Digital Equipment CELEBRIS XL 590 Service Maintenance Manual

Digital Equipment CELEBRIS XL 590 Service Maintenance Manual

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Service
Maintenance
Manual
DP
CELEBRIS XL & XL
PC
EK-A0823-SV. B01
Copyright Digital Equipment Corporation
All rights reserved

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Summary of Contents for Digital Equipment CELEBRIS XL 590

  • Page 1 Service Maintenance Manual CELEBRIS XL & XL EK-A0823-SV. B01 Copyright Digital Equipment Corporation All rights reserved...
  • Page 2 No responsibility is assumed for the use or reliability of software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
  • Page 3: Table Of Contents

    Digital CELEBRIS XL & XL Table of Contents Table of Contents REVISION HISTORY ..........................7 PREFACE ..............................8 CHAPTER 1 PRODUCT DESCRIPTION....................9 ..........................9 RODUCT NTRODUCTION ........................11 RODUCT ODELS NFORMATION CELEBRIS XL & XL Models (FR-8xxWW) ..................11 CELEBRIS XL & XL Models (FR-AxxWW)..................12 Celebris XL Pentium-Pro models......................13 CHAPTER 2 SYSTEM UTILITIES &...
  • Page 4 Tabl e of C ont ent s D i gi t al C ELEBRI S XL & XL CHAPTER 3 SERVICE PROCEDURES....................35 ..........................35 AFETY EQUIREMENTS Recommended Tools..........................36 Other Materials Needed.......................... 36 Special Tools Required........................... 36 Remedial Diagnostic Test Software ....................... 36 Recommended Virus Detection and Cleanup Software................
  • Page 5 Digital CELEBRIS XL & XL Table of Contents CHAPTER 4 TROUBLESHOOTING ....................79 .........................79 NITIAL ROUBLESHOOTING ..............................80 ODES POST ........................80 ESSAGES POST and Boot Error Messages......................80 POST and Boot Informational Messages ....................83 ........................85 OMPUTER ROUBLESHOOTING ........................90 RIVE ROUBLESHOOTING ........................90 ONITOR ROUBLESHOOTING CD-ROM Troubleshooting ........................91 /FE E ........................92...
  • Page 6 Tabl e of C ont ent s D i gi t al C ELEBRI S XL & XL Table of Figures Figure 2 - 1 BIOS Setup Utility Flow Chart....................22 Figure 3 - 1 Unlocking and Removing the Side Panels ................38 Figure 3 - 2 Model 870WW Computer Components..................
  • Page 7: Revision History

    Digital CELEBRIS XL & XL Preface Revision History This was the original release of the Service Maintenance Manual describing the Revision A01 CELEBRIS XL & XL PC in its original configuration. This revision of the CELEBRIS XL & XL PC Service Maintenance Manual, Revision B01 incorporates updated configurations and various models that have been added.
  • Page 8: Preface

    CELEBRIS XL & XL line of PC’s. Digital Equipment Corporation reserves the right to make changes to the Digital CELEBRIS XL & XL series without notice. Accordingly, the diagrams and procedures in this document may not apply to the computer(s) to be serviced since many of the diagnostic tests are designed to test more than one product.
  • Page 9: Chapter 1 Product Description

    It also includes Pentium-Pro (P6) models. The following models are available: ♦ CELEBRIS XL 590 90 MHz Pentium ♦ CELEBRIS XL 590 DP 90 MHz Pentium (Dual Processor) ♦ CELEBRIS XL 5100 100 MHz Pentium ♦...
  • Page 10 Pr oduct D escr i pt i on D i gi t al C ELEBRI S XL & XL Significant features include: ♦ PCI local bus technology ♦ Also available as 150 MHz Pentium-Pro processor ♦ Upgradable ZIF (Zero Insertion Force) socket 2 x ZIF 5 ♦...
  • Page 11: Product Models Information

    Digital CELEBRIS XL & XL Product Description Front access bays: ♦ Three 5,25” x 1.6” bay ♦ One 3.5” x 1” bay for floppy Internal access bays: ♦ One 3.5” x 1.6” bay for disks Product Models Information EC = English, French, German, Italian and Spanish. ED = Danish, Dutch, English, Finnish, French (France excluded), Norwegian and Swedish.
  • Page 12: Celebris Xl & Xl Dp Models (Fr-Axxww)

    Pr oduct D escr i pt i on D i gi t al C ELEBRI S XL & XL CELEBRIS XL & XL Models (FR-AxxWW) Product Model Memory Cache Video adapter Options CELEBRIS FR-A03WW-AD - 16MB 256KB None XL5100 FR-A03WW-CN 1GB 16MB 256KB Matrox Millennium 4x SCSI...
  • Page 13: Celebris Xl Pentium-Pro Models

    Digital CELEBRIS XL & XL Product Description Celebris XL Pentium-Pro models Product Model Memory Cache Video adapter Options Celebris XL FR-A31WW-AD - 16MB 256KB None 6150 FR-A31WW-CC 1 GB 16MB 256KB Matrox Millennium 4x SCSI SCSI-2 CD-ROM FR-A31WW-CN 2 GB 32MB 256KB 4x SCSI...
  • Page 15: Chapter 2 System Utilities & Configuration

    Digital CELEBRIS XL & XL Utilities & Configura tion Chapter 2 System Utilities & Configuration System Utilities This chapter describes how to use the utilities and SCSI drivers supplied with the CELEBRIS XL computer. In most cases, these utilities and drivers are factory installed on the hard disk drive and supplied on diskettes.
  • Page 16: Restoring Win95 Factory-Installed Software

    Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Restoring Win95 Factory-Installed Software To restore all factory-installed software, proceed as follows: With the computer off, put the WIN 95 Companion CD into the CD drive. Insert the CELEBRIS XL Win 95 Setup/Restore diskette into the diskette drive.
  • Page 17: Restoring Windows Nt Factory-Installed Software

    Digital CELEBRIS XL & XL Utilities & Configura tion Restoring Windows NT Factory-Installed Software To restore all factory-installed software, proceed as follows: With the computer off, put the Windows NT OS CD into the CD drive. Insert disk 1 of the Windows NT Setup diskettes into the diskette drive. Turn the computer on.
  • Page 18: Before Using Phlash.exe

    Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Before Using PHLASH.EXE Before using PHLASH.EXE to upgrade the BIOS, create a crisis recovery diskette. This diskette can than be used to reprogram the BIOS in case the flash process built into the computer fails.
  • Page 19: Using The Crisis Recovery Diskette

    Digital CELEBRIS XL & XL Utilities & Configura tion Using the Crisis Recovery Diskette The crisis recovery diskette must be used only if the BIOS fails or if a BIOS upgrade was unsuccessful. If the BIOS failed to flash properly or is corrupted in some way, the following sequence of events occur: POST detects an error after a normal boot cycle or a BIOS upgrade.
  • Page 20: Upgrading The Bios To A New Language

    Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Upgrading the BIOS to a New Language Perform the following steps to upgrade the BIOS to a new language: Turn on the computer and allow POST to complete.
  • Page 21: Loading Scsi Drivers

    Digital CELEBRIS XL & XL Utilities & Configura tion Loading SCSI Drivers Refer to the supplied NCR SCSI Device Management System (SDMS) User’s Guide for information on loading the following NCR SCSI device drivers: ♦ MS-DOS/Windows ♦ Windows NT ♦ Netware ♦...
  • Page 22: Manoeuvring Through Setup

    Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Manoeuvring through Setup There are five major headings visible on the initial Setup screen. These headings are: Main, Advanced, Security, Power and Exit.
  • Page 23: Updating The Configuration

    Digital CELEBRIS XL & XL Utilities & Configura tion Updating The Configuration The following sections list the BIOS Setup utility options that can be updated or modified using the following menu selections: ♦ Main Enables to set basic computer configuration options (time, date, video, etc.). ♦...
  • Page 24: Main Menu Options

    Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Main Menu Options Menu Fields Settings Comments System time Current time Displays the current time. System date Current date Displays the current date.
  • Page 25: Memory And Cache Options

    Digital CELEBRIS XL & XL Utilities & Configura tion Memory and Cache Options Menu Fields Settings Comments Internal cache Enabled Enables or disables the internal cache. Disabled Note: The internal cache is internal to the CPU. External Enable (WB) The external cache operates in Write-Back (WB) Mode if Enable has cache been selected.
  • Page 26 Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL AT bus space Disabled Memory hole not available, upper memory is contiguous. C00000h, Sets the memory hole at address C00000 with 4MB memory available.
  • Page 27: Boot Options

    Digital CELEBRIS XL & XL Utilities & Configura tion Memory and Cache Options (continued) Menu Fields Settings Comments Extended Compatibility Selects the BIOS report mechanism for memory amount. Select Compatibility when using a conventional operating system. memory report Non- Select Non-Compatibility for extended memory above 64MB under compatibility Windows NT V3.1.
  • Page 28: Keyboard Features

    Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Keyboard Features Menu Fields Settings Comments Numlock Auto Turns Numlock on or off each time the computer boots. Note: When Auto has been selected, the computer will turn on Numlock if it detects a numeric keypad.
  • Page 29 Digital CELEBRIS XL & XL Utilities & Configura tion Integrated Peripherals (continued) Menu Fields Settings Comments Diskette write Disabled Enables or disables the selected diskette drive’s write protect option. Enabled protection Compatible Standard printer connection. Parallel port mode mode Bi-directional PS/2 compatible mode and able to receive data.
  • Page 30: Advanced Chipset Control Options

    Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Advanced Chipset Control Options NOTE The following advanced chipset control options should normally stay at their default values.
  • Page 31: Security Options

    Digital CELEBRIS XL & XL Utilities & Configura tion Advanced Chipset Control Options (continued) Menu Fields Settings Comments PCI slot 1-3 40h, 48h, 50h, Each PCI device has a latency timer register. This register specifies, 58h, 60h, 68h, in PCI clocks, the value of the latency timer for a particular PCI latency timer 70h, 78h, 80h, device master.
  • Page 32 Ut i l i t i es & C onf i gur at i on D i gi t al C ELEBRI S XL & XL Security Options (continued) Menu Fields Settings Comments Set user Press [Enter] Enables to set a user password. This password can only be set if a supervisor password is entered.
  • Page 33: Power Options

    Digital CELEBRIS XL & XL Utilities & Configura tion Power Options Menu Fields Settings Comments Power Enabled Enables or disables the following power management options. management Disabled Hard disk Enabled Allows to disable or enable the hard disk suspend timer feature or Disabled after a set period of disk drive inactivity (approximately 21 minutes), suspend timer...
  • Page 35: Chapter 3 Service Procedures

    Digital CELEBRIS XL & XL Service Proced ures Chapter 3 Service Procedures Safety Requirements WARNING Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it. The following safety precautions must be observed to insure product and personal safety and prevent damage to circuit boards and/or components: ♦...
  • Page 36: Recommended Tools

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Recommended Tools The following tools are needed for servicing Digital PC systems: ♦ Multimeter (4 1/2 digit) ♦ A philips screwdriver ♦ An antistatic wrist strap Other Materials Needed Cleaning agent should be an all purpose cleaner that is used in-house.
  • Page 37: Eco/Fco Information

    Digital CELEBRIS XL & XL Service Proced ures ECO/FCO Information BIOS Version Information Refer to the Digital DECpc Bulletin Board Support (telephone number: xx33 92960312) for the latest information on BIOS upgrades. Removing The Side Panel Before removing the side panel, perform the following: Turn off power to all external devices connected to the computer.
  • Page 38: Figure 3 - 1 Unlocking And Removing The Side Panels

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Figure 3 - 1 Unlocking and Removing the Side Panels M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 39: Computer Components

    Digital CELEBRIS XL & XL Service Proced ures Computer Components Legend Component Power supply ISA and PCI 32-bit local bus expansion slots CPU module Main logic board 3½-inch diskette drive Three 5¼-inch half-height drive bays Hidden 3½-inch half-height drive bay Figure 3 - 2 Model 870WW Computer Components Figure 3 - 3 Model A03 WW...
  • Page 40: Expansion Slots

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Expansion Slots The CELEBRIS XL computer contains seven expansion board slots (refer to Figure 3 - 4). Four of the slots support industry-standard 16-bit ISA expansion boards. The remaining three PCI local bus expansion slots support 32-bit PCI local bus expansion boards.
  • Page 41: Main Logic Board Switches/Jumpers

    Digital CELEBRIS XL & XL Service Proced ures Main Logic Board Switches/Jumpers The following table lists the main logic board switches/jumpers and factory-default settings. Figure 3 - 5 shows the locations of the main logic board switch/jumper pins. CAUTION Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the computer chassis.
  • Page 42: Main Logic Board Jumper Locations

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Main Logic Board Jumper Locations DEC00167-2 Figure 3 - 5 Main Logic Board Jumper Locations M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 43: Computer Memory Configurations

    Digital CELEBRIS XL & XL Service Proced ures Computer Memory Configurations Adding more memory allows the computer to run larger, more complicated software and to run it faster. The amount of memory the computer supports depends on the type of CPU module that has been installed. When the Pentium PCI Series CPU module has been installed, the computer will support up to 192MB using 32MB SIMMs on SIMM banks 0 through 5.
  • Page 44 Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL 16MB 16MB 16MB 16MB 64MB 32MB 32MB 64MB 32MB 32MB 72MB M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 45: Memory Configurations For Pentium-Pro

    Digital CELEBRIS XL & XL Service Proced ures Memory Configurations (Pentium series) (continued) Bank 0 Bank 1 Bank 2 Bank 3 Bank 4 Bank 5 Total 16MB 16MB 16MB 16MB 72MB 32MB 32MB 80MB 16MB 16MB 16MB 16MB 80MB 32MB 32MB 80MB 32MB...
  • Page 46 Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL 8MB x 2 16MB x 2 48MB M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 47: Non-Interleaved Modes (Continued)

    Digital CELEBRIS XL & XL Service Proced ures Non-Interleaved Modes (continued) Bank 0 (J1-J4) Bank 1 (J8-J11) Total 8MB x 2 32MB x 2 80MB 8MB x 2 64MB x 2 144MB 16MB x 2 32MB 16MB x 2 16MB x 2 64MB 16MB x 2 32MB x 2...
  • Page 48: Installing Single In-Line Memory Modules (Simms)

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Installing Single In-Line Memory Modules (SIMMs) To install a SIMM, perform the following: Turn off the computer. Disconnect any external devices and unplug the power cord from the wall outlet.
  • Page 49: Figure 3 - 6 Installing A Simm

    Digital CELEBRIS XL & XL Service Proced ures Figure 3 - 6 Installing a SIMM DEC00716-5 Install and secure the CPU module to the main logic board. 10) Reconnect the power cable to J6 of the CPU module. 11) Replace and lock the left side panel. 12) Reconnect the power cord and monitor cord to the back of the computer.
  • Page 50: Main Logic Board Simm Socket Locations

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Main Logic Board SIMM Socket Locations Bank 0 Figure 3 - 7 Main Logic Board SIMM Bank 1 Socket Locations Bank 2 Bank 3 Bank 4 Bank 5 M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 51: Part Removal And Replacement Procedures

    Digital CELEBRIS XL & XL Service Proced ures Part Removal and Replacement Procedures Removing Devices in the Upper Drive Bay Area To remove a device from the upper drive bay area perform the following steps: Turn off the computer. Disconnect any external devices and unplug the power cord from the wall outlet.
  • Page 52: Removing Devices In The Lower Drive Bay Area

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Removing Devices in the Lower Drive Bay Area The lower drive bay area holds two 3½-inch devices, typically a diskette drive and a hard drive. To remove the devices in the lower drive bay area, remove the entire drive bay assembly from the computer and then remove the devices from the assy.
  • Page 53: Figure 3 - 10 Removing The Lower Drive Bay Devices

    Digital CELEBRIS XL & XL Service Proced ures Removing Devices in the Lower Drive Bay Area (continued) DEC00601 Figure 3 - 10 Removing the Lower Drive Bay Devices MCS Logistics Engineering - Nijmegen...
  • Page 54: Removing Main Logic Board

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Removing Main Logic Board To remove the main logic board: Turn off external devices and computer. Disconnect external devices, ac power and monitor power. Unlock and remove side panel.
  • Page 55: Removing Fan / Speaker Assembly

    Digital CELEBRIS XL & XL Service Proced ures Removing Fan / Speaker Assembly To remove the Fan/Speaker Assembly perform the following steps: Turn off the computer. Disconnect any external devices and unplug the power cord from the wall outlet. Unplug the power cord and monitor cord from the back of the computer. Unlock and remove the left side panel.
  • Page 56: Figure 3 - 13 Removing The Fan / Speaker Assembly (Pentium-Pro)

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Figure 3 - 13 Removing the Fan / Speaker Assembly (Pentium-Pro) M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 57: Removing Power Supply

    Digital CELEBRIS XL & XL Service Proced ures Removing Power Supply To remove the power supply: Turn off external devices and computer. Disconnect external devices, ac power, and monitor power. Unlock and remove side panel. Remove metal shield. Remove the upper and lower devices. Step 1: Remove ON/OFF switch (Figure 3-14).
  • Page 58: Figure 3 - 16 Removing The Screws At The Rear And Power Supply

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Figure 3 - 16 Removing the screws at the rear and Power Supply M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 59: Removing The Cpu Module

    Digital CELEBRIS XL & XL Service Proced ures Removing the CPU Module To Remove the CPU module: Turn off the computer. Disconnect any external devices and unplug the power cord from the wall outlet. Unplug the power cord and monitor cord from the back of the computer. Unlock and remove the left side panel.
  • Page 60: Replacing The Computer Battery/Real Time Clock (Rtc)

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Replacing the Computer Battery/Real Time Clock (RTC) The computer battery/real time clock (battery) runs the computer clock and retains any setup information when it is turned off. To replace the battery, perform the following steps: Turn off the computer.
  • Page 61: Figure 3 - 18 Installing The Computer Battery/Real-Time Clock

    Digital CELEBRIS XL & XL Service Proced ures Figure 3 - 18 Installing the Computer Battery/Real-Time Clock MCS Logistics Engineering - Nijmegen...
  • Page 62: Upgrading Procedures

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Upgrading Procedures Identification The computer has a CPU processor chip that has an internal speed of 150 MHz or higher speed. The speed is marked on the large heat sink for this processor chip on the CPU module.
  • Page 63: Upgrading The Cpu Module

    Digital CELEBRIS XL & XL Service Proced ures Upgrading the CPU module CELEBRIS XL computers are equipped with Intel Pentium™ CPU modules. The Pentium CPU and related high-performance caching circuitry are located on a CPU module which is connected to the main logic board inside the computer.
  • Page 64: Figure 3 - 19 Installing A New Cpu

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Figure 3 - 19 Installing a New M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 65: Cpu Module Jumper Settings (Pentium Modules)

    Digital CELEBRIS XL & XL Service Proced ures CPU Module Jumper Settings (Pentium modules) Voltage regulator sockets may not be present on some CPU modules, or may appear different on different CPU modules. Factory default settings are given in Bold Italics. Feature Description Setting...
  • Page 66: Figure 3 - 20 Secondary Cache Upgrade Socket And Jumper Locations

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Figure 3 - 20 Secondary Cache Upgrade Socket and Jumper Locations J11 - ONLY USED BY 166 MHz PENTIUMS M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 67: Upgrading The Cpu (Pentium-Pro Modules)

    Digital CELEBRIS XL & XL Service Proced ures Upgrading the CPU (Pentium-Pro modules) The CPU module has a Socket 8 type ZIF socket capable of supporting Intel Pentium® Pro processors. Contact the Digital sales representative for availability and ordering information for the computer. To release a higher performance processor: Turn off the computer.
  • Page 68: Figure 3 - 22 Installing A New PentiumĀ® Pro Processor Assembly

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL To install a higher performance processor: Install the new Pentium® Pro processor chip assembly (Figure 3 - 22). The arrangement of the pins is keyed for correct placement.
  • Page 69: Cpu Module Component Locations (Pentium-Pro)

    Digital CELEBRIS XL & XL Service Proced ures CPU Module Component Locations (Pentium-Pro) Figure 3 - 23 shows the location of the components on the CPU module. E20 is the Pentium® Pro processor. J1--J4, J8--J9 are sockets for SIMMs. J6 is the power connector. J7 is the voltage regulator socket.
  • Page 70: Setting Clock Frequency

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Setting Clock Frequency Feature Model J5 pin 1 Clock Frequency CPU clock input 6150, 6180 60 MHz 6200 66 MHz NOTE Default depends on the CPU installed at the factory. Setting Bus Speed Bus Speed Clock Ratio...
  • Page 71: Replacing The Voltage Regulator Card (Pentium-Pro)

    Digital CELEBRIS XL & XL Service Proced ures Replacing the Voltage Regulator Card (Pentium-Pro) To remove the card, press outward on the tab at the end of the card holder and lift out the card (Figure 3 - 25). To replace the card, press the card in its holder until its tabs click to hold it secure. Setting Voltage Regulation There are four jumpers on the CPU module that determine the output of the voltage regulator -- J19, J20, J21, J22 -- shown in th table below.
  • Page 72: Installing Mass Storage Devices

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Installing Mass Storage Devices The computer has two drive bay areas. Mass storage devices such as hard disk drives, floppy diskette drives, CD-ROM drives and tape backup systems are installed in these drive bay areas. The two drive bay areas are: ♦...
  • Page 73: Figure 3 - 27 Removing The Front Door

    Digital CELEBRIS XL & XL Service Proced ures Figure 3 - 27 Removing the Front Door MCS Logistics Engineering - Nijmegen...
  • Page 74 Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Insert the new device into the drive bay from the front (Figure 3 - 28). Connect the data cable to the device. The data cable is usually a ribbon cable. Figure 3- 29 shows a cabling configuration using two IDE drives and one diskette drive.
  • Page 75: Figure 3 - 28 Inserting A Device Into Upper Drive Bay

    Digital CELEBRIS XL & XL Service Proced ures Figure 3 - 28 Inserting a Device into Upper Drive Bay DEC00662-3 MCS Logistics Engineering - Nijmegen...
  • Page 76: Connecting Devices

    Ser vi ce Pr ocedur es D i gi t al C ELEBRI S XL & XL Connecting Devices Diskette Drive and IDE Drive Data Cable Connections Legend Component Power supply Power connections Diskette drive connection IDE Drive connection Diskette drive Hard drive Optional storage devices D EC00169...
  • Page 77: Scsi Cable Connections

    Digital CELEBRIS XL & XL Service Proced ures SCSI Cable Connections Legend Component Power supply Power connections Internal SCSI cable SCSI connector SCSI hard disk drive CD-ROM drive (or other SCSI device) D EC 00182 Figure 3 - 30 SCSI Cable Connections MCS Logistics Engineering - Nijmegen...
  • Page 79: Chapter 4 Troubleshooting

    Digital CELEBRIS XL & XL Troubleshoot Chapter 4 Troubleshooting The following pages provide initial troubleshooting procedures and tables listing specific problems, probable causes, and recommended actions to take if the computer fails after configuring it or after installing optional hardware or software. Refer to the documentation supplied with additional options when experiencing problems with specific options that have been installed.
  • Page 80: Beep Codes

    Tr oubl eshoot i ng D i gi t al C ELEBRI S XL & XL Beep Codes When POST finds an error and cannot display a message, the computer’s speaker emits a series of beeps to indicate the error. During POST, if the video configuration fails or if an external ROM module fails a checksum test, then the computer beeps three times (one long beep, and two short beeps).
  • Page 81 Digital CELEBRIS XL & XL Troubleshoot POST and Boot Error Messages (continued) Message Problem Solution Diskette drive A error Diskette drive has failed. Run the BIOS Setup utility. Check all connections. If the Diskette drive B error problem persists, replace the defective diskette drive and/or drive cable.
  • Page 82 Tr oubl eshoot i ng D i gi t al C ELEBRI S XL & XL Press <F1> to resume, <F2> to This message appears after any Press <F1> to reboot or <F2> to recoverable error message. enter the BIOS Setup utility to Setup make any necessary changes.
  • Page 83: Post And Boot Informational Messages

    Digital CELEBRIS XL & XL Troubleshoot POST and Boot Error Messages (continued) Message Problem Solution Shadow RAM Failed at offset: Shadow RAM failed. Run the BIOS Setup utility and disable failed shadow memory nnnn region. System battery is dead - Battery/real-time clock failed.
  • Page 84 Tr oubl eshoot i ng D i gi t al C ELEBRI S XL & XL Video BIOS shadowed This indicates that the video BIOS has been successfully copied to shadow RAM. M C S Logi st i cs Engi neer i ng - N i j m egen...
  • Page 85: Computer Troubleshooting

    Digital CELEBRIS XL & XL Troubleshoot Computer Troubleshooting Problem Possible Cause Action Main logic board failure. Replace main logic board. No response when the computer is Main logic board jumpers Set all appropriate jumpers (Refer to “Main logic incorrectly set. Board Jumpers”).
  • Page 86 Tr oubl eshoot i ng D i gi t al C ELEBRI S XL & XL Computer External cache module installed Remove external cache module and reinstall. incorrectly. operates incorrectly after installing External cache module has Replace external cache module. failed.
  • Page 87 Digital CELEBRIS XL & XL Troubleshoot Computer Troubleshooting (continued) Problem Possible Cause Action Computer fails Computer battery has failed. Replace computer battery. to retain setup information Computer does Operating system software is not Install the appropriate operating system. not boot from installed on the IDE hard disk drive.
  • Page 88 Tr oubl eshoot i ng D i gi t al C ELEBRI S XL & XL Keyboard is password protected. Enter the keyboard password. No response to keyboard commands Keyboard is connected to the Power down the computer and connect the mouse port.
  • Page 89 Digital CELEBRIS XL & XL Troubleshoot Computer Troubleshooting (continued) Problem Possible Cause Action Computer does SCSI device jumpers incorrectly Refer to the supplied SCSI device kit installation set. instructions. not recognize an internal or external SCSI SCSI cable not terminated. Terminate each end of the SCSI bus.
  • Page 90: Disk Drive Troubleshooting

    Tr oubl eshoot i ng D i gi t al C ELEBRI S XL & XL Disk Drive Troubleshooting Problem Possible Cause Action IDE/SCSI hard Incorrect disk drive jumper Refer to the supplied kit installation instructions. settings. disk drive cannot read or write Loose or incorrectly installed Make sure all cables are correctly installed.
  • Page 91: Cd-Rom Troubleshooting

    Digital CELEBRIS XL & XL Troubleshoot Monitor Troubleshooting (continued) Problem Possible Cause Action Distorted- Monitor incorrectly adjusted. Adjust accordingly. rolling-or flickering Monitor signal cable incorrectly Straighten any bent connector pins and then screen display- installed. reconnect. wrong/uneven color Color monitor Computer was turned on before Turn off the computer, then turn the computer the monitor was turned on.
  • Page 92: Qaplus/Fe Error Messages

    Tr oubl eshoot i ng D i gi t al C ELEBRI S XL & XL QAPlus/FE Error Messages Component Messages Solution Arithmetic Function Failed. Reset CPU. General Functions Failed. Replace CPU. Exception Interrupt in Protected Mode. Refresh Failure. Logic Functions Failed. Hard disk Butterfly Cylinder Access Test Low-level format hard disk.
  • Page 93: Chapter 5 Device Mapping

    Digital CELEBRIS XL & XL Device Mappi ng Chapter 5 Device Mapping This section provides a series of tables listing mapping and address information related to computer memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller, etc.).
  • Page 94: Memory Address Map (Full Range, 6150 And Higher Cpus)

    D evi ce M appi ng D i gi t al C ELEBRI S XL & XL Memory Address Map (Full Range, 6150 and higher CPUs) Range Function Notes 0KB to 512KB Main memory PC compatibility range 512KB to 1024KB Main memory PC compatibility range (EISA/ISA memory lower limit)
  • Page 95: I/O Address Map

    Digital CELEBRIS XL & XL Device Mappi ng I/O Address Map Range (hexadecimal) Function 060 to 064 Keyboard/mouse controller 0F0 to 0FF Math co-processor 1F0 to 1F7 IDE controller (if enabled) 278 to 27F LPT2 (if enabled) 2F8 to 2FF COM2 (if enabled) 378 to 37F LPT1 (if enabled)
  • Page 96: Pci Configure Space Address Map

    D evi ce M appi ng D i gi t al C ELEBRI S XL & XL PCI Configure Space Address Map Range (hex) Function C0xx CPU bridge C1xx Onboard PCI SCSI (if applicable) C2xx EISA/ISA bridge C6xx PCI slot 1 C7xx PCI slot 2 C8xx...
  • Page 97: Chapter 6 Pass / Fail Criteria

    Digital CELEBRIS XL & XL Pass / Fail Crit eria Chapter 6 Pass / Fail Criteria As Final Acceptance Test the following tests should be run to meet the Pass/Fail criteria: Successful completion of the POST tests. Successful completion of the following QAPLUS/fe module tests (one pass): ♦...
  • Page 99: Appendix A Service Notes

    Digital CELEBRIS XL & XL Service N otes Appendix A Service Notes This appendix contains the current Service Notes for the CELEBRIS XL product line. MCS Logistics Engineering - Nijmegen...
  • Page 101: Appendix B Useful Information

    Digital CELEBRIS XL & XL Useful Informa tion Appendix B Useful Information Related Documentation Document Titles Order Numbers CELEBRIS XL Quick reference Guide EK-A0834-RG CELEBRIS XL Quick Setup Guide ER-870WW-IA CELEBRIS XL User’s Guide ER-870WW-UA / ER-A03WW- PENTIUM CPU Modules ER-780WW-CA ER-870WW-AA NCR SCSI Device Management System User’s Guide...
  • Page 103: Document Feedback

    We will do our best to make this document a valuable support to your service efforts for Digital. Please fill -out the reader feedback form and send or fax it to: Digital Equipment Parts Center b.v. Att: MCS Logistics Engineering Call Desk P.O.
  • Page 105: Personal Notes

    Personal Notes...
  • Page 106 Personal Notes...
  • Page 107 Personal Notes...
  • Page 108 Personal Notes...
  • Page 109: Readers Comments

    READERS COMMENTS Digital CELEBRIS XL Service Maintenance Manual EK-A0823-SV Rev B01 This form is for documents only. Commitments submitted on this form are used at Digital’s direction. Did you find errors in this manual? If so, specify by page.....................................
  • Page 110 ....................................Name ................................Title ................................Company ..............Dept................. Address ................................City ..............State ................ Country ................................

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