Summary of Contents for Digital Equipment EK-SWRA2-IG
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StorageWorks RAID Array 200 Subsystem Family Installation and Configuration Guide Order Number: EK-SWRA2-IG. A01 You must read this guide before you refer to the software user's guide to install and configure your subsystem correctly. Digital Equipment Corporation Maynard, Massachusetts...
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The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document. The software, if any, described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
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The FCC wants you to know... This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user's authority to operate this equipment.
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This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential area.
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Contents Chapter 3. Installing the SWXCR-EA 1-Channel RAID Controller Introduction....................3-1 Installing the 1-Channel RAID Controller .............3-1 Installing the Cable and the Storage Pedestal..........3-3 Chapter 4. Installing the SWXCR-EB 3-Channel RAID Controller Introduction....................4-1 Installing the 3-Channel RAID Controller .............4-1 Installing Cables and Storage Pedestals ............4-4 Chapter 5.
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Contents Maintaining Your RAID Subsystem.............. 5-32 Viewing and Updating Your Configuration Information......5-33 Printing Your Configuration Information ..........5-36 Checking Drive Information ..............5-38 Checking Logical RAID Drive Consistency (Parity Check) ....5-40 Adding a Hot Spare Drive after Initial Configuration ......5-42 Failing a Drive..................
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Contents Appendix A. Specifications Input Power Requirements................A-1 Power Units....................A-1 Controller Power Requirements..............A-2 Physical Specifications..................A-3 Environmental Specifications ................A-4 SBB Environmental Stabilization ..............A-6 Appendix B. Illustrated Parts List Appendix C. MS-DOS Verification Procedure Verifying the Subsystem under MS-DOS............C-1 Using the Controller under Windows V3.1 ............C-2 Figures 1-1.
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Contents 4-5. SHELF_OK Jumper on the Jumper............4-9 4-8. Removing a Disk Drive or a Blank Panel..........4-10 4-9. Cable Routing..................4-11 4-10. External Cable Connections..............4-12 4-11. Device Labels..................4-14 5-1. Main Menu Screen................. 5-6 5-2. Hardware Parameters Screen ..............5-11 5-3.
About This Guide Introduction This guide describes how you install, configure, operate, and troubleshoot the StorageWorks RAID Array 200 Family Subsystem. It helps to familiarize you with all aspects of the RAID subsystem and provides a reference for questions you may have.
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About this Guide Organization This guide contains the following: • Chapter 1: Product Description —Provides an overview of the StorageWorks RAID Array 200 Subsystem including features, configurations, and system requirements. A RAID overview is also provided. • Chapter 2: Running the EISA Configuration Utility (ECU)—Describes how you verify the availability of user-supplied hardware and software, how you inventory what you received with the StorageWorks RAID Array 200 Subsystem and how you run the ECU.
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StorageWorks RAID Array 200 Subsystem Family Terminology Some of the terms you need to understand as you read this guide are defined as follows: Disk array: A set of disk drives and a specialized array controller. The array controller keeps track of how data is distributed across the drives. Drive group: A set of drives logically tied together and addressed as a single unit.
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About this Guide Write-Through caching: A caching policy in which the data is written to disk before the controller acknowledges that a write operation is completed successfully. If you choose this caching policy and there is a power failure, you minimize the chance of data loss.
StorageWorks RAID Array 200 Subsystem Family Acronyms and Abbreviations The following acronyms and abbreviations are used in this guide: Acronym Meaning BIOS Basic input/output system Direct memory access DRAM Dynamic random access memory Integrated drive electronics Industry standard architecture EISA Extended industry standard architecture MS-DOS Microsoft Disk Operating System...
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About this Guide Special Notices Three kinds of special notices are used in this guide to emphasize specific information. _____________________WARNING___________________________ WARNING indicates the presence of a hazard that can cause personal injury if the hazard is not avoided. _____________________ CAUTION ___________________________ CAUTION indicates the presence of a hazard that might damage hardware or corrupt software.
Product Description Introduction The following topics are described in this chapter: • Features • Configurations • RAID overview • System requirements • Verifying the components Features The innovative design of the RAID Array 200 Subsystem’s SWXCR controller incorporates all the functionality of a SCSI-based RAID controller with an EISA- based host adapter into a single, low-cost module that you can install directly into your system.
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StorageWorks RAID Array 200 Subsystem Family The StorageWorks RAID Array 200 Subsystem Family has the following features: • Industry-standard EISA bus interface • SCSI drive interface (single-ended, 10 MB/second maximum) • 1 or 3 SCSI channels by means of a scaleable architecture •...
Chapter 1 Configurations The StorageWorks RAID Array 200 Subsystem Family is available in the following configurations: • SWXCR-EA 1-channel unit connected to a BA350-KB storage pedestal (or equivalent), supporting up to 7 disk drives • SWXCR-EB 3-channel unit connected to 1 to 3 BA350-KB storage pedestals (or equivalent), supporting up to 21 disk drives The following disk drives are supported: •...
StorageWorks RAID Array 200 Subsystem Family RAID Overview RAID (redundant array of independent disks) is a modular, integrated, end-user solution that provides three main benefits: • Improved data availability • Improved I/O performance • Increased scaleability A RAID array is a set of multiple disk drives and a specialized array controller that manages how data is distributed across disk drives.
Chapter 1 Raid 0 + 1 RAID 0 + 1 is achieved in a multidrive RAID set by the combination of striping mirrored sets. RAID 0 + 1 provides data redundancy and is beneficial for any critical high-availability application. If a drive fails in a RAID 0 + 1 array, you can continue to use the array normally since data from its mirrored drive is automatically retrieved.
StorageWorks RAID Array 200 Subsystem Family Logical RAID Drive States The logical RAID drive or grouping of drives can be in different states. There are four possible states as shown in Figure 1-1 and described in Table 1-1. Figure 1-1. Logical RAID Drive State Diagram Table 1-1.
Chapter 1 Drive Number and RAID Level The choice of RAID level for logical RAID drives depends on the number of drives within a drive group. The following table lists the RAID levels for drive group and RAID level requirements. RAID Level Drives in Usable...
StorageWorks RAID Array 200 Subsystem Family System Requirements The StorageWorks RAID Array 200 Subsystem Family requires the following user- supplied hardware: • Intel or AXP-based computer system with VGA monitor and keyboard: - One floppy drive (3.5-inch, 1.44 MB) - EISA backplane - Associated system manual - Your system ECU diskette - EISA slot(s)
Chapter 1 Verifying the Components The StorageWorks RAID Array 200 Subsystem Family platform kit provides the following components: • Software and documentation kit appropriate for your system and your operating system − Standalone RAID Array 200 Software for your system (3.5-inch diskette) for AXP systems ...
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StorageWorks RAID Array 200 Subsystem Family • SWXCR-EB 3-channel controller with - One to three BA350-KB storage pedestals - One to twenty-one disk drives - One 2-meter SCSI cable (BN21H-02) - One cable and bulkhead connector kit (CK-SWXCR-AA) One internal dual-bus cable (17-03998-01) ...
Using the EISA Configuration Utility Introduction This chapter describes the major steps for running the EISA Configuration Utility (ECU). Your system documentation may call this utility the System Configuration Utility (SCU). You use the ECU to configure your system's EISA nonvolatile memory whenever you add or remove EISA controllers.
StorageWorks RAID Array 200 Subsystem Family Running the ECU ______________________ NOTE____________________________ At any time, you can press the ESC key to exit the ECU and begin again. To run the ECU, follow these steps: 1. Remove the cover from your system and locate the empty board slots. The SWXCR controller is an EISA DMA (direct memory access) device.
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Chapter 2 3. Follow the instructions for system configuration until a menu similar to the following displays on your screen. EISA Configuration Utility Steps in configuring your computer STEP 1: Important EISA configuration information STEP 2: Add or remove boards STEP 3: View or edit details STEP 4: Examine required details STEP 5: Save and exit...
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StorageWorks RAID Array 200 Subsystem Family 5. A message similar to the following displays on your screen listing the current EISA boards in your system. Look at your host system and find the empty EISA slots. ______________________ NOTE____________________________ The ECU screen displays only the EISA slots, not the ISA slots. The display may indicate that a slot is empty while in fact the board slot actually contains an ISA board.
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Chapter 2 • If you are installing an SWXCR-EA 1-channel controller, you need one empty EISA slot. • If you are installing an SWZCR-EB 3-channel controller, you need two empty EISA slots in close proximity for cabling purposes during the hardware installation. 6.
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StorageWorks RAID Array 200 Subsystem Family 7. Remove the ECU diskette and insert the option configuration diskette labeled, the Standalone RAID Array 200 Software diskette for your system platform (the diskette that contains the .CFG files) and press the Enter key. A message similar to the following displays on your screen.
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Chapter 2 9. Remove the Standalone RAID Array 200 Software diskette, insert the ECU diskette, and press the Enter key. An add confirmation message, similar to the following, displays on your screen. Step 2: Add or remove boards Add confirmation Board Name: Digital SWXCR-EA (1-ch) EISA RAID Cntlr (Generic) Ok=ENTER <Cancel=ESC>...
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StorageWorks RAID Array 200 Subsystem Family 11. Select the slot where you want to install the controller (the slot is highlighted) and press the Enter key. The following example shows that Slot 6 is selected for the installation. Step 2: Add or remove boards Help=F1 Listed are the boards and options detected in your computer.
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Chapter 2 12. Press the F10 key. You return to the Steps in configuring your computer menu. A display similar to the following appears on your screen. EISA Configuration Utility Steps in configuring your computer STEP 1: Important EISA configuration information STEP 2: Add or remove boards STEP 3: View or edit details STEP 4: Examine required details...
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StorageWorks RAID Array 200 Subsystem Family 13. Select the View or edit details option (Step 3 in this example) and press the Enter key. Scroll through the file until you find the slot number for the controller you are installing. The information display for a 1-channel board installation is similar to the following.
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Chapter 2 14. Ensure that the controller board is configured with these recommended option defaults. Option Default Setting Disk spin-up options 2 disks started every 6 seconds - Default Tag-queuing Enable tag-queuing - Default Transfer-rate Synchronous, 10 MB/s (FAST) - Default BIOS For AXP systems, disable this option.
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StorageWorks RAID Array 200 Subsystem Family 15. Press the F10 key. You return to the Steps in configuring your computer menu. A menu similar to the following displays on your screen. EISA Configuration Utility Steps in configuring your computer STEP 1: Important EISA configuration information STEP 2: Add or remove boards STEP 3: View or edit details STEP 4: Examine required details...
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Chapter 2 16. Select the Save and exit option (Step 5 in this example) and press the Enter key. Your screen displays a message similar to the following. EISA Configuration Utility Help=F1 Your configuration file has been saved, and if possible a backup SYSTEM.SCI file has been made on the current drive.
Installing the SWXCR-EA 1-Channel RAID Controller Introduction This chapter describes the major steps for installing the 1-channel controller: • Installing the 1-channel controller in the host system. • Installing the storage pedestal and the disk drives, and connecting the cables. Installing the 1-Channel RAID Controller _____________________ CAUTION ___________________________ To avoid static damage, follow adequate antistatic procedures when you...
StorageWorks RAID Array 200 Subsystem Family 3. Confirm that the jumper at JP5 (onboard termination enabled) is installed. See Figure 3-1. If the jumper is not present, you must insert one or notify your supplier. Internal Channel 0 Cache Module External Channel 0 MR0221...
Chapter 3 Installing the Cable and the Storage Pedestal This section describes the cabling and installation procedure for the storage pedestal. If you are installing a system with embedded disk drives, refer to that system's documentation for instructions on cabling. ______________________ NOTE ____________________________ If the SCSI port is set to the default values of synchronous and 10 MB/s (FAST), the total cable length cannot exceed three meters (two meters for...
StorageWorks RAID Array 200 Subsystem Family 3. Remove the front and rear bezels from the storage pedestal by pushing down on the locking tabs at the bottom of each bezel. See Figure 3-2. REAR BEZEL BEZEL FRONT BEZEL DOOR LOCKING MR0224 Figure 3-2.
Chapter 3 4. At the rear of the storage pedestal, use a Phillips screwdriver to remove the safety screw in each corner of the two blowers. See Figure 3-3. 5. To remove a blower, press the locking tabs on the sides of the blower and pull the blower straight out to disconnect it.
StorageWorks RAID Array 200 Subsystem Family 6. Remove the second blower to see the whole backplane. The appearance of the backplane depends upon the version of the StorageWorks storage pedestal that you have. After you remove the blowers, determine if your pedestal has jumper pins next to the Slot 2 connector on the rear of the backplane.
Chapter 3 7. Remove the terminator and check that the SHELF_OK jumper is installed as shown in Figure 3-5. Replace the terminator. Figure 3-5. SHELF_OK Jumper on the Terminator ______________________ NOTE ____________________________ The SHELF_OK jumper allows the fault signals from the storage pedestal to be fed back to the RAID controller.
StorageWorks RAID Array 200 Subsystem Family 8. Remove the jumper and check that the SHELF_OK jumper is installed on as shown in Figure 3-6. Replace the jumper. Figure 3-6. SHELF_OK Jumper on the Jumper 9. Replace both blowers. Align each blower connector with its power connector and insert the blower straight in.
Chapter 3 10. Remove the blank panels (and any disk drives) from the front of the storage pedestal. See Figure 3-7. DRIVE LOCKING TABS BLANK PANEL MR0223 Figure 3-7. Removing a Disk Drive or a Blank Panel...
StorageWorks RAID Array 200 Subsystem Family 11. Thread one end of the BN21H-02 cable under the rear handle of the storage pedestal, as shown in Figure 3-8. Then thread the cable through the opening at the top of the storage pedestal and toward the front of the pedestal. Viewed from Front BN21H-02 or Y-Cable...
Chapter 3 12. Loop the cable down below the divider plate and connect it to connector JA1 (upper-left connector when viewed from the front) on the storage pedestal. See Figure 3-9. 13. Insert the other end of the cable into the connector for the RAID controller (external channel 0) at the back of the host system.
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StorageWorks RAID Array 200 Subsystem Family 14. Thread the female end of the ac power cable under the handle of the storage pedestal. Insert it into the ac receptacle on the ac distribution unit. 15. After you consult the pedestal configuration diagram (Figure 3-10), label the disk drives with the following information: •...
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StorageWorks RAID Array 200 Subsystem Family ______________________ NOTE____________________________ These rules apply to device addresses for the storage pedestal: • The default device addresses use the slot number in the storage pedestal, as shown in Figure 3-10. • The available addresses for each slot in the storage pedestal are 0 through 6.
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RAID controller when you see a message similar to the following during the boot process. SWXCR BIOS Version x.x Digital Equipment Corporation SWXCR Firmware Version x.x SWXCR RAM: x Mbytes If you do not get these messages or the installation aborts, refer to Chapter 6 of this manual for troubleshooting and service information.
Installing the SWXCR-EB 3-Channel RAID Controller Introduction This chapter describes the major steps for installing the SWXCR-EB 3-channel controller: • Installing the RAID controller in the host system • Installing the storage pedestals and disk drives, and connecting the cables Installing the 3-Channel RAID Controller _____________________ CAUTION ___________________________ To avoid static damage, follow adequate antistatic procedures when you...
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StorageWorks RAID Array 200 Subsystem Family 3. Confirm that jumpers at JP3, JP4, and JP5 (onboard termination enabled) are installed. See Figure 4-1. If a jumper is missing, you must insert one or notify your supplier. Internal Internal Internal Channel 2 Channel 1 Channel 0 Cache Module...
Chapter 4 5. Orient the internal dual-bus cable as shown in Figure 4-2. Insert the short cable connector into the internal channel 1 connector on the RAID controller. 6. Insert the long cable connector into the internal channel 2 connector. 7.
StorageWorks RAID Array 200 Subsystem Family Installing Cables and Storage Pedestals This chapter describes the cabling and installation procedure for the storage pedestals. If you are installing a system with embedded disk drives, refer to that system's documentation for cabling instructions. ______________________ NOTE____________________________ If the SCSI port is set to the default values of synchronous and 10 MB/s (FAST), the total cable length cannot exceed three meters (two meters for...
Chapter 4 3. Remove all front and rear bezel doors from the storage pedestals by pushing down on the locking tabs at the bottom of each bezel. See Figure 4-3. REAR BEZEL BEZEL FRONT BEZEL DOOR LOCKING MR0224 Figure 4-3. Removing a Bezel...
StorageWorks RAID Array 200 Subsystem Family 4. At the rear of the storage pedestal, use a Phillips screwdriver to remove the safety screw in each corner of each blower. See Figure 4-4. 5. To remove a blower, press the locking tabs on the sides of the blower and pull the blower straight out to disconnect it.
Chapter 4 6. Remove the second blower to see the whole backplane. The appearance of the backplane depends upon the version of the StorageWorks pedestal that you have. After you remove the blowers, determine if your pedestal has jumper pins next to the Slot 2 connector on the rear of the backplane.
StorageWorks RAID Array 200 Subsystem Family 7. Remove the terminator and check that the SHELF_OK jumper is installed as shown in Figure 4-6. Replace the terminator. Figure 4-6. SHELF_OK Jumper on the Terminator ______________________ NOTE____________________________ The SHELF_OK jumper allows the fault signals from the storage pedestal to be fed back to the RAID controller.
Chapter 4 8. Remove the jumper and check that the SHELF_OK jumper is installed on as shown in Figure 4-7. Replace the jumper. Figure 4-7. SHELF_OK Jumper on the Jumper 9. Replace both blowers. Align each blower connector with its power connector and insert the blower straight in.
Chapter 4 11. Thread one end of the BN21H-02 cable under the rear handle of Pedestal 0, as shown in Figure 4-9. Then thread the cable through the opening at the top and toward the front of the storage pedestal. Viewed from Front BN21H-02 or Y-Cable...
StorageWorks RAID Array 200 Subsystem Family 12. Loop the BN21H-02 cable down below the divider plate and connect the cable to connector JA1 (upper-left connector when viewed from the front) on Pedestal 0. See Figure 4-9. 13. Insert the other end of the BN21H-02 cable into the connector for the RAID controller (External Channel 0) at the back of the host system.
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Chapter 4 14. Thread the Y-cable connector labeled Channel 1 under the rear handle of Pedestal 1, and through the opening at the top of the pedestal. See Figure 4-9. 15. Loop the Channel 1 connector down below the divider plate of Pedestal 1 and connect the cable to connector JA1 (upper-left connector when viewed from the front) on the storage pedestal.
StorageWorks RAID Array 200 Subsystem Family ______________________ NOTE____________________________ The following rules apply to device addresses for the storage pedestal: • The default device addresses use the slot number in the storage pedestal, as shown in Figure 4-11. • The available addresses for each slot in the storage pedestal are 0 through 6.
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RAID controller when you see a message similar to the following during the boot process. SWXCR BIOS Version x.x Digital Equipment Corporation SWXCR Firmware Version x.x SWXCR RAM: x Mbytes If you do not get a similar message, refer to Chapter 6 of this manual for troubleshooting and service information.
Using the Standalone RAID Configuration Utilities Introduction This chapter contains the following topics: • Background information • System requirements • Invoke the utilities • Exit the utilities • Initial configuration of the SWXCR RAID controller • Configuration information • Array maintenance information Background Use the Standalone RAID Array 200 Software to configure and maintain your StorageWorks RAID Array 200 Subsystem.
StorageWorks RAID Array 200 Subsystem Family System Requirements You must have the following to run the utility: • An Intel or Alpha AXP system with a VGA monitor and a keyboard • One floppy disk drive (3.5-inch, 1.44 MB) • SWXCR controller installed and all disk drives connected and powered on.
Chapter 5 Files Contained on the Diskette The following is a list of the files for the SWXCR controller contained on your Standalone RAID Array 200 Software diskette: File Names Description RELEASE.TXT Release information !MLX0077 CFG SWXCR-EA 1-channel ECU configuration file (Generic) !MLX0075.CFG SWXCR-EB 3-channel ECU configuration file (Generic) AMLX0077 CFG...
StorageWorks RAID Array 200 Subsystem Family Invoking the Utilities You can invoke the utilities on an Intel system or an AXP system. If you have an Intel system, refer to the "Invoking the Utilities on Intel Systems" section of this chapter.
Invoking the Utilities on AXP Systems Consult your AXP system documentation to invoke this boot menu. ARC Multiboot DEC Version 2.07 Copyright (c) 1993 Microsoft Corporation Copyright (c) 1993 Digital Equipment Corporation Boot Menu Boot Windows NT Boot an alternate operating system Run a program Supplementary menu ...
StorageWorks RAID Array 200 Subsystem Family Figure 5-1 shows the main menu screen. From this menu, you can invoke each of the utilities. As you move the cursor from one option to the next, the message window changes to display a message for the highlighted option. MR0229 Figure 5-1.
Chapter 5 ______________________ NOTE ____________________________ You can use the Enter key or the Return key interchangeably. From this point on, the description of the utilities is the same for both Intel and AXP systems. Use the arrow keys to move through the menu, highlight your selection, and then press the Enter key to select the option you want.
StorageWorks RAID Array 200 Subsystem Family Configuring the RAID Subsystem The following tasks are involved in configuring your subsystem. • Initial installation of the subsystem requires setting the these options: − Fault Management − Battery Backup You only need to set these options once. The settings become effective when the system is rebooted.
Chapter 5 Initial Configuration of the RAID Controller At the initial installation, set the Fault Management and Battery Backup options. You only need to set these options once. For the Fault Management option, consider the following: • If your RAID controller is connected to StorageWorks pedestals or to shelves that support fault management, enable this option.
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StorageWorks RAID Array 200 Subsystem Family To set the Fault Management option, proceed as follows. Step Action Result Select the Advanced Functions The system displays an Edit/View option from the main menu. Parameter menu. Use the arrow keys to highlight the The system displays the current status Hardware Parameters option and of both options, similar to Figure 5-2.
StorageWorks RAID Array 200 Subsystem Family Using the Automatic Configuration Option You can use this procedure if you have three to eight drives in your subsystem that you want to configure as either RAID 5 or JBOD. Use the procedure for automatic configuration as described below.
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Chapter 5 Step Action Result Select No to set the cache policy to The system displays a window with Write Through (the recommended this message at the bottom of the policy). screen: Saving configuration, please wait ... The system then displays a screen with your system configuration information.
StorageWorks RAID Array 200 Subsystem Family Figure 5-3 shows the Automatic Configuration screen. This screen displays the configuration information that results from using the Automatic Configuration option. MRO231 Figure 5-3. Automatic Configuration Screen To complete the automatic configuration of your subsystem, go to the section entitled, Initializing a Logical RAID Drive, on Page 5-27.
Chapter 5 Configuring the RAID Subsystem Interactively A number of tasks are required to configure your subsystem interactively. The procedures for these tasks are described in the following sections. Step Action See Page Create one or more drive groups. P. 5-18 Create one or more logical RAID drives, P.
StorageWorks RAID Array 200 Subsystem Family Creating a Drive Group A single controller can support up to eight drive groups. Remember these general rules when you configure your array: • Maximum number of drive groups: 8 • Maximum number of drives in each drive group: 8 •...
Chapter 5 Understanding Drive Status The SWXCR controller assigns a drive status to each SCSI device. The drive status changes as you use the utilities. The utilities display the drive status as follows. Display Drive Status Meaning Failed The device failed due to errors or you manually failed it.
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StorageWorks RAID Array 200 Subsystem Family To begin the configuration process, first you create a drive group. ______________________ NOTE____________________________ The total capacity of a drive group is determined by the member with the least capacity. If you are uncertain about the size of a particular drive, use the Device Information option on the Define Drive Group screen to check the size before you create a drive group.
Chapter 5 Figure 5-4 shows the New Configuration screen. From this screen, you can select the Define Group option, the Define Logical Drive option, or the Define Spare option. MRO230 Figure 5-4. New Configuration Screen 5-19...
StorageWorks RAID Array 200 Subsystem Family Figure 5-5 shows the Define Drive Group screen. From this screen, you can create a drive group, cancel a group you created, arrange the drive group(s), and display information about your drive groups. MRO232 Figure 5-5.
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Chapter 5 Step Action Result Press the Enter key to select the The cursor moves to the drive matrix. Create Group option on the menu. Position the cursor on the drive you The system adds that drive to the drive want to add to the drive group and group.
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StorageWorks RAID Array 200 Subsystem Family Step Action Result If the cursor is not on the Group The cursor moves to the drive pictorial Definition menu, press the ESC on this screen. key. Then use the arrow keys to highlight the Arrange Group option and press the Enter key.
Chapter 5 Creating a Logical RAID Drive A logical RAID drive is presented to the host operating system as one physical drive. To the operating system, there is no difference between a controller logical RAID drive and a single physical drive on a conventional disk controller. A logical RAID drive consists of part or all of any drive group.
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StorageWorks RAID Array 200 Subsystem Family Step Action Result Repeat this procedure for up to eight Each new logical RAID drive is logical RAID drives, or until all the added to the table on the lower-left capacity of the selected drive group is used. of the screen.
Chapter 5 Defining a Hot Spare Drive If your business cannot tolerate data loss or downtime due to drive failures, you should keep a drive available in the array as a hot spare for automatic rebuilds. Follow this procedure to create a hot spare drive. Step Action Result...
StorageWorks RAID Array 200 Subsystem Family Figure 5-6 shows the Define Spare screen. In this example, you can only see Channel 0 because it corresponds to an SWXCR-EA 1-channel controller. If your RAID subsystem uses an SWXCR-EB 3-channel controller, the display would show channels 0, 1, and 2.
Chapter 5 Initializing a Logical RAID Drive Before you can use a logical RAID drive, it must be initialized to ensure consistent RAID parity information. For RAID levels that provide redundancy, this step is crucial to ensure that the RAID parity information is consistent from the beginning. _____________________ CAUTION ___________________________ Do not initialize a logical RAID drive if it has valid data.
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StorageWorks RAID Array 200 Subsystem Family To initialize a logical RAID drive, follow these steps. Step Action Result From the main menu, select the Initialize The system displays the Logical Drive option. Initialize Logical Drive screen, showing each of the eight possible logical RAID drives.
Chapter 5 Saving the Configuration to a Diskette Digital strongly recommends that you save your configuration to a file on a diskette at this point. In the event that your controller fails, you need a backup of your configuration file in order to restore your original configuration on your new controller.
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StorageWorks RAID Array 200 Subsystem Family Figure 5-7 shows the Tools screen. From this screen, you can review the bad block table, list the error count, format a drive, change a drive status to optimal, fail a drive, back up or restore your configuration, clear your configuration, or print your configuration to a file.
Chapter 5 Next Steps You can either repeat the previous procedure to create additional logical RAID drives or exit the utilities and boot your operating system to initialize the logical RAID drives you just created. For information about using the utilities under your operating system, refer to the StorageWorks RAID Array 200 Subsystem User's Guide specific to your operating system.
StorageWorks RAID Array 200 Subsystem Family Maintaining Your RAID Subsystem To maintain your RAID subsystem, use the utilities to do the following: • View the current configuration • Print the current configuration • Check drive information • Check logical RAID drive consistency •...
Chapter 5 Viewing and Updating Your Configuration Information You can use the View/Update Configuration option from the main menu to view or change an existing configuration. To view your configuration, select the View/Update Configuration option from the main menu. The system displays the View/Update Configuration menu as shown in Figure 5-8.
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StorageWorks RAID Array 200 Subsystem Family This menu's unique option is the View Logical Matrix option. Use this option to display the current configuration before you make any changes. Step Action Result Select the View Logical Drive The system displays the View matrix screen Matrix option.
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Chapter 5 Figure 5-8 shows the View Matrix screen. From this screen you can see the drives and their status. MRO238 Figure 5-9 . View Matrix Screen 5-35...
StorageWorks RAID Array 200 Subsystem Family Printing Your Configuration Information To print your existing configuration, use the Print Configuration option as follows. Step Action Result Select the Tools option from the The system displays the Tools screen as main menu. shown in Figure 5-7.
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Chapter 5 Example of a Print Configuration File ************************************************************* Digital Disk Array Controller - Configuration Utility Version 2.20 ************************************************************* CONFIGURATION INFORMATION OF : ============================== 1 Channel - 7 Target SWXCR in Slot 3 Firmware version 1.97 DRIVE GROUP INFORMATION : =========================== Number of drive groups = 1 Group 0 : [0:0]...
StorageWorks RAID Array 200 Subsystem Family Checking Drive Information To check your drive information, use the Device Information option as follows. Step Action Result Select the View/Update The system displays the View/Update Configuration option from the Configuration screen as shown in Figure 5-8. main menu.
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Chapter 5 Figure 5-10 shows the Device Information for a selected disk. MRO240 Figure 5-8 . Device Information 5-39...
StorageWorks RAID Array 200 Subsystem Family Checking Logical RAID Drive Consistency (Parity Check/Repair) Use the Parity Check/Repair utility to check a logical RAID drive for the consistency of the RAID parity information. Run this utility after a power failure or a system crash to verify the integrity of parity information on logical RAID drives in the array.
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Chapter 5 To check the consistency of a logical RAID drive, follow these steps. Step Action Result Select the Parity Check option on the main The system displays the Parity menu. Check screen and lists the logical RAID drives. Select a logical RAID drive to check the The parity check status bar in consistency of the parity information on the the center of the screen displays...
StorageWorks RAID Array 200 Subsystem Family Adding a Hot Spare Drive after Initial Configuration If your business cannot tolerate data loss or downtime due to drive failures, you should keep a drive available in the array as a hot spare for automatic rebuilds. If you plan to define one of your drives as a hot spare drive, you must do the following: 1.
Chapter 5 Failing a Drive A drive can fail due to errors on the device or because you manually failed it. If the utility records errors on a drive in your array, you may want to manually fail and then replace the drive before a permanent failure occurs.
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StorageWorks RAID Array 200 Subsystem Family Step Action Result Press any key. The system displays a confirmation window. Select Yes. The system spins down the drive. The status of the drive changes to FLD (failed). Pull out the drive and replace it with The system automatically rebuilds a new drive.
Chapter 5 Manual Rebuild of a Drive (Reconstruction) A rebuild is a process of recreating data on a new drive in a configuration with a redundant RAID level (for example, RAID 1, RAID 0 + 1, and RAID 5). If your logical RAID drive was configured with a RAID level that does not support data redundancy, all data is lost if a drive fails.
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StorageWorks RAID Array 200 Subsystem Family ______________________ NOTE____________________________ To minimize the chance of data loss due to a second drive failure, upon detection of a drive failure, replace the drive as soon as possible. To manually rebuild data of a failed physical drive (if you have not defined a hot spare drive), follow these steps.
Chapter 5 Viewing the Bad Blocks on a Drive During a rebuild, the bad block table receives entries from a rebuild with errors. If you are using the Rebuild option to rebuild a disk and the rebuild fails, the drive remains in the WOL (write only) state.
StorageWorks RAID Array 200 Subsystem Family Making a Drive Optimal In some circumstances described in the Troubleshooting Your Subsystem section of Chapter 6, you may have to use the Make Optimal option to change the state of a drive from failed (FLD) to (OPT) optimal. If you use this method to change the state of a drive instead of using the Rebuild option, the drive may contain faulty data.
Chapter 5 Restoring the Subsystem Configuration from a Diskette To restore your configuration information due to RAID controller replacement, use the file containing the configuration you saved on a diskette (the procedure for saving your configuration information was described earlier in this chapter). To restore the configuration, proceed as follows.
StorageWorks RAID Array 200 Subsystem Family Formatting the Drive All Digital Equipment Corporation drives are preformatted, so formatting the drives is optional. You can only format those drives that have not been configured. Step Action Result From the main menu, select the Tools option.
Chapter 5 Updating the BIOS You do not need to update the BIOS for AXP systems. To update your BIOS on an Intel system, insert the standalone RAID Array 200 Software Vx.x for Intel Systems diskette in your floppy drive and boot from that drive.
StorageWorks RAID Array 200 Subsystem Family Updating the Firmware To update your controller's firmware, proceed as follows. Updating the Firmware on an Intel System To update your firmware on an Intel system, insert the standalone RAID Array 200 Software Vx.x for Intel Systems diskette into your floppy drive and boot from that drive.
Updating the Firmware on an AXP System For AXP systems, consult your AXP system documentation to invoke this boot menu. ARC Multiboot DEC Version 2.07 Copyright (c) 1993 Microsoft Corporation Copyright (c) 1993 Digital Equipment Corporation Boot Menu Boot Windows NT Boot an alternate operating system Run a program Supplementary menu ...
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StorageWorks RAID Array 200 Subsystem Family The system displays the following messages. **************************************************************** SWXCR Firmware Download Utility (V2.21, Jun 02, 1993) **************************************************************** This utility is used to upgrade the firmware on the SWXCR controller. **************************************************************** SWXCR Controller supporting 7 targets per channel found at slot 3 5-54...
Troubleshooting and Service Information Introduction This chapter describes the following: • Overview of subsystem indicators • Troubleshooting subsystem problems • Removal and replacement Overview of Subsystem Operations The following sections provide an overview of operations for the StorageWorks components. Review these sections before you start troubleshooting. Storage Pedestal Status Indicators (SBBs) ¢...
StorageWorks RAID Array 200 Subsystem Family Pedestal Status ¢ ¡ ¤ £ P ¨ & W £ 4 $ @ " F 3 ¨ 3 ¨ 3 0 H d e f t E I & 5 C ! # & $ G & ! 6 ¡ B 1 0 8 C % h ¢ ( y ¨ & W £ 4 $ § a § 3 ¡ 3 £ G 0 W £ 4 $ D & ! 6 ¡...
Chapter 6 _______________________ NOTE_____________________________ When the pedestal is equipped with two power supplies, you must observe the LEDs on both power supplies to determine the status. Table 6-2. Pedestal and Dual Power Supply (PS) Status LEDs Shelf Status Shelf Status Indicates Normal.
StorageWorks RAID Array 200 Subsystem Family Table 6-3 shows the activity and fault status for the SBB LEDs and indicates what the status means. Table 6-3. Drive SBB Status LEDs Activity Fault Indicates Status Status Normal: Device is operating properly. Normal: Device is inactive and operating properly.
Chapter 6 Troubleshooting Your Subsystem This section contains troubleshooting information to correct problems that may be easy to fix. It also directs you to the appropriate documentation for further troubleshooting if needed. Before You Begin Troubleshooting _______________________ NOTE_____________________________ Always turn off the power to your system before you turn off the power to your storage pedestal(s).
StorageWorks RAID Array 200 Subsystem Family 5. Verify that all the drives LEDs flash on when you turn the power on. 6. Verify that the two LED indicators on the power supplies are on. 7. Turn on your system and see if the problem is now resolved. Troubleshooting Techniques When the controller or subsystem does not operate correctly, use the information in this section to diagnose the problem.
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Chapter 6 Symptom Possible Cause(s) Action(s) to Take • Replaced Drive has not Drive not seen by the controller. Manually rebuild the drive. Spun Up • Remove drive SBB, wait 20 seconds, reinsert drive SBB. Wait approximately one minute for the rebuild to start. Multiple Drives in There was a pedestal or shelf power Check the monitor log to verify the power...
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StorageWorks RAID Array 200 Subsystem Family Symptom Possible Cause(s) Action(s) to Take • • Drive has a WOL Status Drive is being rebuilt. No action required. • • Rebuild failed drive. Invoke the utilities and select the Bad • Block option on the Tools menu of the Disk replaced while rebuild in utilities to check for bad blocks on the progress on another drive.
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Chapter 6 Symptom Possible Cause(s) Action(s) to Take Failed Drive LED Status The controller does not maintain Check the monitor log to verify power is Lost After Power the drive LED status or failed failure. Cycle with an Automatic status when a drive is not You should remove the failed drive as soon Replacement by a Hot configured as part of a RAID...
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StorageWorks RAID Array 200 Subsystem Family Symptom Possible Cause(s) Action(s) to Take Automatic Rebuild Does Automatic rebuild feature is not If you are using the StorageWorks pedestal Not Start supported for one of the following perform the following: reasons: • Verify that Fault Management is •...
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Chapter 6 Symptom Possible Cause(s) Action(s) to Take • Rebuild Attempt You attempted to rebuild a You must restore your data from backup Unsuccessful drive in a nonredundant copies of the disks. configuration (RAID 0 or JBOD) or multiple failures have occured in a redundant RAID level configuration.
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StorageWorks RAID Array 200 Subsystem Family Symptom Possible Cause(s) Action(s) to Take Power Supply SBB Shelf Shelf fault. Refer to the Power Supply LEDs and Status is Off. Replacing a Power Supply SBB sections of this chapter. • • Power Supply SBB Shelf Input power problem.
Chapter 6 Understanding Messages and Error Recovery This section lists error messages that may appear and provides suggestions for the action to take to resolve them. Diagnostic Messages Error/Problem Possible Cause(s) Action(s) To Take • • DRAM Simms are not Remove controller and reinsert SWXCR fatal error - properly inserted.
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StorageWorks RAID Array 200 Subsystem Family BIOS Messages Error/Problem Possible Cause(s) Action(s) To Take • • SWXCR not properly seated Remove and reseat the Cannot find SWXCR in EISA slot. controller. in any slot: no • • drives installed SWXCR BIOS is not enabled Rerun ECU and correct on the board in the lower problem.
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Chapter 6 Error/Problem Possible Cause(s) Action(s) To Take • • Logical RAID drives cannot Check configuration. No Logical drives be found. found: None Shut off the power to the installed system. Shut off the power to the drives. Check for loose cabling. Check that the cables are connected to the correct channels.
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StorageWorks RAID Array 200 Subsystem Family Error/Problem Possible Cause(s) Action(s) To Take • • SCSI cable is not connected. Check SCSI cable SCSI device at Chn connections. • Tgt y not SCSI termination is • responding incorrect. Check termination is correct on the SCSI cable.
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Chapter 6 Error/Problem Possible Cause(s) Action(s) To Take • Check configuration by Installation Abort running the utilities: (continued) The utility provides you a display of the current drive and RAID logical drive status. Determine the corrective action needed on the drives.
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StorageWorks RAID Array 200 Subsystem Family Error/Problem Possible Cause(s) Action(s) To Take • Power failure occurred Run the Standalone utilities. Refer Mismatch between before the configuration data to Chapter 5 for more information. NVRAM & Flash was updated to both the EEPROM NVRAM and EEPROM.
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Chapter 6 Error/Problem Possible Cause(s) Action(s) To Take Drive failed in a nonredundant Check all power, cabling, and Warning: x system RAID Logical Drive (0 or hardware for proper operation. drive is dead JBOD). More than one drive failed in a Data integrity can not be redundant RAID level logical maintained, you must correct the...
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StorageWorks RAID Array 200 Subsystem Family Error/Problem Possible Cause(s) Action(s) To Take Drives were removed and Use the message to identify SWXCR RAM : 4 replaced in the wrong slot. the drives that have been Mbytes misplaced. Device identified Power off your system and for Chn 0, Tgt 1 StorageWorks pedestal or found at Chn 0, Tgt...
Chapter 6 Removal and Replacement This section describes the following: • Replacing a drive SBB • Replacing a power supply SBB • Replacing a blower • Replace an SWXCR controller Replacing a Drive SBB ______________________CAUTION ___________________________ Once a device has been configured by the SWXCR controller, moving the device to another bus or changing the device address can cause problems or loss of data.
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StorageWorks RAID Array 200 Subsystem Family ¡ £ ¢ £ ¢ x ¨ £ 4 c ! 6 ¡ 3 £ ( 3 & $ @ & c ! 6 ¡ ¤ £ P 7 2 $ A & 5 ! G £ p £...
Chapter 6 Replacing a Blower _____________________ WARNING ___________________________ Due to hazardous high-current energy levels present in the backplane area, use extreme caution while swapping blowers in the following procedure. Keep all metal objects, including rings and jewelry, out of the blower/backplane cavity. ______________________CAUTION ___________________________ To prevent an overheating condition, the replacement blower should be readily available to immediately replace the faulty blower during the following...
StorageWorks RAID Array 200 Subsystem Family Replacing the SWXCR Controller The following procedure describes replacing a defective SWXCR controller. Use this procedure in the event that the ECU cannot find the controller or you suspect a controller problem. The following procedure describes replacing the SWXCR controller. 1.
Chapter 6 Replacing the Controller (and Swapping the EEPROM) The following procedure describes swapping the EEPROM from a defective SWXCR controller to a new SWXCR controller. Use this procedure in the event that you cannot save the existing configuration to a diskette. ______________________CAUTION ___________________________ To avoid static damage, follow adequate antistatic procedures when handling the RAID controller.
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StorageWorks RAID Array 200 Subsystem Family Step Action Result Install the new controller with the old EEPROM into the same EISA slot that the original controller was in. Connect the cable(s) to the storage pedestal(s) and power on the pedestal(s). Power on the system.
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Chapter 6 Step Action Result Press a key. The utilities display the Load Configuration menu. Select the Load FLASH The utilities display all optimal and hot configuration option and press the spare drives connected to the system. Enter key. The utilities display the following message: Press 'S' to save the displayed...
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StorageWorks RAID Array 200 Subsystem Family Step Action Invoke the utilities as described in Chapter 5. Make sure that the system configuration matches the previous configuration. Use the View/Update option on the main menu to verify the status of your drives.
Specifications This appendix describes the physical and environmental specifications for the StorageWorks RAID Array 200 Subsystem Family products. Input Power Requirements Input power requirements for a BA350-KB storage pedestal are determined by the number and type of power units and system building block (SBB) devices. Power Units The enclosure can have a redundant power unit to ensure that a power unit failure does not disable the unit.
StorageWorks RAID Array 200 Subsystem Family Controller Power Requirements Table A-2 contains the SWXCR controller power requirements. Table A-2. SWXCR Controller Power Requirements SWXCR-Ex Specifications +5 V dc +/- 5% @ 3.5 Amps +12 V dc +/- 5% @ 0.1 Amps...
Appendix A Physical Specifications Table A-3 lists the physical specifications of the storage pedestal and system building blocks (SBBs). ______________________ NOTE ____________________________ Depth specifications do not include service area requirements. Position the portable deskside expansion enclosures to allow a front or rear service area of 762 millimeters (30 inches).
StorageWorks RAID Array 200 Subsystem Family Environmental Specifications StorageWorks environmental specifications in Table A-4 are the same as for other Digital storage devices. Table A-4. Environmental Specifications Condition Specification Temperature +10° to +35° C (+50° to +95° F) Deduct 1.8° C for each 1000 m (1.0° F for each 1000 ft) of altitude Maximum temperature gradient 11°...
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Appendix A Condition Specification Maximum Nonoperating or Storage Environment (Range) Temperature Nonoperating +18° to +29° C (+65° to +85° F) Storage -10° to +55° C (-14° to + 131° F) Relative humidity Nonoperating 10% to 90% (non condensing) Storage 8% to 95% in original shipping container (non condensing); otherwise, 50% (non condensing) Altitude From -300 m (-1000 ft) to +3600 m (+12,000 ft) MSL...
StorageWorks RAID Array 200 Subsystem Family SBB Environmental Stabilization To ensure proper operation of Digital Equipment Corporation storage devices, the SBB temperature must be within 18–29° C (65-85° F). _____________________CAUTION __________________________ Always stabilize storage devices in the operating environment prior to installation or operation.
Illustrated Parts List This appendix shows the parts for the StorageWorks storage pedestal. Table B-1. Illustrated Parts List for the Storage Pedestal Item Part Number Description BA35X-HA 131 W universal AC power supply SWxx3-xx 3.5-inch disk drive BA35X-PA 3.5-inch filler panel BA35X-MA Fan carrier (blower) assembly BA35X-MB...
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StorageWorks RAID Array 200 Subsystem Family Figure B-1. Pedestal Field Replaceable Parts...
MS-DOS Verification Procedure This appendix describes the MS-DOS verification procedure for the Standalone RAID Array 200 Software. Verifying the Subsystem under MS-DOS For Intel system only, you can verify the operation of your subsystem using the Standalone RAID Array 200 Software diskette to create an MS-DOS file system on your subsystem (for testing purposes).
StorageWorks RAID Array 200 Subsystem Family Using the Controller under Windows V3.1 In order to use the SWXCR controller under the Windows V3.1 operating system, the SWXCRWIN.SYS driver that is included on the Standalone RAID Array 200 Software diskette must be loaded into your CONFIG.SYS file using the following command: DEVICE=C:\DOS\SWXCRWIN.SYS...
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Index installation, 3-3, 4-4 Checking drive information, 5-38 Adding logical RAID drive consistency, 5-40 a hot spare Components to an automatic configuration, 5-12 of the kit, 1-9 to an interactive configuration, 5-25 Configuration a second controller, 2-1 automatic, 5-12 Arranging a drive group, 5-23 information, 1-3, 5-6, 5-14 Automatic configuration option, 5-12 initial, 5-9...
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StorageWorks RAID Array 200 Subsystem Family Drive for the storage pedestal, B-1 bad blocks, 5-47 defining a hot spare, 5-26, 5-42 failing, 5-43 Getting started formatting, 5-50 with the Standalone RAID Array 200 information, 5-38 Software, 5-2 labeling, 3-12, 4-13 making optimal, 5-48 rebuilding manually, 5-45 SBB replacement, 6-25...
StorageWorks RAID Array 200 Subsystem Family Product main menu, 5-6 components, 1-9 New Configuration, 5-19 description, 1-1 Tools, 5-30 features, 1-1 View Matrix, 5-35 system requirements, 1-8 View/Update Configuration, 5-33 Service information, 6-1 Specifications environmental, A-4 RAID levels, 1-4 physical, A-3 drive number and RAID level, 1-7 power, A-1 JBOD, 1-5...
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Index Troubleshooting, 6-1 Understanding error messages, 6-17 Updating the BIOS, 5-51 the firmware, 5-52, 5-53 your configuration, 5-33 Verifying components, 1-9 View Matrix screen, 5-35 View/Update Configuration screen, 5-33 Viewing bad blocks on a drive, 5-47 your configuration, 5-33 Viewing bad blocks on a drive, 5-47 Windows V3.1 driver, C-2 Index-5...
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