Comfort Glow CGD3018P Owner's Operation And Installation Manual page 23

TROUBLESHOOTING
Continued
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
• Immediately call your gas supplier from a neighbor's phone. Follow
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors. These odors will disappear over time.
OBSERVED PROBLEM
Heater produces a clicking/ticking noise
just after burner is lit or shut off
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
Logs set cycles to pilot, but room tempera-
ture drops to a lower than ideal level before
log set comes back on
104341
WARNING: If you smell gas
building.
the gas supplier's instructions.
POSSIBLE CAUSE
1. Metal expanding while heating or con-
tracting while cooling
1. Heater burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT state-
ment above)
2. Gas leak. See Warning statement
at top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement
at top of page
2. Control valve defective
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
at top of page
1. Thermostat sensing bulb needs to be
repositioned.
OWNER'S MANUAL
REMEDY
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23
This is common with most heaters. If
noise is excessive, contact qualified
service person
Open window and ventilate room. Stop
using odor causing products while
heater is running
Locate and correct all leaks (see Check-
ing Gas Connections, page 13)
Open window and/or door for ventilation
Contact local natural gas company
Clean ODS/pilot (see Cleaning and
Maintenance, page 20)
Locate and correct all leaks (see Check-
ing Gas Connections, page 13)
Replace control valve
Take apart gas tubing and remove for-
eign matter
Locate and correct all leaks (see Check-
ing Gas Connections, page 13)
Reposition thermostat sensing bulb (see
Optional Positioning of Thermostat
Sensing Bulb, page 24.