Comfort Glow CGD3018P Owner's Operation And Installation Manual
Unvented (vent-free) propane/lp gas log heater
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For more information, visit www.desatech.com
For more information, visit www.desatech.com
18", 24", and 30" Variable
Manually-Controlled Models
CGD3018P
CCL3924P
CGD3924P
CRL2718P
CGD3930P
CRL3124P
CCL3018P
Variable Manually-Controlled Models Also Design-Certi ed
Patent Pending
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result
causing property damage, personal injury, or
loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed by
a qualified installer, service agency, or the gas
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it
is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to
Air for Combustion and Ventilation section on page 4 of this manual.
This appliance may be installed in an aftermarket,* permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Allparts Equipment Inc 1-877-475-5660
(Smoky Mountain Oak Model Shown)
BILTMORE SPLIT OAK, SEASONAL OAK
AND SMOKY MOUNTAIN OAK LOGS
As Vented Decorative Appliances
Save this manual for future reference.
Save this manual for future reference.
UNVENTED (VENT-FREE) PROPANE/LP
GAS LOG HEATER
OWNER'S OPERATION AND INSTALLATION
MANUAL
WARNING: Improper installation, adjust-
ment, alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual for correct installa-
tion and operational procedures. For as-
sistance or additional information con-
sult a qualified installer, service agency,
or the gas supplier.
WARNING: This appliance is for installa-
tion only in a solid-fuel burning masonry
or UL127 factory-built fireplace, or in an
approved ventless firebox. It is design-
certified for these installations in accor-
dance with ANSI Z21.11.2. Exception: Do
not install this appliance in a factory-
built fireplace that includes instructions
stating it has not been tested or should
not be used with unvented gas logs.
www.allpartsinc.com
18", 24", and 30"
Thermostatically-Controlled
Models
CGD3924PT
CGD3930PT
CGD3018PT
CCL3018PT
CCL3924PT
CCL3930PTA
September, 2011
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Table of Contents
Related Manuals for Comfort Glow CGD3018P
Summary of Contents for Comfort Glow CGD3018P
- Page 1 GAS LOG HEATER OWNER’S OPERATION AND INSTALLATION MANUAL For more information, visit www.desatech.com For more information, visit www.desatech.com 18", 24", and 30" 18", 24", and 30" Variable Thermostatically-Controlled Manually-Controlled Models Models CGD3018P CCL3924P CGD3924PT CGD3930PT CGD3924P CRL2718P CGD3018PT CCL3018PT CGD3930P CRL3124P...
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Page 2: Table Of Contents
TABLE OF CONTENTS SAFETY INFORMATION TABLE OF CONTENTS SAFETY INFORMATION ............2 OPTIONAL POSITIONING OF THERMOSTAT PRODUCT IDENTIFICATION ............. 3 SENSING BULB ..............27 LOCAL CODES ................4 REPLACEMENT PARTS ............28 UNPACKING ................4 SERVICE HINTS ............... 28 PRODUCT FEATURES .............. 4 TECHNICAL SERVICE ............. -
Page 3: Product Identification
SAFETY INFORMATION PRODUCT IDENTIFICATION SAFETY INFORMATION Continued This appliance is only for use with the type of gas indicated on 14. Do not use heater if any part has been exposed to or under wa- the rating plate. This appliance is not convertible for use with ter. -
Page 4: Local Codes
LOCAL CODES UNPACKING PRODUCT FEATURES AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation LOCAL CODES AIR FOR COMBUSTION AND VENTILATION Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*. - Page 5 AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation (Cont.) Determining Fresh-Air Flow for Heater Location AIR FOR COMBUSTION AND VENTILATION Continued c. caulking or sealants are applied to areas such as Add the Btu/Hr of all fuel burning appliances in the space. joints around window and door frames, between sole Vent-free heater _____________ Btu/Hr...
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Page 6: Ventilation Air
AIR FOR COMBUSTION AND VENTILATION Ventilation Air AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR 12" Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. Ventilation When ventilating to an adjoining unconfined space, you must Ventilation Grills Grills provide two permanent openings: one within 12"... -
Page 7: Installation
INSTALLATION Check Gas Type Installation and Clearances for Vent-Free Operation INSTALLATION NOTICE: This heater is intended for use as supple- CAUTION: This heater creates warm air currents. mental heat. Use this heater along with your primary These currents move heat to wall surfaces next to heating system. - Page 8 INSTALLATION Installation and Clearances for Vent-Free Operation (Cont.) INSTALLATION Continued Minimum Clearances For Side Combustible Mate- If Using Mantel rial, Side Wall, and Ceiling You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) A.
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Page 9: Mantel Clearances
INSTALLATION Mantel Clearances Floor Clearances INSTALLATION Continued MANTEL CLEARANCES Mantel Shelf 12" Underside of 10" In addition to meeting noncombustible material clearances, you Mantel Shelf 8" must also meet required clearances between fireplace opening and 6" mantel shelf. If you do not meet the clearances in Figure 7, you will 1 /2 "... -
Page 10: Installing Heater Base Assembly
INSTALLATION Installing Damper Clamp Accessory for Vented Operation Installing Heater Base Assembly INSTALLATION Continued INSTALLING HEATER BASE ASSEMBLY INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION CAUTION: Do not remove the data plates attached Note: When used as a vented heater, appliance must be installed to the heater base assembly. -
Page 11: Connecting To Gas Supply
INSTALLATION Installing Heater Base Assembly (Cont.) Connecting to Gas Supply INSTALLATION Continued 7. Mark screw locations through holes in mounting brackets (see CONNECTING TO GAS SUPPLY Figure 13 and 14). If installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks. WARNING: This appliance requires a 1/2"... -
Page 12: Checking Gas Connections
INSTALLATION Connecting to Gas Supply (Cont.) Checking Gas Connections INSTALLATION Continued WARNING: Use pipe joint sealant that is resistant CAUTION: Use only new, black iron or steel pipe. to liquid petroleum (LP) gas. Internally-tinned copper tubing may be used in certain areas. -
Page 13: Installing Logs
INSTALLATION Checking Gas Connections (Cont.) Installing Logs INSTALLATION Continued INSTALLING LOGS Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa) Close equipment shutoff valve (see Figure 17). CAUTION: After installation and periodically there- Pressurize supply piping system by either using compressed after, check to ensure that no flame comes in contact air or opening propane/LP supply tank valve. - Page 14 INSTALLATION Installing Logs (Cont.) INSTALLATION Continued Notches Place the base of the middle log (#2) in the U-shaped slots of the Crossover Log (#4) grate base in front of the back log. The cutout on the right of the middle log should fit over the burner (see Figure 20). Make sure the front of the middle log is resting on the tabs of the grate base and the cutout area is centered over the burner “U”...
- Page 15 INSTALLATION Installing Logs (Cont.) INSTALLATION Continued Locate pins on the bottom of back log (#2). Slide these pins into 5. With knot to right side, place smaller log piece (#5) over the the holes in the grate base behind the burner (see Figure 24). pin on the left side of the middle log.
- Page 16 INSTALLATION Installing Logs (Cont.) INSTALLATION Continued Dual Burner Biltmore Split Oak Models WARNING: Failure to position the parts in accor- Middle Log (#2) dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
- Page 17 INSTALLATION Installing Logs (Cont.) INSTALLATION Continued Locate pin and hole For CCL3924PT and CCL3930PTA Only: on the bottom of crossover log (#5). Slide the pin into the hole located in crossover log (#4). Slide the hole onto the pin on front log (#1).
- Page 18 INSTALLATION Installing Logs (Cont.) INSTALLATION Continued Single Burner Seasonal Oak Models Front Log WARNING: Failure to position the parts in accor- dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. The Seasonal Oak Log Set is a reversible log set.
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Page 19: Operating Heater
OPERATING HEATER (Manually Controlled Models) For Your Safety Read Before Lighting Lighting Instructions OPERATING HEATER Manually-Controlled Models Note: Home owners generally prefer to operate their heater FOR YOUR SAFETY with the chimney damper closed. This will put all the heat into READ BEFORE LIGHTING the room. -
Page 20: Manual Lighting Procedure
OPERATING HEATER (Manually Controlled Models Lighting Instructions (Cont.) Variable Control Operation To Turn Off Gas To Appliance Manual Lighting Procedure OPERATING HEATER (Thermostatically-Controlled Models) For Your Safety Read Before Lighting OPERATING HEATER Continued With control knob pressed in, press and release ignitor but- MANUAL LIGHTING PROCEDURE ton. -
Page 21: Lighting Instructions
OPERATING HEATER (Thermostatically-Controlled Models) Lighting Instructions To Turn Off Gas to Appliance OPERATING HEATER Continued 6. With control knob pressed in, press and release ignitor but- LIGHTING INSTRUCTIONS ton. This will light pilot. The pilot is attached to the front burner. -
Page 22: Inspecting Burners
OPERATING HEATER (Thermostatically-Controlled Models Thermostat Control Operation Manual Lighting Procedurew INSPECTING BURNERS Pilot Flame Pattern Burner Primary Air Holes Main Burner OPERATING HEATER INSPECTING BURNERS Continued Check pilot flame pattern and burner flame patterns often. PILOT FLAME PATTERN THERMOSTAT CONTROL OPERATION Figure 43 shows a correct pilot flame pattern. -
Page 23: Cleaning And Maintenance
CLEANING AND MAINTENANCE Cleaning Burner Injector Holder and Pilot Air Inlet Hole Logs Main Burner CLEANING AND MAINTENANCE Burner Tube Injector Holder WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. In- Primary Air spect these areas of heater before each use. -
Page 24: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING Note: For additional help, visit DESA WARNING: Turn off and un- International’s technical service web site CAUTION: Never use a wire, plug heater and let cool before at www.desatech.com. needle, or similar object to clean servicing. Only a qualified ser- ODS/pilot. - Page 25 TROUBLESHOOTING TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner does light after ODS/pilot is lit Burner orifice clogged Clean burner (see Cleaning and Main- tenance, page 23) or replace burner orifice Inlet gas pressure is too low Contact local propane/LP gas company Delayed ignition of burner Manifold pressure is too low Contact local propane/LP gas company...
- Page 26 TROUBLESHOOTING TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
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Page 27: Optional Positioning Of Thermostat Sensing Bulb
OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB For Masonry and Factory-built Metal Fireplace If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb. -
Page 28: Replacement Parts
REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE ACCESSORIES REPLACEMENT PARTS ACCESSORIES Purchase these fireplace accessories from your local dealer. If they Note: Use only original replacement parts. This will protect your can not supply these accessories, call DESA International’s Sales warranty coverage for parts replaced under warranty. Department at 1-866-672-6040 for referral information. -
Page 29: Specifications
SPECIFICATIONS SPECIFICATIONS DUAL BURNER SMOKY MOUNTAIN OAK AND PREMIUM AGED SPLIT OAK MODELS 18" Model 24" Models 30" Models Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,000 Type Gas Propane/LP Only Propane/LP Only Propane/LP Only Ignition Piezo Piezo Piezo Manifold Pressure 8.0" W.C. 8.0"... -
Page 30: Illustrated Parts Breakdown And Parts List
ILLUSTRATED PARTS BREAKDOWN Variable Manually-Controlled Models CGD3018P, CGD3924P, CGD3930P, CCL3018P and CCL3924P ILLUSTRATED PARTS Smoky Mountain Oak Logs BREAKDOWN Variable Manually-Controlled CGD3018P, CGD3924P CGD3930P, CCL3018P, AND CCL3924P Biltmore Split Oak Logs For more information, visit www.desatech.com For more information, visit www.desatech.com... - Page 31 PARTS LIST Variable Manually-Controlled Models CGD3018P, CGD3924P, CGD3930P, CCL3018P and CCL3924P PARTS LIST Variable Manually-Controlled This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 28 of this manual.
- Page 32 ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Smoky Mountain Oak Models CGD3018PT, CGD3924PT and CGD3930PT ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Smoky Mountain Oak Models CGD3018PT CGD3924PT CGD3930PT For more information, visit www.desatech.com For more information, visit www.desatech.com 107124-01E...
- Page 33 PARTS LIST Thermostatically-Controlled Smoky Mountain Oak Models CGD3018PT, CGD3924PT and CGD3930PT PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the Thermostatically-Controlled instructions listed under Replacement Parts on page 28 of this manual. Smoky Mountain Oak Models CGD3018PT CGD3924PT CGD3930PT...
- Page 34 ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3018PT ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3018PT For more information, visit www.desatech.com For more information, visit www.desatech.com 107124-01E...
- Page 35 PARTS LIST Thermostatically-Controlled Biltmore Split Oak Model CCL3018PT PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the Thermostatically-Controlled instructions listed under Replacement Parts on page 28 of this manual. Biltmore Split Oak Model CCL3018PT PART NUMBER CCL3018PT...
- Page 36 ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Models CCL3924PT and CCL3930PTA ILLUSTRATED PARTS Peg positions BREAKDOWN vary according to model. Thermostatically-Controlled Biltmore Split Oak Model CCL3924PT CCL3930PTA For more information, visit www.desatech.com For more information, visit www.desatech.com 107124-01E...
- Page 37 PARTS LIST Thermostatically-Controlled Biltmore Split Oak Models CCL3924PT and CCL3930PTA PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the Thermostatically-Controlled instructions listed under Replacement Parts on page 28 of this manual. Biltmore Split Oak Model CCL3924PT CCL3930PTA PART NUMBER...
- Page 38 ILLUSTRATED PARTS BREAKDOWN Variable Manually-Controlled Seasonal Oak Models CRL2718P and CRL3124P ILLUSTRATED PARTS BREAKDOWN Variable Manually-Controlled Seasonal Oak Models CRL2718P CRL3124P For more information, visit www.desatech.com For more information, visit www.desatech.com 107124-01E...
- Page 39 PARTS LIST Variable Manually-Controlled Seasonal Oak Models CRL2718P and CRL3124P PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the Variable Manually-Controlled instructions listed under Replacement Parts on page 28 of this manual. Seasonal Oak Models CRL2718P CRL3124P PART NUMBER...
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Page 40: Parts Central
PARTS CENTRAL PARTS CENTRAL These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories. Baltimore Electric East Coast Energy Products 1348 Dixwell Avenue 707 Broadway Hamden, CT 06514-0322 W. -
Page 41: Owner's Registration Form
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information: Brand: (Comfort Glow, Vanguard, etc.) Model: (EFP33PR, VTGH33NR, etc.) Date Purchased: Note: Keep receipt for warranty verification. - Page 42 TAPE Postage Required 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 For more information, visit www.desatech.com For more information, visit www.desatech.com TAPE 107124-01E...
- Page 43 NOTES NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ For more information, visit www.desatech.com For more information, visit www.desatech.com 107124-01E...
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Page 44: Warranty Information
LIMITED WARRANTY COMFORT GLOW VENT-FREE PROPANE/LP GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.