INSTALLATION INSTRUCTIONS & HOME OWNERS MANUAL MODELS: ECO 16 18 21 24 27 IMPORTANT SAFETY INFORMATION As when installing or using any high voltage electrical appliance, basic safety precautions should always be followed. Under no circumstances should you attempt to clean, install, inspect, repair, disassemble or otherwise service this water heater without first shutting off all power to the unit directly at the breaker box.
ABOUT YOUR TANKLESS WATER HEATER Congratulations on the purchase of your Tankless Water Heater! You have purchased the most technologically-advanced tankless water heater in the market today. Your ECOSMART Tankless Water Heater is backed by the industry s most comprehensive warranty.
2- SELECTING A LOCATION TO INSTALL This product is designed to be installed indoors only. You may be able to install your unit in an outdoor location as long as it is mounted in a suitable enclosure that protects it from rain, splashed water, direct sunlight, debris, and insects.
FLOW SENSOR AND VOID THE WARRANTY. WE RECOMMEND USE OF WATER HEATER FLEX HOSES FOR EASE OF INSTALLATION 2. The ECOSMART Tankless Water Heater is equipped with both computer-controlled and electro-mechanical auto-resetting thermostat switches for high-limited temperature protection. Since this product does not use a storage tank, the use of a temperature pressure relief valve (T&P) is not required for most installations.
Before installing this product, ensure that the home has sufficient electrical power available to handle the maximum amperage load of the applicable model. Figure # 1 Electrical specifications by model MODELS ECO 16 ECO 18 ECO 21 ECO 24 ECO 27...
INSTALLATION: STEP 1 Models ECO 16 - 18 requires 2 sets of wires and ground (see wiring diagram) Models ECO 21, ECO 24 & ECO 27 requires 3 sets of wires and ground (see wiring diagram) STEP 2 Take each wire pair and connect them to one breaker (see wiring diagram). Make sure that each breaker has one wire pair -black wire connected to it and one red wire.
Number of breakers needed based on model being installed. MODELS ECO 16 ECO 18 ECO 21 ECO 24 ECO 27 QUANTITY AMPERAGE TYPE DOUBLE POLE DOUBLE POLE DOUBLE POLE DOUBLE POLE DOUBLE POLE STEP 1 Using a suitable wire gauge that meets all applicable electrical codes for the size of the breakers used, run two sets of wire from the home s main breaker panel to the tankless water heater.
Figure #4 Maximum flow rates in gallons per minute at 105F output temperature (based on 240v input power) Incoming water Model Eco 16 Model Eco 18 Model Eco 21 Model Eco 24 Model Eco 27 temperature Setting the output water temperature: The user controls on your new tankless water heater are very easy to operate.
7- MAINTENANCE Your new electric tankless water heater requires no maintenance. However, to ensure maximum performance of your water heater and to reduce the risk of a water leak, we do recommend the following maintenance: You should inspect the CONNECTIONS on the inlet and outlet of the water heater at least on an annual basis for any signs of damage or failure.
The following table represents some of the most common technical support questions we receive. Before calling us, please read thoroughly to see if your question or problem is addressed. PROBLEM POSSIBLE CAUSE SOLUTION Water heater is not heating at all (water is flowing No power or incorrect wiring.
Product under Warranty by Ecosmart Service Center with respect to any claim made within the applicable Warranty. Ecosmart U.S. L.L.C. reserves the right to accept or reject any such claim in whole or in part.
Buyer finds that the purchased unit is not suitable for their demands Buyer must return the unit to the ECOSMART office. Buyer is responsible for any charges that may be incurred to complete the return. A Buyer is eligible for a full refund or credit ONLY if the returned unit is received by ECOSMART within thirty (30) calendar days of receipt AND has been inspected by ECO SMART and found to be in the same condition as when purchased.