EcoSmart ECO-21 Installation Instructions Manual

EcoSmart ECO-21 Installation Instructions Manual

Electric tankless water heater


ECO-21 / ECO-24 / ECO-27
The most technologically advanced tankless hot water heater in today's market.
99.8% Energy-efficient
"No Tank, No Wait, No Comparison"
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  Summary of Contents for EcoSmart ECO-21

  • Page 1 INSTALLATION INST RUCTIONS ECOSMART ELECTRIC TANKLESS WATER HEATER MODELS: ECO-21 / ECO-24 / ECO-27 The most technologically advanced tankless hot water heater in today's market. 99.8% Energy-efficient “No Tank, No Wait, No Comparison” 1 / 25...
  • Page 2: Important Safety Information

    As when installing or operating any high voltage electrical appliance, basic safety precautions must always be followed. ALWAYS shut off all power to the Ecosmart unit directly at the electrical breaker box before attempting to clean, install, inspect, repair, disassemble, or otherwise service this unit.
  • Page 3: Part Identification

  • Page 4: Selecting A Location For Installation

    SELECTING A LOCATION FOR INSTALLATION THIS PRODUCT IS DESIGNED TO BE INSTALLED INDOORS ONLY. THE FOLLOWING SHOULD BE CONSIDERED WHEN SELECTING A LOCATION IN WHICH TO INSTALL THE HEATER: ● The existing plumbing configuration. It is preferable to mount the unit in a location which will not require major plumbing alterations.
  • Page 5 ● Alternatively, an active water leak detector and shut off valve may be installed which will automatically turn off the water supply in the unlikely event that a leak is detected. Ecosmart recommends the FloodStopper by First Smart Sensor Corp. -...
  • Page 6: Mounting Instructions

    MOUNTING INSTRUCTIONS ● Select a mounting location which is solid and secure. ● Install the water heater in an upright position with the inlet and outlet water connections at bottom of the unit. Ensure unit is level prior to securing the screws. ●...
  • Page 7 NATIONAL, STATE, LOCAL, AND/OR PROVINCIAL PLUMBING CODES. GENERAL PLUMBING GUIDELINES: The Ecosmart electric tankless water heater is supplied with 1/2” compression fittings. Do not ● weld, use paste, or Teflon on fittings. Use of solder on the water inlet or outlet connections can damage the flow sensor and will void the warranty.
  • Page 8 PLUMBING INSTALLATION INSTRUCTIONS: 1. Connect the cold water supply line to the right side of the unit (cold water inlet). It is recommended that a manual shut off valve (ball valve) be installed at the cold water inlet so that a convenient water shut off point is available for future maintenance. 2.
  • Page 9: Electrical Connection

    UNIT DIRECTLY AT THE FUSE OR BREAKER BOX. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF THIS WARNING IS NOT HEEDED. The Ecosmart electric tankless water heater unit must be installed to independent ● double pole breakers as per model specifications below.
  • Page 10 Some codes require use of electrical sub-panel for installation, especially when ● heater is not mounted within line-of-sight of the main electrical panel. Wiring should be sized to maintain a voltage drop of less than 3% under load. If your home is already equipped with a large number of electrical appliances, you ●...
  • Page 12 MODELS ECO-16 AND ECO-18 REQUIRE 2 SETS OF WIRES AND 1 GROUND (SEE WIRING DIAGRAM BELOW) MODELS ECO-21 / ECO-24 / ECO-27 REQUIRE 3 SETS OF WIRES AND 1 GROUND (SEE WIRING DIAGRAM BELOW) 1. Always use the specified wire gauge and conform to all applicable electrical codes for size of breakers used.
  • Page 13 secure. Confirm that the correct wire gauge was used, and that the ground connections were made in accordance with all applicable codes. 7. Before turning the power on, the system must be flushed as required in the plumbing instructions. 8. When the unit is powered up the green LED indicator light will turn ON and then OFF. This is normal.
  • Page 14 HOW TO USE THE KNOB POWER KNOB: • Click the power knob once to turn the unit ON. Click the power knob again to turn the unit OFF. • ºC/ ºF CONVERSION: Press the knob for 3 seconds to change the display from •...
  • Page 15 ABOUT YOUR TANKLESS WATER HEATER Congratulations on the purchase of your Tankless Water Heater! You have purchased the most technologically-advanced tankless water heater in the market today. Your ECOSMART Tankless Water Heater is backed by the industry’s most comprehensive warranty.
  • Page 16 GENERAL OPERATING INSTRUCTIONS For the most part, operating your new tankless water heater is very similar to using any traditional water heating system. However, it is very important that you carefully read all of the set-up procedures and operating instructions and tips to ensure the maximum performance and energy savings from your new water heater.
  • Page 17 the water. How much water you will be able to demand from your water heater at any given time will depend on the model you have selected and your incoming water temperature. If you live in an area of the country where inlet water temperatures average 55º F or you have cold winters, you will probably NOT be able to run multiple large water demands at the same time, however, you will be able to run all your hot water applications back to back without ever having to wait.
  • Page 18 SETTING THE OUTLET WATER TEMPERATURE: The user controls on your new tankless water heater are very easy to operate. The digital display will show your current set water temperature at all times that the water heater is running. To set the temperature, start by turning on any water faucet. The digital display will light up and give you the current temperature setting of the unit.
  • Page 19: Maintenance

    MAINTENANCE Your new electric tankless water heater requires no maintenance. However, to ensure maximum performance of your water heater and to reduce the risk of a water leak, we do recommend the following maintenance: You should inspect the CONNECTIONS on the inlet and outlet of the water heater at least on an annual basis for any signs of damage or failure.
  • Page 20: Troubleshooting Guide

    If you have a water supply with a high level of mineralization (hard water), you should increase the frequency of your maintenance. TROUBLESHOOTING GUIDE Are you having problems with your water heater? Do not return your heater to your Authorized Dealer. Please call our customer service dept. TOLL FREE 877-474-6473 or call your Authorized Dealer for assistance.
  • Page 21 configured (Die electric voltage test). SPECIFICATIONS LEVEL TEST Each unit is temporarily attached to a testing station that duplicates the conditions present in a typical residential installation. The unit is turned on and the temperature of the water produced by the unit is measured at several flow rates to insure that the proper temperature rise specifications are met and that the unit self-regulates with the varying flow rates.
  • Page 22: Manufacturers Warranty

    (specific proof required) and maintained in accordance with Products written instructions. The Product Warranty will be in effect upon receipt of the Warranty Registration by Ecosmart U.S. offices. The Warranty Registration is included in the Operating and Maintenance Manual supplied with each new product and must be fully completed and submitted via fax, mail or website within (30) days of receipt of Product.
  • Page 23 Product under Warranty by Ecosmart Service Center with respect to any claim made within the applicable Warranty. Ecosmart U.S. L.L.C. reserves the right to accept or reject any such claim in whole or in part. Ecosmart U.S. L.L.C. will not accept the return of any product without prior written approval from Ecosmart Service Center and the issuance of a Return Merchandise Authorization Number clearly marked on the outside packaging of the return shipment.
  • Page 24 ECOSMART and found to be in the same condition as when purchased. Only when these two conditions are met will a Buyer receive a refund or replacement unit. Ecosmart U.S., LLC will not accept the return of any product without prior written approval from Ecosmart U.S., LLC and the issuance of a Return Merchandise...
  • Page 25 Ecosmart US LLC. 3315 NW 167th Street Miami Gardens, Florida 33056 TOLL FREE: 877-474-6473 25 / 25...

This manual is also suitable for:

Eco 16Eco 18Eco 24Eco 27