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Hearing instrument type designations for models included in this user guide are: BO312, FCC ID: X26BO312, BO13, FCC ID: X26BO13, and PH13, FCC ID: X26PH13 and PH312, FCC ID: X26PH312. Please see page 12 and 14 for list of models referring to both types. statement: This device complies with Part 15 of the FCC Rules.
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uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...
Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person. list of countries: Products without wireless functionality are intended for worldwide sales.
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Council Directive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.resound.com • In US: FCC CFR 47 Part 15, subpart C, section 15.249. • Other identified applicable international regulatory requirements in countries outside the EU and US.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. • Operation is subject to the following two conditions: (1) this device may not cause interfer- ence, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
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In Japan, this device has been granted a designation number by Ministry of Internal Affairs and Communications under „Ordinance concerning Technical Regulations Conformity Certification etc. of Specified Radio Equipment (特定無線設備の技術基準適合証明等に関する規則)“Article 2-1-xx“This device should not be modified (otherwise the granted designation number will be invalid)“...
Practice and a positive attitude are important in learning to use hearing instruments Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds;...
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Hearing instrument model: Battery size: Receiver tube length: Dome size: Left serial number: Right serial number: 17483400-GB-12.02-Rev.H.indd 9 24-02-2012 09:29:46...
Programme button (optional) Custom remote mic hearing instrument models with size 10a battery are available in the following variants: Battery compartment and On/Off switch al 910-mp, al 910-m, al 710-mp, Removal cord (optional) al 710-m, al 510-mp, al 510-m Sound outlet Custom remote mic hearing instrument models with size 312 Wax filter battery (type Bo312) are available in the following variants:...
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Continued from previous page - In-the-ear models In-the-ear (Ite) hearing instruments with size with 312 battery (type ph312) are available in 13 battery (type ph13) are available in the fol- the following variants: lowing variants: al930-W - al930-dW - al-930-pW - al930-dpW al950 - al950-p - al950-d - al950-dp al730-W - al730-dW - al-730-pW - al730-dpW al950-W - al950-pW - al950-dW - al950-dpW...
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Programme button (optional) Battery compartment and On/Off switch Removal Cord (optional) Sound outlet Wax filter Venting Microphone sound inlet(s) Volume control (optional) Model 10. Manufacturer 11. Serial number 17483400-GB-12.02-Rev.H.indd 17 24-02-2012 09:30:04...
Getting started On/Off function 1. When the battery door is closed, the hearing instrument will turn on, and the default program will be activated. 2. To turn the hearing instrument off, open the battery door. Many individuals can use their fingernail to pull it open. Tip: Whenever the hearing instruments are not in use, remember to open the battery doors to avoid unnecessary battery consumption.
smartstart Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on just prior to placing them in your ears, your hearing care professional can activate a function called SmartStart. This function will delay the time in which the hearing instruments turn on by several seconds after the battery compartment is closed.
Inserting/Replacing the battery Open the battery door completely by using your fingernail. 1. Remove the used battery if present. Insert the new battery with the positive side in the correct position. The battery door has a ‘+’ indicator to help determine the correct insertion. 2.
When the battery in the hearing instrument has depleted to a level at which use of the ReSound Unite TV and Phone Clip cannot be supported, the hearing instrument will play two sets of descending tones. After this, your hearing instrument and ReSound Unite Remote 17483400-GB-12.02-Rev.H.indd 21...
Control will continue to work as usual, but you will not be able to use your ReSound Unite TV and Phone Clip. At some point the battery level will also be too low to support the remote con- trol as well and you will once again hear the descending tones. The hearing instruments will continue to work as usual.
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4. Gently push the microphone into the creased area of the ear that is located above the microphone entrance, and make sure the tubing is in place. Insertion (CIC, mini-canal, ITC, and ITE) 1. Hold the hearing instrument between your thumb and index finger, either above and below or on the sides.
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By experimenting, an easier method may be discovered. With proper insertion, hearing instru- ments should fit snugly but comfortably. If the hearing instruments cause irritation of the ears, contact your hearing care professional. Never attempt to modify the shape of the hearing instrument yourself. Tip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
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Removal options (CIC, remote microphone, and mini-canal) 1. Hold the removal cord with your thumb and index finger and pull outward. 2. Hold the edges of the hearing instrument with your thumb and forefinger and pull outward while slightly rotating your hand forward.
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Removal (ITC and ITE) 1. Hold the edges of the hearing instrument with your thumb and forefinger. 2. Pull outward while slightly rotating your hand forward. Note: Consult your hearing care professional if you have difficulty removing the hearing instruments. 17483400-GB-12.02-Rev.H.indd 26 24-02-2012 09:30:37...
operation of the hearing instrument Volume control (Optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, rotate the volume control forward (towards your face when you are wearing the hearing instruments).
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When volume is increased or decreased, a beep signal will be heard for each incremental change. When the upper or lower limits of the volume range are reached, a beep signal with a longer duration will be heard. 17483400-GB-12.02-Rev.H.indd 28 24-02-2012 09:30:41...
Programme button (Optional) Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate ad- ditional programmes in the hearing instrument. If additional programmes have been activated, the following list explains how they work.
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Programme Description of when to use 17483400-GB-12.02-Rev.H.indd 30 24-02-2012 09:30:41...
For devices without push button: It is possible to disable wireless operation by opening and closing the battery door twice within 10 seconds. Repeat this procedure to enable wireless again. *Instruments paired with ReSound Unite accessories only 17483400-GB-12.02-Rev.H.indd 31 24-02-2012 09:30:44...
telephone use Finding the optimal position for holding a tele phone may require practice for some individuals, and one or more of the following suggestions may be helpful. • Hold the telephone as you would normally. • Hold the telephone towards the top of the ear (closer to where the microphones are).
telecoil (optional on some ITC, ITE , and remote microphone models) If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and con- verts it to sound.
Cellular phones Your hearing instrument is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephony service provider.
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Placement of PhoneNow magnets In order to place PhoneNow magnets properly: 1. Clean the telephone receiver thoroughly. 2. Hold the telephone vertically, in a position similar to when making a telephone call. 3. Place the magnets just below the telephone receiver. If necessary, move the magnet to another position to improve ease of use and comfort while speaking.
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PhoneNow usage Telephones can be used in a normal manner. A short melody will indicate that the Phone- Now feature has automatically switched the hearing instrument to your telephone programme. Initially, you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone.
To avoid the issue, please move the magnet to another place on the telephone receiver. 4. Only use magnets supplied by GN ReSound. tele-loop systems Many places, such as theatres, houses of worship, and schools are equipped with tele-loop systems.
Care and maintenance Proper handling The face plate of your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material. However, please follow the following instructions to further prolong the du- rability of your hearing instruments. 1. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments.
daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. Remove any wax or debris from hearing instruments using a brush and/or a wire loop. In order to avoid damage due to humidity or excessive perspi- ration, the use of a drying kit is recommended.
Replacing wax filters Custom hearing instruments may have wax filters that protect against wax and moisture. It is recommended that these are changed as needed. To change these filters, the following steps are needed: 1. Brush the sound outlet area with the sound outlet pointed down. 2.
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5. Flip the wax filter tool around, locate a new filter in the dial, and press the tip of the tool into the center of the dial. 6. Gently pull the new filter out of the dial. 7. Align the new filter to the sound outlet. 8.
General precautions 1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car. 2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist atmo- sphere such as a steam bath or sauna. 3.
General warnings 1. Consult a hearing care professional if you discover a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. 2. Different types of radiation, for example, from NMR, MRI or CT scanners, may damage hearing instruments.
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10. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited. 11. Only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used with ReSound hearing instruments. 17483400-GB-12.02-Rev.H.indd 44...
12. For use of wireless functionality only use ReSound Unite accessories. For further guidance please refer to the user guide of the relevant ReSound Unite accessory. 13. Warning: If device is broken, DO NOT USE. Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully.
tRouBleshootInG GuIde SYMPTOM CAUSE No sound • Not turned on • Dead battery • Battery door will not close • Blocked wax filter 17483400-GB-12.02-Rev.H.indd 46 24-02-2012 09:31:19...
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POSSIBLE REMEDY • Turn on by closing the battery door • Replace battery • Insert battery properly • Replace wax filter or consult your hearing care professional 17483400-GB-12.02-Rev.H.indd 47 24-02-2012 09:31:19...
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tRouBleshootInG GuIde SYMPTOM CAUSE Not loud • Incorrect earmould placement enough • Blocked sound outlet filter • Change in hearing sensitivity • Excessive ear wax • Volume set too low 17483400-GB-12.02-Rev.H.indd 48 24-02-2012 09:31:19...
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POSSIBLE REMEDY • Reinsert hearing instrument carefully • Change filter or consult your hearing care professional • Consult your hearing care professional • Consult your physician • Increase the volume control if available or consult your hearing care professional 17483400-GB-12.02-Rev.H.indd 49 24-02-2012 09:31:19...
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tRouBleshootInG GuIde SYMPTOM CAUSE Excessive • Incorrect hearing instrument placement whistling / feedback • Excessive ear wax • Feedback control may need to be adjusted • Hearing instrument settings not optimal 17483400-GB-12.02-Rev.H.indd 50 24-02-2012 09:31:19...
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POSSIBLE REMEDY • Re-insert hearing instrument carefully • Consult your hearing care professional • Consult your hearing care professional • Consult your hearing care professional 17483400-GB-12.02-Rev.H.indd 51 24-02-2012 09:31:19...
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tRouBleshootInG GuIde SYMPTOM CAUSE Sound distorted / • Weak battery not clear • Improper hearing instrument fit • Hearing instrument damaged • Hearing instrument settings not optimal Wireless does not work • Possible Root Cause - Device is in flight mode If there are any other problems not mentioned in this guide, please contact your hearing care professional.
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POSSIBLE REMEDY • Replace battery • Consult your hearing care professional • Consult your hearing care professional • Consult your hearing care professional • For devices with push button: Open and close the battery compartment. For devices without push button: Open and close the battery door twice within 10 seconds (if Root Cause is device in flight mode) nal.
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teChnICal data (Custom remote mic) Hearing Instrument Maximum output (2ccCoupler / Model IEC 60118-7) AL910-M, AL710-M, AL510-M 112 dB SPL (typical) AL910-MP, AL710-MP, AL510-MP 117 dB SPL (typical) AL930-M, AL730-M, AL530-M, AL930-MW, AL730-MW, AL530-MW 112 dB SPL (typical) AL930-MP, AL730-MP, AL530-MP, AL930-MPW, AL730-MPW, AL530-MPW 117 dB SPL (typical) AL930-MU, AL730-MU, AL530-MU, AL930-MUW, AL730-MUW, AL530-MUW 128 dB SPL (typical)
Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument.
Do not attempt to open the case of hearing instruments, as this will invalidate the warranty temperature test, transport and storage information GN ReSound Hearing Instruments are subjected to various tests in temperature and damp heating cycling between -25 C and +70C according to internal and industry standards.
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Be aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter.
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Faceplate/Electronics by: ReSound A/S Any issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on Radio Equipment and Telecommunications terminal equipment should be directed to ReSound A/S 17483400-GB-12.02-Rev.H.indd 63 24-02-2012 09:31:32...
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Worldwide Headquarters United Kingdom Australia New Zealand ReSound A/S GN ReSound Ltd. GN ReSound Pty. Ltd. GN ReSound (NZ) Ltd. Lautrupbjerg 7 Kirtlington Business Centre Unit R1 Regents Park Estate 12 Parkway Drive DK-2750 Ballerup, Denmark Portway 391 Park Road Mairangi Bay Tel.: +45 45 75 11 11...