Marantz UD5005 User Manual page 57

ENGLISH
GAudioH
Symptom
HD audio is not Set "BD Audio Mode" to "HD Audio Output".
output.
No sound or the Check the audio connections of connected devices and speakers.
sound is hard to Is the power connected audio devices turned on?
hear. Is the input selection set to the input to which the unit is
connected?
Is the audio output properly selected?
No sound. The unit is in reverse play, fast forward, fast reverse, slow forward,
slow reverse or pause mode. Return to the normal playback.
The HDMI OUT connector is probably connected to a DVI IN
connector of equipment. DVI connection does not support HDCP
and the audio is not output correctly.
Is the Pure Direct function set to "Pure Direct 1" or "Pure direct
2"? Set it to "Off".
Interactive audio is Set "BD Audio mode" to "Mix Audio Output" using the Mode
not output. setting menu.
Multi-channel audio is
Is the multi-channel audio selected? Press
not output.
control to switch from audio supported by a disc to multi-channel
audio.
The 192kHz digital "Audio Output" - "Down Sampling" on the GUI menu is not set to
audio is not output 192 kHz. Set "Down Sampling" to 192 kHz.
from the DIGITAL
The content stored in a disc to be played back is copyright
OUT COAXIAL
protected. Even if "Down Sampling" is set to 192 kHz, the audio
connector.
signal is output using 48 kHz.
GHDMIH
Symptom
Video and audio are Check the connection of the HDMI cable.
not output via the Is the "HDMI" indicator on the display of the unit lit?
HDMI connection. Is the Pure Direct function set to "Pure Direct 1" or "Pure Direct
2"? Set it to "Off".
Check whether the connected display device or other device
supports HDCP. This unit will not output a video signal unless the
other device supports HDCP. See the owner's manual of your TV,
AV receiver, etc.
Check that the setting of the HDMI video resolution supports the
resolution of the connected device. When set to "Auto", this unit
makes the setting automatically.
Video and audio are Turn off power of the unit and then turn it back on.
not output via the Turn off power of the connected device and then turn it back on.
HDMI connection. Unplug the HDMI cable and then plug it in again.
When you connect the unit to an AV receiver, first connect the
unit directly to a television and check the video and audio output. If
output is performed properly, connect the unit to the AV receiver
again and check the AV receiver setting.
54
Cause/Solution
AUDIO
of the remote
Cause/Solution
GUSB memory deviceH
Page Symptom
6, 24 My USB memory The format of the USB memoy device does not match this unit or
device cannot be the USB memory device is not compatible.
read. Is the playback media mode set to "USB MODE"?
9 – 12
Select "USB" with
–
Data stored in a Has the unit initialized the USB memory device with applicable
USB memory device formats? (FAT16/FAT32)
6, 19, 49 cannot be displayed
Are you using a USB hub? If so, directly connect the USB memory
(read).
19 device to a USB port on the front panel of the unit.
Are you using a USB extension cable? If so, directly connect the
11, 50 USB memory device to the USB port on the front panel of the unit.
Are the USB memory device contents applicable to this unit? Use
the "Files" menu to confirm whether the contents are applicable
21 to the unit.
When a USB memory device of 192 MB or less is formatted with
6, 24 FAT32, this unit may not be able to read it. If that is the case,
format it with FAT16.
19 This unit does not support a USB memory device containing
encrypted data.
The USB memory Some USB memory devices cannot be operated by the power
device is not supplied from this unit. The unit supplies 5V/1A to a USB memory
38
recognized. device. Use a USB memory device that is compatible with the
specifications of this unit.
38
Check if the USB memory device is firmly connected to the USB
port.
Files that begin with When content created by Mac OS X is copied into a USB memory
"." cannot be played. device, all contents as well as hidden files are copied. Although
Page
the extension of this file is the same as the extension of the
content, it is actually not the content. Delete this file using another
4
OS such as Windows.
21
21
Unable to play back Does the USB memory device have more than 1 GB of available
BD-LIVE / bonus space?
50
view. Has the USB memory device been initialized by the unit?
Was the USB memory device inserted while the power of the unit
was on? (Insert the USB memory device while the unit is in the
standby status.)
22
4, 5
4, 5
4, 5
–
Cause/Solution
USB/DISC
.
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