online to receive this notification (note that this program only supports the POP3 protocol), and your default mail program does not need to be open.
  • Page 52 Using The Computer You may then configure the options for your mailserver, name, password, pro- gram and method(s) of notification. Note Check with your Inter- net Service Provider, network administrator or Mail Service provid- er for details on what to put on these pages.

  • Page 53: Special Group

    Using The Computer Special Group You may add the e-mail addresses of those you wish to assign to your special group here. The Mail LED will then blink fast when mail is received from members of this group, if LED notification is enabled in the control panel (Figure 2 - Figure 2 - 4 Special Group Setup...

  • Page 54: Hard Disk Drive

    Using The Computer Hard Disk Drive The hard disk drive is used to store your data in the notebook computer. The hard disk can be taken out to accommodate other 2.5" IDE hard disk drives Power Safety with a height of 9.5 mm. Before attempting to access any of the inter- The hard disk...

  • Page 55: Floppy Disk Drive (Fdd)

    Using The Computer Floppy Disk Drive (FDD) The computer (only Model C does not have an FDD - see “Model Differ- ences” on page 1 - 5) is equipped with a fixed 1.44 MB, 3.5" floppy disk drive Media Warning module.

  • Page 56: Cd/Dvd Device

    Using The Computer CD/DVD Device There is a bay for either a CD-ROM, or DVD-ROM, or CD-RW, or Combi- nation CD-RW and DVD-ROM, or DVD-RW drive, depending on the model Sound Volume Adjustment you purchased. The CD Device is usually labeled “Drive D:”, and may be used as a boot device if properly set in the BIOS (“Boot Menu”...

  • Page 57: Handling Cds Or Dvds

    Using The Computer Handling CDs or DVDs Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CD- CD Emergency Eject ROMs/DVD-ROMs can be accessed. If you need to manually Remember to: eject a CD (e.g.

  • Page 58: Dvd Regional Codes

    Using The Computer DVD Regional Codes DVD region detection is device dependent, not OS-dependent. You can select your module’s region code 5 times. The fifth selection is permanent. This can- not be altered even if you change your operating system or you use the module in another computer.

  • Page 59: Changing Dvd Regional Codes

    Using The Computer Changing DVD Regional Codes Go to the Control Panel in WindowsXP/Windows 2000 and double-click Sys- tem > Hardware (tab), click Device Manager, then click the + next to DVD/ CD-ROM drives. Double-click on the DVD-ROM device to bring up the Properties menu, and select the DVD Region (tab) to bring up the control panel as seen in “DVD Regional Codes (Windows XP)”...

  • Page 60: Pc Card Slot

    Using The Computer PC Card Slot The computer (only Model C does not have a PC Card Slot - see “Model Differences” on page 1 - 5) is equipped with a PCMCIA 3.3V/5V slot for one type II PC Card. Make sure you install the driver for the PC Card (see “What to Install”...

  • Page 61: Hot-Keys

    Using The Computer Hot-Keys These keys access the internet, e-mail or a user-defined application with one quick button press. To use the “user-defined Hot-Key”, you must install the Non-Default E-Mail and Browser Hot-Key driver. Refer to “What to Install” on page 4 - 1 for driver installation Programs steps.
  • Page 62 Using The Computer To configure and specify an application for Application 1 (the default Hot- Key setting is for the CD Player/Media Player application), you must follow the instructions below. Application.exe Right click the Hot-Key driver icon on the taskbar and the following You will need to locate menu will appear.

  • Page 63: Function Keys And Numeric Keypad

    Using The Computer Function Keys and Numeric Keypad Function Keys Other Keyboards On the bottom-left of the keyboard is the Fn key or Function key. The Fn key If your keyboard is allows you to change operational features instantly. To use the functions press damaged or you just and hold the Fn key, then press the appropriate function key (F3 - F9 etc.) lo- want...

  • Page 64: Numeric Keypad

    Using The Computer Numeric Keypad The keyboard has an embedded numerical keypad for easy numeric data input. The numeric keys are highlighted by a yellow typeface. Special Characters Some software appli- Activate the Number Lock feature by pressing and holding the Fn key, then cations allow press the NumLk key at the top right of the keyboard.

  • Page 65: Touchpad And Buttons/Mouse

    Using The Computer TouchPad and Buttons/Mouse The TouchPad is a device for pointing (controlling input positioning) on the computer’s display screen by sensing finger movement, and downward pres- Mouse Driver sure. It is an alternative to the mouse, however, you can also add a mouse to If you are using an ex- your computer either through the PS/2 interface, or one of the USB ports.
  • Page 66 Using The Computer Easy Launcher You can add programs to the menu from the Others Mouse control panel. Click on Settings for Easy Launcher to get the settings options. Click the New button and browse to any pro- grams you wish to add to the menu.

  • Page 67: Adding A Printer

    Using The Computer Adding a Printer The most commonly used peripheral is a printer. The following conventions will help you to add a printer, however it is always best to refer to the printer manual for specific instructions and configuration options. USB Printer Most new printers have a USB interface connection.

  • Page 68: Parallel Printer

    Using The Computer Parallel Printer This is still the most common type of printer. Install Instructions: Set up the printer according to its instructions (unpacking, paper tray, toner/ ink cartridge etc.). Attach the parallel cable to the printer. Connect the printer’s parallel cable to the parallel port at the rear of the computer (see “Rear View”...

  • Page 69: Advanced Controls

    Advanced Controls Chapter 3: Advanced Controls Overview This chapter covers: Drivers • Advanced video controls • Power and battery management features You are unable to use most advanced con- trols until the neces- sary drivers utilities are properly in- stalled. If your system hasn’t been properly configured (your serv- ice representative may...

  • Page 70: Advanced Video Controls

    Advanced Controls Advanced Video Controls This section is about making adjustments for the LCD, and switching display devices. Protecting the LCD Do not allow any for- Opening the LCD eign objects (i.e. paper As you open the lid, adjust it so you can look at the screen straight on, without or plastic) to get be- tween the lid/LCD and any glare.

  • Page 71: Video Driver Controls

    Advanced Controls Video Driver Controls The video interface lets you change the screen resolution and color output to whatever is most comfortable/efficient for you. This is a matter of hardware, Screen Resolution/ Screen Area Note video memory and the driver for your operating system. The driver interface shows the available options (see “LCD Options”...

  • Page 72: Display Properties

    Advanced Controls Display Properties Figure 3 - 2 Advanced Display Properties When the Display Properties control panel is open, click the Advanced (button) to bring up the options tabs. Clicking through these tabs allows you to make any video adjustments you require. 3 - 4 Video Driver Controls...

  • Page 73: Sis Utility Tray/Manager

    Advanced Controls SiS Utility Tray/Manager With the video driver installed additional control panels are available. To get to the control panels do the following: Click Start, point to Settings and click Control Panel (if you are in Cate- gory View choose Appearance and Themes). Double-click Display (icon).
  • Page 74 Advanced Controls You may make changes to the Driver Mode Settings, Video Settings, Gamma Correction Settings, and view General Information, by clicking the appropri- ate tab and adjusting the setting. Some screen examples are shown below. Figure 3 - 4 SiS Utility Tray/ Manager Setting Tabs 3 - 6 Video Driver Controls...

  • Page 75: Video Memory

    Advanced Controls Video Memory The computer does not have dedicated video memory. It makes use of a por- tion of system memory as video memory. By default, the video memory is set Video Memory Usage to 32MB, and you may change the setting in the BIOS (see “Embedded Share 3D Applications, such Memory (Advanced Menu>Advanced Chipset Control)”...

  • Page 76: Display Devices

    Advanced Controls Display Devices Besides the built-in LCD, you can also use an external VGA monitor (CRT) or TV as your display device. A VGA monitor connects to the external mon- VGA Monitor and TV Display Setting itor (CRT) port a TV to the S-Video Out port , as illustrated in Figure...

  • Page 77: Display Options

    Advanced Controls Display Options Multiple Display Modes & DVD Display Mode Windows XP Windows 2000 Playback In Mirror mode DVD Single movies must be dis- played in the primary Mirror device - “Switch- ing/Enabling Dis- Multimonitor Not Available plays (Driver)” page 3 - Single - Either the LCD, VGA monitor or TV as a display device.

  • Page 78: Switching/Enabling Displays (Keyboard)

    Advanced Controls Switching/Enabling Displays (Keyboard) To simply switch display devices, or enable other devices, with the Fn + Display (F7) toggle do the following: 1. Plug the VGA monitor or TV into the appropriate port. 2. Press and hold the Fn key, while simultaneously pressing the F7 key. 3.

  • Page 79: Switching/Enabling Displays (Driver)

    Advanced Controls Switching/Enabling Displays (Driver) With the video driver installed (see “What to Install” on page 4 - 1), you can use its built-in controls to switch between the displays as follows: 1. Plug the VGA monitor or TV into the appropriate port. 2.

  • Page 80: Mirror Mode

    Advanced Controls Mirror Mode In this mode the display of the two devices is the same. Mirror mode simply shows an exact copy of the Primary display desktop on the Secondary dis- Switching Display play(s). This mode will drive multiple displays with the same content. Use this Modes feature to display the screen through a projector for a presentation etc.

  • Page 81: Multimonitor

    Advanced Controls Multimonitor This mode allows a desktop to span the displays to act as a large work area, thus creating a lot more screen area for display. Figure 3 - 8 Multimonitor Setting Setting Multimonitor Mode 1. Follow the instructions in “Switching/Enabling Displays (Driver)”...
  • Page 82 Advanced Controls Configuring Multimonitor Displays You can reconfigure the displays in Multimonitor mode from the Display Properties > Settings control panel (see “Multimonitor Setting” on page 3 - 13). Make sure you have checked the “Extend my Windows desktop onto this monitor.”...

  • Page 83: Adjusting Monitor Settings

    Advanced Controls Adjusting Monitor Settings If you prefer to use a VGA monitor (CRT) you may change its vertical refresh Vertical Refresh Rate rate, color depth and resolution. The vertical refresh rate In Multimonitor Mode of your CRT is impor- Follow the instructions in “Setting Multimonitor Mode”...
  • Page 84 Advanced Controls You may also adjust the refresh rate from the Display Properties control panel after Multimonitor mode has been enabled: Double-click on the VGA monitor icon (in the example below it is the icon as the VGA monitor is set for Display_2). Click the Monitor tab, then select the refresh rate.
  • Page 85 Advanced Controls In Mirror or Single Mode To change the refresh rate in Single or Mirror mode you will need to do the following: Setting Changes Follow the instructions in “Switching/Enabling Displays (Driver)” on Some setting changes page 3 - may require you to re- Choose the Mirror or Single option from the Driver mode drop box.
  • Page 86 Advanced Controls You can also adjust the refresh rate from the Display Properties control panel (click Advanced button and choose the Monitor tab): Once the VGA monitor is confirmed as the Primary device, close the Dis- play Properties control panel. Open the Display Properties >...

  • Page 87: Tv Display

    Advanced Controls TV Display To display desktop images on a TV display, connect the TV to your com- VGA Monitor and TV puter by using an S-Video cable from the TV to the S-Video-Out port at Display Setting the rear of the computer. Follow the instructions in “Switching/Enabling Displays (Driver)”...

  • Page 88: Power Management Features

    Advanced Controls Power Management Features To conserve power, especially when using the battery, your notebook comput- er uses the ACPI power management system. Power management conserves OS Note power by controlling individual components of the computer (the monitor and Power management hard disk drive) or the whole system.

  • Page 89: Enabling Power Options

    Advanced Controls Enabling Power Options Power Options are enabled through the control panel in your Windows sys- tem (Power Options). With other operating systems you may have power management available, so check your documentation. Figure 3 - 15 Power Options Control Panel You may conserve power through individual components or throughout the whole system.

  • Page 90: Conserving Power (Individual Components)

    Advanced Controls Conserving Power (Individual Components) Turn off Monitor Resuming Operation To conserve power, you can set the monitor to turn off after a specified time. system resume from Monitor Turn off Hard Disk or Hard Disk Standby by pressing a key on The computer's hard disk motor will be turned off if the hard disk drive has the keyboard.

  • Page 91: Conserving Power (System)

    Advanced Controls Conserving Power (System) With this function you can stop the notebook’s operation and restart where you left off. This system features Standby and Hibernate sleep mode levels (Hibernate mode will need to be enabled by clicking the option in the Hiber- nate tab in the Power Options control panel - Figure 3 - 17 on page 3 - 24).

  • Page 92: Standby

    Advanced Controls Standby Standby saves the least amount of power, but takes the shortest time to return to full operation. During Standby the hard disk is turned off, and the CPU is System Resume made to idle at its slowest speed. All open applications are retained in memo- system ry.

  • Page 93: Configuring The Power Button

    Advanced Controls Configuring the Power Button The power button may be set to send the computer in to either Standby or Hi- bernate mode (Figure 3 - 18). In Standby mode, the LED will flash Sleep Button green, and in Hibernate mode the LED will be off. If you are in a power sav- ing mode set to save power through individual components (e.g.

  • Page 94: Battery Information

    Advanced Controls Battery Information Please follow these simple guidelines to get the best use out of your battery. Caution New Battery Danger of explosion if Always completely discharge, then fully charge, a new battery before using it battery is incorrectly (see “Battery FAQ”...

  • Page 95: Battery Faq

    Advanced Controls Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Conserving Battery Don’t turn off the computer by yourself even when you see a message that in- Power dicates the battery is critically low, just let the computer use up all of the bat- To conserve battery...

  • Page 96: Configuring The Infrared Settings For Fir

    Advanced Controls Configuring the Infrared Settings for FIR Depending on the configuration purchased (Model C computers do not have an infrared transceiver - see “Model Differences” on page 1 - 5), you will Infrared Communication need to change the settings for the infrared device in the BIOS (see “I/O De- vice Configuration (Advanced Menu)”...

  • Page 97: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities Overview This chapter deals with installing the drivers and utilities essential to the operation or improvement Assumption of some of the computer’s subsystems. The system takes advantage of some newer hardware compo- We assume that you will install all drivers and utilities nents for which the latest versions of most available from the built-in CD device and it is assigned to “Drive...

  • Page 98: Optional Module Drivers

    Drivers & Utilities Optional Module Drivers The procedures for installing drivers for the op- tional Wireless LAN, PC Camera and Bluetooth modules are provided in “Optional Modules” on Wireless Module ON/OFF Switch page 7 - 1. Make sure that the drivers are installed While installing the drivers make sure that the in the order indicated in Table 4 - 1 on page 4 -...

  • Page 99: Authorized Driver Message

    Drivers & Utilities Authorized Driver Message If you receive a message telling you that the driver you are installing is not authorized (Digital Signa- ture Not Found), just click Yes or Continue Any- Navigate (Browse...) to D: way to ignore the message and continue the You will notice that many of the instructions for driver installation procedure.

  • Page 100: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Updating/Reinstalling Individual If the driver is not listed in the Add/Remove Pro- grams item: Drivers If you wish to update/reinstall individual drivers it 1. Click Start (menu), point to Settings and click may be necessary to uninstall the original driver. Control Panel.
  • Page 101 Drivers & Utilities Feature Windows 2000 Windows XP Audio page 4 - 6 page 4 - 10 Modem page 4 - 7 page 4 - 10 Network (LAN) page 4 - 7 page 4 - 10 Video page 4 - 7 page 4 - 10 PC Card/PCMCIA page 4 - 7...

  • Page 102: Windows 2000 Professional

    Drivers & Utilities Windows 2000 Professional This section covers driver and utility installation in- structions for Windows 2000 Professional. New Hardware Found Windows 2000 Service Pack 4 If you see the message “New Hardware Found” Make sure that you install Windows 2000 Service (Found New Hardware Wizard) during the Pack 4 (or a version of Windows 2000 which includes installation procedure (other than when outlined in...

  • Page 103: Modem (Win2000)

    Drivers & Utilities Modem (Win2000) Video (Win2000) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse..) to 2. Navigate (Browse...) to D:\Drivers\MODEM\WIN2000\Setup.exe D:\Drivers\Video\Setup.exe and click OK. and click OK. 3. Click Next > Next > Next > Next. 3.

  • Page 104: Hot-Key (Win2000)

    Drivers & Utilities Hot-Key (Win2000) Wireless LAN (Win2000) 1. Click Start (menu) > Run ... See install procedure in “Wireless LAN Driver In- 2. Navigate (Browse...) to stallation (Win2000)” on page 7 - D:\Drivers\Hotkey\Setup.exe and click OK. Bluetooth (Win2000) 3. Choose the language you prefer, and click OK. 4.

  • Page 105: Windows Xp

    Drivers & Utilities Windows XP This section covers driver and utility installation in- structions for Windows XP. Windows XP Service Pack 1a New Hardware Found Make sure that you install Windows XP Service If you see the message “New Hardware Found” Pack 1a before installing all the drivers (if your (Found New Hardware Wizard) for the Univer- Windows XP version includes Service Pack 1a you...

  • Page 106: Audio (Winxp)

    Drivers & Utilities Audio (WinXP) LAN (WinXP) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse...) to 2. Navigate (Browse...) to D:\Drivers\Audio\Setup.exe and click OK > D:\Drivers\lan\Setup.exe and click OK. Next. 3. To continue click Next. 3.

  • Page 107: Pc Card/Pcmcia (Winxp)

    Drivers & Utilities PC Card/PCMCIA (WinXP) Hot-Key (WinXP) 1. Click Start (menu) > Run ... No driver installation is required for Model C com- 2. Navigate (Browse...) to puters. D:\Drivers\Hotkey\Setup.exe and click OK. 1. Click Start (menu) > Run ... 3.

  • Page 108: Wireless Lan (Winxp)

    Drivers & Utilities Wireless LAN (WinXP) Auto Mail (WinXP) 1. Click Start (menu) > Run ... See install procedure in “Wireless LAN Driver In- 2. Navigate (Browse...) to stallation (WinXP)” on page 7 - D:\Drivers\AutoMail\Setup.exe and click Bluetooth (WinXP) 3. To continue click Next > Next. See install procedure in “Bluetooth Driver Instal- 4.

  • Page 109: Bios Utilities

    BIOS Utilities Chapter 5: BIOS Utilities Overview BIOS Settings Warning This chapter gives a brief introduction to the computer’s built-in software: Incorrect settings can cause your system to Diagnostics: The POST (Power-On Self Test) malfunction. To correct mistakes, return Configuration: The Setup utility Setup and restore the If your computer has never been set up, or you are making important changes Setup Defaults with...

  • Page 110: Important Bios Settings

    BIOS Utilities Important BIOS Settings Generally speaking you should not have to adjust any of the BIOS settings, as they will already be set for your computer. However the following is a quick reference to the most important settings you may need to change at some point.

  • Page 111: The Power-On Self Test (Post)

    BIOS Utilities The Power-On Self Test (POST) Each time you turn on the computer, the system takes a few seconds to con- duct a POST, including a quick test of the on-board RAM (memory). POST Screen 1.BIOS information As the POST proceeds, the computer will tell you if there is anything wrong. 2.CPU type If there is a problem that prevents the system from booting, it will display a 3.Memory status...

  • Page 112: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non-fatal”. QuickBoot Mode choose Fatal Errors QuickBoot Mode (not These stop the boot process and usually indicate there is something seriously available for all mod- wrong with your system.

  • Page 113: The Setup Program

    BIOS Utilities The Setup Program The Phoenix Setup program tells the system how to configure itself and man- age basic features and subsystems (e.g. port configuration). Entering Setup To enter Setup, turn on the computer and press F2 during the POST. The Figure 5 - 1 prompt (“Press F2 to Enter Setup”) seen in is usually present...

  • Page 114: Setup Screens

    BIOS Utilities Setup Screens The following pages contain additional advice on portions of the Setup. Setup Menus Along the top of the screen is a menu bar with five (5) menu headings. When Setup menus you select a heading, a new screen appears. Scroll through the features listed shown in this section on each screen to make changes to Setup.

  • Page 115: Main Menu

    BIOS Utilities Main Menu Figure 5 - 2 Main Menu PhoenixBIOS Setup Utility Main Main Advanced Security Boot Exit Item Specific Help System Time: [22:11:05] System Date: [11/26/2002] <Tab>, <Shift Tab>, or Legacy Diskette A: [1.44 MB 3½"] <Enter> selects field. Primary Master [TOSHIBA MK3018GAP-(PM)] Secondary Master...
  • Page 116 BIOS Utilities Primary Master (Main Menu) Pressing Enter under opens the sub-menu to show the configuration of the HDD that fits into the computer’s HDD bay. These items are configured au- Switching Hard Disks tomatically for you. Every time you install a Secondary Master (Main Menu) different hard disk in the computer, it will be...

  • Page 117: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu PhoenixBIOS Setup Utility Main Advanced Advanced Security Boot Exit Item Specific Help Setup Warning Setting itmes on this menu to incorrect values may cause your system to malfunction. Select the operating system installed Installed O/S: [Win2000/XP]...
  • Page 118 BIOS Utilities Intel On-Screen Branding Logo (Advanced Menu) Set this item to enable or disable the Intel logo display on the screen. Mobile CPU SpeedStep (Advanced Menu) If your computer has the mobile CPU option Speedstep technology automat- ically detects whether the notebook is running from AC power or battery pow- er.
  • Page 119 BIOS Utilities Hyper-Threading (Advanced Menu) - Model D only You can enable (it is Disabled by default) Hyper-Threading if your computer has a processor with Hyper-Threading Technology (see below), running the Hyper-Threading Windows XP OS. Hyper-Threading will increase performance of your com- puter depending on the hardware and software you use.
  • Page 120 BIOS Utilities Graphics Aperture (Advanced Menu>Advanced Chipset Control) The AGP aperture is an area of system RAM reserved for use by the comput- er’s video system for storing textures if it needs. The RAM is available for use by the system as normal if not used by the video system. The recommended setting is 64MB, and this is the default setting.
  • Page 121 BIOS Utilities I/O Device Configuration (Advanced Menu) The sub-menus under this item include options to configure the Serial port A (Serial Mouse), Serial port B (Infrared - only Model C computers do not have an infrared transceiver) and Parallel (Printer) port. These can be left to the default settings, however you may wish to use certain devices that require settings to be adjusted accordingly.

  • Page 122: Security Menu

    BIOS Utilities Security Menu Figure 5 - 4 Security Menu PhoenixBIOS Setup Utility Main Advanced Security Security Boot Exit Item Specific Help Supervisor Password Is: Clear Supervisor Password Set Supervisor Password [E E nter] controls access to the setup utility. Fixed disk boot sector: [Normal] Password on boot:...
  • Page 123 BIOS Utilities Set Supervisor Password: (Security Menu) Set a password for access to the Setup utility (this will not affect access to the computer OS, only the Setup utility). Password Warning Fixed disk boot sector: (Security Menu) If you choose to set a Choose Write Protect to protect the area of the hard disk containing informa- boot password, NEV- ER forget your pass-...

  • Page 124: Boot Menu

    BIOS Utilities Boot Menu Figure 5 - 5 Boot Menu PhoenixBIOS Setup Utility Main Advanced Security Boot Boot Exit Item Specific Help Removable Devices Keys used to view or CD-ROM Drive configure devices: Hard Drive <Enter> expands or Network Boot collapses devices with a + or - Model Differences...
  • Page 125 BIOS Utilities Boot devices usually are hard drives, floppy drives, CD-ROMs and LANs (Local Area Networks). When you specify a device as a boot device in the Boot Menu, it requires the availability of an operating system on that device. Most home computers come with an operating system already installed on “Drive C:”.

  • Page 126: Configuring The Network Boot Protocol

    BIOS Utilities Configuring the Network Boot Protocol The system supports booting from FDD, HDD, CD or LAN (network). To boot from a network, set Network Boot as the first item in the boot order. Fol- Enabling Network low the full instructions in the sidebar to configure the network boot protocol. Boot Go to the Boot Menu.

  • Page 127: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 7 Exit Menu PhoenixBIOS Setup Utility Exit Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to CMOS. Discard Changes Save Changes Help...
  • Page 128 BIOS Utilities 5 - 20...

  • Page 129: Upgrading The Computer

    Upgrading The Computer Chapter 6: Upgrading The Computer Overview This chapter contains information on upgrading the computer. Follow the steps outlined to make the desired upgrades. If you have any trouble or prob- Warranty Warning lems you can contact your service representative for further help. Before you Please check with your begin you will need: service representative...

  • Page 130: When Not To Upgrade

    Upgrading The Computer When Not to Upgrade These procedures involve opening the system’s case, adding and sometimes replacing parts. Power Safety Warning You should not perform any of these upgrades if: Before you undertake any upgrade proce- • Your system is still under warranty or a service contract dures, make sure that •...

  • Page 131: Removing The Battery

    Upgrading The Computer Removing the Battery If you are confident in undertaking upgrade procedures yourself, for safety reasons it is best to remove the battery. Under normal circumstances we rec- Warranty Warning ommend that you do not remove the battery. Please check with your Battery Removal Process service representative...

  • Page 132: Upgrading The Hard Disk Drive

    Upgrading The Computer Upgrading the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2.5" IDE hard disk drives with a height of 9.5mm (h) (see “Storage Devices” on page A - 2). Fol- HDD System low your operating system’s installation instructions, and install all necessary Warning drivers and utilities as outlined in...
  • Page 133 Upgrading The Computer Carefully disconnect the hard disk cable from the rear of the hard disk assembly, and pay careful attention to which end of the cable connects to the hard disk (see sidebar). Remove screws from the hard disk assembly. HDD Cable Take the HDD out of the case, and pay careful attention to the orientation of The hard disk cable...

  • Page 134: Upgrading The System Memory (Ram)

    Upgrading The Computer Upgrading the System Memory (RAM) Model A, B & D computers have TWO memory sockets for 200 pins Small Outline Dual In-line (SO-DIMM) type DDR SDRAM modules. Model C Pictures computers have ONE memory socket for 200 pins Small Outline Dual In- The pictures used in line (SO-DIMM) type DDR SDRAM modules.

  • Page 135: Memory Upgrade Process

    Upgrading The Computer Memory Upgrade Process Turn the computer off, and turn it over. Remove screws from the memory socket cover Carefully lift up the memory socket cover (a fan cable is still attached to the mainboard and there is no need to disconnect it) and set it on the computer. Remove any currently installed module(s), if it/they need to be upgraded or Figure 6 - 4 replaced.
  • Page 136 Upgrading The Computer Figure 6 - Gently pull the two release latches ( & on the sides of the memory socket toward the sides of the computer. Contact Warning Be careful not to touch the metal pins on the module’s connecting edge.
  • Page 137 Upgrading The Computer The module’s pin alignment will allow it to only fit one way. Make sure the module is seated as far into the slot as it will go. DO NOT FORCE the module; it should fit without much pressure. Figure 6 - 6 Memory Sockets One &...

  • Page 138: Upgrading The Cd Device

    Upgrading The Computer Upgrading the CD Device The easy changeable CD device may be upgraded or changed. CD Device Upgrade Process Turn the computer off, and turn it over. Remove screws from the memory socket cover Carefully lift up the memory socket cover (a fan cable is still attached to the mainboard and there is no need to disconnect it) and set it on the computer.
  • Page 139 Upgrading The Computer Use a screwdriver to carefully push the CD device assembly out of the computer at point Figure 6 - 8 CD Device Removal Insert the new device and carefully slide it into the computer (the device only fits one way).

  • Page 140: Upgrading The Processor

    Upgrading The Computer Upgrading the Processor If you want to upgrade your computer by replacing the existing processor with a faster/new one you will need to contact your customer service representa- Warranty tive. We recommend that you do not do this yourself, since if it is done incor- The CPU is not a user rectly you may damage the processor or mainboard.

  • Page 141: Optional Modules

    Optional Modules Chapter 7: Optional Modules Overview This chapter contains the information on the various optional modules which may come with your computer, depending on the configuration pur- chased. If you are unsure please contact your service representative. The chapter includes information on the following: •...

  • Page 142: Wireless Lan & Bluetooth Modules

    Optional Modules Wireless LAN & Bluetooth Modules If your purchase includes the optional 802.11b Wireless LAN module and/or Bluetooth module, make sure you install the supplied device driver(s) for it/ Communication Conflict them as indicated in the following pages (only install the drivers for the op- tional modules you have purchased).

  • Page 143: Wireless Lan Driver Installation (Win2000)

    Optional Modules Wireless LAN Driver Installation (Win2000) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Wireless LAN module go straight to step 3. If you Network Protocols have two wireless modules, you may need to use the key combination Fn + F12 to enable the Wireless LAN module (the Mail LED indicator During the install proc- will be green - see...

  • Page 144: Wireless Lan Driver Installation (Winxp)

    Optional Modules Wireless LAN Driver Installation (WinXP) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Wireless LAN module go straight to step 3. If you have two wireless modules, you may need to use the key combination Fn + F12 to enable the Wireless LAN module (the Mail LED indicator will be green - see “LED Power &...

  • Page 145: Bluetooth Driver Installation (Win2000)

    Optional Modules Bluetooth Driver Installation (Win2000) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Bluetooth module go straight to step 3. If you have two wireless modules, you may need to use the key combination Fn + F12 to enable the Bluetooth module (the Mail LED indicator will be orange - see...

  • Page 146: Bluetooth Driver Audio Setup (Win2000)

    Optional Modules Bluetooth Driver Audio Setup (Win2000) After installing the Bluetooth driver in Windows 2000 you may no longer hear any sound, nor see the Volume icon in the taskbar. If this is the case then fol- low this procedure: Go to the Sounds &...

  • Page 147: Bluetooth Driver Installation (Winxp)

    Optional Modules Bluetooth Driver Installation (WinXP) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Bluetooth module go straight to step 3. If you have two wireless modules, you may need to use the key combination Fn + F12 to enable the Bluetooth module (the Mail LED indicator will be orange - see...

  • Page 148: Control Panel Options (Bluetooth)

    Optional Modules Control Panel Options (Bluetooth) You may need to change some control panel options after installing the Blue- tooth driver: Audio Go to the Start menu and point to Settings and click Control Panel, then double-click the Sounds & Audio Devices/Sounds & Multimedia icon (Category View >...
  • Page 149 Optional Modules FAX (Win2000) Go to the Start menu and point to Settings and click Control Panel, then double-click the Fax icon. Click Advanced Options (tab) and click the Open Fax Service Management Console (button). Click Devices in the Tree window on the left. The fax devices will be displayed in the right window, with the device with the highest priority displayed at the top.

  • Page 150: Pc Camera

    Optional Modules PC Camera If you have purchased the optional PC Camera you will need to install the de- vice driver for it as indicated in the following pages (only install the drivers Taking Still Pictures for the optional modules you have purchased). After installing the driver You may take still pic- you can run the application software by going to the CMM PC Camera item tures in the Windows...

  • Page 151: Pc Camera Driver Installation (Win2000)

    Optional Modules PC Camera Driver Installation (Win2000) 1. Insert the PC Camera CD-ROM into the CD Drive. 2. The program will run automatically (or click Start (menu) > Run ... and navigate (Browse...) to D:\Setup.exe and click OK). 3. Click Next (click Yes if asked if you want to continue at any time). 4.

  • Page 152: Pc Camera Driver Installation (Winxp)

    Optional Modules PC Camera Driver Installation (WinXP) 1. Insert the PC Camera CD-ROM into the CD Drive. 2. The program will run automatically (or click Start (menu) > Run ... and navigate (Browse...) to D:\Setup.exe and click OK). 3. Click Next to continue. 4.

  • Page 153: Audio Setup

    Optional Modules Audio Setup If you wish to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. To do this in Windows XP (for Win- Windows 2000 Audio dows 2000 see sidebar): Setup Go to the Start menu and point to Settings and click Control Panel, then Go to the Start menu...
  • Page 154 Optional Modules Windows 2000 Audio Setup (continued) Make sure the Select (check box) in the Mi- crophone section is checked, and boost the volume as high as it will go. Close the windows. Figure 7 - 1 Audio Setup (Windows XP) 7 - 14 PC Camera...

  • Page 155: Amcap

    Optional Modules AMCAP AMCAP is a video viewer useful for general purpose video viewing and test- ing, and can capture video files to .avi format. Pre-Allocating File To capture video: Space Run the AMCAP program from the Start > Programs menu (it is recom- You may pre-allocate mended that you set the capture file before the capture process - see Set the file size for the cap-...
  • Page 156 Optional Modules Eliminating Screen Flicker If you find that the video screen in the AMCAP program is flickering, you can try to adjust the option from the Video Capture Filter options. Run the AMCAP program from the Start > Programs menu. Go to Options and scroll down to select “Video Capture Filter...”.

  • Page 157: Troubleshooting

    Troubleshooting Chapter 8: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.

  • Page 158: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.

  • Page 159: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g.

  • Page 160: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the definitions file updates are usually downloadable directly from the internet.

  • Page 161: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
  • Page 162 Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...

  • Page 163: Power

    Troubleshooting Power Problem Possible Cause - Solution You turned on the power Battery missing / incorrectly installed. Check the battery bay, make sure the battery is but it doesn’t work. present and seated properly (the design of the battery only allows it to go in one way). Make sure there’s nothing interfering with the battery contacts.
  • Page 164 Troubleshooting Problem Possible Cause - Solution Actual battery operating The battery has not been fully discharged before being recharged. Make sure the battery time is shorter than is fully discharged and recharge it completely before reusing (see “Battery Information” expected. on page 3 - 26).

  • Page 165: Display

    Troubleshooting Display Problem Possible Cause - Solution Nothing appears on The screen saver is activated. Press any key or touch the TouchPad. screen. The system is in a power saving mode. Toggle the sleep/resume key combination, Fn + F4 (see “Function Keys and Numeric Keypad”...

  • Page 166: Boot Password

    Troubleshooting Boot Password Problem Possible Cause - Solution You forget the boot If you forget the password, you may have to discharge the battery of the CMOS. Contact password. your service representative for help. Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.

  • Page 167: Floppy Disk Drive

    Troubleshooting Floppy Disk Drive Problem Possible Cause - Solution The floppy disk drive will The floppy disk is not formatted. Format the disk (you may do this by right-clicking the disk not write data to disk. icon in My Computer in Windows and choosing Format from the menu). Bear in mind that this will erase all data contained on the floppy disk.

  • Page 168: Audio

    Troubleshooting Audio Problem Possible Cause - Solution The sound cannot be The volume might be set too low. Check the volume control in the Volume Control Panel heard or the volume is in the Windows taskbar, or use the key combination Fn + F5 and F6 (see “Function Keys very low.

  • Page 169: Cd Device

    Troubleshooting CD Device Problem Possible Cause - Solution The compact disc cannot The compact disc is dirty. Clean it with a CD-ROM cleaner kit. be read. The compact disc tray The compact disc is not correctly placed in the tray. Gently try to remove the disc using the will not open when there eject hole (see “Loading Discs”...

  • Page 170: Pc Card

    Troubleshooting PC Card Problem Possible Cause - Solution The system cannot The PC Card is not inserted into the socket or inserted incorrectly. Remove the card and recognize the PC Card. re-insert it aligning the PC Card with the slot. Push the card in until it locks into place. The PC Card or card driver is not compatible with the computer.

  • Page 171: Keyboard

    Troubleshooting Keyboard Problem Possible Cause - Solution Unwelcome numbers If the LED is lit, then Number Lock is turned ON. Press and release the Fn + NumLk appear when typing. key combination. Other Keyboards If your keyboard is damaged or you just want to make a change, you can use any standard PS/2 or USB keyboard. The system will detect and enable it automatically.

  • Page 172: Operation

    Troubleshooting Operation Problem Possible Cause - Solution The system freezes or The system’s power saving features have timed-out. Use the AC adapter, press the sleep the screen goes dark. (Fn + F4) key combination, or press the power button (see “Configuring the Power Button”...

  • Page 173: Wireless Lan & Bluetooth Modules

    Troubleshooting Wireless LAN & Bluetooth Modules Problem Possible Cause - Solution The Wireless LAN or The ON/OFF switch has not been switched ON. Make sure you have set the ON/OFF Bluetooth module cannot switch to ON in order to enable the module (see “Wireless LAN &...

  • Page 174: Driver Installation

    Troubleshooting Driver Installation Problem Possible Cause - Solution There is a problem You have enabled Windows XP Multi Language Options. Make sure that you do not installing the Audio enable any Multi Language Options when installing the drivers in Windows XP. drivers in Windows XP.

  • Page 175: Hyper-Threading Notes

    Troubleshooting Hyper-Threading Notes You can enable (the default setting is disabled) Hyper-Threading from the Advanced Menu in the BIOS (see “Hyper-Threading (Advanced Menu) - Model D only” on page 5 - 11 “Processor” on page D 1). Hyper-Threading is only supported in computers with a processor with Hyper-Threading Tech- nology.
  • Page 176 Troubleshooting 8 - 20...

  • Page 177: Model A Specifications

    Appendix A: Model A Specifications Processor Core Logic • Intel Pentium 4 Processor - (478-pin) FC-PGA2 • SIS M650 + 962 package Structure µ 0.13) 0.13 Micron Process Technology, 512KB • PC99 compliant L2 Cache & 400MHz FSB - 2.0/ 2.2/ 2.4/ 2.5/ 2.6 Security •...

  • Page 178: Lcd Options

    LCD Options Storage Devices • 14.1" XGA TFT (1024*768) • 3.5" 3-mode Floppy Disk Drive • 15.0" XGA TFT (1024*768) • Easy changeable 2.5" 9.5 mm (h) Hard Disk • 15.0" SXGA+ TFT (1400*1050) Drive Supports Master mode IDE Display Supports PIO mode 4, ATA-33/66/100/133, Ultra •...

  • Page 179: Pointing Device

    Pointing Device Communication • Built-in TouchPad (scrolling key functionality • Wireless Infrared transfer IrDA 1.1 compliant, integrated) 1cm - 1M operating distance, 115.2K bps SIR/ 4Mbps FIR Interface • 10/100Mb Ethernet LAN built-in • 56K MDC modem V.90 & V.92 compliant •...

  • Page 180: Power

    Power Physical Dimensions • Full range AC adapter • 329 (w) x 275 (d) x 36.5 (h) mm AC Input: 100~240V, 50~60Hz DC Output: 20V, 5A Weight • Supports one removable Smart Li-Ion battery • Around 2.8 kg (depend on optional modules included) without battery Indicators Optional...

  • Page 181: Model B Specifications

    Appendix B: Model B Specifications Processor Security • Mobile Intel Pentium 4 Processor - M (478-pin) • Security (Kensington® Type) Lock Slot Micro FCPGA package • BIOS Password µ 0.13) 0.13 Micron Process Technology, 512KB Memory L2 Cache & 400MHz FSB - 1.7/ 1.8/ 1.9/ 2.0/ 2.2/ •...

  • Page 182: Display

    Display Storage Devices • High Performance 256-bit 3D engine • 3.5" 3-mode Floppy Disk Drive Advanced HW accelerator for DVD playback • Easy changeable 2.5" 9.5 mm (h) Hard Disk Fully DirectX 8.0 compliant graphics engine Drive • Dual-View display monitor Supports Master mode IDE Supports PIO mode 4, ATA-33/66/100/133, Ultra Audio...

  • Page 183: Pointing Device

    Pointing Device Communication • Built-in TouchPad (scrolling key functionality • Wireless Infrared transfer IrDA 1.1 compliant, integrated) 1cm - 1M operating distance, 115.2K bps SIR/ 4Mbps FIR Interface • 10/100Mb Ethernet LAN built-in • 56K MDC modem V.90 & V.92 compliant •...

  • Page 184: Power

    Power Weight • Full range AC adapter • Around 2.8 kg (depend on optional modules AC Input: 100~240V, 50~60Hz included) without battery DC Output: 20V, 3.25A • Supports one removable Smart Li-Ion battery Optional • DVD-ROM Drive Indicators • CD-RW Drive •...

  • Page 185: Model C Specifications

    Appendix C: Model C Specifications Processor Core Logic • Intel Pentium 4 Processor - (478-pin) FC-PGA2 • SIS M650 + 962 package Structure µ 0.13) 0.13 Micron Process Technology, 512KB • PC99 compliant L2 Cache & 400MHz FSB - 2.0/ 2.2/ 2.4/ 2.5/ 2.6 Security •...

  • Page 186: Display

    LCD Options Storage Devices • 14.1" XGA TFT (1024*768) • Easy changeable 2.5" 9.5 mm (h) Hard Disk • 15.0" XGA TFT (1024*768) Drive • 15.0" SXGA+ TFT (1400*1050) Supports Master mode IDE Supports PIO mode 4, ATA-33/66/100/133, Ultra Display •...

  • Page 187: Interface

    Interface Communication • Three USB 2.0/ 1.1 ports • 10/100Mb Ethernet LAN built-in • One S-Video Out port for TV output • 56K MDC modem V.90 & V.92 compliant • One serial port • 802.11b wireless LAN module (available as a •...

  • Page 188: Indicators

    Indicators Optional • LED indicators (HDD, Power On/ AC-In/ Sus- • DVD-ROM Drive pend, Battery Charging/Battery Full, Num Lock, • CD-RW Drive Caps Lock, Scroll Lock) • Combination Drive • Software DVD player Environmental Spec • Wireless LAN module • Bluetooth module •...

  • Page 189: Model D Specifications

    Appendix D: Model D Specifications Processor • Mobile Intel Pentium 4 Processor (Portability) - (478-pin) FC-PGA2 package • Intel Pentium 4 Processor - (478-pin) FC-PGA2 package µ 0.13) 0.13 Micron Process Technology, 512KB µ 0.13) 0.13 Micron Process Technology, 512KB L2 Cache &...

  • Page 190: Memory

    Memory Display • Two 200-pins DDR SODIMM sockets, support- • High Performance 256-bit 3D engine ing DDR SDRAM SODIMM (2.5V) - DDR 200/ Advanced HW accelerator for DVD playback DDR 266/ DDR 333 compliant Fully DirectX 8.0 compliant graphics engine •...

  • Page 191: Storage Devices

    Storage Devices Interface • 3.5" 3-mode Floppy Disk Drive • Three USB 2.0/ 1.1 ports • One Mini-IEEE 1394 port • Easy changeable 2.5" 9.5 mm (h) Hard Disk • One S-Video Out port for TV output Drive • One serial port Supports Master mode IDE •...

  • Page 192: Pc Card

    PC Card Power • One Type II PCMCIA 3.3V/5V socket support- • Full range AC adapter ing CardBus AC Input: 100~240V, 50~60Hz DC Output: 20V, 6A Communication • Supports one removable Smart Li-Ion battery • Wireless Infrared transfer IrDA 1.1 compliant, Indicators 1cm - 1M operating distance, 115.2K bps SIR/ 4Mbps FIR...

  • Page 193: Physical Dimensions

    Physical Dimensions • 329 (w) x 275 (d) x 36.5 (h) mm Weight • Around 2.8 kg (depend on optional modules included) without battery Optional • DVD-ROM Drive • CD-RW Drive • Combination Drive • Software DVD player • Wireless LAN module •...
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