Sonic PEP User Manual
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Sonic PEP User Manual

Custom hearing instruments
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Summary of Contents for Sonic PEP

  • Page 1 User Guide Custom Hearing Instruments...
  • Page 3 PeP · Custom user Guide Hearing Instrument Serial Number: Left Right Hearing Instrument Model: Left Right Battery Size ITC and ITCD: 312 Battery Size CIC: 10 Listening Listening Program # Environment ITCD and ITC only ITCD and ITC only ITCD and ITC only...

  • Page 4: Table Of Contents

    · PEP Table of Contents Concratulations on Your Purchase! General Warnings and Safety Guidelines Hearing Expectations Your Pep In-the-Ear Hearing Instrument Turning Your Hearing Instrument ON and OFF Putting ON Your Hearing Instrument Taking OFF Your Hearing Instrument Changing the Volume...
  • Page 5 PeP · Custom user Guide Product Approval, Markings and Compliance Cell Phone and Hearing Instrument Compatibility Warranty and Repairs Accessories Common Problems and Solutions Compliance with Requirements for Europe Service...
  • Page 6 · PEP...

  • Page 7: Concratulations On Your Purchase

    PeP · Custom user Guide Congratulations On Your Purchase! With a little practice, you will soon be on your way to better hearing. Your hearing instrument has been programmed to fit your hearing and communication needs. Please read the entire contents of this booklet before using your hearing instruments.

  • Page 8: General Warnings And Safety Guidelines

    · PEP General Warnings and Safety Guidelines Familiarize yourself completely with the following general warnings and safety guidelines before using your hearing instruments: · Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality.
  • Page 9 PeP · Custom user Guide · Clean your hearing instruments and their parts on a regular basis as recommended. Micro-organisms from unclean instruments may cause skin irritations. · In rare cases, a hearing instrument or earmold may cause a discharge from the ear or allergic reaction.
  • Page 10 · PEP · Never put your hearing instrument or batteries in your mouth, as they could easily be swallowed. · Keep batteries away from medications, since they can easily be mistaken for pills. · In the event that a battery or hearing instrument is swallowed, see a doctor immediately.
  • Page 11 PeP · Custom user Guide Caution! Warning to Hearing Care Provider and Patient Special care should be taken when fitting and using a hearing instrument with maximum sound pressure capability in excess of 132 dB SPL (IEC 711) since there may be a risk of impairing the remaining hearing of the patient.

  • Page 12: Hearing Expectations

    · PEP Hearing Expectations Set Appropriate Expectations It is important that you have the right expectations regarding your hearing instruments. Hearing instru- ments will give you better hearing, but they are not a cure for hearing loss. People whose expectations are too high (“I thought they would make my hearing normal”) are likely to be...
  • Page 13 PeP · Custom user Guide Be Patient Unlike eyeglasses which correct your vision as soon as you first put them on, hearing instruments need some time for proper adjustment. It may take several weeks or months to completely adjust to your hearing instruments, so try to be patient.

  • Page 14: Your Pep In-The-Ear Hearing Instrument

    · PEP Bernafon Veras IFU ITC Bernafon Veras IFU ITC Your Pep In-the-Ear Hearing Instrument VR_ILU_ITC2overview_BW_HI VR_ILU_ITC1overview_BW_HI Bernafon Veras IFU CIC ITCD VR_ILU_CICoverview_BW_HI 1 Vent 6 Push button (optional) 2 Canal 7 Removal cord 3 Sound outlet with 8 Volume control (optional)

  • Page 15: Turning Your Hearing Instrument On And Off

    PeP · Custom user Guide Turning Your Hearing Instrument ON and OFF To Turn Your Hearing Instrument ON Push the battery door closed until it snaps. Your hearing instrument will make one long beep as it starts. To Turn Your Hearing Instrument OFF Place your fingernail underneath the front edge of the battery door and lift to open.

  • Page 16: Putting On Your Hearing Instrument

    · PEP Putting ON Your Hearing Instrument It takes patience and practice to insert your instruments correctly. If you have difficulty, please consult your hearing care provider. · Hold your instrument between your thumb and index finger. · Insert your right instrument with your right hand and your left instrument with your left hand.

  • Page 17: Taking Off Your Hearing Instrument

    PeP · Custom user Guide Taking OFF Your Hearing Instrument · Use your thumb to push up against the bottom (back part) of your ear to loosen the instrument. · Grasp the instrument at its edge between your thumb and forefinger, and gently remove it from your ear.

  • Page 18: Changing The Volume

    · PEP Changing the Volume Your hearing instruments are programmed to be at a comfortable volume level for your hearing loss. They are designed to automatically adjust to changes in the sound environment. Your hearing instrument may allow you to adjust the volume yourself with an optional control on the hearing instrument.
  • Page 19 PeP · Custom user Guide To Decrease the Volume Turn the volume control backwards. The hearing instrument will beep when you reach the softest setting. The volume control has no mechanical stop. You can continue to turn it, but the loudness will only be adjusted between the loudest and softest settings.

  • Page 20: Changing The Programs

    · PEP Changing the Programs (Optional for ITCD and ITC instruments) Your hearing instrument can be configured with multiple listening programs. Please see inside the front cover of this User Guide to find out which program(s) have been configured by your hearing care provider.

  • Page 21: Using The Telephone Coil

    PeP · Custom user Guide Using the Telephone Coil (Optional for ITCD and ITC instruments) The telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed (places of worship, halls, theatres, etc.).

  • Page 22: Using The Telephone

    · PEP Using the Telephone Your hearing care provider can assign a telephone program. You can access it by pressing the push button. Refer to the information inside the front cover to find out how your hearing instruments are configured.

  • Page 23: Changing The Battery

    PeP · Custom user Guide Changing the Battery When the battery is low, your hearing instrument will beep at regular intervals. You should be prepared to replace the battery. The time until the hearing instruments stop working depends on the battery type and manufacturer.

  • Page 24: Important Battery Information

    · PEP Important Battery Information · Battery life will vary with conditions of use (for example, batteries will run down faster in noisy environments). · Always keep spare batteries on hand. · A used battery should be replaced immediately.

  • Page 25: Caring For Your Hearing Instruments

    PeP · Custom user Guide Caring for Your Hearing Instruments Healthy ears produce cerumen, a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance. Every Night · Check your hearing instruments for ear wax and wipe them clean with a cloth or tissue.
  • Page 26 · PEP · Remove your hearing instruments before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow drying time before wearing your hearing instruments. · Protect your hearing instruments by keeping them in the case when you are not wearing them.

  • Page 27: Cleaning The Sound Outlet

    PeP · Custom user Guide Cleaning the Sound Outlet The sound outlet is an integral part of your hearing instrument and should be kept clean and free from ear wax at all times. · Always inspect your NoWax filter before using the hearing instrument to ensure that it has not become detached from your hearing instrument.
  • Page 28 · PEP · Push the new filter into the sound outlet. · Discard the used tool. Shell Filter Tool Removal tool Note! If you cannot clean the hearing instruments completely, it is best to contact your hearing care provider.

  • Page 29: Environmental Protection

    PeP · Custom user Guide Environmental Protection Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment (WEEE). Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste.

  • Page 30: Product Approval, Markings And Compliance

    · PEP Product Approval, Markings and Compliance All Sonic hearing instruments comply with international standards concerning electromagnetic compatibility. Due to the limited space available on the hearing instruments all relevant approval markings are found in this document. Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference.

  • Page 31: Cell Phone And Hearing Instrument Compatibility

    According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.” The immunity of your Pep hearing instrument is at least M2/T2. The equipment performance measurements,...

  • Page 32: Warranty And Repairs

    · PEP Warranty and Repairs Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, domes, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment.

  • Page 33: Accessories

    PeP · Custom user Guide Accessories Sonic offers optional accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available: · Cleaning and drying kit For further information on accessories please contact...

  • Page 34: Common Problems And Solutions

    · PEP Common Problems and Solutions Problem Possible cause Instrument Instrument not inserted correctly whistles Ear wax accumulation in ear canal or squeals Instrument may be too loose No volume, level Instrument may not be turned ON too soft or...
  • Page 35 PeP · Custom user Guide Solution Re-insert instrument Consult your hearing care provider or physician Consult your hearing care provider Check that the battery door is closed completely Insert a fresh battery Increase volume level with control on instrument (if available)
  • Page 36 · PEP Problem Possible cause Whirring noise, Battery contacts may fading, weak be dirty or corroded or motor-boating Moisture in hearing instrument sounds Low battery Instrument Low battery switches from ON to OFF periodically...
  • Page 37 PeP · Custom user Guide Solution Open and close the battery door several times or clean the battery contacts with a dry Q-tip Place hearing instrument in Dry-Instrument pack. Remove battery first. Consult your hearing care provider. Insert a fresh battery...

  • Page 38: Compliance With Requirements For Europe

    · PEP Compliance with Requirements for Europe This device is in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying this marking. Declarations of conformity are available at: Sonic Innovations, Inc.

  • Page 39: Service

    PeP · Custom user Guide Service If none of the actions listed in the previous pages correct a problem you may have with your hearing instrument, contact your authorized Sonic service representative. Do not attempt to service your hearing instruments yourself or your warranty may be voided.
  • Page 40 · PEP Notes...
  • Page 41 PeP · Custom user Guide Notes...
  • Page 42 · PEP Notes...
  • Page 44 Tel: +61 7 3368 4044 92230 Gennevilliers Free call (Australia only) +33 1 41 88 00 80 1800 639 263 Canada Germany Sonic Innovations Canada Ltd. Sonic Hörgeräte GmbH 920 Industriel Blvd Nunsdorfer Ring 14 Terrebonne, Quebec 12277 Berlin J6Y 1X1 Canada...

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