Sonic PEP User Manual
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Sonic PEP User Manual

Behind-the-ear hearing instruments
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User Guide
Behind-the-Ear
Hearing Instruments

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Summary of Contents for Sonic PEP

  • Page 1 User Guide Behind-the-Ear Hearing Instruments...
  • Page 3 PeP · USer gUide BTe Hearing Instrument Serial Number: Left Right Hearing Instrument Model: Left Right Battery Size: 13 Listening Listening Program # Environment Multi Control Buttons: Volume and Program Change: r Right r Left Program Change Only: r Right...

  • Page 4: Table Of Contents

    General Warnings and Safety Guidelines Hearing Expectations Your Pep BTE Hearing Instrument with Earhook Your Pep BTE Hearing Instrument with Thin Tube Putting ON Your Hearing Instrument with Earhook 16 Taking OFF Your Hearing Instrument with Earhook 17 Putting ON Your Hearing Instrument with Thin Tube 18...
  • Page 5 PeP · USer gUide BTe Using Direct Audio Input and FM Caring for Your Hearing Instruments Cleaning Your Earmold Cleaning Your Thin Tube and Dome Changing the Dome Changing the Thin Tube Environmental Protection Product Approval, Markings and Compliance Cell Phone and Hearing Instrument Compatibility...
  • Page 6 · PEP...

  • Page 7: Congratulations On Your Purchase

    PeP · USer gUide BTe Congratulations on Your Purchase! With a little practice, you will soon be on your way to better hearing. Your hearing instrument has been programmed to fit your hearing and communication needs. Please read the entire contents of this booklet before using your hearing instruments.

  • Page 8: General Warnings And Safety Guidelines

    · PEP General Warnings and Safety Guidelines Familiarize yourself completely with the following general warnings and safety guidelines before using your hearing instruments: · Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality.
  • Page 9 PeP · USer gUide BTe · Clean your hearing instruments and their parts on a regular basis as recommended. Micro-organisms from unclean instruments may cause skin irritations. · In rare cases, a hearing instrument or earmold may cause a discharge from the ear or allergic reaction.
  • Page 10 · PEP · In the event that a battery or hearing instrument is swallowed, see a doctor immediately. · Be aware of the possibility that your hearing instruments may stop functioning without notice. Keep this in mind while you circulate in traffic or otherwise depend on warning sounds.
  • Page 11 PeP · USer gUide BTe Caution! Warning to Hearing Care Provider and Patient Special care should be taken when fitting and using a hearing instrument with maximum sound pressure capability in excess of 132 dB SPL (IEC 711) since there may be a risk of impairing the remaining hearing of the patient.

  • Page 12: Hearing Expectations

    · PEP Hearing Expectations Set Appropriate Expectations It is important that you have the right expectations regarding your hearing instruments. Hearing instruments will give you better hearing, but they are not a cure for hearing loss. People whose expectations are too high (“I thought they would make my hearing normal”) are likely to...
  • Page 13 PeP · USer gUide BTe Be Patient Unlike eyeglasses which correct your vision as soon as you first put them on, hearing instruments need some time for proper adjustment. It may take several weeks or months to completely adjust to your hearing instruments, so try to be patient.

  • Page 14: Your Pep Bte Hearing Instrument With Earhook

    Bernafon Veras IFU micro BTE sonic · PEP Your Pep BTE Hearing Instrument with Earhook VR_ILU_microBTEwithHook_BW_HI 1 Microphones 4 Earhook 2 Multi control 5 Sound outlet 3 Direct Audio Input 6 Battery door (with an optional DAI adapter) Earmold (used with earhook)

  • Page 15: Your Pep Bte Hearing Instrument With Thin Tube

    PeP · USer gUide BTe Bernafon Veras IFU micro BTE Your Pep BTE Hearing Instrument VR_ILU_microBTEwithSpira_BW_HI with Thin Tube 1 Microphones 5 Adapter 2 Multi control 6 Sound tube 3 Battery door 7 Sound outlet 4 Direct Audio Input 8 Dome...

  • Page 16: Putting On Your Hearing Instrument With Earhook

    · PEP Putting ON Your Hearing Instrument with Earhook Bernafon Veras IFU micro BTE It takes patience and practice to insert your earmold VR_ILU_InsertingMicroBTEhook1_BW_HI correctly. If you have difficulty, please consult your hearing care provider. · Hold the earmold by the tubing...

  • Page 17: Taking Off Your Hearing Instrument With Earhook

    PeP · USer gUide BTe Taking OFF Your Hearing Instrument with Earhook · Lift the hearing instrument from your ear first. · Push the back of your ear with your thumb to loosen the helix part of the earmold, then use your index finger to remove it.

  • Page 18: Putting On Your Hearing Instrument With Thin Tube

    · PEP Bernafon Veras IFU micro BTE Putting ON Your Hearing Instrument VR_ILU_InsertingMicroBTEspira1_BW_HI with Thin Tube · First, position the hearing instrument behind your ear. · Grasp the bend of the sound tube and gently push the dome into your ear canal until the tube rests against the side of your head.

  • Page 19: Taking Off Your Hearing Instrument With Thin Tube

    PeP · USer gUide BTe Taking OFF Your Hearing Instrument with Thin Tube · Grasp the bend of the sound tube and gently pull the tube and dome out of your ear. · Lift the hearing instrument from behind your ear.

  • Page 20: Turning Your Hearing Instrument On And Off

    · PEP Turning Your Hearing Instrument ON and OFF Bernafon Veras IFU micro BTE To Turn Your Hearing Instrument ON VR_ILU_OnOffFunctionMicroBTE_BW_HI Close the battery door completely. The hearing instrument will emit one long beep when it starts up. To Turn Your Hearing Instrument OFF Before turning off your hearing instrument, wipe away any moisture with a soft cloth.

  • Page 21: Changing The Volume

    Bernafon Veras IFU micro B PeP · USer gUide BTe VR_ILU_MultiControlMicroBTE_BW Changing the Volume To Increase the Volume Give a short press to the upper multi control button, repeating until you reach the desired loudness level. The hearing instrument will beep when you reached the loudest setting.

  • Page 22: Changing The Programs

    · PEP Changing the Programs Your hearing instrument can be configured with multiple listening programs. Please see inside the front cover of this User Guide to find out which program(s) have been configured by your hearing care provider. You can change programs as follows:...

  • Page 23: Using The Telephone Coil

    PeP · USer gUide BTe Using the Telephone Coil The telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed (places of worship, halls, theatres, etc.). When the telecoil is active, you hear directly through the telephone or inductive loop.

  • Page 24: Using The Telephone

    · PEP Using the Telephone Your hearing care professional can assign a telephone program. You can access it by pressing the multi control. Refer to the information inside the front cover to find out how your hearing instruments are...

  • Page 25: Changing The Battery

    PeP · USer gUide BTe Changing the Battery When the battery is low, your hearing instrument will beep at regular intervals. You should be prepared to replace the battery. The time until the hearing instruments stop working depends on the battery Bernafon Veras IFU micro BTE type and manufacturer.
  • Page 26 Bernafon Veras IFU micro BTE sonic · PEP VR_ILU_TamperResitantBatteryDrawerCompactBTE_BW_HI Optional Tamper Resistant Battery Door Insert a small screwdriver or a pen into the slit in the bottom of the instrument and push to open. Note! Do not force the battery door beyond its fully opened position.

  • Page 27: Important Battery Information

    PeP · USer gUide BTe Important Battery Information · Battery life will vary with conditions of use (for example, batteries will run down faster in noisy environments). · Always keep spare batteries on hand. · A used battery should be replaced immediately.

  • Page 28: Using Direct Audio Input And Fm

    · PEP Using Direct Audio Input and FM A Direct Audio Input (DAI) adapter allows your hearing instrument to receive signals directly from external sources such as TV, personal stereos, etc. An FM Bernafon Veras IFU micro BTE receiver allows your instrument to receive signals VR_ILU_DaiFMAdapterOnMicroBTE_BW_HI directly from an external wireless FM transmitter.
  • Page 29 PeP · USer gUide BTe Configuration with DAI or FM Adapter: Memory Number Function Microphone DAI/FM + Microphone DAI/FM only Note! When a DAI adapter is attached, the hearing instrument programs are configured differently. Please see the inside front cover of this User Guide for details.

  • Page 30: Caring For Your Hearing Instruments

    · PEP Caring for Your Hearing Instruments Healthy ears produce cerumen, a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance. Every Night · Check your hearing instruments for ear wax and wipe them clean with a cloth or tissue.
  • Page 31 PeP · USer gUide BTe · Remove your hearing instruments before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow drying time before wearing your hearing instruments. · Protect your hearing instruments by keeping them in the case when you are not wearing them.

  • Page 32: Cleaning Your Earmold

    · PEP Cleaning Your Earmold If you have an earmold, you should wash them regularly. The hearing instrument itself must never be washed or allowed to get wet! · Handle your hearing instruments over a soft surface to avoid damage in case you drop them.
  • Page 33 PeP · USer gUide BTe · Use an air puffer to remove any remaining moisture in the tubing (Fig. 2). · When re-attaching the earmold to the hearing instrument, it is important to position it correctly, as shown in figure 1.

  • Page 34: Cleaning Your Thin Tube And Dome

    · PEP Cleaning Your Thin Tube and Dome If your hearing instrument has a thin tube instead of an earhook, make sure that the tube and dome are kept free of ear wax at all times. · Grasp the adapter firmly...

  • Page 35: Changing The Dome

    PeP · USer gUide BTe Changing the Dome The dome should be changed regularly. The frequency of dome changes will depend on how fast ear wax builds up on the dome. Spare domes can be obtained from your hearing care provider.

  • Page 36: Changing The Thin Tube

    · PEP Changing the Thin Tube If the thin tube becomes discolored, stiff or brittle, it should be replaced. · Hold the hearing instrument by the adapter and grasp the tube close to the connector. · Pull firmly to remove the old tube.

  • Page 37: Environmental Protection

    PeP · USer gUide BTe Environmental Protection Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment (WEEE). Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste.

  • Page 38: Product Approval, Markings And Compliance

    · PEP Product Approval, Markings and Compliance All Sonic hearing instruments comply with international standards concerning electromagnetic compatibility. Due to the limited space available on the hearing instruments all relevant approval markings are found in this document. Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference.

  • Page 39: Cell Phone And Hearing Instrument Compatibility

    According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.” The immunity of your Pep hearing instrument is at least M2/T2. The equipment performance measurements,...

  • Page 40: Warranty And Repairs

    · PEP Warranty and Repairs Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, domes, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment.

  • Page 41: Accessories

    PeP · USer gUide BTe Accessories Sonic offers a wide range of optional accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available: · Cleaning and drying kit ·...

  • Page 42: Common Problems And Solutions

    · PEP Common Problems and Solutions Problem Possible cause Instrument Instrument not inserted correctly whistles Ear wax accumulation in ear canal or squeals Instrument may be too loose Tubing may be split or improperly connected No volume, level Instrument may not be turned ON...
  • Page 43 PeP · USer gUide BTe Solution Re-insert instrument Consult your hearing care provider or physician Consult your hearing care provider Consult your hearing care provider Check that the battery door is closed completely Insert a fresh battery Increase volume level with control on instrument...
  • Page 44 · PEP Problem Possible cause Whirring noise, Battery contacts may fading, weak be dirty or corroded or motor-boating Moisture in hearing instrument sounds Low battery Instrument Low battery switches from ON to OFF periodically...
  • Page 45 PeP · USer gUide BTe Solution Open and close the battery door several times or clean the battery contacts with a dry Q-tip Place hearing instrument in Dry-Instrument pack. Remove battery first. Consult your hearing care provider. Insert a fresh battery...

  • Page 46: Compliance With Requirements For Europe

    · PEP Compliance with Requirements for Europe This device is in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying this marking. Declarations of conformity are available at: Sonic Innovations, Inc.

  • Page 47: Service

    PeP · USer gUide BTe Service If none of the actions listed in the previous pages correct a problem you may have with your hearing instrument, contact your authorized Sonic service representative. Do not attempt to service your hearing instruments yourself or your warranty may be voided.
  • Page 48 Free call (Australia only) 92635 Gennevilliers cedex 1800 639 263 +33 1 41 88 00 88 Canada Germany Sonic Innovations Canada Ltd. Sonic Hörgeräte GmbH 2885-B le Corbusier Blvd Nunsdorfer Ring 14 Laval, Québec H7L 4J5 12277 Berlin + 1 800 667 7664...

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