EcoSmart ECO-6 Installation Instructions Manual page 17

approval from Ecosmart U.S., LLC and the issuance of a Return Merchandise Authorization Number clearly marked on the
outside packaging of the return shipment.
AFTER (30) CALENDAR DAYS FROM RECEIPT OF PRODUCT THERE WILL BE NO RETURNS OR WARRANTY WITHOUT RECEIPT OF
WARRANTY REGISTRATION BY ECOSMART US. BUYER ACCEPTS ALL SALES AS FINAL. ANY ALTERATION TO THE PRODUCT VOIDS ALL
WARRANTIES. Ecosmart U.S. L.L.C. IS NOT RESPONSIBLE FOR ANY OTHER CHARGE OR EXPENSE INCURRED, OTHER THAN THE
ORIGINAL PURCHASE PRICE OF THE PRODUCT. Ecosmart U.S. L.L.C. shall not be liable for consequential, special, incidental or
contingent expenses or damages arising directly or indirectly from any defect in or of the Product; nor will Ecosmart U.S. L.L.C. be
liable for any water damage arising directly or indirectly from the use of the Product or from the failure of or defect in any
component part or connecting plumbing. Ecosmart U.S. L.L.C. and Buyer agree to the above terms in their entirety and accept all
sales as final without recourse to a credit card company or other financial institution and hereby agree to stipulations and
specifications defined within Manufacturer's Limited Lifetime Warranty.
5. WARRANTY PROCEDURE FOR SERVICE:
that technical support is available for qualified technicians only (licensed electricians and/or plumbers). Technical support that
involves potentially dangerous electrical conditions is not available to unqualified persons. When contacting Ecosmart Service
Center, please be sure that the technician has a copy of the original Warranty Registration and has reviewed the "Homeowners and
Installation Manual" that was supplied with the Product. Ecosmart Technical Assistance, at its sole discretion, will determine the best
method for repair. Methods of repair include, but are not limited to, replacement of specific part of Product or replacement of whole
unit. If a whole unit requires replacement under the terms of this Manufacturer's Warranty, the original unit must be returned to the
ECOSMART office. Buyer must secure the cost of return delivery and replacement unit with a valid U.S. credit card. Credit Card
Authorization Forms are available upon request. If the replaced unit arrives at the Ecosmart office within ten (10) calendar days of
shipment of new unit and is found to comply within the specifications of this Manufacturer's Warranty then the credit card will not
be charged, otherwise, Buyer will be charged amount of replacement unit and shipment cost as agreed upon within Credit Card
Authorization Form. If Ecosmart Technical Assistance determines a component requires repair or replacement under the terms of
this Manufacturer's Limited Lifetime Warranty, the part will be shipped via standard ground delivery. If faster shipping service is
desired, the Buyer must select and pay for same.
ANY QUESTIONS REGARDING OUR WARRANTY SHOULD BE DIRECTED TO OUR SERVICE CENTER BY
TOLL FREE 877-474-6473 BETWEEN 9:00 AM and 5:00 PM MONDAY thru FRIDAY EASTERN TIME. NO RETURN WILL BE
ACCEPTED BY ECOSMART WITHOUT PRIOR APPROVAL AND THE ISSUANCE OF RETURN
AUTHORIZATION NUMBER CLEARLY MARKED ON THE EXTERIOR OF PACKAGING.
Have a licensed electrician determine the exact issue that requires repair. Please note
Ecosmart US LLC. 3315 NW 167th Street
Miami Gardens, Florida 33056
TOLL FREE: 877-474-6473
CALLING
MERCHANDISE
17 / 17