Guarantee - Drooff elba Installation And Operation Manual

Page 26
w w w . d r o o f f - k a m i n o f e n . d e
We guarantee the material, work-
manship and safe function of this
wood burning stove for a period of
5 years.
5 year Guarantee
DROOFF stoves are designed and
built to the latest state of the art.
They fulfil the high demands of
function and safety required by
DIN EN 13240:2005 -10.
DROOFF stoves are produced using
high quality materials suitable for
their purpose and are subjected to
continuous quality control.
DROOFF stoves are inspected
individually for material defects,
dimensional accuracy and safe
operation after assembly.
DROOFF stoves are packaged
carefully and safely before
leaving our plant.
However, should you have any reason
for complaint, please consult your
local dealer.
Please keep the guarantee card with
your personal service number in a
safe place. Please state your service
number to ensure that you are sent
the correct spare parts quickly and
reliably.
DROOFF Uk DISTRIBUTOR
MMF lTD
55 Woodburn Road
Smethwick
West Midlands
B66 2PU
Tel. 0121 555 6555
Fax 0121 5551606
Email: info@drooffstoves.com
Web: www.drooffstoves.com
T EC HN I CAL IN FO RM AT ION

GUARAnTEE

DROOFF wood burning stoves are technically complex devices which function efficiently and
safely only when installed and connected to a suitable chimney in accordance with all technical
rules and regulations.
The user is responsible for ensuring that the chimney of his house is suitable for the operation
of such a stove.
you are therefore advised to have your stove installed and connected to the chimney by a
qualified engineer.
DROOFF kaminöfen guarantees the body of the stove for a period of five years from the date
of purchase.
DROOFF kaminöfen guarantees the glass, fireclay and ceramic components as well
moving parts such as handles, slides, shaker grates and parts in the exhaust gas outlet for
a period of two years from the date of purchase.
We guarantee:
n perfect material and workmanship and their suitability for their intended purpose,
n perfect functioning of the stove.
Our guarantee does not cover the wear and tear to which the stove is subject during
normal use. Examples of such normal wear and tear may be:
n discolouration of the lacquer caused by overheating,
n changes in the surface of the glass window, e.g. soot marks, sintered or baked on ash etc.,
n discolouration of the fireclay bricks or fine cracks in the bricks,
n discolouration of the NatStone surfaces or fine cracks in the stone,
n The guarantee does not cover the sealing of the door and glass window.
Damage and defects caused by the following are not included in the guarantee:
n incorrect handling and maintenance,
n overheating,
n non-compliance with the instructions for installation and operation.
Examples of such damage may be:
n fireclay bricks which have cracked because of technical or mechanical stress,
n cracked glass caused by overheating,
n cracks in the body of the stove caused by overheating,
n warping of the body of the stove or individual components such as upright grate, shaker
grate, deflection plate etc.
The guarantee period begins with the purchase of the stove. This purchase date has to be proved
by submitting the receipt. In case of claim under the guarantee, the guarantee card must also be
submitted.
The guarantee is fulfilled when the defective component is repaired or replaced free of charge
by the dealer responsible or by another person commissioned by MMF lTD.
If necessary, the repair work will be carried out at a place different from the place of use. As a
rule, MMF lTD will carry out repairs 14 days after collection of the defective stove. Claims for
compensation for stove downtime are not covered by this guarantee.
If necessary, the defective stove may be replaced by a stove of equal value of the same type.
MMF lTD will determine the manner of fulfilment of the guarantee at its own discretion.
Feuer aus dem Sauerland
DROOFF Kaminöfen —