Troubleshooting Guide - Kenwood KDC-610U Instruction Manual

14. Troubleshooting guide

14-1. Setting error
Some functions of this unit may be disabled by
some settings made on this unit.
ö Cannot set up display.
Í The demonstration mode is not turned off as
mentioned in <11-5. Demonstration mode setting>
(page 34).
ö Cannot set the "Text Select", "Side Select", or
"Status" setting for the "Display Select" item.
Í A display type is not selected as mentioned in <10-1.
Selecting a display type> (page 29).
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KDC-610U
14-2. Operation/wiring error
What might seem to be a malfunction in your unit
may just be the result of a slight operation error or a
wiring error. Before calling for service, first check the
following table for possible problems.
General
ö The key beep does not sound
Í The Preout jack is in use.
ò The key beep cannot be output from the Preout
jack.
ö Sound cannot be heard.
ö The unit does not turn on.
ö Information shown on the display is incorrect.
Í The connectors are dirty.
ò Clean the connectors. Refer to <Cleaning the
connector> (page 4).
Tuner source
ö Radio reception is poor.
Í The car antenna is not extended.
ò Pull the antenna out all the way.
Disc source
ö The specified disc does not play, but another one
plays instead.
Í The specified CD is quite dirty.
ò Clean the CD with reference to <8-11. Handling
discs> (page 25).
Í The disc is severely scratched.
ò Try another disc instead.
Audio file source
ö The sound skips when an Audio file is being played.
Í The media is scratched or dirty.
ò Clean the CD with reference to <8-11. Handling
discs> (page 25).
Í The recording condition is bad.
ò Play the media again or use another media.
iHeartRadio source
ö Station cannot be selected.
Í If "Explicit Content" in [Account Settings] is checked
in the web version of iHeartRadio, some stations
become unavailable.
14-3. Error messages
The messages shown below indicates your system
condition.
ö "TOC Error"
Í The CD is quite dirty. The CD is upside-down. The CD
is scratched a lot.
Í The disc is unreadable.
ö "IN" (blink)
Í The CD player section is not operating properly.
ò Reinsert the CD. If the CD cannot be ejected or
the display continues to blink even when the CD
has been properly reinserted, please switch off the
power and consult your nearest service center.
ö "Protect" (blink)
Í The speaker wire has short-circuited or touched
the chassis of the vehicle, and then the protection
function has been activated.
ò Lay or insulate the speaker cable properly and
press the Reset button. If "Protect" does not
disappear, consult your nearest service center.
ö "NA File"
Í An Audio file is played in a format that is not
supported by this unit.
ö "Copy PRO"
Í A copy-protected file is played.
ö "Read Error"
Í The file system of the connected USB device is
broken.
ò Copy the files and folders for the USB device
again. If "Read Error" is still displayed, initialize the
USB device or use another USB device.
ö "No Device"
Í A USB device is selected as a source although no USB
device is connected.
ò Change the source to any source other than the
USB device. Connect a USB device, and change
the source to the USB device again.
ö "N/A Device"
Í An unsupported USB device is connected.
Í Connection to the iPod has failed.
ò Check that the connected iPod is supported.
See <8-7. About the Audio file> (page 24) for
information on supported iPods.
ö "No Music Data"
Í The connected USB device contains no playable
audio file.
Í A medium that does not have playable data has been
played.
ö "Please Eject"
Í The unit is malfunctioning for some reason.
ò Press and hold [G].
ò Press the reset button on the unit. If the "Please
Eject" code does not disappear, consult your
nearest service center.
ö "iPod Error"
Í Connection to the iPod has failed.
ò Remove the iPod and then reconnect it.
ò Reset iPod/ iPhone.
ö "iPod Full"
Í The iPod memory is FULL.
ö "No TAG Function"
Í An iPod which does not support the tag memory has
been connected.
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