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LED Codes
The Green light on the front panel blinks once:
Cause:
1.
The carriage is jammed
The Red light on the front panel blinks once:
Cause:
1.
The drive shaft is jammed.
The Red light on the front panel blinks twice:
Cause:
1.
Buffer overflow or communica-
tion problem.
The Red and Green lights on the front panel blink intermittently:
Cause:
1.
Plotter language syntax error.
2.
Bad or corrupted file.
Troubleshooting the Parallel Port (for older machines)
If the computer communicates with the signcutter over a network, it
is common for LPT 1 to be 'captured', meaning, the data is redirected
to the network instead of flowing out of the parallel port on the back
of the computer. Ending the capture will allow data to flow normally
from the computer to the plotter.
1.
Click the START button, select Settings and then click Printers
to open the Printers window.
2.
Right Click the printer icon for a network printer and select
Properties.
3.
Click on the Capture Settings or Details tab.
4.
Click on End Capture. Select LPT 1 and click OK.
5.
Assign the network printer path to another parallel port desig-
nation such as LPT 3. Set the printer to use that port or select a
network print queue path.
Solution:
1.
Turn the SmarTrac off and clear
away any debris or jammed
material.
Solution:
1.
Turn the SmarTrac off and clear
away any debris of jammed
material.
Solution:
1.
See Communication Testing
and perform diagnostic tests.
Call your dealer if the problem
persists.
Solution:
1.
Make sure the correct driver is
selected.
2.
Restore the file from backup or
recreate it.
Chapter 4:Troubleshooting
Note
If any yellow lights blink on the
keypad, make note of the number
of times the light blinks and
contact Ioline Customer Service
immediately. Contact informa-
tion is located in the End Notes
chapter.
Note
If other lights are visible, contact
Ioline Customer Service.
Note
These instructions may vary de-
pending on the Windows
®
version.
47
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Table of Contents
Troubleshooting
