Do you have a question about the Enchant 100 and is the answer not in the manual?
Questions and answers
Janice Kilpatrick
May 14, 2025
Sound is too loud
1 comments:
Mr. Anderson
May 21, 2025
To adjust the sound on the Sonic Enchant 100, you can use the volume control. If the volume control is activated, be cautious, as increasing the volume may raise the risk of noise exposure. If Tinnitus SoundSupport is enabled, a warning may appear when adjusting the tinnitus volume in the “Buttons & Indicators” screen if the sound level can cause hearing damage. Your hearing care professional can guide you on safe usage times and appropriate volume settings.
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Enchant BTE 105 User Guide www.sonici.com...
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USER GUIDE BTE 105 Model overview This booklet is valid for the following hearing aid families and models: Enchant 100 - ET100 B 105 Enchant 80 - ET80 B 105 Enchant 60 - ET60 B 105 Enchant 40 - ET40 B 105 Enchant 20 - ET20 B 105 with NFMI and 2.4 GHz radio functionality.
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SONIC Introduction to this booklet This booklet shows you how to use and maintain your new hearing aid. Please read the booklet carefully including the warning sections. This will help you to get the most out of your new hearing aid.
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USER GUIDE BTE 105 Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing within mild to moderate to profound hearing loss. This power hearing aid is intended to be used by adults and children older than 36 months.
USER GUIDE BTE 105 Table of contents Identify your hearing aid and earpiece Your hearing aid with earhook and mold – What it is What it does Your hearing aid with miniFit thin tube – What it is What it does Identify left and right hearing aid Battery (size 13) MultiTool for handling batteries and cleaning...
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Change program (optional) Mute the hearing aid (optional) Quick reset Using hearing aid with iPhone, iPad, and iPod touch Pairing hearing aid with iPhone Re-connect your hearing aids to your iPhone, iPad, or iPod touch Sonic SoundLink 2 app Wireless accessories (optional)
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USER GUIDE BTE 105 Other options (optional) Tamper-resistant battery drawer (optional) Tinnitus SoundSupport (optional) Guidelines for tinnitus sound generator users Sound options and volume adjustment Limitation on use time Important information for hearing care professionals about Tinnitus SoundSupport Warnings related to Tinnitus SoundSupport General warnings Troubleshooting guide Water &...
SONIC Identify your hearing aid and earpiece There are two different attachments and several different earpieces which classify your hearing aid. Please identify your attachment and earpiece. This will make it easier for you to navigate through this booklet. Earhook with mold...
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USER GUIDE BTE 105 miniFit thin tube Thin tube Ear grip (optional) Earpieces The thin tube uses one of the following earpieces: Dome (Bass Dome shown)* Grip Tip* VarioTherm Micro Mold ® Micro Mold Please see details for replacing the dome or Grip Tip in section: “Replace dome or Grip Tip”.
SONIC Your hearing aid with earhook and mold – What it is Earhook Microphone openings Tube Push button Mold Battery drawer Direct Audio Input Nail grip (with an optional DAI/FM adapter)
USER GUIDE BTE 105 What it does Sound in Sound out Mute, change volume and programs Contains the battery and Open the functions as an battery drawer on/off switch...
SONIC Your hearing aid with miniFit thin tube – What it is Microphone openings Thin tube Push button Battery drawer Direct Audio Input Nail grip (with an optional DAI/FM adapter)
USER GUIDE BTE 105 What it does Sound in Mute, change Sound out volume and programs Open the Contains the battery drawer battery and functions as an on/off switch...
SONIC Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently. You can find left/right color indicators in the battery drawer. Indicators can also be found on the molds.
USER GUIDE BTE 105 Battery (size 13) Your hearing aid is a miniature electronic device that runs on special batteries. To activate the hearing aid, you must insert a new battery in the battery drawer. See how in the “Replace the battery” section.
SONIC MultiTool for handling batteries and cleaning The MultiTool contains a magnet which makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing ear wax from your earpiece. If you need a new MultiTool, please contact your hearing care professional.
USER GUIDE BTE 105 Turn the hearing aid ON and OFF The battery drawer is used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. Turn ON Close the battery drawer with the battery in place.
SONIC When to replace a battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery = The battery is running low...
USER GUIDE BTE 105 Replace the battery 1. Remove Fully open the battery drawer. Remove the battery. 2. Uncover Remove the sticky label from the + side of the new battery. Tip: Wait 2 minutes so that the battery can draw air, to ensure optimal function.
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SONIC 4. Close Close the battery drawer. The hearing aid will play a jingle through the earpiece. Hold the earpiece close to your ear to hear the jingle. The MultiTool can be used for battery change. Use the magnetic end to remove and insert batteries.
USER GUIDE BTE 105 Put on the hearing aid with earhook Read the following pages if you have a hearing aid with an earhook and mold. The mold is customized for you and fits your ear shape. The molds are unique for the left or the right ear.
SONIC Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Clean the microphone openings Carefully brush away debris from the openings using a clean brush. Gently brush the surface and make sure the brush is not pressed into the openings.
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USER GUIDE BTE 105 Microphone openings Important Notice Use a soft, dry cloth to clean the hearing aid. It must never be washed or immersed in water or other liquids.
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SONIC Clean the mold The mold should be cleaned regularly. Use a soft cloth to clean the surface of the mold. Use the MultiTool wire loop to clean the opening. Replace the tube The tubing between the mold and the instrument should be replaced when it becomes yellow or stiff.
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USER GUIDE BTE 105 Wash the mold Step 1 Make sure you are able to identify which mold is for which hearing aid before disconnecting them from the hearing aid. Step 2 Disconnect the tube and mold from the earhook. Hold the earhook firmly, when pulling off the tube.
SONIC miniFit thin tube Read the following pages if your hearing aid has a miniFit thin tube with either a dome, Grip Tip or Micro Mold as earpiece. miniFit is a thin tube that brings the sound into your ear. The thin tube should only be used with an earpiece attached.
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USER GUIDE BTE 105 Put on the hearing aid with thin tube Step 1 Place the hearing aid behind your ear. Step 2 Hold the bend of the tube between your thumb and index finger. The earpiece should point towards the ear canal opening.
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SONIC Clean the thin tube The thin tube should be cleaned to keep it clear from moisture and wax. If not cleaned, it could become blocked with wax which means no sound will be able to come out. Step 1 Pull the thin tube out of the hearing aid.
USER GUIDE BTE 105 Standard earpieces for thin tube There are 3 different types of domes. Both domes and Grip Tip are made of soft rubber material. Identify your earpiece type and size below. Open Dome Power Dome Bass Dome, single vent Bass Dome, double vent Grip Tip (available in small and large, left and right, with or without vent)
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SONIC Important Notice If the earpiece is not on the thin tube when removed from the ear, the earpiece might still be in the ear canal. Consult your hearing care professional for further instructions.
USER GUIDE BTE 105 Replace dome or Grip Tip The earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tip should be replaced at least once a month. Step 1 Hold on to the end of the thin tube and then pull off the...
SONIC Customized earpieces for thin tube Micro Molds are available in two different materials. The earpieces are customized for your ear. Customized earpieces have a white wax filter attached to the sound opening. ProWax is the filter type to be used with these earpieces. To replace the ProWax filter, see section “Replace ProWax filter”.
USER GUIDE BTE 105 Clean Micro Mold The Micro Mold should be cleaned regularly. The Micro Mold has a white wax filter that must be replaced when clogged, or if the hearing aid does not sound normal. The vent is cleaned by pressing the brush through the hole, twisting it slightly.
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SONIC Important Notice Always use the same type of wax filter as was originally supplied with the hearing aid. If you are in any doubt about the use or replacement of wax filters, contact your hearing care professional.
USER GUIDE BTE 105 Replace ProWax filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and filter one with the new wax filter. 2. Remove Push the empty pin into the wax filter in the mold and pull it out.
SONIC Flight mode When boarding an airplane or entering an area where it is prohibited to radiate radio signals, e.g., during flight, flight mode must be activated. The hearing aid will still be working. It is only necessary to activate flight mode on one hearing aid.
USER GUIDE BTE 105 Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful.
SONIC Change volume (optional) The push button allows you to adjust the volume. You will hear a click when you turn the volume up or down. Give a short press to the button to increase the volume Give a short press to the...
USER GUIDE BTE 105 Change program (optional) Your hearing aid can have up to 4 different programs.These are programmed by your hearing care professional. Press up or down to change between programs ✼ You can change continuously between programs both up and down in the program order. For example, if you want to go from program 1 to 4, you can press the down button once instead of pressing the up button 3 times.
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SONIC To be filled out by the hearing care professional Program Activation sound When to use “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Left Right Short press Medium press...
USER GUIDE BTE 105 Mute the hearing aid (optional) Use the mute function if you need to silence the hearing aid while wearing it. Apply a very long press (4 seconds) to either end of the button to mute the hearing aid.
SONIC Quick reset If you wish to return to the standard settings of the hearing aid programmed by your hearing care professional, simply open and then close the battery drawer. A jingle is played when you reset the hearing aid.
USER GUIDE BTE 105 Using hearing aid with iPhone, iPad, and iPod touch Your hearing aid is a Made for iPhone hearing aid ® and allows for direct communication and control with an iPhone , iPad or iPod touch. ® ®...
SONIC Pairing hearing aid with iPhone 1. Settings 2. General Bluetooth Accessibility General Open your iPhone On the “General” and go to “Settings”. screen, choose Make sure Bluetooth "Accessibility". ® is on. Then choose “General”.
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USER GUIDE BTE 105 3. Accessibility 4. Prepare Hearing Devices On the “Accessibility” Open and close the screen, choose battery drawer, on “Hearing Devices”. both hearing aids if you have two and place it close to your iPhone. The hearing aid stays in pairing mode for 3 minutes.
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SONIC 5. Select 6. Confirm pairing Andrea's Hearing Devices Sonic Enchant 100 Bluethooth Pairing Request Sonic Enchant would like to pair with your iPhone Cancel Pair Your iPhone will detect Confirm pairing. the hearing aid for If you have two pairing.
USER GUIDE BTE 105 Re-connect your hearing aids to your iPhone, iPad, or iPod touch When you turn off your hearing aids or Apple device, these will no longer be connected. To connect them again, turn on your hearing aids by opening and closing the battery door.
SONIC Sonic SoundLink 2 app Sonic SoundLink 2 app for iPhone, iPad, iPod touch, and Android devices offers an intuitive and discreet way to control your hearing aid. Sonic SoundLink 2 app also enables you to connect and control an endless range of other devices by linking to IFTTT via the internet.
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USER GUIDE BTE 105 Please find more details here: sonici.global/connectivity. Apple, the Apple logo, iPhone, iPad, iPod touch, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google LLC.
RC-A RC-A remote control offers the ability to change programs, adjust volume or mute your hearing aid. Sonic SoundLink 2 app Offers an intuitive and discreet way to control your hearing aids. For iPhone, iPad, iPod touch, and Android devices.
USER GUIDE BTE 105 Other options (optional) Auto Telephone The Auto Telephone can automatically activate a phone program in the hearing aid, if your telephone has a dedicated magnet. The magnet needs to be placed on your telephone next to the sound outlet.
SONIC Tamper-resistant battery drawer (optional) To keep the battery out of reach of infants, small children and people with learning difficulties, a tamper-resistant battery drawer should be used. Important Notice Avoid excessive force to open the battery drawer when in the locked position. Do not force the battery drawer beyond its fully opened position.
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USER GUIDE BTE 105 To lock the battery drawer Close the battery door completely and make sure it is locked. Tool to unlock the battery drawer Use this small tool provided by your hearing care professional. Unlock the battery drawer Insert the tip of the tool into the small hole at the back of the battery drawer.
SONIC Tinnitus SoundSupport (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old).
USER GUIDE BTE 105 Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.
SONIC Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s).
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USER GUIDE BTE 105 Mute If you are in a program for which Tinnitus SoundSupport is activated, the mute functionality will mute only the environmental sounds, and not the sound from Tinnitus SoundSupport. See chapter: “Mute the hearing aid”. Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push button on...
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SONIC A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push button repeatedly until desired level is reached. To decrease volume (on only one hearing aid), use a short press on the lower part of the push button repeatedly until desired level is reached.
USER GUIDE BTE 105 Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
SONIC Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
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· Note the max wearing time for each program for which Tinnitus SoundSupport is activated. · Write those values in the table: “Tinnitus SoundSupport: Limitation on use”, in the back of this booklet. · Instruct your patient accordingly. The Tinnitus SoundSupport is manufactured for Sonic Innovations Inc.
SONIC Warnings related to Tinnitus SoundSupport If your hearing care professional has activated the sound generator Tinnitus SoundSupport, please pay attention to the following warnings. There are some potential concerns associated with the use of any sound generated by a tinnitus management device.
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USER GUIDE BTE 105 Maximum wearing time Always follow the maximum wearing time per day of the Tinnitus SoundSupport advised by your hearing care professional. Prolonged use may lead to worsening of your tinnitus or of your hearing loss.
SONIC General warnings You should familiarize yourself fully with the following general warnings before using your hearing aid for your personal safety and to ensure correct use. Please note that a hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions.
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USER GUIDE BTE 105 Choking hazards & risk of swallowing batteries and other small parts · Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves.
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SONIC General warnings Battery use · Always use batteries recommended by your hearing care professional. Batteries of low quality may leak and cause bodily harm. · Never attempt to recharge your batteries, and never dispose of batteries by burning them.
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USER GUIDE BTE 105 · The Auto Telephone magnet and MultiTool (which has a built-in magnet) should be kept more than 30 cm away from the implant, e.g. do not carry it in a breast pocket. · If you have an active brain implant, please contact the manufacturer of your implantable device for information about the risk of disturbance.
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SONIC General warnings Power instrument · Special care should be exercised in selecting, fitting and using a hearing aid where maximum sound pressure capability exceeds 132 dB SPL (IEC 711), as there may be risk of impairing the remaining hearing of the hearing aid user.
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USER GUIDE BTE 105 Use on aircraft · Your hearing aid contains Bluetooth . On board ® an aircraft, flight mode must be activated, unless Bluetooth is permitted by the flight personnel. ® Connection to external equipment · The safety of the hearing aid when connected to external equipment with an auxiliary input cable and/or with a USB cable and/or directly, is determined by the external signal source.
SONIC Troubleshooting guide Symptom Possible causes Dead battery No sound Clogged earpieces (dome, Grip Tip or Micro Mold) Clogged sound outlet Intermittent or reduced Moisture sound Dead battery Hearing aid earpiece inserted Squealing incorrectly noise Ear wax accumulated in ear canal...
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USER GUIDE BTE 105 Solutions Replace the battery Clean mold Consider replacing wax filter, dome, or Grip Tip Clean mold or replace wax filter, dome, or Grip Tip Wipe battery with a dry cloth Replace the battery Re-insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional 1.
SONIC Water & dust resistance (IP68) Your hearing aid is dust-tight and protected against ingress of water which means it is designed to be worn in all daily life situations. Therefore, you do not have to worry about sweat or getting wet in the rain.
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USER GUIDE BTE 105 Important Notice Do not wear your hearing aid while showering or participating in water activities. Do not immerse your hearing aid in water or other liquids.
SONIC Conditions of use Temperature: +1 °C to +40 °C Relative humidity: Operating conditions 5 % to 93 %, non-condensing Temperature and humidity should not exceed the following limits for extended periods during transportation and Storage and storage: transportation conditions Temperature: –25 °C to +60 °C...
USER GUIDE BTE 105 Warranty certificate Name of owner: Hearing care professional: Hearing care professional address: Hearing care professional phone: Purchase date: Warranty period: Month: Model right: Serial no.: Model left: Serial no.:...
SONIC International warranty Your hearing aid is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc.
USER GUIDE BTE 105 Technical information The hearing aid contains two radio technologies, which are described below: The hearing aid contains a radio transceiver using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is very weak and is always below –40 dBμA/m at 10 meter distance.
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The manufacturer declares that this hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Declaration of Conformity is available from the manufacturer. Sonic Innovations, Inc. 2501 Cottontail Lane Somerset, NJ 08873 Waste from electronic equipment must be handled according to local regulations.
USER GUIDE BTE 105 Your individual hearing aid settings To be filled out by your hearing care professional Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Clicks when changing volume Beeps at preferred volume Battery indicators...
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SONIC Description of symbols used in this booklet or on the packaging label Warnings Text marked with a marking symbol must be read before using the product. Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol.
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USER GUIDE BTE 105 IP code This symbol indicates the class of protections against harmful ingress of water and particulate IP68 matter according to EN 60529:1991/A1:2002. IP6X indicates total dust protection. IPX8 indicates the protection against the effects of continuous immersion in water. Bluetooth logo ®...
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SONIC Tinnitus SoundSupport: Limitation on use No limitation on use Start-up volume Max volume Program (Tinnitus) (Tinnitus) hours per day Max hours per day hours per day Max hours per day hours per day Max hours per day hours per day Max hours per day Ref.
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< > 8,15 mm Placeholder for FSC logo < 15 mm >...
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Sonic Innovations, Inc. Sonic AG 2501 Cottontail Lane Morgenstrasse 131B Somerset, NJ 08873 USA 3018 Bern, Switzerland + 1 888 423 7834 + 41 31 560 21 21 World Headquarters International Sonic Innovations, Inc. Sonic AG 2501 Cottontail Lane Morgenstrasse 131B...
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Do you have a question about the Enchant 100 and is the answer not in the manual?
Questions and answers
Sound is too loud
To adjust the sound on the Sonic Enchant 100, you can use the volume control. If the volume control is activated, be cautious, as increasing the volume may raise the risk of noise exposure. If Tinnitus SoundSupport is enabled, a warning may appear when adjusting the tinnitus volume in the “Buttons & Indicators” screen if the sound level can cause hearing damage. Your hearing care professional can guide you on safe usage times and appropriate volume settings.
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